Emergency Animal Hospital of Collin County Introduce
In the great state of Texas, where our pets are truly part of the family, a sudden medical emergency can be one of the most stressful experiences a pet owner can face. When your regular veterinarian's office is closed, having a trusted, reliable, and compassionate emergency care provider is a lifeline. Located in Plano, Texas, the Emergency Animal Hospital of Collin County stands as a premier 24/7 emergency veterinary service dedicated to providing immediate and expert care for your beloved animal companions. This facility is a place of hope and healing, staffed by a team of professionals who are prepared to handle critical situations with skill, speed, and a genuine concern for your pet's well-being.
The team at the Emergency Animal Hospital of Collin County understands the anxiety and fear that accompany a pet emergency. They are known for their ability to not only treat the animal but also to offer immense comfort and clear communication to the worried owner. Their compassionate approach is a recurring theme in reviews, with clients praising the staff for their friendly demeanor, thorough explanations, and caring attitudes. From the front desk staff to the veterinarians and nurses, every member of the team is committed to making a stressful situation as manageable as possible. This level of empathy is crucial when you're facing a crisis, and it's a core feature that sets them apart. They are prepared to see you and your pet without an appointment, operating on a triage system to ensure that the most critical cases are seen first.
This hospital is more than just an emergency clinic; it is a dedicated center for urgent and critical care. They have a deep-seated mission to provide a total pet health care environment with superior customer service. They work in tandem with referring veterinarians, ensuring a seamless continuity of care once your pet is stable. For residents of Collin County and the surrounding areas, this hospital offers immense peace of mind, knowing that expert help is always available, day or night, every day of the year. The team's passion for emergency veterinary medicine and their years of combined experience are what allow them to provide such a high standard of care when it matters most.
The Emergency Animal Hospital of Collin County is conveniently located at 10225 Custer Rd, Plano, TX 75025, USA. This location makes it easily accessible for anyone in Plano and the surrounding communities who are in a time-sensitive situation. When every moment counts, having a clear and direct path to the hospital is invaluable. The facility is also highly accessible, a crucial feature for an emergency clinic. It provides a wheelchair-accessible car park, a wheelchair-accessible entrance, and a wheelchair-accessible toilet. These features ensure that pet owners with mobility issues can navigate the facility without added stress.
The hospital’s operational model is designed for urgency. While they recommend that you contact them before arriving to help them prepare, no appointment is necessary for urgent and emergency cases. The hospital is open 24 hours a day, 7 days a week, 365 days a year, including nights, weekends, and holidays, which is often when pet emergencies occur. For pet owners, the availability of such a facility is a massive relief, knowing that expert help is always just a phone call or a drive away. The hospital also offers a variety of payment options, including credit cards, debit cards, and NFC mobile payments, making the payment process smooth during a difficult time.
The Emergency Animal Hospital of Collin County is prepared to deal with a wide range of emergency and urgent care needs. Their on-site services are extensive, ensuring that they can diagnose and treat a multitude of conditions. Here is a list of some of the key services they offer:
- Emergency and Urgent Care: Providing immediate care for pets with life-threatening injuries or illnesses.
- Diagnostics: Utilizing state-of-the-art diagnostic tools like radiography (X-rays), diagnostic ultrasounds, and laboratory services for in-house blood work.
- Surgical Procedures: Performing various surgical interventions, including soft tissue surgery and laparoscopic surgery.
- Anesthesia and Pain Control: Administering tailored anesthesia and providing essential pain management to ensure your pet is as comfortable as possible during treatment and recovery.
- Hospitalization: Providing a safe and comfortable environment for pets that require an extended stay for monitoring and intensive treatment.
- Other Medical Services: Including fluid therapy, endoscopy, and EKG services to diagnose and manage a variety of internal conditions.
- End-of-Life Care: Offering compassionate euthanasia and cremation services to assist pet owners during the difficult time of saying goodbye.
Their team of veterinarians and nurses are equipped to handle everything from a broken bone to a life-threatening internal issue, demonstrating their comprehensive approach to emergency veterinary medicine.
The Emergency Animal Hospital of Collin County has several features and highlights that make it a truly exceptional and trusted emergency care provider in Texas.
