Roots Integrative Veterinary Care: A Holistic Approach to Pet Health in Austin, TX

Roots Integrative Veterinary Care Introduce

Greetings, Austin! For those of us who believe in a comprehensive approach to our pets' health, finding a veterinary clinic that looks at the "whole picture" is incredibly important. We want a place that not only treats symptoms but also seeks to understand the root cause of an illness, using a blend of modern medicine and holistic practices. In South Austin, there is a clinic that embodies this philosophy: Roots Integrative Veterinary Care. This article will provide a detailed overview of this unique practice, exploring its mission, its accessible location, and the services that make it a standout choice for local pet owners who desire a more integrated approach to their animal's well-being.

Roots Integrative Veterinary Care is on a mission to truly improve the lives of pets and their parents by combining the best of Eastern and Western healing modalities. Their philosophy is centered on finding the root cause of illness to truly nourish and grow health, not just treat symptoms. This approach has earned them a loyal following, as evidenced by a client who has been part of the "Roots family since 2021" and praises Dr. Sosa and the team for "always going above and beyond to ensure the best care." The client feels "supported and confident" that their two pups are in great hands, whether for routine checkups or last-minute emergency guidance. They highlight that it’s clear the staff "genuinely care about each animal they treat." This focus on personalized, compassionate, and holistic care is the cornerstone of their practice. They believe in partnering with pet owners, providing guidance, and listening attentively to create the best possible care experience.

The clinic is conveniently located at 7601 S Congress Ave Building 2, Austin, TX 78745, USA. This prime location places it within easy reach for a wide range of residents, particularly those in the South Austin area. South Congress Avenue is a major thoroughfare, ensuring that the clinic is simple to find for both new and returning clients. Its position makes it a quick trip for those living in South Austin, and it is also conveniently located for those traveling from other parts of the city. The location's proximity to major highways, including Interstate 35 and Highway 71, ensures that pet owners from various parts of Austin and surrounding suburbs can reach the clinic without significant hassle. This ease of access is a crucial factor, especially when you need to make a quick appointment or in an unexpected situation. The clinic’s location is a great asset for pet owners seeking their specific brand of integrative care.

Roots Integrative Veterinary Care offers a wide array of services that blend traditional Western veterinary medicine with holistic and Eastern practices. This unique combination allows them to provide a comprehensive treatment plan that addresses the whole pet.

Western Medicine: They provide traditional veterinary services, including comprehensive exams, vaccinations, and a full range of surgical procedures such as spaying/neutering, mass removal, and dental surgery.
Eastern Medicine: They offer holistic methods such as acupuncture, herbal therapy, food therapy, and chiropractic therapy to treat illnesses and improve the overall well-being of a pet.
Dental Care: They emphasize preventative dental care and utilize the latest digital dental x-rays to fully assess root health and determine the best course of action for cleaning or surgery.
Diagnostics and Testing: The clinic believes in the importance of testing to get a full picture of health. They provide digital x-rays, ultrasounds, and work with top laboratories to get comprehensive reports on everything from a pet’s thyroid to specialized heartworm tests.
Surgical Procedures: Their experienced staff is fully trained to provide all types of surgical procedures and they use top-of-the-line technology to monitor pets carefully throughout the process.
Preventive Medicine: Their care starts with comprehensive exams and they take the time to fully explain findings, discussing nutrition, vaccinations, and lab testing options to promote health and wellness.

The features and highlights of Roots Integrative Veterinary Care are what make it a truly distinct and appealing option for pet owners in Austin. Their commitment to a holistic approach and compassionate care is a key differentiator.

Holistic and Integrative Approach: The clinic's unique blend of Eastern and Western medicine is a major highlight, allowing them to find the "root cause" of an illness and provide a comprehensive, multi-faceted treatment plan.
Dedicated and Knowledgeable Team: Clients consistently praise the entire team, including Dr. Sosa, for their dedication and knowledge, and for going "above and beyond" to ensure the best care.
Genuine Care and Compassion: A key feature is the staff's genuine care for each animal they treat, creating a supportive environment where pet owners feel confident and their animals are in great hands.
Personalized Attention: The clinic takes the time to listen attentively and provide guidance, working as a partner with pet owners on their animal's journey to wellness.
Routine and Emergency Support: Clients appreciate the support they receive for both routine checkups and last-minute emergency guidance, demonstrating the team's commitment to being there for their clients in all situations.

