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Petco

343 Broadway, Saugus, MA 01906, USA

4.0
Horrible experience today. My friend and I went in to view the animals, and while seeing the bearded dragons, we noticed very aggressive behavior. One dragon was biting the other one, not in a playful or normal manner. He was gnawing on the other’s foot, and when we brought it to the attention of the clerk at the front, we were greeted with VERY rude comments. We were simply concerned for the safety of the animal, (photo included.) The clerk said “They just do that. We have a bunch of dead fish too over there, there’s nothing we can do about it. Would you like to be bit?” We felt as if we were being belittled, I do not appreciate that tone whatsoever. The dragons foot was still bleeding and injured as we left the store, and no one went to check on it as far as I am concerned. Employees need to be talked to on the basis of both customer respect and animal care. Poor animal :( - Nicole Dixon
Petco Overview Intro Photos Location Reviews

Petco Introduce

Introduction / Overview: Your Comprehensive Pet Resource in Saugus, MA

For pet parents across Massachusetts, finding a convenient and well-stocked store that caters to all their companions' needs is a top priority. Petco in Saugus, MA, located at 343 Broadway, offers a wide range of products and services designed to support the health and happiness of your pets. As a national brand with a strong local presence, this Petco location aims to be a one-stop shop for everything from daily necessities like premium pet food and engaging toys to specialized services such as grooming and self-service dog washes. While catering to a broad spectrum of pets including dogs, cats, fish, birds, and small animals, this particular Petco has garnered positive attention for its extensive cat-specific offerings, making it a "cat owner's paradise" for many local residents. The store strives to maintain a clean and organized environment, offering a vast selection to meet diverse pet needs. Despite varied customer experiences, Petco in Saugus remains a significant resource for the Massachusetts pet community, committed to providing accessible products and services for beloved animal companions.

Location and Accessibility: Conveniently Situated on Broadway in Saugus

Petco in Saugus, MA, is conveniently located at 343 Broadway, Saugus, MA 01906, USA. Broadway (Route 1) is a major commercial artery in the region, making this Petco location exceptionally accessible for residents of Saugus and surrounding communities in Massachusetts, including Lynn, Malden, Revere, and Melrose. The prominence of its address on such a well-trafficked road ensures that finding the store is straightforward for most drivers. Furthermore, as a retail establishment typically situated in a plaza or with its own dedicated space, Petco in Saugus usually offers ample parking, which is a significant convenience for customers purchasing bulky pet supplies or bringing their pets for services. This ease of access makes it a practical destination for regular visits, whether it's for picking up pet food, exploring new toys, or utilizing their in-store services, reinforcing its role as a key local pet resource for the Massachusetts community.

Services Offered: A Broad Range of Pet Care Solutions

Petco in Saugus offers a comprehensive suite of services designed to address various aspects of pet care, making it a versatile resource for pet owners throughout Massachusetts:

  • Pet Food and Supplies: The store provides an extensive selection of pet food for dogs, cats, small animals, birds, and fish, including various brands, dietary options (e.g., grain-free, limited ingredient), and prescription diets. They also stock a wide array of supplies such as leashes, collars, beds, crates, toys, litter, and habitat accessories for all types of pets.
  • Self-Serve Dog Wash: For pet owners who prefer to bathe their dogs themselves without the mess at home, the Saugus Petco offers a self-service dog wash station. This service typically includes elevated tubs, shampoo, conditioner, towels, and blow dryers.
  • Full-Service Dog Grooming: Professional grooming services are available for dogs, including baths, haircuts (to breed standards or owner preference), nail trims, ear cleaning, and gland expression. These services aim to keep pets clean, healthy, and comfortable.
  • Cat Grooming Services: Petco also offers specialized grooming for cats at select locations, which may include baths, haircuts, and other grooming essentials designed for felines. Customers are advised to call their local salon for more information on availability.
  • Veterinary Services (Vetco Vaccination Clinics): Many Petco locations host Vetco Vaccination Clinics, which provide accessible preventative veterinary care such as vaccinations, microchipping, deworming, and heartworm testing. Some larger Petco stores may also feature full-service Vetco Total Care hospitals offering comprehensive veterinary services including wellness exams, diagnostics, dentistry, and surgeries.
  • Pet Adoptions: Petco actively partners with local animal welfare organizations to host in-store pet adoption events, promoting their "Think Adoption First" philosophy. While they do not sell dogs or cats, they provide space for local shelters to help find homes for animals in need.
  • Aquatics Department: For fish enthusiasts, Petco typically has a dedicated aquatics department with a selection of freshwater and saltwater fish, as well as tanks, filtration systems, and various supplies necessary for maintaining aquatic environments.
  • Small Animal and Bird Sections: Beyond dogs and cats, Petco offers supplies for small pets like hamsters, guinea pigs, and rabbits, and for birds, including food, cages, bedding, and toys.
  • Prescription Management: Customers can manage their pet's prescriptions through Petco's pharmacy services, offering convenience for medication refills and specialized diets.

