Ontiveros, Heather DVM - Sunnymead Animal Hospital

Sunnymead Animal Hospital, led by Dr. Heather Ontiveros DVM, is a veterinary clinic in Moreno Valley, CA, dedicated to providing a wide range of services for pet owners. The hospital is committed to delivering comprehensive veterinary care, addressing various aspects of a pet's health from routine check-ups to complex medical and surgical needs. The practice aims to be a reliable resource for pet owners, offering a variety of services under one roof to ensure continuity of care. The team's approach is based on providing medical support and services that are necessary for maintaining a pet's health and well-being throughout their life.

For California residents, finding a trustworthy and accessible animal hospital is a priority, and Sunnymead Animal Hospital offers a number of services that make it a potential option for the local community. The hospital is equipped to handle both common and more specialized medical issues, with services ranging from primary care to surgical procedures and emergency services. This broad scope of practice is intended to give pet owners confidence that the hospital can handle a variety of situations. The clinic also places an emphasis on using modern techniques and equipment, such as surgical lasers and digital imaging, to provide what they consider to be effective and efficient treatment.

The hospital's focus extends to all stages of a pet's life, from routine examinations for healthy animals to providing more intensive care for geriatric pets. They also offer aftercare services and pet loss support, acknowledging the emotional bond between pets and their families. This range of offerings, from prevention to end-of-life care, is designed to support pet owners through every phase of their relationship with their animal. The hospital's mission is to be a consistent partner in maintaining a pet’s health, with a commitment to compassionate care in all their interactions.

Sunnymead Animal Hospital is located at 24537 Sunnymead Blvd, Moreno Valley, CA 92388, USA. This address places the clinic in a central and easily reachable area for residents of Moreno Valley and the surrounding parts of California. The facility is designed to be accessible to all clients. It features a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. These accommodations ensure that individuals with mobility challenges can bring their pets to the hospital without facing significant physical barriers. Appointments are recommended to help manage patient flow and ensure that each pet receives timely and dedicated attention from the staff.

Sunnymead Animal Hospital provides a comprehensive list of veterinary services, addressing both preventative and advanced medical needs. Here is a detailed list of the services available:

Primary and Preventative Care:

• Full Physical Exam
• Primary Care and Small Animal Medicine
• In-House Laboratory for Blood Work and Parasite Testing
• Medication Refills and Online Pharmacy access

Surgical and Advanced Treatments:

• Surgical Procedures and Soft Tissue Surgery
• Laser Surgery and Surgical Laser treatments
• Orthopedic Surgery and Orthopedic Procedures, including for Hip Dysplasia
• Wound Healing

Diagnostic Imaging:

• Digital Radiograph
• Digital Ultrasound and Ultrasonography

Dental Services:

• Dental Cleaning and Dental Procedures
• Treatment for Periodontal Disease and Dental Disease

Emergency and Specialized Services:

• Emergency Services
• Laser Therapy and Laser Treatment
• Nursing Care and Critical Care
• Pet Insurance guidance
• Aftercare Services, Pet Loss Support, and Private Cremation
• Access to Pet's Records

Sunnymead Animal Hospital highlights several key features that form the core of its practice. These services and qualities are intended to show the hospital's dedication to modern and compassionate care:

• Advanced Surgical Technology: The use of a surgical laser is a notable feature, as it can be used to perform more precise incisions in certain procedures, which can lead to reduced pain and faster healing times. This complements their Soft Tissue and Orthopedic Surgery offerings.
• In-House Diagnostics: Having an In-House Laboratory and digital imaging capabilities (Radiology and Ultrasonography) allows the hospital to perform diagnostic tests quickly, often providing results on the same day. This can be crucial for timely and effective treatment.
• Full-Spectrum Care: The hospital provides services that cover a pet’s entire life, from routine physical exams to geriatric care, and also offers emotional support services like Pet Loss Support and Private Cremation. This shows a commitment to the well-being of both the pet and the owner.
• Emergency Capabilities: The presence of Emergency Services means the hospital is equipped to handle urgent medical situations, providing a vital resource for pet owners in the community.
• Convenient and Accessible: The availability of Drop Off appointments and an online pharmacy adds a layer of convenience for busy pet owners. The physical location is also designed to be fully wheelchair accessible, ensuring ease of access for all clients.

Contact Information:

Address: 24537 Sunnymead Blvd, Moreno Valley, CA 92388, USA

Phone: (951) 242-3118

When considering a veterinarian in the Moreno Valley, CA, area, it is important to weigh the services offered against the client experience. Sunnymead Animal Hospital provides a comprehensive list of services, from routine check-ups and preventative care to advanced surgical and diagnostic procedures. The use of modern technologies like laser surgery and digital ultrasound suggests a commitment to contemporary veterinary medicine. The inclusion of services like pet loss support also indicates an understanding of the emotional aspects of pet ownership, which can be a comfort to clients.

However, it is crucial to address the serious customer review provided. The account describes a deeply troubling incident involving the hospital's handling of a microchipped dog with legal adoption papers. The client alleges that the manager acted rudely, detained the pet, and attempted to hand it over to a former owner without proper consultation, legal knowledge, or basic compassion. This review highlights significant concerns about the clinic's management, customer service, and adherence to legal protocols for lost and found animals. The customer's claims of being denied access to their pet, being threatened, and ultimately having to involve the police paint a very negative picture of the client experience. While the hospital may offer a wide range of medical services, the lack of professional and ethical conduct described in this review raises serious red flags. For a pet owner, the trust and rapport with a veterinary clinic are as important as the medical services themselves. Based on this review, it is highly recommended that potential clients exercise extreme caution, ask detailed questions about the clinic's policies, and consider the potential risks associated with the reported behavior of its management before choosing Sunnymead Animal Hospital for their pet's care.

Ontiveros, Heather DVM - Sunnymead Animal Hospital

24537 Sunnymead Blvd, Moreno Valley, Ca 92388, Moreno Valley, CA 92553, USA