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Brothers PetsPet Stores Near Me​IllinoisCook CountyChicagoNear West SidePet Stores ​ in West Roosevelt RoadPetco
Petco ico

Petco

613 W Roosevelt Rd, Chicago, IL 60607, USA

4.0
I'm giving three stars instead of one because the associates were so nice. I use a cane to get around. I bought a 28lb of dog food and had to carry because they didn't have any shopping carts. The cashier was wonderful and associate Michael carried it out to my car. Ya gotta have shopping carts for your customers - Michael Shenberger
Petco Overview Intro Photos Location Reviews

Petco Introduce

For pet parents residing in the vibrant heart of Chicago, Illinois, Petco at 613 W Roosevelt Rd serves as an essential and accessible resource for all their animal companion needs. Nestled in a bustling urban environment, this Petco location is much more than a typical pet store; it's a comprehensive hub offering a diverse selection of high-quality pet products, alongside a variety of crucial services designed to support the health, happiness, and well-being of dogs, cats, fish, small animals, and reptiles. Petco on Roosevelt Road is committed to making pet ownership in the city more convenient and enjoyable, providing a welcoming space where Chicagoans can find expert advice and top-tier care for their beloved furry, scaly, or feathered family members.

The mission of Petco in Chicago's West Loop area is to empower urban pet parents with the tools and knowledge needed to provide their animals with a thriving life. They understand the unique challenges and joys of having pets in a metropolitan setting, and their dedicated team strives to offer tailored solutions, whether it's finding the perfect nutritious food, ensuring a comfortable grooming experience, or accessing preventative veterinary care. While a large national brand, this specific location emphasizes a community-focused approach, aiming to be the trusted neighborhood destination where Chicagoans feel confident and supported in every aspect of their pet care journey. Their commitment to customer service and comprehensive care solidifies their role as a vital part of the bustling Chicago pet community.

Petco in Chicago is strategically located at 613 W Roosevelt Rd, Chicago, IL 60607, USA. This address places it in the lively West Loop neighborhood, a dynamic area known for its blend of residential, commercial, and educational institutions. Roosevelt Road itself is a major east-west arterial street, offering excellent visibility and straightforward accessibility for residents not only within the immediate West Loop and South Loop but also from other parts of downtown Chicago and nearby neighborhoods. Its position makes it a convenient stop for pet owners living or working in the urban core.

The accessibility of this Petco location is a significant advantage for Illinois residents navigating the city. Being on a major road within a commercial zone typically means the store is well-served by public transportation options, including CTA buses, and is generally reachable by car. While urban environments can sometimes pose parking challenges, the presence of a retail store usually implies some form of parking availability, though it's always advisable for customers to be aware of local parking regulations. For Chicagoans seeking a reliable and comprehensive pet store that is integrated into their urban lifestyle, Petco on Roosevelt Road offers a highly practical and central destination for all their pet supply and service needs.

Petco in Chicago (Roosevelt Road) offers a wide array of services and products, designed to cater to nearly every aspect of pet ownership, reflecting a commitment to comprehensive pet health and convenience for Illinois pet parents.

  • Extensive Pet Supplies and Food: The store boasts a vast inventory of pet food brands for various dietary needs, including specialized options for dogs, cats, fish, birds, small animals, and reptiles. They also carry a comprehensive selection of essential pet supplies, such as toys, bedding, crates, grooming tools, collars, leashes, and health supplements, aiming to be a one-stop shop for all pet product requirements.
  • Professional Dog and Cat Grooming: Petco provides full-service grooming, including baths, haircuts, deshedding treatments, nail trims, and specialized packages. Services typically include deep-cleansing shampoo, ear cleaning, blow-dry, and scented spritz. They cater to various breeds and temperaments, with staff trained to be gentle and accommodating, even for older or skittish dogs like a German Shepherd, as highlighted in customer reviews. Proof of rabies vaccination is generally required.
  • Self-Serve Dog Wash: For pet owners who prefer to wash their dogs themselves but want to avoid the mess at home, the store often offers a convenient self-serve dog wash station equipped with tubs, shampoos, conditioners, towels, and dryers. This allows for a quick, low-cost way to keep pets clean.
  • Pet Training Classes: Petco offers various training programs for dogs of all ages and skill levels, from puppy socialization to advanced obedience. These classes help strengthen the bond between pets and their owners and address behavioral challenges, promoting a well-behaved companion.
  • Veterinary Services (Vetco Clinics): This Petco location often hosts Vetco Vaccination Clinics, which provide convenient and affordable preventative veterinary care. Services typically include vaccinations (e.g., rabies, distemper), microchipping, heartworm testing, and flea & tick prevention. Some Petco locations may also feature a full-service Vetco Total Care Animal Hospital for more comprehensive veterinary needs, including sick care, diagnostics, dentistry, and surgeries (it is always recommended to confirm specific veterinary services directly with this location).
  • Pet Adoption Events: Petco frequently partners with local animal shelters and rescue organizations to host in-store adoption events, helping find loving homes for pets in need within the Chicago community. This commitment supports local animal welfare initiatives.
  • Live Animals: The store typically sells a variety of live animals, including fish, birds, small animals (like hamsters and guinea pigs), and reptiles, along with all the necessary habitats, food, and accessories for their care.

