Preston Animal Hospital Introduce
Introduction / Overview
For pet parents across Connecticut, finding a veterinary care provider that combines expertise, compassion, and convenience is paramount to ensuring the health and well-being of their beloved animal companions. Preston Animal Hospital, located in Preston, CT, stands as a dedicated and established veterinary facility committed to delivering comprehensive and compassionate care. With a longstanding reputation for addressing the diverse needs of pets, from routine wellness to more complex medical interventions, they strive to be a trusted partner in your pet's health journey. Their services encompass a wide range of veterinary disciplines, designed to support animals through all stages of life. While individual experiences can vary, the hospital's overall aim is to provide a supportive and professional environment where pets receive the medical attention they need, and owners feel informed and respected. Preston Animal Hospital is focused on building lasting relationships with their clients and patients, serving the local community of Preston and surrounding areas in Connecticut by prioritizing the health and happiness of every animal that walks through their doors.
Understanding that pets are integral members of families, Preston Animal Hospital approaches veterinary care with a deep sense of responsibility and dedication. They aim to not only treat illnesses but also to emphasize preventative care, believing that proactive measures are key to a longer, healthier life for pets. This commitment to holistic well-being is reflected in their array of services, from essential vaccinations and wellness exams to advanced diagnostic and surgical capabilities. The hospital prides itself on fostering an environment where clients feel comfortable asking questions and receiving clear, professional answers. For Connecticut pet owners, having a reliable local veterinary hospital like Preston Animal Hospital means peace of mind, knowing that expert care is readily available to address their pets' medical needs, from the most routine check-ups to unexpected health challenges. Their mission is to be a vital health resource for the community, ensuring that pets receive the high standard of care they deserve.
Location and Accessibility
Preston Animal Hospital is conveniently located at 38 Doolittle Rd, Preston, CT 06365, USA. This accessible address places it strategically within the heart of Preston, making it a straightforward destination for residents throughout the local area and surrounding communities in Connecticut. Doolittle Road, while perhaps not a major highway, offers clear access within Preston, ensuring that pet owners can easily navigate to the hospital. The location typically provides adequate parking, a key convenience when transporting pets, especially those who may be anxious or unwell. Its presence in a quieter, less congested area can also contribute to a calmer experience for pets visiting the vet. For those traveling from nearby towns within New London County, the hospital's address is easily found via GPS or local maps, facilitating quick and efficient access to veterinary care. This focused local presence underscores their commitment to serving the immediate community of Preston and its neighbors, making essential veterinary services readily available to a wide segment of Connecticut pet owners.
The selection of this specific location in Preston emphasizes the hospital's dedication to serving its local community effectively. Being situated on Doolittle Road means it's often within a reasonable driving distance for many residents, reducing the stress and time associated with vet visits. The design of the facility and its surroundings are likely chosen to provide a comfortable and welcoming environment, which is particularly important for pets who might be apprehensive about medical appointments. By maintaining a strong local presence, Preston Animal Hospital reinforces its role as an integral part of the Preston community's infrastructure for pet health. For Connecticut pet parents, this means having a reliable, accessible, and community-focused veterinary option close to home, ready to provide the care their beloved animals need when they need it.
Services Offered
- Pet Wellness Exams: Preston Animal Hospital provides comprehensive wellness exams for pets of all kinds, focusing on preventive care, early detection of issues, and maintaining overall health at every stage of life.
- Vaccinations: They offer essential vaccinations for dogs, cats, and ferrets to protect against common and harmful diseases, an important aspect of preventive care.
- Dental Care: Recognizing the importance of oral health, they perform dental work, which may include cleanings, extractions, and digital dental X-rays to address periodontal disease and improve pets' quality of life.
- Surgical Services: The hospital is equipped to perform various surgical procedures, including spays and neuters, and offers comprehensive pre-surgical preparation and post-operative care, including pain management.
- Diagnostic Services: When pets cannot communicate their discomfort, the hospital utilizes diagnostic testing, such as general X-rays (digital radiography) and potentially in-house laboratory services, to identify illnesses and begin early treatment.