Features / Highlights: What Makes This Petco Unique for Massachusetts Locals

The Petco location in Saugus, MA, offers several notable features and highlights that make it a distinct choice for pet owners in the area:

  • Exceptional Cat Product Selection: A standout feature, as highlighted by customer reviews, is this Petco's dedication to its feline clientele. It is described as a "Cat owner’s paradise" with "the best cat stuff." This includes a wide array of "fun cat toys, scratching posts, and tons of food," along with the consistent availability of "fresh cat grass." This focus on diverse and high-quality cat products makes it a go-to for local cat owners who often find other stores dog-centric.
  • Clean Store Environment: Customers consistently report that "The store is clean," contributing to a pleasant and organized shopping experience. A clean environment reflects positively on the store's overall management and commitment to a comfortable space for both pets and people.
  • Ample Parking: The presence of "lots of parking" is a significant convenience, especially for a retail location on a busy road like Broadway. This makes visits hassle-free for customers, particularly when transporting pets or large purchases.
  • Friendly Staff (General): While some individual experiences may vary, general customer feedback often points to friendly staff, particularly regarding their interactions with customers for routine inquiries and purchases.
  • Comprehensive Offerings: Beyond the specialized cat section, this Petco provides a vast selection of products for all common pets, making it a convenient single destination for various pet supply needs, from specialty diets to general accessories.
  • Commitment to Animal Welfare (Corporate Policy): Petco, as a company, emphasizes its commitment to animal welfare. This includes a "Think Adoption First" philosophy (they do not sell dogs, cats, or rabbits) and partnerships with local animal welfare organizations for in-store adoption events. They also state high standards for animal care in their stores, monitored by veterinary staff and regular audits.

Contact Information: Connect with Petco in Saugus, MA

For Massachusetts pet owners interested in visiting or contacting Petco in Saugus, the following information is available:

  • Address: 343 Broadway, Saugus, MA 01906, USA
  • Phone: (781) 417-1015
  • Mobile Phone: +1 781-417-1015

Customers can use this contact information to inquire about product availability, service scheduling (like grooming or Vetco clinics), store hours, or general pet care advice. The staff is typically available during business hours to assist local pet parents with their needs.

Conclusion: Why Petco Saugus is Suitable for Massachusetts Locals

For pet owners living in Massachusetts, especially those in the Saugus area and surrounding communities, Petco at 343 Broadway stands as a highly suitable and practical resource for their beloved companions. Its prime location on a major thoroughfare, combined with abundant parking, makes it an incredibly convenient stop for all pet-related needs, saving locals valuable time and effort. A key highlight for many, particularly cat owners, is the Saugus store's exceptional and extensive selection of feline-specific products—a true "cat owner's paradise" that addresses a common gap found in other pet stores. Beyond specialized offerings, the store provides a comprehensive range of food, supplies, and services for all types of pets, from self-serve dog washes to professional grooming and accessible vaccination clinics, embodying a one-stop-shop approach to pet care. While acknowledging that individual customer experiences with staff interactions can vary, the store's overall commitment to maintaining a clean environment and its corporate dedication to animal welfare through adoption partnerships reinforce its positive standing. For Massachusetts residents seeking a well-stocked, easily accessible, and diverse pet supply and service provider, Petco in Saugus offers a reliable and broad selection, making it a valuable local asset in their journey of responsible and loving pet ownership.

Petco Photos

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Petco Location

Petco

343 Broadway, Saugus, MA 01906, USA

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