Waterloo Vets Introduce
For pet parents in Austin, Texas, the health and happiness of their beloved animal companions are paramount. Finding a veterinary practice that offers not only state-of-the-art medical care but also genuine compassion and a personal touch can truly make a difference in your pet’s life. Waterloo Vets, located in Austin, has quickly become a standout choice for local residents, largely due to the dedicated and knowledgeable team, including the highly praised Dr. Ballis.
Waterloo Vets is more than just an animal hospital; it's a place where pets are treated with the same love and attention as family members. The clinic emphasizes a blend of modern veterinary practices with a deeply empathetic approach, ensuring that every visit is as comfortable and beneficial as possible for your furry friend. From routine check-ups and preventative care to more complex medical needs, Waterloo Vets aims to be a trusted partner in your pet’s lifelong journey, providing peace of mind to pet owners across Austin and particularly in the Barton Creek area.
Waterloo Vets is conveniently situated at 2800 Barton Creek Blvd, Austin, TX 78735, USA. This location places the hospital within the beautiful and accessible Barton Creek area of Southwest Austin. Its position makes it a highly convenient option for residents within Barton Creek, as well as those in West Lake Hills, Rollingwood, and other surrounding communities in that sector of Austin. The clinic’s new, modern facility provides an inviting and well-equipped environment for both pets and their owners.
Accessibility to Waterloo Vets is generally straightforward, with Barton Creek Boulevard providing clear routes from various nearby residential areas. For those coming from other parts of Austin, the proximity to major roads like Loop 360 (Capital of Texas Highway) and MoPac Expressway (Loop 1) helps ensure a smooth commute. Ample parking is a common feature of facilities in this area, adding to the convenience for pet owners bringing their companions for care. This ease of access, combined with a welcoming new facility, makes Waterloo Vets a practical and appealing choice for local pet parents.
Waterloo Vets offers a comprehensive suite of veterinary services, designed to meet the diverse health needs of dogs and cats at every stage of their lives. Their approach integrates modern medical advancements with personalized care. While specific details can always be confirmed by contacting the hospital directly, their general offerings include:
- Wellness & Preventative Care: This foundational aspect of their service includes thorough annual exams, customized vaccination protocols based on your pet's lifestyle and local risks, comprehensive parasite prevention programs, and nutritional guidance.
- Diagnostics: Utilizing state-of-the-art diagnostic tools such as in-house laboratory testing (blood work, urinalysis, fecal exams) for rapid results, and digital radiology (X-rays) for detailed internal imaging. They also offer ultrasound capabilities for more in-depth internal assessments.
- Surgical Procedures: A full spectrum of surgical options, from routine procedures like spaying and neutering to more complex soft tissue surgeries. They adhere to strict safety protocols during every surgery and provide thorough pre- and post-operative care. For highly specialized surgeries, they establish partnerships with trusted, board-certified surgeons.
- Oral Health Care: Comprehensive dental services, including professional cleanings, digital dental X-rays for assessing complex oral health issues, and various treatment options to ensure lasting oral health and prevent dental disease.
- Emergent Illness & Injury Care: Equipped to provide immediate, compassionate care for urgent health concerns. Their experienced team responds swiftly, offering rapid diagnostics and tailored treatment plans for unexpected illnesses or injuries.
- Holistic Veterinary Care: Merging the latest advancements in traditional medicine with alternative approaches to provide a comprehensive wellness strategy that nurtures a pet's overall health and fosters a harmonious balance within the family. They collaborate with elite specialists for integrative treatment plans when specialized care is required.
- In-Home Concierge Services: For added convenience and to reduce pet stress, Waterloo Vets offers in-home concierge services for certain types of care.
- End-of-Life Care: Compassionate support and guidance during difficult times, including sensitive discussions about quality of life and humane euthanasia options.
- Boarding Services: (While reviews specifically mention day boarding, many full-service animal hospitals offer overnight boarding. It is advisable to confirm the full scope of their pet boarding facilities.) Their approach prioritizes minimizing stress for pets during their stay, ensuring comfort and well-being.
- Medication and Pharmacy: Providing access to necessary medications and prescriptions, often with the convenience of in-office dispensing.
Waterloo Vets has quickly garnered strong positive feedback from local Austin pet owners, highlighting several key features that make them a preferred choice:
- Exceptional Veterinary Expertise (Dr. Ballis & Team): Dr. Ballis is consistently praised for being "incredibly knowledgeable" and "always up to date on the latest treatments and recommendations." This expertise, combined with a highly professional team including Nurse Haley and Dr. Z, ensures top-notch medical care.