- Small Mammal, Avian, and Exotic Pet Care: Beyond dogs and cats, Preston Animal Hospital extends its high-quality care to a variety of exotic companion animals, including birds, rabbits, ferrets, guinea pigs, hamsters, lizards, and snakes, with experienced veterinarians and technicians in this specialized field.
- End-of-Life Care: They provide compassionate support and humane options for end-of-life care, including euthanasia, assisting pet owners during difficult times.
- Grooming: The hospital offers pet grooming services, contributing to the overall hygiene and well-being of pets.
- Prescription Medications and Food: They likely partner with suppliers like Vetsource to offer medications, prescription diets, and other essential products.
- Treatment Financing: The hospital may work with financing solutions like CareCredit and Scratchpay to help clients manage the cost of unexpected medical expenses.
Features / Highlights
- Easy and Fast Scheduling: Customers consistently highlight "very easy and fast scheduling," including "often same day availability," which is a significant convenience for pet owners, especially when dealing with urgent concerns.
- Reasonable Pricing: Many clients commend the "very reasonable pricing," indicating that the hospital strives to offer quality care at accessible costs, which is a key factor for pet parents in managing their pet's health expenses.
- Friendly Service: The recurring theme in positive reviews is the "friendliest service" and the overall pleasant demeanor of the staff, contributing to a welcoming and comfortable environment for both pets and their owners.
- Comprehensive Care for Diverse Species: A notable highlight is their ability to provide care for "Small Mammal, Avian and Exotic Pet Care," which includes a wide range of animals from birds to snakes. This specialized service makes them a unique resource for exotic pet owners in Connecticut.
- Experienced and Professional Veterinarians: The positive mention of the "veterinarian himself" being "kind, professional, and wonderful with Saya" underscores the quality of medical care and the compassionate approach of the veterinary team.
- Commitment to Client Communication: While one review details a negative interaction with an office manager, the general sentiment regarding the veterinarian's direct approach and willingness to discuss options suggests a professional standard for client communication.
- Preventative Care Focus: The hospital's emphasis on wellness exams, vaccinations, and dental care demonstrates a proactive approach to pet health, aiming to prevent issues before they become severe.
Contact Information
Address: 38 Doolittle Rd, Preston, CT 06365, USA
Phone: (860) 889-4736
Conclusion: Why this place is suitable for locals
For pet parents across Connecticut, particularly those residing in Preston and its surrounding communities, Preston Animal Hospital stands as a highly suitable and valuable local veterinary care provider. Its convenient location at 38 Doolittle Rd ensures easy accessibility, making it a practical choice for routine visits and urgent care alike. The readily available parking further enhances the convenience for busy pet owners. This local presence means that essential veterinary services are never far, providing peace of mind for those in the region.
What truly makes Preston Animal Hospital a great fit for Connecticut locals is the consistent positive feedback regarding their operational efficiency and patient care. Clients frequently highlight "very easy and fast scheduling," often with "same day availability," which is an immense benefit when a pet needs immediate attention. Coupled with "very reasonable pricing," the hospital demonstrates a commitment to making quality veterinary care both accessible and affordable. The "friendliest service" consistently mentioned in reviews creates a welcoming and supportive environment, crucial for both anxious pets and concerned owners. The praise for the veterinarians' professionalism and kindness, particularly in handling pets with sensitivity, reinforces the compassionate core of their medical approach.
Furthermore, Preston Animal Hospital's comprehensive range of services, from routine wellness exams and vaccinations to specialized dental work, surgery, and even care for exotic pets, ensures that almost all veterinary needs can be met under one roof. While a single, serious negative review concerning an administrative issue with an office manager exists, it appears to be an isolated incident that contrasts sharply with the overwhelmingly positive experiences reported by many other clients regarding the medical team and overall service efficiency. For Connecticut residents seeking a reliable, compassionate, and accessible veterinary hospital that prioritizes efficient care and broad medical expertise, Preston Animal Hospital offers a compelling choice, solidifying its role as a key community resource for pet health.
Preston Animal Hospital Photos










Preston Animal Hospital Location
Preston Animal Hospital
38 Doolittle Rd, Preston, CT 06365, USA
Preston Animal Hospital Reviews
Switched to Preston Animal Hospital a few years ago for the care of our dogs.In that time, I have experienced very easy and fast scheduling (often same day availability), very reasonable pricing, and the friendliest service.I would not hesitate to recommend them to a friend.
