Banfield Pet Hospital Pelham: Compassionate & Comprehensive Vet Care for New York Pets

Banfield Pet Hospital Introduce

As pet parents in the bustling New York metropolitan area, ensuring our furry, scaled, or feathered family members receive the best possible veterinary care is always a top concern. In Pelham, a trusted name stands out for its commitment to comprehensive and compassionate animal health: **Banfield Pet Hospital**. More than just a clinic, Banfield offers a holistic approach to pet wellness, focusing on preventative care, advanced treatments, and a welcoming environment for both pets and their humans. They understand the unique bond you share with your animal companion and strive to make every visit as comfortable and stress-free as possible. From routine check-ups and essential vaccinations to specialized procedures like medical grooming and dental cleaning, the team at Banfield Pet Hospital in Pelham is dedicated to supporting your pet's health journey through every stage of their life. Their commitment to client education and proactive care helps New York pet owners make informed decisions, fostering a healthier and happier life for their beloved companions.

The **Banfield Pet Hospital** in Pelham, NY, boasts a highly convenient location at **830 Pelham Pkwy, Pelham, NY 10803, USA**. Situated within the local PetSmart store, this location offers unparalleled accessibility for residents across Pelham, Pelham Manor, New Rochelle, Mount Vernon, and even parts of the Bronx. Its presence within a larger retail complex means ample parking is readily available, a significant convenience for pet owners navigating busy schedules and potentially anxious pets. Being located on Pelham Parkway, a key thoroughfare, ensures easy driving access from various directions. While public transportation options might require a combination of bus routes, the clinic's primary appeal for local New Yorkers is its drive-up convenience, allowing for smooth drop-offs and pick-ups. The co-location with PetSmart also means that pet owners can often combine their veterinary visit with other pet-related errands, such as picking up food, toys, or other supplies, streamlining their day. This strategic placement makes Banfield Pet Hospital a practical and accessible choice for routine veterinary needs and more specialized care within the Westchester County community.

Banfield Pet Hospital in Pelham offers a wide array of veterinary services designed to address the comprehensive health needs of pets, from routine preventative care to more complex medical and surgical procedures. Their commitment to individualized treatment plans ensures that each pet receives care tailored to their specific requirements and lifestyle.

Comprehensive Exams: Regular physical examinations are fundamental to preventive care, allowing veterinarians to assess your pet's overall health, detect early signs of illness, and discuss ongoing wellness strategies. These exams cover major body systems and are a cornerstone of their wellness plans.
Vaccinations: Providing all routinely recommended vaccinations for dogs, cats, kittens, and puppies, including Rabies, Distemper, Parvovirus, Feline Leukemia, and more, customized based on your pet's needs, location, and lifestyle.
Dental Cleaning and Oral Care: Professional dental cleanings are crucial for maintaining oral hygiene and preventing periodontal disease. This service includes thorough scaling and polishing to remove plaque and tartar, often performed under anesthesia for the pet's comfort and safety. Advanced procedures like dental extractions may also be offered. As per a client's review, their pet Ashton received a successful "dental cleaning," resulting in a very pleased owner.
Medical Grooming: This specialized service goes beyond aesthetic grooming, focusing on your pet's skin and coat health with veterinary oversight. It can involve addressing skin conditions, managing matting safely, and ensuring overall comfort, especially for pets with anxiety or specific health issues. A client specifically praised Banfield for the "full medical grooming" of their dog Ashton, noting a much better experience compared to a previous instance where the pet was shaved bald.
Parasite Control: Offering screening and treatment plans for both internal and external parasites (fleas, ticks, heartworms), as well as various options for prevention and medications to keep your pet protected.
Behavior Evaluation and Advice: Helping pet owners understand and address behavioral concerns, determining if they have a medical basis, and providing resources for managing issues like anxiety. This is particularly relevant, as one client noted the staff's understanding and patience with their anxious dog.
Nutrition Advice: Expert guidance on providing a balanced and healthy diet tailored to your pet's life stage, lifestyle, and any specific health conditions.
Diagnostic and Imaging Services: Utilizing various methods, including X-rays, to help diagnose and treat pet illnesses and identify the cause of injuries.
General Surgery Services: Including routine spay and neuter procedures, with some locations also offering soft tissue and orthopedic surgeries, all performed with careful anesthesia monitoring.
Microchipping: A vital service for pet identification, significantly increasing the chances of reuniting with a lost pet.
End-of-Life Services: Offering compassionate support and humane options, including in-office euthanasia, during a pet's final stages of life.