- 24/7 Availability: The fact that they are open 24 hours a day, 365 days a year, is their most crucial feature, offering a much-needed service when family veterinarians are closed.
- Exceptional Compassion: The staff is praised for their kindness and empathy, with reviews highlighting how they go "the extra mile" to keep pets comfortable and offer emotional support to pet owners.
- Life-Saving Care: Clients have shared stories of how the hospital "literally saved his life," which is the ultimate testament to their skill and efficiency in critical situations.
- Prompt and Efficient Service: The team works quickly to get pets in and assessed, triaging cases to ensure the most urgent ones are seen immediately, which is vital in emergency settings.
- Clear Communication: The staff is excellent at explaining procedures, costs, and treatment plans upfront, leaving no questions unanswered and helping to ease a pet owner's worries.
- Thoughtful Touches: From sanitizing a room for a vulnerable puppy to a doctor personally asking a pet and owner to come back for a visit, these small gestures show a deep level of care that goes beyond medical duty.
The reviews from real customers truly capture the spirit of this hospital. One client shared, "They literally saved his life. We thought for sure he wouldn’t make it but, he has. The staff was amazing and friendly. A very caring bunch! I highly recommend!"
Contact Information:
Address: 10225 Custer Rd, Plano, TX 75025, USA
Phone: (214) 547-9900
Mobile Phone: +1 214-547-9900
What makes the Emergency Animal Hospital of Collin County worth choosing is their unwavering commitment to providing immediate, expert, and compassionate care during a pet's most vulnerable moments. While no pet owner ever wants to need an emergency vet, knowing that this facility is there provides invaluable peace of mind. Their 24/7 availability and advanced medical capabilities, including everything from diagnostic ultrasounds to soft tissue surgery, make them a true lifeline for the community. The genuine care and empathy shown by every member of the staff are what transform a difficult experience into a manageable one. By choosing this hospital, you are choosing a team that not only has the skills to save a life but also the heart to care for a family. For any pet emergency in the Collin County area, this hospital is an invaluable resource and a highly recommended choice.
Emergency Animal Hospital of Collin County Services
Emergency Veterinarian Service
- Cremation Service
- Emergency Care
- Health Care
- Pet Care
- Urgent Care
Emergency Animal Hospital of Collin County Details
Service options
- On-site services
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Amenities
- Toilet
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Emergency Animal Hospital of Collin County Photos










Emergency Animal Hospital of Collin County Location
Emergency Animal Hospital of Collin County
10225 Custer Rd, Plano, TX 75025, USA
Emergency Animal Hospital of Collin County Reviews
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★ 5★ 4★ 3★ 2★ 1Dr Navarro and her team are amazing! I had to take my 8 week old puppy in on a Sunday. They not only got us in quickly, after sanitizing a room for us to be extra safe because my baby is still vulnerable to parvo, but the nurse , Dr and staff were all very friendly and thorough. Dr Navarro went the extra mile to keep my baby comfy during tests, even putting her in oxygen chamber to help her stay cool. She even fell asleep! At the vet😂! These ladies are incredible! No ER visit is fun or cheap but this team cares. When we left, Dr N and the front desk ladies asked for Birdie and I to come back and visit. Hands down the best ER vet I’ve seen in 20 years!
May 21 · Kristin HarperThey were wonderful with us and our sweet dog. They literally saved his life. We thought for sure he wouldn’t make it but, he has. The staff was amazing and friendly. A very caring bunch! I highly recommend!
June 21 · martyanne baileyGreat experience with Noah, thank you for taking care of him!I strongly recommend this place, they have great customer service and provide exceptional pet care!
July 27 · Lucian NaritaPrincess was well taken care of during her overnight visit. Her treatment was well explained. She is now home recovering and back to vein her bulldoggie self.
July 26 · Kaz JohnsonAbsolutely amazing. They were on top of every critical emergency that came in. It was incredible. Our boy Scout was in the best hands and worth the distance to go to them. I believe they were the reason my boy lived. Thank you to a great team.
August 28 · Melinde Waddle
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