Banfield Pet Hospital in Brooklyn, NY: Understanding Your Veterinary Options

Banfield Pet Hospital Introduce

Introduction / Overview

For many pet owners in Brooklyn, New York, Banfield Pet Hospital, located at 238 Atlantic Ave, represents a readily accessible option for veterinary care. As part of a large national network, Banfield aims to provide a standardized approach to pet health, often emphasizing preventive care through their Optimum Wellness Plans (OWPs). These plans are designed to offer predictable monthly costs for routine services such as examinations, vaccinations, and certain diagnostic tests, aiming to make comprehensive preventive care more affordable and manageable for pet parents. The Brooklyn location, like other Banfield hospitals, strives to provide a range of general veterinary services for dogs, cats, and sometimes small exotic pets, focusing on maintaining health and addressing common medical issues. While the convenience and structure of such a large network can appeal to many, it's important for local pet owners to understand the full scope of services and the implications of their wellness plans to ensure it aligns with their expectations and their pet's specific needs.

Location and Accessibility

Banfield Pet Hospital in Brooklyn is conveniently situated at 238 Atlantic Ave, Brooklyn, NY 11201, USA. This location places it within a vibrant and easily accessible area of downtown Brooklyn, often found inside PetSmart stores for added convenience. Atlantic Avenue is a major thoroughfare, ensuring that the hospital is readily reachable for residents from various Brooklyn neighborhoods, including Brooklyn Heights, Cobble Hill, Boerum Hill, and beyond. Its proximity to public transportation options further enhances its accessibility for New Yorkers who may not rely on personal vehicles. The placement within a larger retail environment also means convenient access to pet supplies and other related services in one trip. This strategic and accessible location aims to streamline the process of obtaining veterinary care, making it a practical choice for many urban pet owners.

Services Offered

Banfield Pet Hospital offers a comprehensive range of veterinary services, with a strong emphasis on preventive care. While the specific availability may vary slightly by location, the Banfield Pet Hospital in Brooklyn typically provides the following services:

Preventive and Wellness Care: This is a cornerstone of Banfield's offerings, often packaged within their Optimum Wellness Plans. Services include routine physical examinations, age-appropriate vaccinations (e.g., rabies, distemper/parvo for dogs, feline leukemia for cats), and parasite control (screening and treatment plans for internal and external parasites).
Diagnostic Services: The hospital is equipped with in-house laboratory capabilities for quick blood work (including complete blood count, internal organ function evaluation, electrolyte panels, thyroid, SDMA, Cardio Pro BNP), urinalysis, and fecal exams. Digital radiography (X-rays) is also available for detailed imaging to diagnose various conditions affecting bones, joints, and internal organs.
General Surgery: Common surgical procedures offered include routine spays and neuters. Some locations may also perform soft tissue surgeries, with a focus on anesthesia safety and monitoring during and after procedures.
General Dentistry: Professional dental cleanings (scaling and polishing) are provided to support oral health. Many locations also perform dental extractions and other oral surgical procedures.
Behavior Evaluation: Assistance in decoding pet behavior that may be related to medical concerns and advice on resources to manage behavioral issues.
Coat and Skin Care: Assessment of abnormalities, diagnostic plans, and treatment suggestions for various skin and coat conditions.
Gastrointestinal Illness Diagnosis and Treatment: Addressing issues related to upset stomachs, vomiting, and diarrhea, with appropriate remedies or diagnosis of underlying conditions.
Nutrition Advice: Guidance on quality, balanced diets tailored to a pet's life stage, lifestyle, and specific health conditions.
Orthopedic Evaluation and Treatment: Assessments of musculoskeletal and neurological systems, along with specific diagnostic tests like radiographs, to identify structural issues.
Microchipping: Services for implanting microchips, providing permanent identification to increase the chances of reuniting lost pets with their owners.
On-Site Pharmacy: Convenient access to prescribed medications.
End-of-Life Services: Compassionate discussions and options for humane in-office euthanasia when it is time to say goodbye to a beloved pet.
Virtual Visits and Vet Chat™: For Optimum Wellness Plan members, access to virtual consultations with local Banfield veterinary teams and unlimited 24/7 chat with a real vet for advice.

Features / Highlights

Optimum Wellness Plans (OWP): This is Banfield's signature offering, providing bundled packages of preventive care services for a monthly fee. These plans aim to make routine care more accessible and financially predictable, often including unlimited office visits, vaccinations, and various diagnostics.
National Network and Accessibility: Being part of a large national chain means that medical records can often be accessed at other Banfield locations across the country, which can be a convenience for pet owners who travel or relocate. The hospital's location inside PetSmart stores offers additional convenience for combining vet visits with pet supply shopping.
Focus on Preventive Care: Banfield strongly advocates for preventive medicine, emphasizing regular check-ups, vaccinations, and early detection to maintain long-term pet health, which is the core benefit of their OWPs.
Standardized Protocols: As a large corporation, Banfield generally follows standardized protocols for treatment and care, which can provide a consistent experience across different locations.
Digital Tools and Virtual Services: The availability of the MyBanfield app, virtual visits, and unlimited Vet Chat™ (for OWP members) offers modern convenience for pet owners to manage appointments, access records, and seek advice remotely.

Contact Information

Phone: (718) 522-0415

Mobile Phone: +1 718-522-0415 (This is the same as the main line, indicating direct access.)