For more information or to schedule an appointment for your pet, you can contact the dedicated team at Roots Integrative Veterinary Care using the contact details below.

Address: 7601 S Congress Ave Building 2, Austin, TX 78745, USA

Phone: (512) 717-8696

Mobile Phone: +1 512-717-8696

In conclusion, Roots Integrative Veterinary Care is an excellent choice for local pet owners in Austin, Texas, who are seeking a veterinary practice with a unique and comprehensive approach. Its suitability for the community is rooted in its dedication to finding the root cause of illness and its compassionate use of both traditional and holistic treatments. While every veterinary clinic has its own approach and every pet owner's experience is unique, the strong positive testimonials for Dr. Sosa and the team highlight a consistent commitment to going "above and beyond" for their clients. This clinic is a fantastic option for Texans who believe in the power of a holistic perspective and who want a veterinary team that genuinely partners with them in their pet's health journey. Their expertise, dedication, and compassionate care make them a valuable and trusted resource for the local community.

Roots Integrative Veterinary Care Photos

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Roots Integrative Veterinary Care Location

Roots Integrative Veterinary Care

Texas Travis County Austin South Austin South Congress Avenue

7601 S Congress Ave Building 2, Austin, TX 78745, USA

Roots Integrative Veterinary Care Reviews

I have been part of the Roots Integrative Veterinary family since 2021! Dr. Sosa and the entire team always go above and beyond to ensure the best care for my two pups. Whether it’s routine checkups or last-minute emergency guidance, I always feel supported and confident they’re in great hands. It’s clear they genuinely care about each animal they treat. So grateful to have such a dedicated and knowledgeable team looking out for our fur babies!
Apr 19, 2025 · Carlos Menchaca-Rodriguez
I wasn’t planning on writing a review, but after seeing that Dr. Jennifer Jordan joined the Roots Vet team, I felt like I had to share my experience.I brought my 5-year-old male cat to Roots because he’d been vomiting frequently for almost two years. I was also there for routine vaccinations. During our appointment, I explained to Dr. Jordan that we had already tried several types of food—prescription, limited ingredient, novel protein—you name it. Her response was a mix of dismissive comments and strange theories, including the claim that hairballs “aren’t normal.” She seemed mildly concerned at first, but that quickly faded. Despite the ongoing symptoms and clear concern I brought in as a pet owner, her advice boiled down to: “Figure out what food works for him.” As if that wasn’t exactly what I’d already been doing for years.No vitals were taken. No bloodwork ordered. No follow-up suggested. I left feeling like my concerns weren’t taken seriously—and honestly, like I was being made to feel like a bad pet parent.Thankfully, I trusted my gut and got a second opinion at Modern Animal Veterinary Practice. Thank god, because within a short time, they diagnosed my cat with an enlarged spleen, swollen GI tract, bladder debris, and a damaged kidney due to a renal infarct. All of these things could’ve been caught sooner if Dr. Jordan had taken a more thorough approach instead of brushing me off.I’m grateful my cat is now getting the care he needs, but I can’t help but think about how much unnecessary discomfort he went through because he wasn’t taken seriously the first time. If you’re looking for a vet who listens, investigates, and actually partners with you in your pet’s care—I’d strongly recommend going elsewhere.
Jul 14, 2025 · Aaron Murdock
It's taken me several weeks to write this review, as I wanted to give time for this situation to be rectified before making it public, but it has just continued to get worse.TLDR: I scheduled a 60 minute appointment, and only got 30 minutes with the doctor. I was quoted $200 for 60 minutes, and I was charged $200 + extraneous other charges, even though the visit was cut short. Roots was given the opportunity to rectify the situation and did not do so.I was SO excited to make an appointment with Roots, as I take a more holistic approach with my own health, and I want the same for my dog. After waiting several months to get in, I was so excited to have an hour-long appointment with Dr. Lassin, where I hoped to get time to discuss a few different issues and ask questions. I filled out a lengthy intake form ahead of time, and arrived early for our appointment.After multiple emails warning that they charge a $50 late fee if you're more than 10 minutes late, I was quite disappointed to be kept waiting until after 11:15 AM, for my 11 AM appointment. However, because they make such a big deal of charging this late fee, so that they can make sure to adjust their schedule to make sure