Catawba Veterinary Hospital Introduce
For pet owners across Ohio, selecting a veterinary hospital is a significant decision, as it directly impacts the health and well-being of their beloved animal companions. In Port Clinton, Catawba Veterinary Hospital is a local option for animal healthcare. When local users in Ohio consider veterinary care, they typically look for a combination of medical expertise, compassionate handling of their pets, clear communication, and a professional, respectful environment from all staff members.
Catawba Veterinary Hospital aims to provide veterinary services to the community, addressing a range of pet health needs. The overall experience at a veterinary clinic is shaped not only by the skills of the veterinarians but also by the demeanor and professionalism of every individual on the team, from the front desk to the veterinary technicians. Pet owners value feeling heard, respected, and assured that their pets are in caring hands, especially during potentially stressful visits.
However, recent public feedback regarding Catawba Veterinary Hospital highlights some areas of concern for potential clients. One detailed review specifically mentioned a negative interaction with a veterinary nurse, citing rudeness towards both the pet owner and the dog, impatience, and what was perceived as disrespectful handling, including pulling out the dog's hair. This client expressed significant distress, noting that their dog, typically calm, became anxious due to the nurse's behavior. The review also pointed out a dismissive attitude when the owner attempted to provide relevant information about their dog's known medical conditions and allergies, indicating a lack of thoroughness in understanding the pet's history from the owner's perspective. This type of feedback underscores the critical importance of empathetic and professional conduct from all staff members in a healthcare setting, especially when dealing with vulnerable animals and concerned owners.
Another review raised concerns about communication and billing practices, specifically regarding delays in receiving lab results and diagnoses, and an unexpected change in policy regarding where prescribed specialized food could be purchased. This client described frustration with multiple phone calls that went unreturned or provided vague information, and ultimately felt pressured to purchase more expensive food directly from the clinic after being told they could initially buy it elsewhere. These experiences can lead to significant distress for pet owners, particularly when their animal is unwell and losing weight, highlighting the need for transparent, timely, and consistent communication regarding care plans and associated costs.
Conversely, aspects of the hospital did receive positive mention. In one review, the doctor was described as "really nice" and "way better than the weird, judgmental doctor at Harborview." The front desk staff also received a positive mention in the same review. This suggests that while there may be inconsistencies in staff interactions, there are positive elements within the practice, particularly concerning the veterinarians themselves and some administrative staff.
For Ohio residents considering Catawba Veterinary Hospital, these detailed accounts offer important insights. It emphasizes the need for pet owners to evaluate not just the medical services, but also the overall client experience, including communication, staff demeanor, and billing transparency. When choosing a veterinary partner, local users will likely seek a clinic where their concerns are fully addressed, their pets are handled with consistent kindness, and all aspects of the service are conducted with professionalism and clarity.
Catawba Veterinary Hospital is located at 2954 NE Catawba Rd, Port Clinton, OH 43452, USA. This address places the hospital conveniently within the Port Clinton area, making it accessible for pet owners residing in the city and surrounding communities along the Catawba Peninsula and the western Lake Erie shore in Ohio.
The location on NE Catawba Road (State Route 53) is a main thoroughfare, ensuring ease of navigation for clients coming from various directions. This accessibility is crucial for pet owners, as it facilitates prompt travel for routine check-ups, vaccinations, and especially during urgent or emergency situations. While specific details about parking facilities are not provided, as a veterinary hospital, it is generally expected to offer adequate parking for its clients.
The presence of Catawba Veterinary Hospital in Port Clinton provides a local, easily reachable option for animal healthcare services. This means that Ohio residents in this region have a nearby resource to address the health and wellness needs of their beloved animal companions, contributing to the overall well-being of the local pet population.
As a veterinary hospital, Catawba Veterinary Hospital typically offers a range of comprehensive medical and surgical services for companion animals. While specific details are not provided in the reviews, standard veterinary practices generally include:
- General Wellness Exams: Routine physical examinations to assess overall health, detect early signs of illness, and provide preventative care recommendations.
- Vaccinations: Administration of essential immunizations to protect pets from common and serious infectious diseases, tailored to their age, species, and lifestyle.
- Parasite Prevention and Control: Diagnosis, treatment, and preventative measures for internal (e.g., heartworm, intestinal worms) and external (e.g., fleas, ticks) parasites.
