Mixlab Introduce
Hello, New York pet parents! Managing your beloved companion's health often involves administering medications, which can sometimes be a challenge, especially for pets with unique needs or picky palates. For those of you across the New York region, Mixlab stands out as a revolutionary solution in the world of veterinary pharmacy. They are transforming how pet medications are accessed and administered, making the process smoother, faster, and even more delightful for both you and your furry, feathered, or scaled friends. This article will guide you through what makes Mixlab an indispensable resource for pet owners in New York, offering a friendly yet professional insight into their innovative services and unwavering commitment to pet well-being.
Mixlab is not a traditional veterinary clinic, but rather a modern, full-service veterinary pharmacy that specializes in creating high-quality, custom-compounded medications alongside commercial and over-the-counter options. They understand that every pet is unique, and sometimes, a standard medication simply won't suffice. Their core mission is to provide personalized medications with customized ingredients, strengths, forms, and even flavors, ensuring that your pet receives the precise treatment they need in a way they'll readily accept. Beyond their tailored products, Mixlab is renowned for its exceptional customer service, efficient processes, and thoughtful touches that truly enhance the pet medication experience.
For busy New Yorkers, the convenience offered by Mixlab is a game-changer. Imagine receiving your pet's specialized medication, often with next-day or even same-day delivery in select areas, directly to your door. This eliminates stressful trips to a traditional pharmacy and ensures compliance with your pet’s treatment plan, leading to better health outcomes. Mixlab's dedication to quality, speed, and a delightful customer experience makes them a trusted partner in your pet’s health journey, providing invaluable peace of mind for pet owners throughout the bustling New York metropolitan area.
Mixlab is headquartered at 336 W 37th St Suite 850, New York, NY 10018, USA. While this is their central New York City location, it's important to understand that Mixlab primarily operates as a modern, online, and delivery-focused veterinary pharmacy. This means their "accessibility" is defined more by their advanced digital platform and rapid delivery services rather than a physical walk-in experience for local pick-ups of prescriptions.
For New York pet parents, this model offers unparalleled convenience. You don't need to navigate the city's traffic or public transport to pick up medications. Instead, your veterinarian can easily submit prescriptions to Mixlab, and then you receive a link to complete your order and schedule delivery directly to your home or chosen address. Mixlab boasts fast and often free next-day delivery across all 50 states, and in select major markets like New York City, same-day delivery is frequently available for an additional fee. This digital-first approach combined with efficient logistics truly redefines accessibility for pet medication management, especially crucial for pets with chronic conditions or owners with demanding schedules. The ease of ordering and rapid shipping are consistently highlighted by satisfied customers, making Mixlab a highly accessible solution for pet medication needs in New York.
Mixlab is a comprehensive veterinary pharmacy offering a wide range of services primarily focused on compounding and dispensing medications for animals. Their services are designed to streamline the prescription process for both veterinarians and pet owners, ensuring optimal pet health outcomes. Here are the key services they provide:
- Custom Compounded Medications: This is a core service, allowing for personalized medications with specific ingredients, strengths, and forms (e.g., liquids, chewable treats, topical creams) tailored to an individual pet's needs. This is particularly beneficial for pets who struggle with standard dosages or forms.
- Flavor Customization: A standout feature is their extensive range of pet-friendly flavors (over 40 options, including vegan and hypoallergenic choices). This ensures palatability, making it easier for pets to take their medicine, and they even offer a "flavor guarantee" for small companion pets.
- Commercial and Over-the-Counter Medications: In addition to compounding, Mixlab also dispenses branded, generic, and non-prescription wellness products, making it a full-service pharmacy for all pet medication needs.
- Fast and Free Delivery: Offering industry-leading turnaround times with free next-day delivery across all 50 states. Same-day delivery is available for a fee in select major markets like NYC, ensuring pets get their medications promptly.
- Digital Prescription Management: Veterinarians can easily submit prescriptions through Mixlab’s proprietary eMix platform 24/7, with real-time tracking capabilities. Pet owners receive direct links for easy online checkout and delivery scheduling.
- Refill Reminders and Proactive Check-ins: Mixlab sends automated refill reminders and performs wellness checks, helping pet owners stay compliant with treatment plans and reducing the burden on veterinary clinics.
- Dedicated Veterinary Pharmacists: Their staff includes veterinary-trained pharmacists, some of whom are Fellows of the American College of Veterinary Pharmacists (FACVP), ensuring expertise in animal pharmacology.
- Quality Assurance: Mixlab is PCAB® Accredited, adhering to rigorous compounding standards that often exceed industry requirements. They source ingredients from FDA-registered facilities and perform third-party testing for purity and potency.
- Support for Various Animal Species: While heavily serving companion animals like dogs and cats, Mixlab has expanded its offerings to include medications for equine, exotic, wildlife, and zoo animals.
Mixlab is distinguished by several key features and highlights that consistently earn them rave reviews and loyalty from their clientele, making them a preferred veterinary pharmacy for New York pet owners:
- Incredibly Fast Service: Customers are "thoroughly impressed with how fast they were able to fill" prescriptions and highlight "very quick" shipping, often next-day, and even same-day in NYC. This efficiency is crucial for pet health management.
- Exceptional Customer Service: Reviewers consistently praise the "absolute best" customer service, noting staff are "very compassionate and caring" and "go above and beyond to help out." This personalized approach makes a significant difference.
- Thoughtful Pet-Friendly Touches: The inclusion of a "cute little rattle toy" or "tennis ball" with orders is a universally loved feature, often becoming pets' "FAVORITE toy EVER." This thoughtfulness delights both pets and owners.
- Ease of Ordering and Delivery: The process is described as "very easy to order," with clear instructions and convenient delivery straight to the home, simplifying medication management for busy pet parents.
