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Brothers PetsVet Near MeIllinoisCook CountyChicagoBucktownVet in North Elston AvenueBanfield Pet Hospital
Banfield Pet Hospital ico

Banfield Pet Hospital

Veterinarian, Animal hospital ★3.0

2665 N Elston Ave, Chicago, IL 60647, USA

3.0
I’m very disappointed with how my senior dog and I were treated during this recent visit. She’s 16, with severe anxiety and arthritis, and I was told I couldn’t stay with her;something I’ve always been allowed to do in previous visits. After 30 minutes, I was finally told I could stay. a staff member even admitted, “Oh yeah, she has anxiety, she shouldn’t stay alone.” So why deny me the chance to comfort her?This clinic has made serious mistakes in the past. Which has lead up to us having to staying with her. One year, they prescribed medication that a pharmacist later told us, it could have killed my dog if she had taken it. Another time, they moved her to their boarding area without my consent, falsely claiming I didn’t show up to pick her up. Mind you I had called and they stated she wasn’t ready, called again before they close and they said “your dog isn’t here she’s been ready to get picked up”The vet initially refused an in-room exam, claiming my dog “bites,” despite her never having bitten anyone. After noticing how upset I was becoming they finally agreed to do the exam with me in the room. They muzzled her, but when she began panting, they removed it and said, “Oh, so she can breathe again.” This was careless and upsetting.All they did was check her heart rate, gave me some paperwork about arthritis medications, and mentioned a $400 shot. No thorough exam or meaningful discussion just a charge.To make matters worse, the front desk was the one who told me I couldn’t stay, that “in room visits aren’t allowed in the morning, they’re allowed at noon”, please show me where that is written because I couldn’t find it online. Later on after I was checking out she offered a white family to stay with their dog during their visit shortly after. I’m Latina, and this felt like discrimination, especially during times like this.For a while, things seemed to improve, but then they messed up again showing a pattern of inconsistency and carelessness. We will not be returning. We hoped there had finally been a change, but once again, Banfield proved us wrong. - Elena
Banfield Pet Hospital Overview Intro Services Detail Photos Location Reviews

Banfield Pet Hospital Introduce

When it comes to the health and happiness of our furry family members, a trusted and reliable veterinary partner is essential. For residents of the Illinois region, Banfield Pet Hospital offers a familiar and comprehensive option for veterinary care. Located in Chicago, this animal hospital is part of a larger network committed to providing accessible and preventive healthcare services for dogs and cats. With a focus on regular wellness exams and a wide array of services, Banfield aims to be a consistent partner throughout a pet's life, from their early years to their senior stages.

The clinic's philosophy centers on preventive veterinary care, an approach that emphasizes proactive health management to catch and treat issues before they become serious. This is supported by their popular Optimum Wellness Plans, which are yearly packages designed to make routine care more affordable and predictable. These plans include essential services like comprehensive exams, vaccinations, and diagnostic screenings, allowing pet owners to budget for their pet's health needs with greater ease. Beyond preventive care, the hospital is equipped to handle a variety of medical needs, including urgent care, general surgery, and in-house laboratory services, providing a broad spectrum of services under one roof.

Banfield Pet Hospital is also dedicated to creating a welcoming and inclusive environment for its clients, identifying as an LGBTQ+ friendly space. They strive to offer professional and attentive care to all, recognizing the importance of a trusting relationship between a pet owner and their veterinary team. While some clients have reported concerns regarding inconsistency and communication, others have remained loyal members for decades, praising the clinic for keeping their pets healthy and happy. This long-standing commitment from loyal customers speaks to the value and care many pets and their owners have received over the years.

Location and Accessibility

Banfield Pet Hospital is conveniently located at 2665 N Elston Ave, Chicago, IL 60647, USA. The hospital is situated inside the PetSmart store on North Elston Avenue, which provides a familiar and easy-to-find landmark for local residents. The location offers a wheelchair-accessible parking lot, ensuring that clients with mobility challenges can easily access the facility. The hospital also has a restroom for client use. To ensure a smooth and efficient visit, Banfield operates on an appointment-required or appointments recommended basis, so it is best to schedule your visit ahead of time.

Services Offered

  • Preventive Health Services: Comprehensive exams, routine bloodwork, and individual treatment plans tailored to each pet's needs.
  • Vaccinations: Routine vaccinations for cats and dogs, including Feline Leukemia and H3N8 Influenza.
  • Dental Care: General dentistry, dental cleanings, and treatment for dental diseases.
  • Surgical Services: General surgery, spays and neuters, surgical care, and a variety of other surgical procedures.
  • Diagnostics and Imaging: In-house laboratory services for fast diagnostics, digital radiography, and ultrasonography.
  • Urgent and Medical Care: Urgent care and illness diagnosis and treatment, including for gastrointestinal and skin issues.
  • End-of-Life Care: Compassionate end-of-life care and guidance.
  • Additional Services: Microchipping, parasite control, medical grooming, drop-off services, and an online pharmacy for prescription refills.

