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Brothers PetsVet Near MeMichiganIngham CountyOkemosVet in Times Square DriveBanfield Pet Hospital
Banfield Pet Hospital ico

Banfield Pet Hospital

Veterinarian, Animal hospital ★3.0

5135 Times Square Dr, Okemos, MI 48864, USA

3.0
We have taken our dog Tucker here for 7 years, he’s so healthy. We bring our newer adoptions in now and they take care of them just as well. We trust Banfield but continue to have issues with check ins esp. We are waiting 45 minutes to over an hour just to drop our pets off, and then pick up often takes just as long so it’s distressing for our cat esp. We have had few issues, but the biggest one is we feel that the staff number has decreased since we started bringing Tucker in 2017. We see employees running in and out of the front, multiple people answer the same line and it seems that in general there is a lack of organization due to a lack of staff and no time to communicate. There used to be three people at the front desk at all times, and somebody designated just for phone calls and the company seems to have decreased the staff despite how busy they seem to always be. If it continues to be an issue for us we will be forced to consider a different place which is not my preferred route but the time management needs to improve! When you see my pets twice a year and there is no information needed it shouldn’t take 45 minutes to drop them off, and it shouldn’t make us late to work when we are scheduling appointments accordingly and even tell staff if drop off has to be a certain time for work reasons. I’ve come at 6:45 for a 7am drop off, and been waiting until after 7am for staff to arrive. I hope this improves because I’ve said something the last couple appointments and we continue to have the same problem. - Tyller Fortune
Banfield Pet Hospital Overview Intro Services Detail Photos Location Reviews

Banfield Pet Hospital Introduce

For many Michigan residents, our pets are cherished members of the family, and ensuring their health and happiness is a top priority. In the Okemos community, Banfield Pet Hospital, located at 5135 Times Square Dr, is a well-known option for comprehensive veterinary care. Operating as both a veterinarian practice and an animal hospital, Banfield provides a broad range of services designed to address every stage of a pet’s life, from routine check-ups and preventative care to more complex diagnostic and surgical procedures. This clinic is a convenient and accessible option for pet owners seeking to maintain their animal's long-term health.

Banfield Pet Hospital operates with a focus on preventative care and comprehensive veterinary services. Their mission is to provide high-quality healthcare for pets, and they are known for their wellness plans, which help pet owners manage costs and stay on a consistent schedule for vaccinations and exams. The clinic is equipped to handle a variety of medical needs, from common ailments to more serious conditions that require advanced diagnostic testing and surgery. The staff is committed to providing a caring and professional environment for both pets and their owners. While their business model emphasizes scheduled appointments, their team is dedicated to accommodating unexpected needs, as evidenced by a review from a vacationing pet owner whose dog needed urgent care and was kindly "squeezed in."

The clinic is conveniently located at 5135 Times Square Dr in Okemos, MI 48864, USA. This location is easily accessible for residents in the Okemos area and beyond. As a tenant within a larger retail establishment, the location often benefits from ample parking. It is confirmed to have a wheelchair-accessible car park, which is a thoughtful and important feature for all community members. The clinic's commitment to inclusivity is further highlighted by its designation as an LGBTQ+ friendly space, which helps create a welcoming environment for a diverse clientele.

Banfield Pet Hospital generally operates on an appointments-required basis, but they also offer appointments that are "recommended," depending on the specific service. This system allows them to manage patient flow and ensure that each pet receives the proper amount of time and attention. However, as noted in a customer review, this system can sometimes lead to extended wait times, which is an important consideration for pet owners with tight schedules.

Banfield Pet Hospital offers an extensive list of veterinary services, reflecting a commitment to comprehensive and well-rounded pet care. Their offerings are designed to cover a wide range of pet health needs, from routine maintenance to advanced medical and surgical procedures.

  • Preventative Care: Includes routine Vaccinations for Pets, Parasite Protection and Control, Nutrition Advice, and Wellness and Comprehensive Exams.
  • Dental Care: General Dentistry, Dental Cleanings, and a focus on overall Oral Health.
  • Surgical Services: The clinic offers General Surgery, including Spaying and Neutering.
  • Diagnostic Services: On-site capabilities include In-House Lab Diagnostics, Blood Tests, Digital Radiography, and Ultrasonography for accurate diagnoses.
  • Other Medical Services: The clinic provides Behavior Evaluation and advice, Treatment for Coat and Skin Conditions, and specialized care for Gastrointestinal illnesses.
  • Additional Services: Other offerings include Microchipping, Medical Grooming, Pet Prescriptions, and End of Life Care.