Petco on Roosevelt Road in Chicago distinguishes itself through several key features and highlights that enhance the customer experience and underscore its value to local pet owners in Illinois.

  • Exceptional Staff and Customer Service: A recurring highlight in customer reviews is the quality of the staff. Associates are frequently described as "so nice," "wonderful," and "extremely respectful." This positive interpersonal interaction, particularly when addressing customer needs like carrying heavy pet food to a car, makes a significant difference in the overall shopping experience.
  • Compassionate Grooming Services: The grooming department receives positive recognition for its gentle approach, especially with anxious or older pets. The ability to handle a "very skittish old German Shepherd" with ease and sweetness, resulting in a great cut, nail trim, and wash, speaks volumes about the groomers' care and skill.
  • Comprehensive Urban Pet Hub: For Chicagoans, the convenience of a "one-stop shop" that provides a vast selection of pet supplies alongside essential services like grooming, training, and preventative veterinary care (via Vetco clinics) is a major highlight. This streamlines pet care management for busy city dwellers.
  • Addressing Customer Needs: While a specific review highlighted a temporary lack of shopping carts, the fact that associates immediately stepped in to assist with carrying heavy items demonstrates a proactive and helpful approach to customer service. This willingness to go above and beyond contributes positively to customer satisfaction.
  • Commitment to Animal Welfare: Petco's broader initiatives, such as hosting pet adoption events and offering preventative health services, underscore their commitment to the well-being of the broader pet community in Illinois.
  • Accessibility in an Urban Setting: Despite being in a dense urban area, the store's location on a main road contributes to its accessibility for many Chicago residents, whether by car or public transport, making quality pet care readily available.

For Illinois residents looking to connect with Petco on Roosevelt Road in Chicago, the following contact information is provided:

Address: 613 W Roosevelt Rd, Chicago, IL 60607, USA

Phone: (312) 243-2620

Petco on Roosevelt Road is an exceptionally suitable and valuable resource for locals in Chicago, Illinois, particularly those residing in the West Loop, South Loop, and surrounding urban neighborhoods. Its prime location on a major thoroughfare offers convenient access for city dwellers, making it easy to pop in for pet food, supplies, or to drop off a pet for grooming or a vaccination. This accessibility is paramount in a busy urban environment, helping to simplify pet care for owners with demanding schedules.

What truly makes this Petco location ideal for locals is the combination of its comprehensive offerings and the generally positive interactions with its dedicated staff. Customers consistently praise the friendliness and helpfulness of the associates, whether they are assisting with heavy purchases or providing compassionate grooming for nervous pets. While service experiences can sometimes vary, the core commitment to customer service and animal well-being is evident. The ability to find a wide array of products alongside essential services like professional grooming, self-serve washes, and convenient Vetco clinics means that Chicagoans can address most of their pet's needs efficiently and effectively in one trusted location. For those seeking a reliable, well-stocked, and supportive partner in their pet care journey within the city, Petco on Roosevelt Road stands out as a highly beneficial local establishment, dedicated to ensuring the health and happiness of their beloved animal companions.

Petco Photos

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Petco Location

Petco

613 W Roosevelt Rd, Chicago, IL 60607, USA

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