Petco Napa: Your Neighborhood Pet Store in California

Petco Introduce

Welcome to Petco in Napa, California, a local branch of a nationally recognized pet supply retailer, conveniently located to serve the pet parents of Napa Valley and the surrounding communities. Petco aims to be a one-stop shop for a broad spectrum of pet needs, offering everything from essential pet food and treats to a wide variety of toys, accessories, and basic care items for dogs, cats, small animals, birds, and aquatic life. Our mission is to provide accessible products and services that support the health and happiness of your beloved animal companions. We understand that pets are cherished members of your family, and we strive to stock a diverse inventory that caters to their varied requirements.

At Petco Napa, we endeavor to provide a convenient shopping experience where you can find many of the items you need to care for your pets. As part of a larger chain, we benefit from a vast network of products and often carry popular brands that pet owners trust. We aim to have a friendly and helpful presence on the floor and at the checkout, assisting customers with their purchases and addressing any questions they may have about our products. While we strive for consistent service, our goal is always to be a helpful resource for the local California pet community, making it easier for you to access the pet supplies and basic services that contribute to your pet's well-being.

Petco in Napa is conveniently located at 3284 Jefferson St, Napa, CA 94558, USA. This accessible location on Jefferson Street makes us a straightforward destination for residents throughout Napa and the surrounding areas, including Yountville, St. Helena, and American Canyon. Jefferson Street is a well-known thoroughfare, ensuring that finding our store is easy whether you're coming from nearby neighborhoods or making a special trip. Ample parking is typically available in the shopping center, providing convenience for loading up your car with pet food bags, crates, or other larger items. Our presence in a popular retail area means you can often combine your pet supply run with other errands, making Petco Napa a practical stop for busy California pet owners.

Services Offered:

Wide selection of dry, wet, and specialized pet foods for dogs and cats from various popular brands.
Extensive range of pet treats, chews, and dental care products.
Comprehensive inventory of pet supplies, including collars, leashes, harnesses, beds, crates, and carriers.
Assortment of toys for various types of pets, promoting play and enrichment.
Basic grooming tools and pet hygiene products like shampoos, conditioners, and brushes.
Small animal habitats and supplies for pets such as hamsters, guinea pigs, and rabbits.
Bird cages, bird food, and avian accessories.
Aquarium supplies, fish food, and some common fish species for freshwater and saltwater setups.
Opportunities to adopt cats and sometimes other small animals through in-store partnerships with local shelters and rescue organizations.

Features / Highlights:

Part of a nationally recognized pet retail chain, offering a wide variety of familiar and trusted pet brands.
Convenient location in Napa for easy access by local residents.
Occasional positive customer interactions, such as friendly staff offering treats to pets and pleasant experiences with refunds for pricing discrepancies.
Provides a centralized location for purchasing a broad spectrum of pet essentials, from food to toys and basic care items.
Offers loyalty programs and potential discounts for frequent shoppers, such as the Vital Care Premier subscription.
In-store presence of adoptable cats, providing opportunities for local pet adoption and supporting animal welfare.

Contact Information:

Address: 3284 Jefferson St, Napa, CA 94558, USA

Phone: (707) 224-7662

For California locals in Napa and the surrounding areas, Petco on Jefferson Street serves as a convenient and comprehensive resource for many of their pet supply needs. Its accessible location makes it a practical stop for busy schedules. As a larger chain, Petco often carries a broad selection of popular products, making it easier to find familiar brands for your dog, cat, or other small animals. While individual experiences with staff can vary, the store provides a consistent option for essential pet food, treats, and accessories, along with the valuable service of connecting adoptable animals with loving homes through its in-store partnerships. For those seeking a wide range of everyday pet necessities in one accessible location, Petco Napa offers a readily available option to support the well-being of your beloved animal companions in the heart of Napa Valley.