Banfield Pet Hospital is distinguished by several key features that contribute to its reputation in the Michigan community.

  • Comprehensive Care: The wide array of services offered, from preventative health to diagnostic surgery, makes the clinic a one-stop-shop for most pet health needs.
  • Trust and Reliability: A long-term client praised the clinic for providing "great care" to their pets for seven years, speaking to the hospital's consistency and trustworthiness.
  • Commitment to Preventative Health: Their wellness plan model and focus on services like vaccinations and parasite control show a proactive approach to keeping pets healthy.
  • Inclusivity: The clinic's designation as an LGBTQ+ friendly space creates a welcoming environment for all members of the community.
  • Convenience and Accessibility: Located within a retail store with accessible parking, it is a practical option for busy pet owners.

For scheduling an appointment or for more information about the services offered, you can contact the clinic using the following details.

Address: 5135 Times Square Dr, Okemos, MI 48864, USA

Phone: (517) 347-8621

For pet owners in Michigan, what makes Banfield Pet Hospital in Okemos a worthwhile choice? The primary reason is the comprehensive and professional care they provide. The wide-ranging services, from routine vaccinations to complex surgeries and diagnostics, mean that you can rely on this one hospital for a majority of your pet's healthcare needs. The positive reviews from a long-term client, who has trusted the clinic with their pets for many years, are a strong testament to the quality of the medical care and the health outcomes for the animals. The fact that the clinic was able to accommodate a vacationing pet owner in an urgent situation also highlights a level of compassion and dedication that goes beyond a strict appointments-only policy.

However, the honest feedback about long wait times and staffing issues is an important factor to consider. It demonstrates a common challenge in busy veterinary practices and shows the importance of communication and patience. While the customer loves the care their pets receive, the logistical challenges are a real-world consideration for any new client. Despite this, the positive health outcomes and the trust built over seven years are compelling reasons to choose this hospital. The comprehensive approach, a clear commitment to preventative care, and the convenience of its location make Banfield Pet Hospital a strong contender for pet owners in the Okemos area seeking a reliable and knowledgeable partner in their pet’s health. It is a place where professional veterinary services are provided with a focus on long-term wellness.

Banfield Pet Hospital Services

  • Veterinarian

  • Animal Health
  • Behavior Evaluation
  • Behavior advice
  • Blood Tests
  • Canine Dna Test
  • Coat and skin care treatment
  • Comprehensive Exams
  • Comprehensive exams
  • Diagnostic Testing
  • Diagnostics Surgery
  • Digital Radiography
  • Digital radiography
  • End Of Life Care
  • End of life care
  • Gastrointestinal illness diagnosis and treatment
  • General Dentistry
  • General Surgery
  • General dentistry
  • General surgery
  • H3n8 Influenza
  • In-House Lab Diagnostics
  • Medical Grooming
  • Medical grooming
  • Microchipping
  • Nutrition Advice
  • Nutrition advice
  • Oral Health
  • Parasite Control
  • Parasite Protection
  • Parasite control
  • Pet Prescription
  • Pets Veterinary
  • Spaying And Neutering
  • Spays and neuters
  • Treatment Plan
  • Ultrasonography
  • Vaccinations
  • Vaccinations For Pets
  • Veterinary Healthcare Services

Banfield Pet Hospital Details

  • Accessibility

  • Wheelchair-accessible car park
  • Crowd

  • LGBTQ+ friendly
  • Planning

  • Appointment required
  • Appointments recommended

Banfield Pet Hospital Photos

Banfield Pet Hospital Picture 1Banfield Pet Hospital Picture 2Banfield Pet Hospital Picture 3Banfield Pet Hospital Picture 4Banfield Pet Hospital Picture 5Banfield Pet Hospital Picture 6Banfield Pet Hospital Picture 7Banfield Pet Hospital Picture 8Banfield Pet Hospital Picture 9Banfield Pet Hospital Picture 10

Banfield Pet Hospital Location

Banfield Pet Hospital

5135 Times Square Dr, Okemos, MI 48864, USA

Banfield Pet Hospital Reviews

An average rating of ★3.9 from 220 user reviews.

planpricecalltestmoneybeanfleabudgetparasiteheart worm

★ 5★ 4★ 3★ 2★ 1

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