- Diagnostic Services: Utilization of in-house laboratory equipment for blood work, urinalysis, and fecal exams, and potentially external lab services for more specialized tests (e.g., allergy panels, as mentioned in a review). Imaging services like X-rays may also be available.
- General Medicine: Diagnosis and treatment of various illnesses, infections, and non-surgical conditions.
- Surgical Procedures: Common surgical interventions such as spaying, neutering, and various soft tissue surgeries.
- Dental Care: Basic dental examinations, cleanings, and extractions to maintain oral hygiene and prevent periodontal disease.
- Nutritional Counseling: Advice on appropriate diets, weight management, and specific nutritional needs, including recommendations for specialized therapeutic foods.
- Allergy Management: Diagnosis and treatment plans for pet allergies, potentially including advanced testing like allergy panels.
- Emergency and Urgent Care: Providing immediate medical attention for acute illnesses or injuries during regular business hours, with potential referrals for after-hours emergencies.
- Positive Doctor Interactions: At least one review indicates that the doctor at Catawba Veterinary Hospital is "really nice" and perceived as better than veterinarians at other local clinics. This suggests that the primary medical care provider might offer a positive and empathetic experience.
- Positive Front Desk Staff Experience: One review specifically mentioned that the front desk staff were positive, indicating a welcoming initial point of contact for clients.
- Offers Allergy Panel Testing: The practice provides advanced diagnostic services such as allergy panels, which can be crucial for identifying the root cause of pet allergies and guiding targeted solutions. This demonstrates a capability for more in-depth diagnostics.
- Experience with Complex Pet Histories: The practice handles pets with multiple pre-existing conditions, such as blindness, hip issues, and severe allergies, suggesting they are prepared to manage complicated cases.
- Local Presence in Port Clinton: Being situated directly in Port Clinton, the hospital offers convenient, local access to veterinary services for residents of the area, reducing travel time for pet care.
Address: 2954 NE Catawba Rd, Port Clinton, OH 43452, USA
Phone: (419) 797-2180
Mobile Phone: +1 419-797-2180
For pet owners living in Port Clinton and the surrounding areas of Ohio, Catawba Veterinary Hospital offers a local option for their animal care needs. Its suitability for local residents comes with important considerations, as highlighted by client feedback, which can help prospective clients make informed decisions.
A key advantage is the hospital's convenient location on NE Catawba Road, making it easily accessible for routine visits, vaccinations, and urgent care within the community. For Ohio residents, having a local veterinary facility means less travel time and greater convenience, which is particularly beneficial when managing a pet's health. The positive mentions of the doctor and the front desk staff also suggest that certain aspects of the professional care and initial client interaction can be positive.
However, potential clients should also be aware of the feedback regarding staff interactions and communication. The detailed account of a negative experience with a veterinary nurse, including perceived rudeness, impatience, and disrespectful handling, underscores the importance of a consistently professional and compassionate approach from all team members. Similarly, concerns about delayed communication regarding lab results and changes in policy on where to purchase prescribed diets highlight the need for clear, timely, and transparent communication from the entire practice. For pet owners in Ohio, ensuring that all staff members provide respectful care and that communication is consistently clear and forthright will be a significant factor in their satisfaction.
Ultimately, for residents of Port Clinton, OH, Catawba Veterinary Hospital serves as a local veterinary care provider. When considering this option, it may be beneficial for new clients to engage directly with the clinic, openly discuss their expectations for both medical care and client service, and ensure that the full team's approach aligns with their preferences for compassionate and transparent pet care. This proactive approach can help foster a positive relationship and ensure the best outcomes for their cherished animal companions.
