Banfield Pet Hospital Introduce
For many pet owners in Washington, D.C., especially those residing in the vibrant Adams Morgan neighborhood, finding accessible veterinary care is a key priority. Banfield Pet Hospital, located at 1700 Columbia Rd NW, Washington, DC 20009, USA, is part of a nationwide network of veterinary clinics that aims to provide a wide array of services, often emphasizing preventative care through their signature Optimum Wellness Plans. These plans are designed to help make routine veterinary care more predictable and potentially more affordable by bundling services into monthly payments.
Banfield Pet Hospital in Adams Morgan seeks to be a convenient option for D.C. pet parents seeking vaccinations, routine check-ups, and other essential medical services for their beloved dogs and cats. While the brand emphasizes a commitment to pet health and well-being, recent customer feedback suggests that prospective clients should be aware of some challenges reported by local users, particularly regarding communication and the operational aspects of service delivery. It's important for District residents to weigh these experiences when considering Banfield for their pet's healthcare needs.
Banfield Pet Hospital in Adams Morgan is situated at 1700 Columbia Rd NW, Washington, DC 20009, USA. This location offers significant accessibility for residents throughout Washington, D.C. Adams Morgan is a lively and central neighborhood, making the hospital reachable via various modes of transportation. Street parking and nearby garage parking are often available, which can be a convenience in a dense urban environment.
For those utilizing public transit, the hospital is on the Circulator route and is a short walk from the Columbia Heights Metro station, served by the Green and Yellow lines. This makes it a feasible option for pet owners who rely on public transportation. The ease of access, whether by car or public transport, is a notable advantage for D.C. pet parents seeking veterinary services in the heart of the city.
Banfield Pet Hospital provides a comprehensive range of veterinary services, with a strong focus on preventative care. While specific offerings may vary slightly, typical services at their Adams Morgan location include:
- Preventative Care & Wellness Exams: Routine physical examinations, health assessments, and tailored preventative care strategies for pets of all ages, including puppies, kittens, adults, and seniors.
- Vaccinations: Administration of core and lifestyle-dependent vaccines for dogs and cats, essential for protecting against common infectious diseases.
- Parasite Control: Diagnosis, treatment, and prevention programs for internal and external parasites such as fleas, ticks, heartworms, and intestinal worms.
- Diagnostic Services: Utilizing various methods for diagnosing illnesses and injuries, including in-house laboratory diagnostics for blood work, urinalysis, and fecal exams, as well as digital radiography (X-rays).
- General Dentistry: Professional dental cleanings, oral examinations, and potentially other dental procedures to maintain oral health.
- General Surgery: Standard surgical procedures, including spaying and neutering, with a focus on pre-anesthetic assessments and monitoring during and after procedures.
- Microchipping: Permanent identification for pets to increase the chances of reunification if lost.
- Nutrition Consultation: Guidance on appropriate diets and nutritional needs for pets based on their age, breed, and health status.
- Behavior Consultation: Advice and resources for addressing common pet behavioral issues.
- Optimum Wellness Plans®: A key offering, these yearly packages bundle preventive services (like unlimited office visits, vaccinations, and diagnostic testing) into monthly payments, aiming to provide savings on routine care.
- Virtual Visits & 24/7 Pet Chat™: For Optimum Wellness Plan members, these services offer convenient ways to consult with veterinary professionals from home.
- End-of-Life Care: Compassionate services and support for pets nearing the end of their lives, including discussions on humane options.
Banfield Pet Hospital, including its Adams Morgan location, generally highlights several features, though customer experiences can vary:
- Optimum Wellness Plans®: A major draw for many pet owners, these plans aim to make preventative care affordable and predictable by consolidating routine services into a monthly payment, often including unlimited office visits and discounts on other services.
- Comprehensive Service Offering: The hospital provides a broad spectrum of veterinary services under one roof, from routine check-ups and vaccinations to diagnostics and general surgery, offering a one-stop-shop for many pet health needs.
- National Network: Being part of a larger chain, Banfield offers the convenience of accessing care at any of their locations nationwide, which can be beneficial for pet owners who travel.
- Focus on Preventative Care: Their emphasis on wellness plans and routine preventative services aligns with modern veterinary approaches to keep pets healthy and catch issues early.
- Knowledgeable Veterinarians: Individual veterinarians, such as "Dr. Michael" mentioned in a review, are often noted by clients for their knowledge and compassionate care, despite organizational challenges sometimes experienced.
- Digital Tools: Banfield offers a client web portal and mobile app, along with virtual visits and 24/7 Pet Chat™ for OWP members, enhancing convenience for pet owners.
For inquiries, appointments, or more information regarding their services, pet owners in Washington, D.C. can reach Banfield Pet Hospital in Adams Morgan using the following details:
Address: 1700 Columbia Rd NW, Washington, DC 20009, USA
Phone: (202) 299-9164
Mobile Phone: +1 202-299-9164
Given some of the recent customer feedback regarding communication, it may be beneficial for prospective clients to consider reaching out directly by phone to confirm details, appointment availability, and service specifics.