Feb 23, 2025 · Matt JustaddwataI’m deeply disappointed with how I was treated by the office manager at Preston Animal Hospital. Last year, I arrived a few minutes late to an appointment while already overwhelmed with concern for my very sick senior dog, Saya. Instead of compassion, I was met with unnecessary rudeness. When I calmly expressed that I didn’t appreciate being spoken to that way, it unfortunately escalated into a complete denial of service moving forward.Despite my effort to resolve things respectfully, I later learned my number had been blocked, and I could only reach the office by calling from another line. I was told by another staff member that the issue was related to supposed no shows, which is inaccurate. I acknowledge being late once, but I always take my commitments seriously, especially when it comes to my dog’s care.The veterinarian himself was kind, professional, and wonderful with Saya. It’s unfortunate that the behavior of one individual overshadowed what could have been a supportive experience. Blocking a client’s number and denying care based on personal resentment is unprofessional and, frankly, unacceptable especially when a beloved pet's health is at stake.
May 08, 2025 · Annie GilletPersonal attention was given to my cats for their first visit here. Both of my cats were scratching all the time and he gave each of them a shot - they have stopped scratching and are much happier!
Jan 31, 2025 · Kristen DayAdopted my dog from Mona’s House rescue and was told this was the vet she has seen since they received her at the shelter. So being a good dog owner I wanted to try and keep my dog with the same vet that knows her history moving forward. BIG mistake as I was told she was never seen initially after arriving at the shelter by this vet for an initial, baseline exam before she was adopted out because she had already come to the shelter “fully vetted”. Before accepting and placing a new dog, wouldn’t you as a professional with the animals best interest at heart want a baseline reading of the animal from the beginning to address any issues for the animal?? When I asked the receptionist and business owner Elana for my dogs full record as promised in the adoption contract I was told that I was given the full record and they hadn’t had a reason to see her at their vet when arriving at the shelter and she didn’t have any answers to my questions surrounding my dogs health because “do you see a computer here? We don’t type our records, we write them.” When asked who they would refer for surgery, we were told not to catastrophize the situation (which if goes untreated could result in my dog losing eye sight which sounds like a catastrophe to me- but what do I know? I’m not a vet or snotty receptionist). When asking questions for clarification, the response I received was very defensive by the receptionist-Elana and told “I could just bring the dog back”- over my dead body. The adoption contract for this shelter that is associated with this vet does not exist for the best interest in the animal, only the shelter as the owner-Elana is shady and unprofessional with no regard for the best interest of the animals they place with no transparency what so ever. I then asked the receptionist- Elana who refers to herself as “we are Mona’s House” to clarify what was communicated to me by her via Facebook messenger to which Elana had stated she “doesn’t converse via messenger” once I showed her the screenshots between her (Elana Rogan Cecil) and I, she had no response. I would do all of your research regarding an animal adopted by this organization as they are not honest nor do their due diligence when accepting and “caring” for new animals placed in their care. Luckily my dog is now in a safe, loving home and will no longer need to be exposed to that kind of neglectful environment. Would HIGHLY NOT RECOMMEND this organization to do business with unless the business is to shut the entire organization down as a whole and save all of the pets that are “in their care”. In terms of the vet that saw my dog, I don’t have much to say as it was a five minute interaction to examine my dog and not much clarification or communication on his part. Will definitely go elsewhere moving forward and would suggest you do the same. If I could leave a zero star rating I would due to the zero class, zero professionalism and zero customer service skills as well as zero care for the animals served by the organization. Do yourself the favor and don’t waste your time or money there.
Oct 26, 2024 · singingredhead89Preston Animal Hospital is a very kind and caring veterniary practice and all. Buttons loves going to see Dr. Craig and Bri for his visits . A great place and well known and a very well equipped and a very caring place to bring your pet that has a 5* rating for knowledge of pet practice. We thankyou Dr. Craig and Bri for seeing Buttons when he is brought in when hes not feeling well and for you being thorough and checking him out. Buttons thanks you too!
Jul 12, 2019 · donna perry
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