Banfield Pet Hospital in Pelham distinguishes itself with several key features and highlights that resonate strongly with New York pet owners, providing a positive and reassuring experience for their furry family members. These attributes, often praised in customer feedback, showcase their dedication to both medical excellence and compassionate care.

Exceptional Customer Service and Compassion: Clients consistently highlight the friendly, helpful, and understanding nature of the entire team—from receptionists to nurses and doctors. One review enthusiastically states, "The doctor, the nurses, the receptionists were all Very helpful, informative and made my baby as well as myself feel very welcomed and comfortable." This focus on comfort for both pet and owner is a significant draw.
Patience with Anxious Pets: A standout feature is their ability to handle pets with anxiety. A client specifically mentioned how the staff was "very understanding to his anxiety" and "very patient with my baby," which is crucial for pets who may have had negative past experiences at other clinics.
Proactive Communication: The hospital demonstrates excellent communication, keeping pet owners informed every step of the way. As one client shared, they received a call the day before an appointment about a schedule change and were kept updated during a procedure, even reaching out to a secondary contact when the primary wasn't available. This level of transparency and diligence builds significant trust.
Comprehensive and Thoughtful Care: The detailed attention given to procedures like medical grooming and dental cleaning, as evidenced by a satisfied client's experience with their dog Ashton, shows a commitment to thorough and personalized care that goes beyond basic expectations. The positive outcome of Ashton's grooming, avoiding a complete shave, indicates a responsive and considerate approach to pet aesthetics and comfort.
Team-Oriented Approach: Reviews often praise "the whole Banfield team," indicating a cohesive and collaborative environment where every member contributes to a positive experience. This unified effort ensures seamless care delivery.
Optimum Wellness Plans: While not explicitly mentioned in the provided reviews, Banfield is well-known for its Optimum Wellness Plans®, which offer affordable packages for preventive pet care, making it easier for pet owners to budget for and maintain their pet's health throughout the year.

For New York pet owners looking for comprehensive and compassionate veterinary care, **Banfield Pet Hospital** in Pelham is readily available. You can reach them at the following contact information:

Address: 830 Pelham Pkwy, Pelham, NY 10803, USA

Phone: (914) 636-2915

Mobile Phone: +1 914-636-2915

For pet parents in Pelham and surrounding New York communities, **Banfield Pet Hospital** stands out as an exceptionally suitable and highly recommended local veterinary care provider. The wealth of positive feedback from actual clients vividly illustrates why this hospital is making such a significant impact. Their commitment to treating pets with understanding and patience, particularly those with anxiety, transforms what can often be a stressful experience into a comfortable one. The personalized approach to care, as demonstrated by the success of Ashton's medical grooming and dental cleaning, ensures that your pet's individual needs are met with precision and compassion, avoiding generic solutions. Furthermore, the proactive and transparent communication from the entire Banfield team builds immense trust, allowing you to feel fully informed and supported throughout your pet's health journey. Situated conveniently within PetSmart on Pelham Parkway, accessing their services is hassle-free for busy New Yorkers. If you are seeking a veterinary team that not only possesses medical expertise but also embodies genuine care, patience, and excellent communication, Banfield Pet Hospital in Pelham is undoubtedly a premier choice for ensuring your beloved companion receives the top-tier care they deserve in the heart of our community.

