Ridgeview Animal Clinic Introduce
For pet owners across Indiana, particularly those residing in New Albany and the surrounding communities, the health and happiness of our animal companions are paramount. Finding a veterinary clinic that not only provides exceptional medical care but also demonstrates profound empathy and understanding is a top priority. In this regard, Ridgeview Animal Clinic in New Albany stands as a deeply valued and highly respected institution, offering a level of expertise, love, and compassion that truly sets it apart.
Ridgeview Animal Clinic has built an enduring reputation over more than 25 years, becoming a cornerstone of pet healthcare in the region. Under the dedicated guidance of veterinarians like Dr. Hesse and Dr. Vazquez, alongside their entire supportive staff, the clinic is committed to delivering comprehensive services with a personal touch. They understand that a pet is a cherished member of the family, and this philosophy is evident in every interaction, from routine check-ups to the most challenging of times. Their commitment extends beyond medical procedures, focusing on the emotional well-being of both the pet and their human companions, making them a true partner in your pet’s lifelong health journey.
Ridgeview Animal Clinic is conveniently located at 2723 Paoli Pike, New Albany, IN 47150, USA. This central location makes it easily accessible for pet owners throughout New Albany and the surrounding areas in Southern Indiana, including Floyds Knobs, Jeffersonville, Clarksville, and even across the river in Louisville, Kentucky. Its position on Paoli Pike, a key thoroughfare, ensures that reaching the clinic is straightforward, which is especially important during urgent situations when prompt care is needed.
The clinic's accessibility is further enhanced by its operational hours, which are designed to accommodate busy schedules: Monday and Tuesday from 8:00 AM to 9:00 PM, Wednesday to Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 12:00 PM. They are closed on Sundays. This extended weekday availability, particularly until 9:00 PM on some evenings, provides crucial flexibility for pet owners who may have demanding work schedules. Furthermore, their demonstrated willingness to accommodate urgent or last-minute appointments, even for first-time visitors in critical situations, highlights their dedication to being there for the community when it matters most. Ridgeview Animal Clinic strives to create an environment where access to quality pet care is as convenient and stress-free as possible for all Indiana residents.
Ridgeview Animal Clinic provides a comprehensive range of veterinary services, utilizing cutting-edge technology and a compassionate approach to ensure the health and well-being of your pets. They are an AAHA accredited clinic, signifying their commitment to the highest standards of veterinary excellence.
- Preventive Care & Wellness Exams: Essential for a long and healthy life, these include thorough general healthy pet exams, tailored vaccination protocols, and comprehensive parasite control (fleas, ticks, and heartworms) with necessary testing. They also emphasize early disease detection through routine bloodwork and offer guidance on balanced nutrition.
- Diagnostic Services: Equipped with modern diagnostic tools, they offer a wide range of services including:
- In-house Laboratory: For rapid and accurate blood work, urinalysis, and fecal exams.
- Radiology (X-rays): Digital radiography is used for efficient and clear imaging to diagnose various conditions.
- Ultrasounds: Advanced imaging for detailed examination of internal organs and soft tissues.
- Surgical Services: They perform a variety of surgical procedures with a focus on patient safety and comfort. A significant highlight is their use of a surgical laser with every surgery instead of a traditional blade, which offers advantages such as decreased pain, bleeding, swelling, and faster recovery. This includes routine spay and neuter services, as well as more complex soft tissue surgeries.
- Therapeutic Laser Therapy (Cold Laser Therapy): A non-invasive, drug-free, and pain-free treatment used to reduce pain, inflammation, and speed healing for conditions like post-surgical pain, wounds, arthritis, edema, or degenerative joint disease.
- Dental Care: Comprehensive dental services are provided, including routine cleanings and more advanced procedures, crucial for maintaining overall pet health.
- Emergency Care: While a primary care facility, they make their best effort to see pet parents promptly in case of an emergency during business hours, stabilizing pets and providing immediate necessary care.
- Microchipping: A vital service for pet identification, significantly increasing the chances of reunion if a pet becomes lost.
- Pet Nutrition & Behavioral Counseling: Expert guidance on appropriate diets for various life stages and health conditions, as well as advice on managing common behavioral issues.
