Rivergate Veterinary Clinic Introduce
For pet owners in New York City, finding a veterinary practice that combines medical excellence with genuine compassion is essential. The health and well-being of our animal companions are a top priority, and a great vet is a cornerstone of responsible pet ownership. Rivergate Veterinary Clinic, located in the heart of the city, has established itself as a go-to destination for comprehensive and dedicated veterinary care. This article provides a detailed look at what makes this clinic a standout choice for local pet parents, from their wide range of services to their long-standing reputation for compassionate service.
Choosing a veterinary clinic is about more than just convenience; it's about building a relationship with a team you can trust. Rivergate Veterinary Clinic is home to a team of experienced professionals who are committed to providing personalized care for each animal. Their approach is rooted in a deep understanding of both pet health and the emotional bond between pets and their owners. The clinic's services span from routine preventative care to complex surgical procedures, ensuring that your pet's health needs are met at every stage of their life.
This guide is designed to help you navigate their offerings and understand why many New Yorkers have chosen Rivergate Veterinary Clinic as their long-term veterinary partner. We will explore their accessible location, the extensive list of medical services available, and the unique highlights that define their practice. We will also address the importance of a compassionate and empathetic approach, a quality that is highly valued by their loyal clientele. Whether you are seeking a new vet for routine check-ups or require specialized care, Rivergate Veterinary Clinic offers a professional and caring environment for your cherished pet.
Rivergate Veterinary Clinic is conveniently situated at 403 E 37th St, New York, NY 10016, USA. Its location in a bustling and accessible part of the city makes it a practical choice for residents of Manhattan and surrounding boroughs. The clinic’s position is well-suited for both foot traffic and those traveling by car or public transport. The clinic itself is designed to provide a comfortable experience for both pets and their owners. While specific accessibility features were not detailed, the clinic provides a restroom for the convenience of its clients.
To ensure a smooth and timely visit, Rivergate Veterinary Clinic operates on an appointments recommended basis. This system allows the staff to manage their schedule efficiently and dedicate ample time to each patient. By calling ahead and booking a time, you can minimize any potential wait and ensure that your pet receives prompt attention. This planning-oriented approach helps to create a more organized and stress-free environment for everyone involved.
Rivergate Veterinary Clinic offers a comprehensive array of medical and surgical services, positioning it as a full-service animal hospital. Their expertise covers everything from routine check-ups to advanced medical procedures, ensuring that pets receive high-quality care for a wide range of health concerns. The clinic also functions as a veterinary pharmacy, providing a convenient way to get your pet's prescriptions filled.
Services offered include:
- Thorough physical exams and preventative care to maintain your pet's long-term health.
- A variety of surgical procedures, including abdominal surgery, bladder surgery, soft tissue surgery, and orthopedic surgery such as Cruciate Repair, Patella Luxation, and Mass Removals.
- Advanced diagnostic imaging services, including digital x-rays, abdominal ultrasound, and an on-site laboratory for rapid diagnosis.
- Dental health services, including professional dental cleaning.
- Specialized veterinary services like internal medicine and treatment for behavioral health issues.
- General practice services for both dogs and cats, covering everything from vaccinations to specialized care.
- Laser therapy options such as Class IV Laser and Cold Laser Therapy for pain management and wound healing.
- Spay and neuter procedures for pet population control and health benefits.
- Pet delivery and pet transportation services to assist owners.
- Access to an online pharmacy for convenient prescription refills.
What truly sets Rivergate Veterinary Clinic apart are its dedicated features and the compassionate care it provides. As an animal hospital, it is equipped to handle a broad spectrum of medical and surgical needs. The clinic’s staff is highly skilled in providing small animal surgical and medical services, making it a reliable destination for both routine and more complex cases.
Features and highlights of the clinic include:
- The vast diagnostic experience of the head vet, Dr. Peter Kross, who is praised for his expertise and compassionate care. A customer review highlighted his incredible knowledge and kind, warm demeanor, noting that he has been their vet for over 20 years.
- A focus on personalized care, ensuring that each visit is tailored to the specific needs of the pet and owner. Dr. Kross is known for giving individualized attention to his patients from puppyhood to end-of-life care.
- A commitment to being a full-service animal hospital with capabilities ranging from general anesthesia to eye surgery and wound repairs.
- The convenience of having a veterinary pharmacy on-site and an online pharmacy option, making it easy for pet owners to obtain prescribed medications.
- A team that, despite some reported challenges with phone handling, is recognized for its professional and caring approach during in-person visits.
- A practice with a long-standing positive reputation, evidenced by loyal clients who are willing to travel to the clinic for its exceptional care.
For all your pet care needs, you can contact Rivergate Veterinary Clinic. Their address is 403 E 37th St, New York, NY 10016, USA. To make an appointment or for any inquiries, you can reach them by phone at (212) 213-9885. The team is ready to provide you and your pet with professional and attentive care.
What is worth choosing about Rivergate Veterinary Clinic is its unwavering commitment to high-quality medical service and its profound legacy of compassionate care. The clinic’s reputation is built on the foundation of expertise, particularly the vast experience of its head vet, who is beloved by his long-term clients. His ability to provide a "most compassionate, kind, warm" approach while delivering excellent diagnostic and medical care is a significant reason why pet owners travel out of their neighborhood to see him.