other patients get the care they need, I assumed that my appointment would run late, since it started late. Nope. Dr. Lassin walked out of the exam room at 11:44 AM. Our "one hour" appointment was under 30 minutes.For a "traditional" vet, this would seem like a reasonable amount of time for an appointment. However, Roots made a big deal when I was booking about telling me that they charge $200 for their initial appointment, because you "get a full hour with the doctor." We did not.When we went to check out, I noticed two odd charges on the invoice, that I truly thought must be mistakes, so I asked the vet tech about them. One charge was a "sharps" fee, and there were no needles used, so obviously we shouldn't have been paying this. The tech told me that it's not "just" for sharps, but also for "cleaning supplies." Ummm....cleaning is part of the cost of doing business. More to the point, the line item doesn't say "cleaning fee." Additionally, they try to "hide" another fee next to the line that tells you who the vet tech was that day. It says, "Kaylee was your vet tech today!" and then if you scan over to the right, there is a $5 charge. The vet tech could not tell me what this fee actually represented, so I asked to speak to the office manager about both of these odd "add on" fees.When the OM came over to speak with me, she did not introduce herself, so I have no clue of her name. However, I told her that I was a bit confused as to why I was having fees added onto my appointment, that were not disclosed when I booked. She told me they like to be "transparent" about their fees, which is why they itemize them. I explained that I was told the fee for an hour-long visit was $200, and now I'm being charged $210.33 for a visit that was under 30 minutes. That is not "transparent." Transparent would have been charging me what I was quoted, for the correct length of visit. If they want to break down exactly what goes into that $200 fee in an itemized bill, go for it. However, adding fees ON TOP OF the fee that was quoted is not transparent. Additionally, charging $200 for a 30 minute visit, which was supposed to be 60 minutes, is not transparent. If my time was cut in half, due to no fault of my own, the fee should have been reduced as well. I asked that at the very least, the extraneous $10.33 that was added on be removed. The OM refused to do this, stating that it's "how they run reports."As I've sat with this the last few weeks, my concern has grown for the ethics of a company who nickels and dimes their clients, adds on fees for services not rendered, and cuts appointment times in HALF, yet still bills for the full appointment. If that is the way they run their business, I would not feel comfortable returning. I truly hope that this is not the norm and that Roots will reach out and make it right.
Jul 09, 2025 · Rebecca
After nearly 4 years of basically bimonthly vet visits, and working with an internal specialist, with no improvement in my dog’s IBD issues, I was nearing the end of my rope and decided to try an integrative approach. I found Roots via recommendation in an (international) Facebook group for IBD dogs and am so grateful I did. Our first visit with Dr. Lassin was an instant relief, to find someone willing to look at my dog as a whole and treat the root of the chronic inflammatory issues, not just prescribing drugs to put a bandaid on the symptoms she’d been suffering from her whole life. It’s still a trial and error journey treating her IBD, but it’s comforting to know we now have a vet who considers your pet as a whole vs treating them as a “sensitive tummy” on a conveyor belt. We’ll continue to make the drive from San Antonio to see the great team at Roots.
Nov 18, 2024 · Sally Arnold
We had such a wonderful experience at Roots Vet. Dr. Lassin and his entire team were incredibly warm, kind, and thoughtful from the moment we walked in. It was the first time I’ve ever truly felt listened to at a vet’s office. They took the time to explain all of our options clearly, with such a compassionate and root-cause-focused approach. We never felt rushed or pressured—just deeply supported and empowered to make the best decision for our dog, Luna.The whole team operates with such integrity and transparency. You can feel how much they care—not just about animals, but about the people who love them. Usually, Luna starts shaking the second she walks into a vet’s office, but the energy here was completely different. The calming, warm atmosphere (and beautiful aesthetic!) immediately put her at ease. She looked so relaxed and comfortable, which honestly said everything.Dr. Lassin was incredibly patient and let Luna take her time to settle in while he spoke with us. That in itself felt so respectful and rare. We left feeling confident, calm, and truly cared for. It was such a pleasant, reassuring experience. So grateful to have found this kind, skilled, and heart-centered team.
May 10, 2025 · Kayla Moffatt