Banfield Pet Hospital Introduce
For pet owners in California, ensuring our beloved companions receive high-quality veterinary care is a top priority. In Antioch, the Banfield Pet Hospital offers a convenient and accessible solution, providing a full range of medical services with a focus on preventative care and compassionate treatment. Located inside the PetSmart at 5879 Lone Tree Way, Banfield makes it easy to incorporate your pet’s healthcare into your regular errands. This unique setup is part of a larger philosophy to make veterinary care more affordable and more convenient for pet owners, ensuring that financial and logistical barriers don’t prevent a pet from getting the care they need.
The philosophy at Banfield Pet Hospital is centered on proactive health. They believe that a focus on preventative medicine—including regular comprehensive exams, vaccinations, and parasite control—is the key to a long, healthy life for pets. They offer various Optimum Wellness Plans® (OWP), which are yearly packages of preventive care services designed to make staying on top of your pet's health easier and more affordable. This proactive approach helps to catch and treat health issues in their early stages, which can prevent more serious and costly problems down the road. The staff at this location, from the front desk to the veterinarians, is known for their incredible empathy, intelligence, and a gentle bedside manner, as noted by numerous satisfied clients. They take the time to explain procedures and services, empowering pet owners with the information they need to make the best decisions for their animal's well-being.
Banfield Pet Hospital is located inside the PetSmart at 5879 Lone Tree Wy, Antioch, CA 94531, USA. This location offers significant convenience, as it is easily accessible and allows you to handle other pet-related shopping needs at the same time. The hospital is committed to ensuring accessibility for all clients. The facility has a wheelchair accessible parking lot, making it easier for individuals with mobility challenges to visit.
While the clinic is known for its convenience, it is important to note that appointments are required or highly recommended to ensure you receive timely and thorough service. The staff is happy to help with scheduling to minimize wait times. The hospital is also proud to be LGBTQ+ friendly, creating a welcoming and inclusive environment for everyone in the community.
Banfield Pet Hospital offers a comprehensive array of veterinary services designed to address the full spectrum of a pet's healthcare needs, from a young age through their senior years.
Preventative Care: Including comprehensive exams, vaccinations, parasite control, fecal exams, and microchipping to protect your pet from common ailments and ensure they are easily identifiable if lost.
General Medicine & Surgery: Offering a wide range of medical and surgical services, from spays and neuters to diagnosis and treatment of gastrointestinal illnesses and other general health issues.
Advanced Diagnostics: The hospital is equipped with state-of-the-art tools, including digital radiography and ultrasonography, which are crucial for accurate and rapid diagnosis of internal conditions.
Dental Services: Providing essential general dentistry and teeth cleaning services to maintain your pet's oral health, which is a key component of their overall well-being.
End-of-Life Care: The clinic provides compassionate end-of-life care, supporting pet owners through difficult times with empathy and dignity.
Additional Services: Other offerings include behavior advice, nutrition advice, coat and skin care treatments, and medical grooming to address a variety of specific pet needs.
Several key features and highlights make Banfield Pet Hospital in Antioch a standout choice for pet owners.
Affordable Care with Wellness Plans: The Optimum Wellness Plans® are a significant draw, providing an affordable and predictable way to manage a pet's preventative care needs, which can save a lot of money compared to paying for individual services out of pocket.
Exceptional Staff: Customer reviews frequently praise the staff for being "incredible, intelligent, competent and empathetic." Specific staff members, like Darlene and Dr. Nguyen, are highlighted for their kindness, knowledge, and gentle bedside manner.
Comprehensive Diagnostic & Surgical Capabilities: While some procedures may be costly, reviews highlight the fact that the hospital is willing and able to take on procedures that many general practices wouldn't feel comfortable with, such as a complex oral surgery for a broken jaw, at a fraction of the cost of a specialist.
Client-Focused Education: The staff is known for giving a "thorough run down of the checkup and good information about the procedures and services," which helps pet owners understand their pet's health and make informed decisions.
