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Heart + Paw

322 N Broad St, Philadelphia, PA 19107, USA

4.0
My 15 year old senior man who is always scared of people (shelter dog) liked it there and didn't have any issues! His haircut is awesome. And, The groomer is the nicest sweetest groomer we have ever had. We will come back everytime our little poodle gets "too curly" 😁 - Sona Cubero
Heart + Paw Overview Intro Photos Location Reviews

Heart + Paw Introduce

Introduction / Overview

For pet parents across Pennsylvania, particularly those in the vibrant and bustling city of Philadelphia, finding a comprehensive and compassionate veterinary care provider is paramount. Heart + Paw, located at 322 N Broad St, Philadelphia, PA, offers a modern and integrated approach to pet well-being, combining veterinary medicine with grooming and daycare services under one roof. This innovative model is designed to simplify pet care for busy urbanites, providing a convenient and holistic solution for their beloved animal companions. Heart + Paw aims to create a welcoming and comfortable environment for both pets and their owners, understanding that a positive experience contributes significantly to a pet's overall health journey. Their philosophy centers on making pet care less stressful and more enjoyable, focusing on preventative measures, personalized attention, and a commitment to fostering a strong bond between pets and their human families. While they strive for excellence in all aspects of their service, it's important for potential clients to consider all available feedback when choosing a provider. Their goal is to provide top-tier medical care complemented by convenient ancillary services, ensuring that your pet receives comprehensive attention for all their needs. From routine check-ups and essential vaccinations to professional grooming and engaging daycare, Heart + Paw endeavors to be a central hub for Philadelphia's pet community, dedicated to promoting health, happiness, and harmony for every animal they serve.

Location and Accessibility

Heart + Paw is conveniently situated at 322 N Broad St, Philadelphia, PA 19107, USA. This prominent location places it directly on North Broad Street, a major artery running through the heart of Philadelphia, making it highly accessible for residents across the city and surrounding Pennsylvania areas. The building's visibility on such a well-known thoroughfare simplifies navigation for those traveling by car. While parking in a busy urban area like Center City can sometimes require planning, there are typically metered street parking options nearby, and several parking garages are often within a reasonable walking distance. It's always advisable to allocate a few extra minutes for parking upon arrival. The North Broad Street address also benefits significantly from Philadelphia's extensive public transportation network. Numerous SEPTA bus routes operate along Broad Street, with stops frequently located just outside or very close to the facility. Additionally, the Broad Street Line (subway) has stations within easy walking distance, providing direct access from various parts of the city and connecting to regional rail lines. This excellent public transit connectivity makes Heart + Paw a highly convenient option for pet owners who prefer not to drive or rely on public transport. The strategic placement of Heart + Paw in such a central and accessible part of Philadelphia underscores its commitment to serving a wide demographic of pet owners, ensuring that comprehensive pet care, grooming, and daycare services are within easy reach for the local community.

Services Offered

  • Comprehensive Veterinary Care: Including routine wellness exams, vaccinations, preventative medicine, and diagnosis/treatment of illnesses.
  • Dental Care: Professional dental cleanings, extractions, and oral health assessments.
  • Surgical Services: Various surgical procedures performed with advanced anesthetic monitoring.
  • Diagnostic Imaging: In-house X-rays and potentially ultrasound for quick and accurate diagnoses.
  • In-House Laboratory: For rapid blood work, urinalysis, and other essential diagnostic tests.
  • Professional Grooming: Full-service grooming for dogs (and likely cats, though dog-specific reviews were prominent), including breed-specific cuts, baths, and nail trims.
  • Pet Daycare: Supervised playtime and socialization for dogs in a safe environment.
  • Behavioral Consultations: Guidance and advice on managing pet behavior challenges.
  • Nutritional Counseling: Expert advice on appropriate diets for different life stages and health conditions.
  • Online Pharmacy: Convenient access to prescription medications and pet products.
  • Telemedicine/Virtual Consultations: For certain non-emergency concerns (would need direct confirmation of current offerings).
  • Puppy/Kitten Packages: Comprehensive wellness plans for young pets.

Features / Highlights

  • Integrated Pet Care Model: Offers veterinary care, grooming, and daycare services all under one roof, providing a convenient and holistic approach to pet well-being.
  • Modern and Welcoming Facilities: Designed to create a comfortable and less stressful environment for pets and their owners.
  • Experienced Grooming Team: Praised for their skill and kindness, with specific mentions of groomers (like Charlie in past reviews) who are gentle and deliver excellent haircuts.
  • Focus on Pet Comfort: Demonstrated by positive experiences from pets, even anxious ones (e.g., "My 15 year old senior man who is always scared of people (shelter dog) liked it there").
  • Compassionate Approach: Staff (including vet assistants and doctors) are described as kind, caring, and thorough in their medical roles.
  • Customer Service Focus: Aims to be responsive and attentive to client needs, though specific instances of challenges have been noted by some customers regarding communication and fee policies.
  • Central Philadelphia Location: Highly accessible for residents throughout the city, making appointments more convenient.
  • Emphasis on Holistic Well-being: Providing comprehensive care that considers not just medical needs but also social and hygiene aspects of pet health.
  • Commitment to Quality: Strives to offer high standards of care across all services, from veterinary procedures to grooming results.
  • Support for Anxious Pets: Proven ability to work patiently with nervous animals, ensuring a positive experience for sensitive pets.

Contact Information

Address: 322 N Broad St, Philadelphia, PA 19107, USA

Phone: (267) 388-1747

Mobile Phone: +1 267-388-1747

Conclusion: Why this place is suitable for locals

For pet parents in Philadelphia and across Pennsylvania, Heart + Paw offers a distinctive and, for many, a highly suitable solution for their pet care needs. Its integrated model, combining comprehensive veterinary services with professional grooming and engaging daycare all under one roof, is a significant convenience for busy urban dwellers. This seamless approach means less travel and juggling multiple appointments, simplifying the often-complex logistics of pet ownership in a bustling city. The central location at 322 N Broad St ensures excellent accessibility, whether by personal vehicle or public transportation, making it a practical choice for residents throughout the greater Philadelphia area. Many customers laud the compassionate and skilled grooming services, highlighting the gentle approach with anxious pets and the excellent results. For example, a senior dog, typically "scared of people," had no issues and received an "awesome" haircut, and a nervous puppy thrived under patient care, demonstrating their ability to handle various temperaments. However, it's also important for potential clients to be aware of all feedback. One customer shared a challenging experience involving communication regarding late fees and appointment cancellation, coupled with a perception of discriminatory treatment, which led to frustration. This feedback, while a singular account, underscores the importance of clear communication and consistent customer service for all clients. Despite this, the overall model of Heart + Paw—providing comprehensive care that includes wellness, medical services, grooming, and daycare—remains highly appealing for locals seeking a one-stop-shop for their pet's needs. When the experience is positive, the convenience and quality of care, particularly in grooming, are highly valued. For Pennsylvanians looking for a modern, integrated pet care solution that can handle various aspects of their pet's well-being, Heart + Paw presents a compelling option, striving to create a comprehensive and caring environment for their animal companions.

Heart + Paw Photos

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Heart + Paw Location

Heart + Paw

322 N Broad St, Philadelphia, PA 19107, USA

Heart + Paw Reviews

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