Petco Introduce
For pet parents across Chicago and the broader Illinois region, finding a reliable and comprehensive resource for all their animal companions' needs is essential. In the bustling city of Chicago, Petco on Diversey Avenue stands as a key destination for a wide array of pet products and services. This article aims to provide a clear, engaging, and informative overview of what this particular Petco location offers, highlighting its strengths and helping local users understand why it might be a suitable choice for their pets.
Petco is a well-known name in the pet industry, committed to providing a holistic approach to pet care. This specific location strives to embody that commitment, offering everything from essential pet supplies to specialized services like training and grooming. The goal is to support pet parents in ensuring the health, happiness, and well-being of their furry, scaly, and feathered family members. For Illinois residents, having a local store that offers such diverse services under one roof can greatly simplify the journey of pet ownership.
This Petco store is conveniently situated at 4039 W Diversey Ave, Chicago, IL 60639, USA. Located on Diversey Avenue, a significant east-west thoroughfare in Chicago, the store offers excellent accessibility for residents across various neighborhoods in the city and surrounding Illinois suburbs. Its position ensures straightforward driving access, and ample parking is typically available, which is a significant convenience for customers purchasing bulky pet supplies or bringing their pets for services.
The strategic placement on Diversey Avenue means it's easily reachable from major roads and expressways, making it a practical choice for daily visits or more extensive shopping trips. For those who rely on public transportation, the area is generally served by Chicago's bus network, providing alternative ways to access the store. This accessibility is crucial for Petco to serve as a genuine local hub for pet owners in Illinois, integrating seamlessly into their routines and making pet care more manageable.
- Pet Food and Nutrition: A broad selection of high-quality pet foods, including various brands, specialized diets (e.g., grain-free, limited ingredient), and options for different life stages and dietary needs for dogs, cats, small animals, birds, and reptiles.
- Pet Supplies and Accessories: An extensive inventory of essential pet items such as leashes, collars, harnesses, crates, beds, toys, training aids, and grooming tools. This covers a wide range of needs for various types of pets.
- Dog Training Programs: Comprehensive training sessions designed to help puppies and adult dogs develop good manners and learn essential commands. As highlighted by customer reviews, the quality of trainers, such as Michelle, can be a significant draw, offering personalized guidance for both pets and their owners.
- Pet Grooming Services: Professional grooming for dogs and cats, offering services from basic baths and nail trims to full-service haircuts and de-shedding treatments. These services aim to keep pets looking and feeling their best, with a focus on a positive experience for the animal.
- Aquatic and Reptile Section: Dedicated areas for fish and reptiles, featuring a range of tanks, habitats, and specialized supplies. While the quality and care of live animals in this department have been a point of concern in some feedback, the availability of supplies remains a key offering.
- Small Animal and Bird Supplies: Food, habitats, bedding, and accessories for various small animals like hamsters, guinea pigs, rabbits, and a selection of bird supplies.
- Live Animals (Varies): The store typically offers a selection of live fish, small animals, and reptiles for sale. It is important for customers to assess the conditions of these animals upon visit to ensure they align with their personal ethical standards.
- Exceptional Dog Training: A significant highlight of this Petco location is its highly praised dog training program, particularly featuring trainers like Michelle. Customers consistently commend her for her expertise, patience, and ability to effectively train both dogs and their human companions. Her personalized recommendations for treats and toys further enhance the training experience.
- Dedicated and Helpful Staff (Training Department): The positive reviews emphasize the dedication and enjoyment that trainers like Michelle bring to their work. This passion contributes significantly to the positive experience of pet parents seeking behavioral guidance for their furry friends.
- Convenient Grooming Services: The store offers in-house grooming, which, as noted by a customer, provides satisfactory results for pet owners looking for a convenient way to keep their pets well-maintained.
- Broad Product Availability: As a Petco, the store generally carries a vast selection of mainstream and specialized pet products, making it a reliable source for most common and some niche pet supply needs.
- Accessibility and Parking: The location on Diversey Avenue with typically available parking makes it an easy stop for busy pet owners.