For those seeking the services of Banfield Pet Hospital, the contact information is as follows:
Address: 5879 Lone Tree Wy, Antioch, CA 94531, USA
Phone: (925) 756-6981
What truly makes Banfield Pet Hospital worth choosing for the California community is its dedication to making quality pet care both accessible and compassionate. The customer reviews tell a compelling story. One client praised a receptionist for being an "incredible, intelligent, competent and empathetic" person and was very happy with the thorough information provided by the veterinary technician. Another incredibly moving review highlights how Dr. Nguyen and her staff agreed to perform a complex oral surgery on a dog with a broken jaw, a procedure many other vets would not attempt, and did so at a small fraction of the cost of a specialist. This client was deeply thankful, noting that without this care, they may have had to euthanize their pet. The fact that Banfield's team was willing to "give it a shot" and provide this care, which not only helped the pet but was also delivered with a "very gentle bedside manner," speaks volumes about their commitment to animal welfare. While a chain hospital's model can sometimes be a source of frustration for some, this specific location's staff and their willingness to go above and beyond for their patients makes it an excellent choice. Their focus on preventative care through their wellness plans, combined with a team that is both skilled and deeply caring, makes Banfield Pet Hospital a valuable and trusted resource for the Antioch community.
Banfield Pet Hospital Services
Veterinarian
- Behavior advice
- Coat and skin care treatment
- Comprehensive Exams
- Comprehensive exams
- Digital Radiography
- Digital radiography
- End Of Life Care
- End of life care
- Fecal Exams
- Gastrointestinal illness diagnosis and treatment
- General Dentistry
- General Surgery
- General dentistry
- General surgery
- Medical Grooming
- Medical grooming
- Microchipping
- Nutrition Advice
- Nutrition advice
- Parasite Control
- Parasite control
- Spays and neuters
- Ultrasonography
- Vaccinations
Banfield Pet Hospital Details
Accessibility
- Wheelchair accessible parking lot
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
5879 Lone Tree Wy, Antioch, CA 94531, USA
Banfield Pet Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1Darlene is such a breath of fresh air! An incredible, intelligent, competent and empathetic receptionist is such a rarity and she is it! So happy with the service me and my dog received here. The technician was very good as well. Gave me a thorough run down of the checkup and good information about the procedures and services. It does get a bit busy at the PetSmart that this is located inside, but it's not too bad.
August 07 · Seema BhideI am very thankful to Dr Nguyen and staff for doing Chicos oral surgery on short notice. Was worried I would need to euthanize him— he has a broken jaw and the cost to remove his 4 bottom teeth at veterinary dentist was quoted close to $5k and money was very tight after other expenses that month and his visit to emergency room already had cost close to $1000. Unfortunately there isn’t anything that can be done to repair his jaw but dentist said that extracting his teeth would help stabilize jaw a bit and also help him eat comfortably his soft food. A lot of vets in general practice wouldn’t feel comfortable doing this procedure but Dr Nguyen agreed to give it a shot. In addition to being a skilled veterinarian, she has a very gentle bedside manner. Also even though procedure was expensive at banfield, it was only a small fraction of the cost it would have been at the specialist. Thank you to all the nurses too that worked with Chico 💜
July 07 · Marsha VThey show my Shih Tzu lots of love and care. the staff is very accommodating to their needs. I appreciate them🥰
August 29 · Antoinette WilliamsReceptionist sucks - asked if they had any appointments and she says “No, we can check next weekend”. I let her know my dog is sick and can’t wait a week and she goes “okaaaayyyyy so?”So???? So have you even bothered looking at the schedule for mid week? Have you attempted ask the doctors if they would do a work in? Lazy service, won’t bother with going here.
May 24 · Incog NitoEveryone there was absolutely great, treated my kitty as if he was their own pet, the way they handled him when they picked him up and how they talked to him made me feel extremely at ease knowing they wont let a thing happen to him, totally professional, hopefully i wont have to for a very long time but if Bandit (my kitty) needed vet treatment again then im definitely returning here
October 28 · Saleem Jaser
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