Petco Photos

Petco Location

Petco

California Napa County Napa Jefferson Street

3284 Jefferson St, Napa, CA 94558, USA

Petco Reviews

Just moved out to Napa recently and my dog loves the scenery. We both love this Petco! Only gone a few times, but there seems to always be someone around and the lady at the counter helping is great (Little really loves the cookie treats she gives) Some toys rang up regular price and i didn't notice at first, but it was the most pleasant refund filled with apologies that weren't necessary but appreciated.
Feb 27, 2025 · Chauncy pierson
Just moved back to town and one of the best things I did was sign up for Vital Care Premier 3 years ago for multiple pets. After 4 months of going to this Petco, I have decided to cancel my vital care subscriptions.Employees are always doing something else at the register. In one occasion, one lady had the register full of items she was putting price tags for and proceeded to do that task during the transaction. I found myself having to wait for her to be done so I could leave. No one else was behind me in line, she couldn’t helped me and moved on with her task, but the time management and productivity skill was not in the room with us.In other occasions, the cashiers are having a conversation with each other and fully ignoring the line of customers.In addition, every time I want to redeem my rewards or perks, it’s always such a hassle to them and almost like I’m asking for too much. I know their system is slow but that is not my fault. Every single time I’ve been in they immediately go to charge me the full amount and I have to ask them if they could please apply my 20% off litter, cat food or dog food, and what I get is a loud sigh. I pay my subscription for a reason.Last but not least because I could go on about the dissatisfaction and disappointments I’ve experienced with this store, is how crammed the kitty’s are in the cages as well as the lack of security and care they receive. During one of my visits I found a terrified kitty under the cat tree shelves (I have a video of this). Another customer came to me holding another kitty and said there were many cats roaming around the store who knows for how long. Gratitude is free, but not even get a thank you for helping catch them, just a pissed off employee that had to fix it.Staff needs to be retrained and management has to set a better example.
Mar 12, 2025 · L P
We have been taking our dogs to Petco for years for grooming. Unfortunately, we will be finding a new place for them as one groomer at this location was very rude to us. We were *a few minutes* late due to some unforeseen construction and she wouldn't take our dog. Not only that, she chewed my wife out about it and chastised her for not calling ahead or being on time. She claimed that "everyone else went around the construction and made it on time." My wife had 2 dogs in the car and was supposed to find the phone number and call while driving because she didn't know about the construction? Ridiculous. I can somewhat understand not taking the dog but the rudeness is uncalled for and completely unprofessional. In a service industry you leave your personal problems at home.EDIT: her name is Cindy. Avoid if possible.
Feb 27, 2025 · Eric
I’d give less if I could - seeing those guinea pigs alone in tiny enclosures broke my heart. They are social beings that need space to graze and run about. The amount of mess they make, you’d probably need to clean that out every hour…. Hamsters looked a bit sorry and due a clean too. 🧼I think it’s the retailers’ prerogative to set a welfare standard and display them as they should be lovingly kept by their buyers.
Apr 08, 2025 · Kimberley Fletcher
The staff does there best to be friendly (this score has nothing to do with them at all) but I really wouldn't recommend going here if you have an other option.First of all, It's very high priced. Most items you can get for half the price at Walmart, Target and especially Amazon. But there are some things you just can't get anywhere else locally and I assume that's why they stay open.Second, the staff definitely seem VERY busy all the time. And again, they're not rude, but maybe stressed.. since I'm only there to get live mice I know I'm in for an anxiety filled trip Every. Single. Time. It takes forever to find help, live mice isn't something you can just grab and be on your way. Once you do find help (usually by awkwardly having to peek into the staffs room or wait your turn in a check out line to ask a cashier to announce it) then they have to wrap up whatever project they were working on (hopefully they werent already helping someone else cause then its twice as long of a wait) and then they need to get the proper items to help. At this point I've already been here for at least 10 minutes, searching and waiting.The staff come over, and even the nicest friendliest ones always seem slightly annoyed that they had to stop to help, which makes me feel bad. The staff member has to enter your number in the "phone" (which is always slow), get a ladder, a box, write on it, and catch the mice.If you're lucky, you've been here for 15 minutes now but usually it's closer to 25 or more. Time to head to the check out station..Now there has been a few times over my 7 years of getting mice here that I've gotten lucky and theres only 1 or 2 other people in line but that's very unusual. It's usually 1 lane open with a ton of shoppers in line and no extra help in site.The check out process is slower than most other stores too, I'm not sure why but no matter what, expect to be there for a very, very long time.My point being, I love my pet but this store always reminds me while I'll never get a second. I'm grateful Petco is here cause I have no other option but man, if you're just in need of a new collar or some dog food.. I highly recommend ANYWHERE ELSE.
Jan 25, 2025 · Caitlin Dulle