Address: 238 Atlantic Ave, Brooklyn, NY 11201, USA

Conclusion: Why this place is suitable for locals

For pet owners in Brooklyn, specifically around the Atlantic Avenue corridor and surrounding neighborhoods like Brooklyn Heights, Banfield Pet Hospital at 238 Atlantic Ave, Brooklyn, NY 11201, offers a particular set of advantages and considerations. Its key suitability for locals lies in its strong emphasis on preventive care, primarily delivered through its Optimum Wellness Plans. These plans can be very appealing to pet parents who prefer a structured, budget-friendly approach to routine health maintenance, as they often include unlimited office visits, necessary vaccinations, and regular diagnostic tests for a predictable monthly fee. The hospital's accessible location within a PetSmart store provides added convenience for combining veterinary appointments with pet supply shopping. Furthermore, as part of a national network, Banfield offers the benefit of accessible medical records at other locations, which can be useful for individuals who travel or anticipate relocating. However, it is crucial for prospective and current clients to thoroughly understand the terms and conditions of the Optimum Wellness Plans, particularly regarding cancellation policies and how services not covered by the plan are billed, to ensure alignment with their personal and financial expectations. For those who prioritize comprehensive preventive care through a membership model and value the convenience of a large, accessible facility, Banfield Pet Hospital in Brooklyn remains a viable option for their pets' general veterinary needs.

Banfield Pet Hospital Photos

Banfield Pet Hospital Location

Banfield Pet Hospital

New York Kings County Boerum Hill Atlantic Avenue

238 Atlantic Ave, Brooklyn, NY 11201, USA

Banfield Pet Hospital Reviews

We have been using Banfield Hospital for over a decade — loyal customers because of our dog, who sadly passed away unexpectedly. In the midst of grief, you start contacting services that are no longer needed. A wellness plan is no longer necessary for a pet that is no longer with us. It is disgraceful, predatory, and cruel to profit off the bodies of our deceased pets. What people fail to realize is that these are more than just pets — they are our family members.When we questioned what services had been rendered since the beginning of the policy that would justify continued charges to our account, the agent simply repeated what they were trained to say: “Unfortunately, your plan is for a year, and you must either continue paying monthly or pay the entire balance up front.” Why not tell me what services my pet actually received to justify the cost?Now, for the next few months, I either have to relive the death of my dog every time I see that charge — or take a financial hit and pay off the plan in full.If you do anything, stay away from this company. Find a local hospital instead — because these large corporations are heartless and greedy.
Mar 20, 2025 · Jose Hernandez
Bad business. This location failed to explain the policy regarding charges related to early renewal, then proceeded to send the account to collections despite my inability to get in touch with anyone by phone. The wellness plan is similar to a 360 deal or a gym membership where they place hurdles to cancel. Even when you don’t render any services in the plan year, they use the contract that they fail to explain at check in, they send accounts to collections. The plan is not worth it!
Jul 04, 2025 · Ciara Imani May
I was honestly happy when my Vet came out speaking an accent other than purely American English.It’s not so much I care, who works on my animals, or what nationality they are, I couldn’t care less, as long as long as they’re highly qualified and have a good bedside manner. The difference, after living abroad, between the European system and the American system of veterinary care, is that the Europeans are much more comprehensive than your traditional veterinarian, there are medications that you can buy on Amazon for your dog, that the French authorities will never allow you to buy without the consent and legal sign off of your veterinarian. The vets office will also receive the medication that you ordered and it’s very customisable to one stop responsible shopping for your animal. A real person lies touch. The European style is more inclusive, more directive, much more focused on providing outcomes that are successful, then how much money they can run up to keep an animal alive.My doctor today was excellent, completely ingrained in the way that I wanted to speak about my animals, in the European sense not the American sense. The biggest difference I can say, is in my Vet wrote down every vaccine and my dog’s schedule for this year and next in terms of major milestones and vaccination schedules.My dog wasn’t even originally located or seen by the Vet, he described wrote out what the schedule will be for the next six months for my dog to get his vaccinations complete, what those vaccinations were, if they were 1/2 or 2/2 doses. We also went over my dog’s overall health monitoring schedule. I would also like to say, the staff here is amazing, the assistant, who help me, got me in the same day, within 45 minutes just because I really wanted my dog to have his vaccines, as he had been behind. She’s a saint…
Mar 30, 2024 · Daniel B
This place is an absolute joke. They are terrible with their customers and are completely unreliable. They mistreated our dog, called and said there was an emergency and to bring her immediately to a hospital for possible internal bleeding, and the animal hospital then notified it was only bruising (these bruises were NOT on her when we dropped her off). This cost us a ton of extra money, and when we called to cancel our plan, they made us wait 2-3 months before we had to call back for an answer of “we can’t do that, you have to call corporate”. All while continuing to charge us our monthly bill.A completely pathetic excuse for a pet hospital and they should be ashamed of themselves and embarrassed in their customer support. After 6 years of service, we will never ever step into a Banfield again.
Jun 09, 2025 · Mike Fuchs
The number of times I've been put on hold for more than 5 minutes is actually crazy. This morning alone I held for 20min. Most of the time they don't ask before putting you on hold, although the one time they DID ask I said Please Do Not and they put me on hold anyway without saying anything. Horrific customer service. At least check in with the people you're putting on hold?? Or like, say something?? I'm literally a vet receptionist lol
Jun 12, 2025 · Anna Lanza