- Pet Boarding: Providing a safe, comfortable, and supervised environment for pets when owners need to be away, ensuring their well-being is maintained.
- Pharmacy Services: An in-house pharmacy for convenient access to necessary medications and refills.
- Euthanasia Services & Grief Support: Offering compassionate and dignified end-of-life care, with a deep understanding of the emotional toll on pet owners, as exemplified by their heartfelt gestures of support like paw print cards.
- Specialized Practice Areas: Their expertise extends to cardiology, dermatology, and ophthalmology, allowing for more specialized care when needed.
Ridgeview Animal Clinic is distinguished by several key features and highlights that resonate deeply with pet owners throughout Indiana, particularly in the New Albany area:
- Unmatched Compassion and Humanity: This is arguably their most significant highlight. Client testimonials repeatedly praise the "level of expertise, love and compassion" shown by the entire staff, especially Dr. Hesse and Dr. Vazquez. Their extraordinary acts of humanity, such as sending a heartfelt card with a deceased pet's paw print, demonstrate a profound understanding of the human-animal bond and provide immense comfort during times of grief. They empathize with the pain pet owners feel, even when faced with multiple challenging cases.
- Long-Standing Trust and Experience: With over 25 years of service to the community, Ridgeview Animal Clinic has built deep trust. Many clients are long-term patrons, having relied on the clinic for multiple pets and through various life stages, from puppyhood to senior care. This longevity speaks volumes about their consistent quality of care and reliability.
- Advanced Technology (Laser Surgery & Therapy): The clinic's commitment to cutting-edge technology, particularly the use of surgical lasers for all procedures and therapeutic lasers for pain management, sets them apart. This commitment translates to benefits like decreased pain, bleeding, swelling, and faster recovery times for pets, showcasing a dedication to advanced, less invasive treatments.
- Thorough Yet Efficient Care: Clients consistently note that visits are "thorough, but efficient." The staff are praised for being incredibly kind, helpful, and attentive, ensuring pets feel comfortable. Even when accommodating urgent or last-minute appointments, they manage to provide comprehensive examinations and thoughtful discussions, prioritizing both the pet's well-being and the owner's schedule.
- Personalized Communication and Education: The veterinarians and staff excel at explaining everything clearly, taking ample time to discuss concerns, diagnoses, and treatment options. This dedication to client education empowers pet owners to make informed decisions and feel fully involved in their pet's care plan.
- AAHA Accreditation: Being accredited by the American Animal Hospital Association (AAHA) signifies that Ridgeview Animal Clinic meets the highest standards in veterinary medicine, covering areas like patient care, facility standards, and diagnostic capabilities. This provides an additional layer of assurance for pet owners.
Should you wish to connect with Ridgeview Animal Clinic for appointments, inquiries, or any pet health concerns, here is their contact information:
- Address: 2723 Paoli Pike, New Albany, IN 47150, USA
- Phone: (812) 945-0423
- Mobile Phone: +1 812-945-0423
For pet owners in New Albany, IN, and the surrounding areas, Ridgeview Animal Clinic stands as an exceptionally suitable and highly recommended choice for all their veterinary care needs. Its profound commitment to compassionate, expert, and technologically advanced care perfectly aligns with the values and expectations of our local Indiana community.
Firstly, the clinic's defining characteristic is its unparalleled level of humanity and compassion. As evidenced by numerous heartfelt testimonials, the entire staff, particularly Dr. Hesse and Dr. Vazquez, demonstrate an extraordinary empathy for both pets and their grieving owners. This deep understanding of the human-animal bond, expressed through gestures like the paw print card, provides immense comfort and builds a lasting trust that is invaluable to local families navigating the joys and sorrows of pet ownership.
Secondly, Ridgeview Animal Clinic’s long-standing presence and over 25 years of experience in the community mean they have a deep understanding of local pet health needs and have earned the loyalty of generations of pet families. This historical trust, combined with their AAHA accreditation, assures Indiana residents that they are receiving care that meets the highest professional standards. The clinic’s willingness to accommodate urgent appointments, even for new clients in crisis, further solidifies its role as a dependable and caring resource in times of need.