Address: 4039 W Diversey Ave, Chicago, IL 60639, USA
Phone: (773) 687-0488
Mobile Phone: +1 773-687-0488
For pet parents residing in Chicago and the surrounding Illinois areas, the Petco at 4039 W Diversey Ave offers a range of services and products that make it a suitable local resource for their pet care needs. A standout feature that particularly benefits the community is the quality of its dog training programs, exemplified by trainers like Michelle. Her dedication, patience, and ability to provide tailored advice for new and experienced dog parents alike contribute significantly to fostering well-behaved and happy pets within local households. This specialized guidance, often including recommendations for specific treats and toys, is invaluable for those navigating the complexities of dog parenthood.
Beyond training, the convenience of having professional grooming services on-site is another appealing aspect for busy Illinois residents. The ability to get a quality grooming session, such as a "great summer cut" mentioned by a customer, without needing to visit multiple locations streamlines pet care routines. While it is important for customers to be aware of and potentially report any concerns regarding the care of live animals, the store generally provides a wide array of pet supplies, ensuring that common needs for various types of pets can be met in one convenient location. For those prioritizing effective dog training and accessible grooming alongside their regular pet supply shopping, this Petco location serves as a valuable and practical option within the local Illinois community.
Petco Photos










Petco Location
Petco
4039 W Diversey Ave, Chicago, IL 60639, USA
Petco Reviews
The reason I’m giving a 5 star review is because of the trainer Michelle. She is amazing! I got a cavapoo about 7 months ago. I purchased a training session and my puppy lovesss to see Michelle. Michelle’s has been doing a great job training my husband and I as well 😂. It’s a lot of work being a dog parent but Michelle has gone above and a beyond for us. I love to work with people that enjoy what they do. Whenever I stop Petco I try to stop by that specific location. I feel like she takes her time to explain things to us and has recommended a lot of things (treats, toys, etc) that have helped my husband and I with our new puppy. Highly recommend this location and I highly recommend Michelle to train your furry friends. Also, here’s a picture of my pup after a grooming session at that Petco as well . I don’t remember the groomer but I believe she did a good job and gave him a great summer cut!
Jun 20, 2025 · adriana vitalThe manager of the reptile department should be fired and I have reported this store to Petco's corporate for animal abuse and neglect. The cashier and Manager on Duty were unable/unwilling to give me the name of the person who manages the reptile department.Multiple animals were severely malnourished, dehydrated, injured, and left in filthy enclosures filled with feces. One crested gecko was clearly severely ill, struggling to breathe, malnourished and in need of emergency veterinary care. Ball pythons were hiding, dull and all in shed, living in feces. Bearded dragons were dehydrated, the babies had no water in a long-dried-out dish, showed signs of calcium deficiency, injured tails, and were missing toes. I'm not well versed in turtles but the red ear sliders were pale, their tank was grody and their light sources seemed too small and too far away, not enough uvb. Live feeder insects were sitting on store shelves for too long: they were dead, discolored and rotting in their containers, there was a mild odor as you got close. These conditions were disgusting and inhumane, and this store should be ashamed of itself.
Jul 01, 2025 · ChizukekihimeVery kind staff at the Vetco section of this store. Took my new kitten here for her first round of shots and they were very attentive and gave me great information and tips on acclimating her to my other resident cat. Everyone I spoke with here clearly loves animals and I will be taking her back for her follow up appointments at this location.
Jun 25, 2025 · Lexy MeyerWanted to get my newly adopted dog checked out, ended up waiting over 2 hours to be seen for a 15min visit.Website and email stated they would call you when they are ready for you. To stay in your car. I called over 4x and no answer. Finally got ahold of Petco and let them know of my situation and finally was able to get thru the back door to vetco. By then, I was told I was late and asked to wait for the next available which was another 30min. We weren’t seen until 2 hours later. Front desk needs more help. Not everyone’s dog can walk through the front door of Petco. Answer your phones and know ahead of time like you claim you do on your website and emails.
Apr 27, 2025 · Melissa IrizarryThe kind folks at this Petco always have smiles on their faces and know exactly where everything is. I came in with my frantic Australian shepherd to get shots and the vet staff handled her wonderfully and recommended some good treats for reactive dogs. I love coming here and will be returning for all my future vet visits.
Jun 14, 2025 · Colton Couty
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