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Animal Center West Omaha ico

Animal Center West Omaha

Veterinarian ★4.0

15811 W Dodge Frontage Rd # 153, Omaha, NE 68118, USA

4.0
I had been a loyal client of this clinic for 25 years with multiple pets under the care of Dr. Fink, and I always felt our animals were in good hands. Unfortunately, since the change in management, the quality of care and service has declined dramatically.The clinic now feels disorganized and understaffed. The phone system is automated, making it nearly impossible to speak to a real person. Messages are not returned—especially regarding prescriptions, which is incredibly frustrating and even dangerous for pets needing timely medications.After days of waiting for a response, I physically went to the clinic to follow up, only to be told that they couldn’t fill my dog’s prescriptions because a doctor needed to sign off—and there wasn’t one available in the office more than a couple of days a week. That’s unacceptable for a medical facility.I’m extremely disappointed that a place I once trusted with my pets’ lives has lost its credibility and reliability. I can no longer recommend this clinic. If you’re looking for a veterinarian who is responsive, compassionate, and truly prioritizes your pet’s well-being, I encourage you to look elsewhere. - Teresa Gasnick
Animal Center West Omaha Overview Intro Services Detail Photos Location Reviews

Animal Center West Omaha Introduce

For decades, Omaha-area pet owners have sought high-quality, comprehensive healthcare for their beloved **Dogs And Cats**. **Animal Center West Omaha** has served the community as a general **Veterinarian** practice, dedicated to providing a wide range of services to support your companion's **Pet Health** from their first checkup through their golden years. Located conveniently near West Dodge Road, the clinic aims to be a one-stop resource for routine wellness, preventative care, surgical services, and diagnostics.

The practice emphasizes **Comprehensive Care** and **Preventative Services** as the foundation of a long, healthy life for pets. This includes everything from routine **Vaccinations And Testing** to specialized **Caring For Your Senior Pet**. They believe in a proactive approach, using routine **Annual Exam** appointments to detect potential medical issues early, before they become advanced or complicated. The goal is to partner with pet owners in Omaha to develop personalized healthcare strategies tailored to each individual animal’s age, breed, lifestyle, and environment.

While the center highlights its range of **Veterinary Dental**, surgical, and diagnostic services, recent feedback from long-term clients indicates a transition period following a change in management. Dedicated patrons have noted a decline in the reliability of client services, specifically with communication and the prescription refill process. These issues, including difficulties reaching staff and delays in receiving medications, have been described as frustrating for owners whose pets require timely prescriptions. However, the facility's commitment to core medical procedures and on-site services remains a focus, with a wide array of treatments being advertised for the Omaha community.


Location and Accessibility in Omaha, NE

Animal Center West Omaha is situated in a highly accessible area, making it convenient for residents across Omaha and surrounding communities to bring their pets in for necessary care. The clinic is located at **15811 W Dodge Frontage Rd # 153, Omaha, NE 68118, USA**.

The location’s position off a major road provides easy access. The facility has taken measures to ensure comfort and ease of access for all visitors, particularly those needing mobility accommodations:

  • **Wheelchair Accessible Entrance:** The main entrance is designed to be easily navigated.
  • **Wheelchair Accessible Parking Lot:** Designated parking ensures convenient access from the car to the clinic door.
  • **Wheelchair Accessible Restroom:** Amenities are available and accessible.

Given the clinic’s operational model, the policy for visiting is that **Appointments Recommended** for standard procedures and wellness exams. The clinic also offers a **Drop Off** option, which can be convenient for busy owners who need to leave their pet for a procedure or extended diagnostic work-up. The facility’s standard operating hours are Monday through Friday, from 8:00 AM to 5:00 PM, with the clinic closed on Saturdays and Sundays. For after-hours emergencies, the clinic advises clients to contact a dedicated **Emergency Center** in the Omaha area, as they primarily focus on **Urgent Care** during hospital hours, schedule permitting.


Comprehensive Pet Services Offered

Animal Center West Omaha offers a comprehensive array of medical, surgical, and preventative services for all life stages of **Dogs And Cats**. The range of services is designed to manage the entirety of a pet’s wellness needs in one location. Their service offerings include:

  • **Preventative and Wellness Care:**
    • **Annual Exam** and full **Physical Exam** assessments.
    • **Puppy And Kitten Care**, including initial visits, vaccinations, and spay/neuter discussions.
    • **Caring For Your Senior Pet** and specialized **Senior Pet** protocols with more frequent exams.
    • **Vaccinations And Testing**, including core **Distemper Vaccines** and non-core vaccines, as well as **Feline Leukemia Test**.
    • **Parasite Prevention And Control**, which involves annual **Heartworm Test Or** equivalent tests, and **Fecal Test**.
  • **Diagnostics and Medical Treatments:**
    • **Diagnostic Testing** utilizing a state-of-the-art on-site laboratory for fast and accurate results like **Blood Test** analysis.
    • **Radiographs And Ultrasound** for non-invasive imaging of internal organs and orthopedic issues.
    • A **Fully Stocked Pharmacy** for convenient on-site prescription fulfillment and refills.
    • Access to an **Online Pharmacy** for convenient delivery of medications and **Prescription Refill** requests.
  • **Surgical and Dental Services:**
    • Routine surgeries such as **Spays And Neuters**.
    • **Soft Tissue** surgical procedures.
    • A pre-surgical **Surgical Consultation** is offered as part of the process for all **Surgical Treatments**.
    • **Veterinary Dental** services, including professional **Teeth Cleanings** and **Dental Cleanings** under anesthesia.
    • Comprehensive **Oral Exams**, **Pet Dentistry**, and advanced procedures like **Tooth Extractions** and **Oral Surgery**.
    • Use of a safe and effective **Anesthetic Protocol** with the latest **Anesthetic And Monitoring** technology.
  • **Additional Convenience and End-of-Life Care:**
    • **Microchipping Your Pet** for permanent identification.
    • Grooming-related services like **Nails Trimming** and basic **Hair Cut** and **Pet Trimming** (though primary focus is on medical care).
    • Support for difficult times with **End Of Life Care**.