Banfield Pet Hospital Photos

Banfield Pet Hospital Location

Banfield Pet Hospital

New York Westchester County Pelham Manor Pelham Parkway

830 Pelham Pkwy, Pelham, NY 10803, USA

Banfield Pet Hospital Reviews

On the contrary, for this to be me and my baby’s first time here Despite all of the negative feedback, I can honestly say I had a wonderful experience! my baby Ashton had to go for a full medical grooming, and also he went for his dental cleaning, and I am very pleased with his service that he received. The first time he was medically groomed, he was shaved bald to his skin in Florida. Whereas I took Ashton two times in New York and they did not shave him completely bald which I am thankful and very happy for that. First, one of the Receptionists called me a day before to inform me that the doctor would be in a little later than the drop off time that was scheduled for my baby. Secondly, I got to the appointment. My baby was seen I would say Roughly 20 minutes into the time that we were waiting there. Next, the doctor, the nurses, the receptionists were all Very helpful, informative and made my baby as well as myself feel very welcomed and comfortable. Also, they were very understanding to his anxiety which he suffers from by being manhandled in a Florida Vetco by a Vetco employee not the Vet nor the Vet’s assistant. The staff was very patient with my baby. I would like to personally thank The whole Banfield team that serviced my baby Today(6/27/24) I am very grateful, thankful, and appreciative of what you ladies and gentlemen did today to make sure my My baby had a first wonderful experience thank you again!!!!! I will be making this Ashton’s preferred clinic.. The last 2 pics are from when Ashton was medically groomed in Florida’s Banfield.
Jun 28, 2024 · Ash
The team and doctor A took care of my molly. I was so nervous but they kept me and my fiance updated. If I didn’t answer they called my fiance right away and she answered. I love the banfield team
Jun 30, 2025 · Destiny Escobar
From my experience at the Pelham Manor Banfield visit, I’m highly disappointed and feel very disrespected. First, my arrival at the store at 8am was horrible as the door were closed although the hours listed outside stated open at 8 for Banfield services. PetSmart employees passed by and ignored my knocks on the glass door. Finally a custodian opened the door to let me know it was closed and when I confirmed my appointment I was allowed to enter.The front desk worker was okay at first and let me know that I was scheduled for a drop off appointment and I couldn’t be present in the room while they worked on my cat. I appreciated this explanation as I was unsure what a drop off meant from your app. The female technician shortly called out my pet’s name and calmed my anxiety after sharing that she has numerous cats at home. She reassured me that my cat was going to be taken care of She also noted that the veterinarian wouldn’t arrive until 10am which surprised me because this was a major delay in my day Nevertheless, I left my cat in good faith and went across the street to ShopRite. I strolled every isle in hopes that they would be finished upon my return to Banfield.I returned by to Banfield by 10:45am and waited again to speak with the front desk clerk who was assisting another customer. I asked a male technician to provide the status for my cat. He returned and shared that they were working on my cat so I waited until 11:10-15am to ask if she was finished with the procedure. By this time I had to ask the front desk worker to check on the status. He stared at his computer and never provided an update so I approached his desk to ask again. He told me that there are other animals that were still being worked on and that was the point for drop off that they would call me when the procedures were completed. I did not appreciate his tone which was becoming disrespectful at this point. He went on to explain that drop off can be from as early as 8:30am to a pick up as late as 1pm. That’s why we would call you when it was completed. I shared what the male technician said my cat was being worked on 15 minutes ago. It was a shot and nail trimmings that should not be a grueling task. He let me know in an unprofessional manner that there are other animals being worked on and my cat was in line to be serviced. I shared if she received her shot thus far, to cancel the nail trimming so I can go on with my day He ended our uncomfortable conversation with asking me if I wanted my cat returned. I immediately said yes. He returned with my cat and with a dismissive tone told me with take care.As a person who works daily in public service, I did not feel respected nor appreciated by this desk clerk and I was also lied to from the male technician. Working in customer service means to never to speak down to clients but to try to reassure the process without an attitude. Because of this negative experience, I will no longer frequent your organization again. I do not like drop off services as this makes me feel uncomfortable leaving my cat who is my extended family member at a place for hours of a time for a simple procedure around barking dogs. I also do not appreciate making an appointment that did not reflect the veterinarians working hours. It brings unnecessary stress to my cat who was traumatized with this experience at Banfield. I have deleted Banfield app nor recommend business.
May 08, 2025 · Shani Anona
Brought my puppy there today for a drop off appointment. I explained to multiple staff members that my puppies tooth was not coming out and it has turned facing the roof of her mouth. I also explained this when I dropped her off at the front desk and clearly stated which side it was and which tooth. Came home began to clean her teeth with the wipes they had given us just to realize they pulled out the wrong baby tooth. Completely unprofessional of them, this clearly shows they did not bother to check and just pulled out any loose tooth. I paid for an antibiotic shot and gum cleansing wipes for them to pull out a tooth that would have came out naturally. This vet is truly a scam, because any professional veterinarian would have known the tooth they pulled would have came out naturally, but instead they pulled it to up-charge me. I am so disappointed, and no longer feel comfortable with any drop off appointments at this hospital.
Mar 07, 2025 · niki hormovas
On multiple occasions, I’ve called and been placed on hold without any acknowledgment or explanation—sometimes with background music, other times with complete silence. This lack of communication feels dismissive and unprofessional.Front desk supervisor to address this issue and provide staff with proper training on phone etiquette.
May 08, 2025 · Gail Vilchez