- Profound Compassion and Kindness: A recurring theme in reviews is the genuine love and care the staff shows for animals. Dr. Ballis "treats our pets like her own," and the team actively works to make nervous pets comfortable, including using various treats. This compassionate approach is deeply valued by pet owners.
- Personalized and Thorough Care: The team takes their time during each visit, actively listening to concerns and providing clear, easy-to-understand explanations of procedures and options. They don't pressure decisions but empower owners with information.
- Modern and Well-Equipped Facility: Clients note the "beautiful, modern, and well-equipped" new space, indicating a commitment to providing a state-of-the-art environment for diagnostics, surgery, and overall patient care.
- Stress-Reducing Environment: For pets, especially anxious ones, the compassionate handling and efforts to ensure comfort (e.g., specific techniques for nervous cats, use of treats) are significant highlights, contributing to a more positive vet experience.
- Reasonable Rates and Transparency: Despite offering cutting-edge care in a new facility, clients find the rates to be reasonable, and procedures are clearly explained, fostering trust and avoiding unexpected costs.
- Smooth Transition and Onboarding: New clients, even those with urgent needs, have experienced quick and efficient service, including rapid approval for boarding after contacting previous vets for records, demonstrating excellent organizational skills and customer service.
To learn more about the services offered or to schedule an appointment for your pet, Waterloo Vets can be reached at the following contact points:
Address: 2800 Barton Creek Blvd, Austin, TX 78735, USA
Phone: (512) 284-9266
Mobile Phone: +1 512-284-9266
It is always recommended to call the clinic in advance, especially for new patients or specific service inquiries, to ensure they can provide the most tailored assistance for your pet's needs.
For pet owners residing in Austin, Texas, particularly in the thriving communities of Barton Creek and Southwest Austin, Waterloo Vets stands out as an exceptionally suitable and highly recommended choice for veterinary care. Its modern, well-equipped facility provides a professional setting, while its convenient location ensures easy accessibility for routine visits and urgent needs alike.
What truly makes Waterloo Vets shine, as echoed by numerous satisfied clients, is the extraordinary combination of cutting-edge medical knowledge and profound compassion demonstrated by Dr. Ballis and the entire team. Their commitment to personalized care, thorough explanations, and genuine love for animals creates an environment where both pets and their owners feel respected, heard, and cared for. Whether you are seeking a vet for routine wellness, complex medical issues, or simply a place where your pet is treated like family, Waterloo Vets offers a rare blend of expertise and empathy. For Texans who want nothing but the best for their furry companions, this hospital provides a trustworthy, high-value, and deeply caring partner in their pet's health journey.
Waterloo Vets Photos


Waterloo Vets Location
Waterloo Vets
2800 Barton Creek Blvd, Austin, TX 78735, USA
Waterloo Vets Reviews
We’ve been bringing our two dogs to Dr. Ballis for years, and we’re so happy to follow her to her new location. The new space is beautiful, modern, and well-equipped—but it’s her care that keeps us coming back.Dr. Ballis is not only incredibly knowledgeable and always up to date on the latest treatments and recommendations, but she’s also one of the most compassionate vets we’ve ever met. She takes her time during each visit, really listens to our concerns, and treats our pets like her own. You can tell she genuinely loves what she does.We trust her completely with our pets’ health and can’t recommend her highly enough. If you’re looking for a vet who combines cutting-edge care with a truly kind heart, this is the place.
Jul 01, 2025 · Chelsea WahlNurse Haley and Dr. Z were great. they did all they could to make my very nervous cat more comfortable. they were very thorough and had suggestions for my concerns. Definitely glad I switched to Waterloo!
Jul 25, 2025 · Pamela JordanI’ve never seen a vet office like this. It’s beautiful and clean. Incredibly friendly staff at the counter/check out. I can’t get over how pretty this place is.Dr. Zee is the coolest!My boy Petey the pitbull loves the guy. The staff is incredible and nice including the counter staff people who are very cool and helpful.
Jul 01, 2025 · michael miracleWe booked an appointment for our 19 year old dog Cooper. Deep down in my heart, I knew that he didn’t have very long . We met with Dr Ballis and were given caring diagnosis for my dog. Dr. Ballis and her entire staff were kind and compassionate, but were straightforward with a diagnosis. Although Cooper passed, I greatly appreciate the understanding and heartfelt appreciation for the clinic in how both my pet and us as dog owners were treated. Thanks for everything
Jun 29, 2025 · Frank AThis place is incredible! Exceptionally kind, attentive and knowledgeable providers with a realistic approach to vet medicine, amazing new facility and transparent, reasonable pricing. Best vet care my dog has received here in Austin! Thank you Dr Zee and Haley for the great care!
Jul 18, 2025 · Samantha Lanzrath
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