Features and Highlights

  • Comprehensive Pet Hospital: A full-service facility equipped to handle a wide range of pet healthcare needs.
  • Optimum Wellness Plans: Affordable preventive care packages that make routine healthcare more predictable and manageable for pet owners.
  • Focus on Preventive Care: A core philosophy that prioritizes regular check-ups and proactive health management.
  • Extensive Service List: From routine vaccinations to complex surgeries and end-of-life care, the hospital covers a pet's entire life cycle.
  • LGBTQ+ Friendly: The clinic is a welcoming and inclusive space for all members of the community.
  • Convenient Location: Located inside a PetSmart store, making it easy to combine veterinary visits with other pet-related errands.
  • Accessible for All: Features wheelchair-accessible parking, ensuring a comfortable visit for clients with mobility needs.

Contact Information

Address: 2665 N Elston Ave, Chicago, IL 60647, USA

Phone: (773) 782-9805

What Is Worth Choosing

For pet owners in the Illinois area, Banfield Pet Hospital offers a compelling case as a choice for veterinary care, particularly for those seeking a structured and proactive approach to their pet's health. The standout feature that sets Banfield apart is its focus on preventive care through its Optimum Wellness Plans. These plans provide a clear, budget-friendly way to ensure that pets receive essential routine care, such as exams, vaccinations, and diagnostic screenings, without the stress of unexpected costs. This forward-thinking model helps pet owners stay on top of their pet's health and can lead to the early detection of potential issues, ultimately contributing to a longer, healthier life for the animal.

Furthermore, the clinic offers a broad range of services, from general surgery to urgent care and even end-of-life support. This comprehensive approach means that most of a pet's health needs can be addressed in one consistent location, fostering a continuous relationship with the veterinary team. While the clinic's corporate structure can lead to some reported inconsistencies, the enduring loyalty of many long-term clients speaks volumes about the quality of care and dedication that many have experienced. The hospital's commitment to being an LGBTQ+ friendly space and its convenient, accessible location also add to its appeal. For pet owners who value a systematic, preventive approach to health and appreciate the convenience of a full-service hospital, Banfield Pet Hospital remains a strong and reliable option.

Banfield Pet Hospital Services

  • Veterinarian

  • Animal Hospital
  • Behavior advice
  • Cat Dog Services
  • Cat Friendly Practice
  • Cats Only
  • Coat Care
  • Coat and skin care treatment
  • Comprehensive Exams
  • Comprehensive exams
  • Dental Cleanings
  • Digital Radiography
  • Digital radiography
  • Drop Off Services
  • Ear Care
  • End Of Life Care
  • End of life care
  • Feline Leukemia
  • Gastrointestinal Illness
  • Gastrointestinal illness diagnosis and treatment
  • General Dentistry
  • General Surgery
  • General dentistry
  • General surgery
  • H3n8 Influenza
  • Illness Diagnosis
  • In-House Laboratory
  • In-House Pharmacy
  • Individual Treatment
  • Kitten Packages
  • Laboratory Diagnostics
  • Medical Grooming
  • Medical grooming
  • Microchipping
  • Mobile Appointment
  • Nutrition Advice
  • Nutrition advice
  • Online Pharmacy
  • Parasite Control
  • Parasite control
  • Pet Healthcare
  • Pet Hospital
  • Pet Illnesses
  • Pet Prescription
  • Physical Examination
  • Preventive Health Services
  • Preventive Veterinary Care
  • Routine Bloodwork
  • Skin Issues
  • Spays and neuters
  • Special Diet
  • Surgical Care
  • Treatment Plan
  • Ultrasonography
  • Urgent Care
  • Vaccinations
  • Vaccinations For Pets
  • Vet Advice
  • Vet Tech
  • Veterinary Advice
  • Veterinary Emergency
  • Veterinary Healthcare Services

Banfield Pet Hospital Details

  • Accessibility

  • Wheelchair accessible parking lot
  • Crowd

  • LGBTQ+ friendly
  • Planning

  • Appointment required
  • Appointments recommended

Banfield Pet Hospital Photos

Banfield Pet Hospital Picture 1Banfield Pet Hospital Picture 2Banfield Pet Hospital Picture 3Banfield Pet Hospital Picture 4Banfield Pet Hospital Picture 5Banfield Pet Hospital Picture 6Banfield Pet Hospital Picture 7Banfield Pet Hospital Picture 8Banfield Pet Hospital Picture 9Banfield Pet Hospital Picture 10

Banfield Pet Hospital Location

Banfield Pet Hospital

2665 N Elston Ave, Chicago, IL 60647, USA

Banfield Pet Hospital Reviews

An average rating of ★3.3 from 207 user reviews.

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★ 5★ 4★ 3★ 2★ 1

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