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Brothers PetsVet Near MeNew YorkNew York CountyNew YorkVet in Madison AvenueVETPASS
VETPASS ico

VETPASS

244 Madison Ave #1220, New York, NY 10016, USA

5.0
My cat Suzie ate my dog olive's food. I was very worried and I felt she was constipated. it as the middle of the night and nearby vet was not available. I contacted a vet through this app and the vet helped me out. properly guided me on what to do. It saved me money and the worry period. Pet parents must know what it feels when hands are tied like this. Thank you Vetpass and their amazing team. - Faizan Shahid
VETPASS Overview Intro Photos Location Reviews

VETPASS Introduce

Hello, New York City pet parents! In the fast-paced environment of our city, timely and accessible veterinary care is not just a convenience, but often a necessity. While traditional brick-and-mortar clinics are vital, sometimes you need immediate advice, especially in the middle of the night, or a way to connect with pet professionals globally. This is where VETPASS steps in, offering a groundbreaking digital platform designed to revolutionize how we manage our pets' health and wellness right here in New York.

VETPASS is not a traditional veterinary clinic with physical examination rooms at its Madison Avenue address. Instead, it operates as an innovative online teleconsultation platform and all-in-one app for pet owners, veterinarians, and pet service providers. From its hub in New York, VETPASS connects pet parents with a global network of veterinarians and pet services, providing a modern solution for immediate concerns, general advice, and streamlined pet management. This article will explore the unique offerings of VETPASS, detailing its digital accessibility, the range of services available through its platform, its innovative features, and why it's becoming an indispensable tool for New Yorkers seeking convenient and comprehensive pet care.

The demand for flexible and responsive pet care solutions has grown significantly, and VETPASS is at the forefront of this evolution. They aim to reduce stress and save money for pet owners by providing instant access to veterinary guidance and a vast array of pet-related resources. Let's delve into what makes this digital pet care hub a valuable asset for New York's vibrant pet-owning community.

Location and Accessibility

VETPASS maintains a physical presence at 244 Madison Ave #1220, New York, NY 10016, USA. However, it is crucial for New York pet owners to understand that this address serves as their operational base and not a walk-in veterinary clinic. VETPASS is primarily a digital platform accessible through its mobile application and website. This means that the "location and accessibility" for VETPASS are fundamentally about its online reach, making it available to anyone with an internet connection, anywhere, anytime.

For New York City residents, this online-first approach offers unparalleled convenience. Instead of navigating city traffic or public transport with a worried pet, you can access veterinary guidance and pet services directly from the comfort of your home, whether you're in Manhattan, Brooklyn, Queens, or beyond. The 24/7 availability of their online vet consultations means that help is literally at your fingertips, even in the middle of the night when traditional clinics may be closed. The Madison Avenue office acts as the central point for their global operations, but the real access point for pet parents is their smartphone or computer. This digital accessibility is a core benefit, making expert pet advice and connections to services incredibly convenient for busy New Yorkers.