While one customer review noted an issue with communication during a stressful moment, this feedback highlights the critical importance of empathy in the veterinary field. The clinic's response to this kind of feedback and its overall operational approach during challenging times are what define its professional character. The trust and loyalty built over decades, as evidenced by the 20-year relationship one customer has with the clinic, demonstrate that for many, the quality of in-person care outweighs other potential challenges. Rivergate Veterinary Clinic is a place where you can feel confident that your pet is receiving expert medical attention, supported by a team that understands the emotional value of your animal companion. It is a long-standing institution in NYC pet health, trusted by generations of pet owners to provide top-tier care.
Rivergate Veterinary Clinic Services
Animal Hospital
- Abdominal Surgery
- Abdominal Ultrasound
- Behavioral Health
- Bladder Surgery
- Class Iv Laser
- Cold Laser Therapy
- Cruciate Repair
- Dental Cleaning
- Dental Health
- Diagnostic Imaging
- Diagnostics Surgical
- Digital X- Rays
- Dog Cat
- Eye Surgery
- General Anesthesia
- General Practice
- Internal Medicine
- Joint Surgery
- Mass Removals
- Medial Patella Luxation Repair
- Medical And Surgical
- On Site Laboratory
- Online Pharmacy
- Orthopedic Surgery
- Patella Luxation
- Pet Delivery
- Pet Transportation Services
- Pet's Health
- Prescribe Medications
- Preventative Care
- Rapid Diagnosis
- Small Animal Practice
- Small Animal Surgical
- Soft Tissue Surgery
- Spay And Neuter
- Specialized Care
- Specialty Veterinary Services
- Surgical Procedures
- Thorough Physical Exams
- Ultrasound Ultrasound
- Veterinary Training
- Wound Repairs
Veterinarian
- Vaccinations
Rivergate Veterinary Clinic Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Amenities
- Restroom
Planning
- Appointments recommended
Rivergate Veterinary Clinic Photos










Rivergate Veterinary Clinic Location
Rivergate Veterinary Clinic
403 E 37th St, New York, NY 10016, USA
Rivergate Veterinary Clinic Reviews
compassionatebabyquestionsdeskexamfurtravelreviewadoptedmind
★ 5★ 4★ 3★ 2★ 1I’ve been coming to this practice for 5 years (since my dog was a puppy) and all the vets are wonderful. Never had an issue. Today my dog ate a single raisin and I was very concerned. I called and spoke to someone on the front desk and said ‘Hi I’m probably over reacting but my dog ate a single raisin I’m just wondering what the advice is and whether I should take him to see a vet’ before I’d even finished my sentence she interrupted me and said ‘well, we don’t have anyone available for you today, we have some vets out so you would need to go to the emergency vet’. I said ‘ok, but that isn’t my entire question, is the guidance to go to a vet?’ to which she replied ‘ I hadn’t finished mama, that is up to you. You can monitor him and just see.’How you operate during challenging moments where your patients and owners are distressed is critical. I already knew I could take him to an emergency vet but as a long standing patient of your practice I turned to you first for advice. Your phone handlers should be trained with empathy and care given the nature of your business, I did not receive empathy or care today.My dog is Croquette.
July 26 · Claire LouiseI cannot give enough praise to Dr Peter Kross, the owner and head vet at Rivergate. He is an incredible vet, with vast diagnostic experience in his field and a most compassionate, kind, warm Dr who gives personalized care at each visit. It’s been 20 years as our vet, and now my third pup under his care. His excellent, loving care (and my personal experience) extends from pup to end of life. I can recommend him, without any reservation, and glad to travel out of my neighborhood to see him, and his office is well located and easy to get to. I just hope he has no intentions of retiring any time soon…my pup and I would be lost without him! Thank you, Dr Kross, from the bottom of our hearts 👍🏻🥰
May 21 · Grace ForsterDr. Eve and the staff at Rivergate are a team I will be recommending to everyone. They are so kind. Dr. Eve truly cares about her patients and is so warm and lovely, which is rare to find in a vetrinary staff given that most are a bit cold and desensitized to everything.My girl got mammary tumors removed and I truly felt her in good hands.
January 31 · Johnelle MaysI cannot say enough positive things about Rivergate and Peter Kross. I have been seeing him for all of my furbabies since 1997. Kind, compassionate, knowledgeable, caring and one of the best humans I know. The staff is wonderful as well. Kim, Alex, Leo.. their loyalty to the practice and dedication to the patients is unmatched. Thank you all for all you have done for me and my babies over the last 27 years!
October 21 · Jennifer LarsenAll animal lovers understand: our pets are our world. When I relocated to the area, I needed to find a vet I could trust—especially since my pup has IVDD and requires extra care and attention. From the very first visit to Rivergate, I knew we had found our home.We were paired with Dr. Eve and her vet tech Amanda, and they are nothing short of extraordinary. From the moment we stepped through the door, they made both me and my dog feel completely at ease. They meet you exactly where you are—with empathy, calm, and zero judgment. I’ve always struggled to balance being an overprotective “helicopter” dog mom while still letting my pup enjoy his life. Under their guidance, I’ve found the knowledge and confidence to make thoughtful, informed decisions.In the coming months, my pup will undergo surgery to remove a growth on his eyelid—not an emergency, but a proactive step to protect his long-term eye health. Am I nervous? Of course. But with Dr. Eve and Amanda on our team, I feel fully supported. They are responsive, nurturing, incredibly knowledgeable, and I genuinely look forward to our checkups. Peace of mind is priceless, and that’s exactly what they provide. I cannot recommend Rivergate Vet enough.
May 01 · Alexis Deeb
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