Finally, the comprehensive range of services, enhanced by cutting-edge technology like laser surgery and therapeutic laser treatments, ensures that pets receive the most modern and effective care available. From routine wellness to complex surgical procedures and compassionate end-of-life support, Ridgeview Animal Clinic offers a holistic approach to pet health. For New Albany residents seeking a veterinary partner who truly understands, truly cares, and is equipped with the expertise and technology to provide exceptional service throughout a pet's life, Ridgeview Animal Clinic is an ideal and indispensable choice within our Indiana community.
Ridgeview Animal Clinic Photos









Ridgeview Animal Clinic Location
Ridgeview Animal Clinic
2723 Paoli Pike, New Albany, IN 47150, USA
Ridgeview Animal Clinic Reviews
I truely appreciate the entire staff at this animal clinic. I've used this particular clinic for over 25 years. Dr Hesse and Dr Vazquez show a level of expertise, love and compassion I doubt you'll find anywhere else in this area. Thank you both for taking care of my family.
Mar 30, 2025 · Gabriel HublarThis staff did the most heartfelt and unexpected act of humanity for us. We struggled to get Rhodie's pawprints before he passed and it was one of the final things We did before he left us. Well, we just recieved a letter in the mail from Ridgeview. It was a card signed by the enter staff, with Rhodie's pawprint.We had to euthanize him after finding out he had cancer and his health finally couldn't keep up, even with treatment. We had to find somewhere quickly as he was deteriorating rapidly and noticeably in pain. For all of our sake, Ridgeview was able to get him in and on short notice, though it would be our first visit. They handled Rhodie and us with so much compassion, which means that much morr after we later found out we were the 3rd one of the morning. They could have treated us like another procedure to get dine but they didn't, they empathized with the pain we felt.That pawprint card goes farther than any "sorry for your loss" ever can.
May 04, 2025 · Ethan HolbrookI will preface this review by saying that my dog has been a patient for years and I’ve spent thousands of dollars at Ridgeview animal clinic. Dr. Hesse does not care about the animals in his care and seems more interested in pontificating on his own personal philosophies. He is condescending and negligent. His negligence, or perhaps simply his lack of interest led to weeks of unnecessary pain for our dog. We have decided to seek veterinary care elsewhere, and I would suggest that anyone who cares about the comfort and safety of their animal do the same.
Jul 18, 2025 · Colm KennyI've always had a great experience here with the variety of staff. We get thorough exams and great treatment. I did find out the hard way that "we'll work them into the schedule" means "we'll charge you an emergency fee" but I didn't know to ask. Lesson learned and we'll continue to come back.
May 14, 2025 · Summer JohnsonI could not recommend any decision more than I recommend letting Ridgeview take care of your loved ones. We have been through everything with them. From routine checkups and bloodwork, to surgeries, and even the toughest decisions a pet owner can make. They have shown nothing but kindness, empathy, and genuine care to our family through all of this. I have never once regretted my decision to call them, by pure chance, one day while seeking care for one of our cats while new to the area. There is simply not any other vet's office I would choose over these folks.I had a cat in rapidly deteriorating health just this past week. We did a urinalysis and when the results came back Dr. Hesse took quite a bit of time with me over the phone discussing everything going on when I am certain he was in the middle of a busy day. He did not have to spend such time with me, but choose to to do regardless. Even when I had a purely vet tech visit scheduled for something intially more routine after discussing these results, upon seeing all of my concerns and the condition of our girl, Dr. Vazquez was alerted of this by the tech, and took the time to examine her when she simply did not have to do that in any capacity during her busy evening. Nor did the vet tech (I did not catch her name and I apologize) have to take the time to listen to my concerns so intently and then bring them to the attention of Dr. Vazquez. What they did by going out of their way like that likely gave us bloodwork results that saved our girl further days of pain and helped us to make informed decisions about what we could and needed to do. Our family will never forget that kindess.That is but one of many instances showing what these lovely people have done for us. If you are able to get an appointment here, I simply cannot think of a singular reason you should not do so. I cannot thank them enough for all they do, have done, and continue to do. Fantastic people at all levels of this office. I would give them 20 stars if I could do so.
May 31, 2025 · Evan Hunter
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