Services Offered
  • 24/7 Online Vet Consultations: Offers round-the-clock access to licensed veterinarians via chat or video call for immediate advice, triage, and general health questions. This service is invaluable for urgent, non-emergency concerns that arise outside of traditional clinic hours.
  • AI-Powered Pet Advisors: Features AI tools such as RETRIEVER (AI-Nutrition Advisor) for personalized diet plans and SHEPHERD (AI-Wellness Symptom Checker) for health insights and symptom analysis, providing instant initial guidance.
  • Pet Medical Records Management: Allows users to store all their pet's health records securely within the app, providing easy access and sharing with chosen veterinarians or service providers.
  • Appointment Booking for Local Services: Connects users with a vast network of over 50,000 veterinary practices and 150,000 pet service providers (including groomers, trainers, walkers, and more) globally, enabling direct messaging and appointment scheduling through the app.
  • Pet Forums and Social Media: Provides a community platform for pet owners to connect, share experiences, ask questions, and learn from others in money-saving forums and fun social media groups.
  • Pet Product Shopping: Offers an in-app marketplace for purchasing pet goodies, treats, supplements, health tests, and even pet insurance.
  • Veterinary & Pet Service Provider Support: Provides tools for veterinarians and other pet service providers to manage their practice, attract new clients, offer online consultations, and streamline administrative tasks.
  • Breed-Specific Answers: Access to breed-specific information and advice.
  • Post-Consultation Support: As per reviews, vets provide proper guidance on what to do after a consultation, including thorough instructions for aftercare.
Features / Highlights
  • Instant, 24/7 Access to Vet Advice: A primary highlight is the ability to connect with a vet at any time, day or night, for immediate guidance. This feature is particularly valuable for New York pet parents facing late-night worries about their pet's health, as demonstrated by the review where a vet helped with a constipated cat in the middle of the night, saving "money and the worry period."
  • AI-Powered Health and Nutrition Tools: The integration of AI advisors like RETRIEVER (Nutrition) and SHEPHERD (Symptom Checker) provides immediate, data-driven insights for common pet health and dietary questions, empowering pet owners with information even before a consultation.
  • Comprehensive All-in-One Platform: VETPASS aims to be the "only app an owner, veterinarian or pet service provider ever needs." It centralizes pet records, offers appointment booking for local services, provides a community forum, and includes an e-commerce platform for pet supplies, creating a holistic pet care ecosystem.
  • Global Network of Professionals: With listings for over 50,000 vet practices and 150,000 pet service providers globally, VETPASS offers an expansive network for users to find the right professional for their specific needs, regardless of location (as highlighted by a review mentioning quick feedback in Australia).
  • Cost-Effective Solutions: The platform is designed to "save money daily" by offering free online vet advice (chat-based), helping pet owners avoid unnecessary in-person emergency visits for minor concerns, and providing tools to compare pet-related products and services.
  • Caring and Responsive Team: Reviews consistently praise the VETPASS team and individual vets like "Hira" for being "wonderful," providing "prompt feedback and suggestions," and offering caring and professional help, emphasizing their understanding of pet parents' concerns.
  • User-Friendly Mobile Application: The entire experience is delivered through a convenient mobile app, making it intuitive and easy for pet owners to navigate services, store information, and communicate with professionals.
Contact Information

Address: 244 Madison Ave #1220, New York, NY 10016, USA

Phone: (646) 603-1300

Mobile Phone: +1 646-603-1300

Conclusion: Why this place is suitable for locals

For New York City pet parents, VETPASS offers a uniquely suitable and highly valuable solution for managing their beloved animal companions' health and well-being. Its primary strength lies in its innovative digital platform, which provides 24/7 access to veterinary guidance and a comprehensive suite of pet care tools right at your fingertips, perfectly aligning with the fast-paced and demanding lifestyle of urban living. The ability to consult a vet in the middle of the night, as experienced by a grateful customer whose cat ate dog food, offers invaluable peace of mind and can significantly "save money and the worry period" by avoiding unnecessary emergency clinic visits.

While VETPASS is not a traditional walk-in clinic at its Madison Avenue address, its online nature makes it incredibly accessible across all five boroughs and beyond, eliminating the need to travel with a stressed pet for initial assessments or general advice. The integration of AI-powered tools for nutrition and symptom checking further empowers New Yorkers with immediate information, fostering proactive pet health management.

Furthermore, the platform's ability to connect users with a vast global network of vets and pet service providers, along with features for managing pet records, booking appointments, and engaging in community forums, makes it an indispensable all-in-one resource. The consistent praise for its "amazing team" and prompt, caring feedback, as highlighted by satisfied users like those who received help from "Hira," reinforces VETPASS's commitment to compassionate and effective digital pet care. For New Yorkers seeking convenient, affordable, and expert veterinary advice and resources, VETPASS is a brilliant and highly recommended modern solution for keeping their furry family members healthy and happy.

VETPASS Photos

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VETPASS Location

VETPASS

244 Madison Ave #1220, New York, NY 10016, USA

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