Key Features and Highlights

Animal Center West Omaha is positioned to provide extensive pet care, distinguished by several key features designed for pet owners in Nebraska:

  • **Broad Medical and Surgical Capabilities:** The clinic offers a spectrum of care from simple **Vaccinations And Testing** to complex **Soft Tissue** surgeries. This ability to handle both routine and advanced **Surgical Treatments** allows pet owners to maintain continuous care with one provider.
  • **Focus on Pet Dentistry:** The practice emphasizes **Pet Dentistry**, offering services beyond basic cleanings. They conduct thorough **Oral Exams** and utilize anesthesia for professional **Teeth Cleanings**, recognizing that advanced dental health is crucial for a pet's overall well-being. They provide at-home care advice, including educational videos on **Brushing Your Pet's** teeth.
  • **On-Site Diagnostics and Pharmacy:** The availability of on-site **Diagnostic Testing**, including **Radiographs And Ultrasound**, ensures prompt and efficient medical assessment. Coupled with a **Fully Stocked Pharmacy**, this minimizes waiting times for diagnoses and medication fulfillment, aiming to expedite treatment plans.
  • **Dedicated Senior Pet Care Protocols:** Understanding the changing needs of aging animals, the center has established protocols for **Senior Pet** care. This specialized approach, including recommendations for more frequent wellness checks, ensures pets are supported through their later years, helping to detect age-related issues early.
  • **Convenient Online Options:** The clinic offers modern convenience features, including an **Online Pharmacy** for medication refills, providing flexibility for owners with busy schedules to manage their pet’s prescriptions and food orders from home.

What to Consider When Choosing Animal Center West Omaha

For individuals seeking a **Veterinarian** in Omaha, Animal Center West Omaha presents itself as a source of **Comprehensive Care** with a broad range of services for **Dogs And Cats**. However, the recent internal changes, as reflected in multiple customer experiences, require careful consideration. The clinical staff’s experience and the breadth of medical and surgical services, from **Puppy And Kitten Care** to complex **Veterinary Dental** procedures, are strengths of the practice.

It is important to note the reported challenges with client communication and follow-up, specifically regarding **Prescription Refill** requests and physician availability for essential sign-offs. New and existing clients should be proactive in their communications and confirm operational procedures, especially if their pet relies on timely, continuous medication. The practice's established protocols for medical and surgical safety, including rigorous **Anesthetic And Monitoring**, are a testament to their commitment to patient well-being, but the current client service experience appears to be an area of inconsistency. Ultimately, if the services align with your pet's needs and you are prepared to manage the communication process carefully, the center offers a diverse portfolio of necessary veterinary treatments.


Contact Information

For appointments, prescription refills, or inquiries regarding the comprehensive care provided at the facility, please use the following contact details. Note that **Appointments recommended** and all inquiries should be directed during hospital hours.

  • Address: 15811 W Dodge Frontage Rd # 153, Omaha, NE 68118, USA
  • Phone: (402) 758-0123
  • Mobile Phone (Primary): +1 402-758-0123

Animal Center West Omaha Services

  • Veterinarian

  • Anesthetic And Monitoring
  • Anesthetic Protocol
  • Annual Exam
  • Blood Test
  • Brushing Your Pet's
  • Caring For Your Senior Pet
  • Compassionate Veterinary Care
  • Comprehensive Care
  • Dental Cleanings
  • Dental Services
  • Diagnostic Testing
  • Distemper Vaccines
  • Dogs And Cats
  • Drop Off
  • Emergency Center
  • End Of Life Care
  • Fecal Test
  • Feline Leukemia Test
  • Fully Stocked Pharmacy
  • Hair Cut
  • Heartworm Test Or
  • Microchipping Your Pet
  • Nails Trimming
  • Online Pharmacy
  • Oral Exams
  • Oral Surgery
  • Parasite Prevention And Control
  • Pet Dentistry
  • Pet Health
  • Pet Insurance
  • Pet Photo
  • Pet Trimming
  • Physical Exam
  • Prescription Refill
  • Preventative Services
  • Puppy And Kitten Care
  • Radiographs And Ultrasound
  • Senior Pet
  • Soft Tissue
  • Spays And Neuters
  • Surgical Consultation
  • Surgical Treatments
  • Teeth Brushing
  • Teeth Cleanings
  • Tooth Extractions
  • Urgent Care
  • Vaccinations And Testing
  • Vaccines For Felines
  • Veterinary Dental

Animal Center West Omaha Details

  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Amenities

  • Restroom
  • Planning

  • Appointments recommended

Animal Center West Omaha Photos

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Animal Center West Omaha Location

Animal Center West Omaha

15811 W Dodge Frontage Rd # 153, Omaha, NE 68118, USA

Animal Center West Omaha Reviews

An average rating of ★4.6 from 154 user reviews.

calldeskdoorcheckupprescriptionsfurrywell-beingquality of caredecisionssystem

★ 5★ 4★ 3★ 2★ 1

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