For pet owners in Washington, D.C., particularly those in the Adams Morgan area, Banfield Pet Hospital presents itself as a convenient option for managing their pet's health. Its easily accessible location and the comprehensive range of services, especially its emphasis on preventative care through the Optimum Wellness Plans, can be appealing for locals looking to budget for routine veterinary expenses and ensure their pets receive regular check-ups and vaccinations.
However, it is crucial for D.C. residents to consider recent customer experiences. While individual veterinarians may be highly skilled and compassionate, as noted in reviews, concerns regarding communication, follow-up on test results, and issues with plan benefits or appointment management have been raised. For pet parents prioritizing predictable costs and a broad spectrum of in-house services, Banfield could be a fit. Yet, for those for whom seamless communication, consistent organizational efficiency, and absolute clarity on payment plans are paramount, it would be prudent to thoroughly discuss expectations and possibly explore alternatives to ensure a veterinary experience that fully meets their needs and avoids potential frustrations.
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
1700 Columbia Rd NW, Washington, DC 20009, USA
Banfield Pet Hospital Reviews
Dr. Michael is a very knowledgeable and compassionate vet based on the one appointment I had here so this review should not be interpreted to reflect her level of care. However, despite Dr. Michael ordering a urine analysis for my dog based on her blood test results, it has been well over a month since I provided my dog’s sample and nobody from the Banfield office will return my call with results. I’ve paid for the testing and left no less than four voicemails asking about the results. Nobody has ever contacted me back despite repeated efforts simply asking for the results of the test the vet ordered as urgent. Do not go to this vet office they are not responsive at all. The front desk employees are mostly unprofessional and unorganized in person and over the phone.
Jul 03, 2025 · Cierra VaughnI would never recommend this dog clinic to anyone. When I wanted to get my female dog spayed, they said they would call me when it was the right time—but they never did. I had to call them myself. Then, they suggested we sign up for their plan so we wouldn't have to pay for the spay surgery.When the day finally came for her surgery, they canceled on me. I was furious. They then said the surgeon could schedule it for June, meaning we’d have to wait two more months. That was just ridiculous.Later, they called us and referred us to a clinic in Maryland for the surgery. It was far from where we live, but we took an Uber because we had already waited so long.When we came to pick her up, they made us pay for the surgery, shots, anesthesia, cone, and medicine. I was beyond upset. We had paid into their plan for months under the impression that the surgery would be free. That turned out to be a lie—we still had to pay for everything.We basically wasted our money on that plan. This is a horrible clinic.
Apr 18, 2025 · Brisa Cruz BustamanteThe workers can be found smoking cigarettes and hitting dab pens right outside their entrance and in front of the apartment building next to it. Since when are staff allowed to get high on the job? Maybe that’s why the reviews are so low? My friend stopped bringing her dog to this location specifically because the doctor had an overpowering cigarette smell and the building smells like weed. This has been going on since I moved to the area in Late ‘23 and has yet to be resolved.
Apr 25, 2025 · BrandonI am immediately severing my ties with Banfield hospital. I do not recommend this clinic.I have used the Adams Morgan Banfield Hospital since moving to the area in April 2020. Banfield employs a drop off model they began using during the pandemic and when we used it in 2020, we would drop our cat Scotch off, and be told a reasonable time to pick him up, 1-2 hours after the drop.However, over time, service dropped - with longer and longer time lapses between dropping our cat off and being called to pick him up. There is no estimation the front desk will give you ahead of time so you can plan when to pick up your pet; you just wait hours for a call.In December there was a SIX HOUR time lapse between us dropping him off for a consultation and picking him up. Then today, he had a follow up for a vet to spend a few minutes looking at a lesson on his stomach. The wait for that was EIGHT HOURS AND THIRTY MINUTES. That is absolutely unconscionable.By comparison, Amtrak’s pet policy only allows pets to be on 7 hour routes. Once, when I had to take more than a 7 hour route I called Amtrak and asked why I could not bring my cat. They said much longer than that without water or a bathroom is not kind to the pet and will cause discomfort. By this logic, a train company has more empathy than a veterinary clinic.It is asinine and inhumane to keep a pet in holding for over 8 hours. Veterinary medicine- much like other health professions - is in a shortage. But there is no excuse for mistreating pets like this.It’s totally unrealistic to expect in a town like DC that workers have the flexibility to sit around and wait for an appointment call. My husband, who took our cat in, has the privilege of a flexible schedule. I, like many others in DC, do not. Imagine having to miss an entire day’s paycheck because your veterinary clinic has not figured out how to do what our broken health care system does for people everyday- keep appointments.Banfield has lost my trust and my business. I will not be seeking their care again.
Jan 10, 2025 · Alicia BissonnetteWe brought our Black Lab Luka here for her second round of vaccinations. This pet hospital was the closest one to where we live, and it was an enjoyable 20 minute walk, especially for Luka. They provided us with a vaccine package that included six of the essential vaccines for dogs. We also had her teeth cleaned at the same time, because it had been at least 8 months since she had that done. There weren't any other pets or their owners inside of the lobby when we got here, which for sure saved us on a lot of dog drama. Everyone was really aweso.e with Luka and we had no issues at all.
Jun 13, 2024 · Thomas Willson
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