Catawba Veterinary Hospital Photos





Catawba Veterinary Hospital Location
Catawba Veterinary Hospital
2954 NE Catawba Rd, Port Clinton, OH 43452, USA
Catawba Veterinary Hospital Reviews
I'm taking 2 stars off specifically because of the nurse with the black pixie cut hair. My visit was about a month ago but I am still so bothered by the nurses behavior.Not only did she have a back & forth with me about my dog but she was very rude to my dog. My girl is blind in her left eye. She also has a bad back hip because as a puppy her leg broke but she was a stray & it never healed properly. I adopted her about 6 years ago. I just moved to Ohio. I have brought my girl to the vet & paid hundreds & hundreds of dollars to makes sure all of her ailments are recognized so I know best how to care for her. To start, My girl had a hard time stepping up to the scale/table. Yes it was all the way to the floor but my girl has very bad depth perception, bad hip & she was anxious. I noticed she got increasingly more anxious as the visit went on & that lady was handling her. My girl has NEVER been this anxious at a doctor's visit. Ever! She's usually very calm & happy to see people. The lady was yanking her up & getting impatient. I was right there watching & was trying to offer help but she just got an attitude said she had it but had asked another nurse to help. She kept huffing & puffing in frustration which just scared my dog. When I said "she's blind in her left eye" the nurse was very, very rude & said "um yea... I can see that." So I guess she just preferred to neglect my dog. This was the point that my dog got anxious. She pointed out several things on my pup which I already had diagnoses for but she was saying she had dogs just like her & she knew better than I did. Doubt it. Doubt all of it. I've never met a dog like mine & I've grown up with dogs all around me. She met my dog for 5 minutes & assumed she knew better than I did. My dog has a reaction to the weather change ever year about twice a year. She sheds her top coat before spring & grows another coat around the end of fall. Warm weather gives her hot spots. We recently had cats show up that aren't ours & their dander makes my dog break out. We had a panel done & found that my girl is allergic to cat dander & fleas. Like more than other dogs would normally be. The allergy panel was not cheap but it got down to the root of the problem & helped guide us to better solutions. Still the nurse argued. I finally snapped & told her "Well I know my dog & everything your saying isn't pertaining to her specifically."Anyways she finally yanked my dog onto the scale. What pissed me off the most was she kept pulling her hair out. Just pulling chunks & tossing them. Causing hair to go everywhere. She said again, she had a dog like this & she loved just pulling the hair. I found it disrespectful. She said every time a dog like this comes in she just loves to pull the hair out. Like what? That's absolutely disgusting behavior. If this lady was losing hair for some reason, I doubt she'd like it if I just start pulling her tufts of hair out. Just because I thought it was satisfying. It's so gross & unprofessional behavior. I felt powerless as I would be expected to pay for this visit. Next time, if forced to deal with this woman, I will just walk out. I don't think she should be working with animals.The only reason I left 3 stars was for the doctor & the front desk staff. The doctor was really nice & way better than the weird, judgemental doctor at Harborview. He let my other dog die after refusing proper care. Let's hope this lady with the black pixie cut hair isn't handling my dog next time or else I will be snatching my girl from her & sharing a few words.
Mar 31, 2025 · Ms. YoungDO NOT take your pets to CATAWBA VET! About 3 1/2 weeks ago our 6yr old shepherd husky basically stopped eating and became very sluggish. On that Wednesday we took him in and they took blood and urine samples. We had to pay for the visit and a lab testing package. Thursday we heard nothing. So friday we called in and they had the results but the vet wasn't in. Monday no response. Called late that afternoon and the vet would have to get back to us. He finally called late Tuesday morning and said they couldn't find anything and needed another urine and a stool sample. Which we had to pay for again! We got them to the office last Thursday. Friday no response. Called numerous times Monday only to be told the vet was busy. Got a call back late yesterday and were told it "might" be a kidney issue. We were told to change his diet to a specific food. Now here's the kicker. They said we could order it elsewhere (cheaper). But now the vet won't authorize it and we're told to order it from their site. About 15% more!! Our dog can barely come up our 3 steps and has lost 14 lbs. Obviously we're gonna give them their money but we'll NEVER go back there!!
Mar 11, 2025 · Jeff MarshallI’m wary of bringing my dog to a new vet, but we were traveling through Ohio and my dog fell ill. Luckily for us, this vet is truly a gem. This is a really small vet office with friendly staff and a detail oriented veterinarian who is happy to tell you his thoughts. I never felt any concern with how they treated my dog nor their diagnosis. They deserve every star I can give them.
Dec 31, 2024 · Michael Mihlbachler3/6/25Dr. Matt Lenke and staff at Catawba Vet Hospital are amazing ! Our 10+ year old Shetland Sheepdog Tucker was violently ill a little over a week ago , through extensive blood work etc. Tucker was diagnosed with Pancreatitis , with daily meds and a special diet Tucker is now a happy camper . Although he would be really happy if he was to be given some table scraps !! NOPE - no longer an option .Thank you again Catawba Vet Hospital .Helen Fagan
Mar 06, 2025 · Helen FaganThey got us in an out with a last minute appointment needed for travel! Great staff!! Super kind and courteous! Priced right for the services we received! Definitely recommend this vet office!!
Oct 15, 2024 · Cāssi Miracle
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