- Compounded Medications for Picky Pets: Their ability to customize "Gabapentin as pain management" for nerve damage in an older cat and offer diverse flavor options (like "peanut butter treat" for medications) ensures even "picky pets" take their medicine.
- Reliability and Trustworthiness: Customers highly recommend Mixlab and express desires to use them "more often" and "in the future when needed," indicating a strong level of trust in their products and services.
- Support for Pet Owners' Anxiety: The compassionate team helps alleviate stress for pet owners dealing with difficult situations, showing they care beyond just dispensing medication.
- High-Quality Compounding: As a PCAB® Accredited pharmacy employing veterinary-trained pharmacists, Mixlab ensures the highest standards of quality, purity, and potency for custom formulations.
For inquiries, to submit a prescription, or to learn more about their services, you can contact Mixlab using the following details:
Address: 336 W 37th St Suite 850, New York, NY 10018, USA
Phone: (888) 901-4480
Mobile Phone: +1 888-901-4480
While Mixlab primarily operates digitally for prescription submissions (via veterinarian e-prescribing or pet owner requests), their contact numbers are available for direct assistance. Their robust online portal also streamlines prescription management and order tracking for pet owners.
For pet owners throughout the New York region, Mixlab is an exceptionally suitable and highly recommended partner for managing their pets' medication needs. While not a traditional veterinary clinic, its role as a modern, full-service veterinary pharmacy is indispensable, particularly for New Yorkers seeking convenience, customization, and reliability in pet healthcare.
The core of Mixlab's appeal for locals lies in its unique value proposition: fast, often next-day delivery of precisely tailored pet medications, including custom compounds with a vast array of flavors. This is a game-changer for pets with specific dosing requirements, those who are difficult to pill, or those needing ongoing pain management like the beloved older cat receiving compounded Gabapentin. The glowing customer reviews consistently highlight Mixlab's impressive speed, the genuine compassion of their customer service team, and the delightful inclusion of thoughtful pet toys with every order, transforming a routine task into a positive experience.
In the bustling environment of New York City, where time and convenience are paramount, Mixlab offers a seamless, stress-free solution for obtaining pet prescriptions. Their commitment to quality, patient compliance through reminders, and a truly delightful customer experience makes them an invaluable asset. If you're a New York pet parent looking for a veterinary pharmacy that combines advanced compounding expertise with exceptional service and a caring touch, Mixlab is the perfect choice to ensure your cherished companions receive their medications easily and effectively, contributing significantly to their overall health and happiness.
Mixlab Photos










Mixlab Location
Mixlab
336 W 37th St Suite 850, New York, NY 10018, USA
Mixlab Reviews
My older cat gets compounded Gabapentin as pain management for her nerve damage. This is the first time that MixLab filled the prescription and I am thoroughly impressed with how fast they were able to fill it! They also sent a cute little rattle toy that is now my blind cat’s FAVORITE toy EVER! Thank you MixLab! I hope we get our prescriptions filled more often through your company!
May 17, 2025 · Mariah GambleThis is the second time I ordered from them. I had an issue on the first order which was my fault, but the customer service was the absolute best!!! They were very compassionate and caring. I like that they stuff a little toy in there for your pet as well. So cute and thoughtful.Its very easy to order and they ship very quickly. I highly recommend using them for your pet meds! I will use them in the future when needed.
Jun 25, 2025 · Sam rI love Mixlab. They are wonderful to deal with and are so responsive to their customers! When my 14 lb. chihuahua was put on a heart medication, I was having difficulty getting him to swallow his pills - even when hidden in his favorite foods. I messaged Mixlab, and they called my veterinarian and got him switched over to mini tabs. Sounds like a small thing, but it made all the difference in getting my dog to take his medication. Communication is great - they always remind me when it’s time to renew his prescription, and delivery is super fast. They even include a little dog toy with it! Definitely recommend them 100%.
Apr 24, 2025 · Margaret OwensReally frustrating experience so far. Ordering was easy enough but my cat’s medication was supposed to arrive today and didn’t. I was assured by both CDL Delivery and Mixlab that it would arrive by 8PM, despite tracking never updating to even show that it was out for delivery. Conveniently, at 8PM, both are closed so you can’t get any more help. This medication is imperative for my cat to have and I will now probably have to 1. Source it somewhere else which is an issue as it’s hard to find and very expensive and 2. Pay a late cancellation fee to my vet as the vet was supposed to be administering it tomorrow. Most importantly, my cat’s health is now at risk. I understand Mixlab is not the delivery company but they have an obligation to their customers to choose a reliable delivery partner, and all you have to do is look up CDL Delivery to see they are the opposite of that. There’s no way I will trust Mixlab again.EDIT: they did assist me the following day by re-ordering the medication and using a courier service for delivery. However, the medication was sent to a similar address in Brooklyn instead of the address which I had correctly entered in their system, which is in another borough. Ultimately, they were able to get the courier to change course and come to my address. Therefore, I DID get my cat's meds finally, but I had to reschedule her appointment and she's now off schedule for receiving her life saving medication. Unfortunately, CDL's customer service continued to be rude and useless, and this entire situation added so much unecessary stress on top of what's already been a horrible situation with my cat. Because Mixlab uses CDL, I still can't recommend them.
Apr 11, 2025 · Caitlin MooreGreetings from A Sanctuary Cafe- Boston's first cat cafe.We are customers via At Home Vet.Two recent orders included the most wonderful gifts for the 15 feline residents- thank you! The little mesh tubes are a huge success.Truly appreciate the thoughtfulness- and importantly, the carefully compounded meds, and speedy delivery are appreciated too. 😉
Jun 11, 2025 · Celyta Jackson
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