Heart + Paw Ludlow St: Your Premier Pet Care Hub in Philadelphia, PA

Heart + Paw Introduce

Introduction / Overview

For pet parents across Pennsylvania, especially those within the dynamic urban landscape of Philadelphia, ensuring their beloved animal companions receive comprehensive, compassionate, and convenient care is a top priority. Heart + Paw, located at 1111 Ludlow St, Philadelphia, PA, represents a modern and innovative approach to pet well-being. This facility is not just a veterinary clinic; it's an integrated pet care hub, thoughtfully designed to bring together essential services like veterinary medicine, professional grooming, and engaging daycare all under one roof. This holistic model aims to simplify the lives of busy pet owners by providing a seamless and high-quality experience for all their pet's needs. Heart + Paw at Ludlow Street is built on the philosophy that a stress-free environment for pets leads to better health outcomes and a more positive experience for everyone involved. They understand that pets are cherished members of the family, and their dedicated team strives to create a welcoming and comfortable atmosphere that fosters trust and minimizes anxiety during visits. From routine health maintenance to specialized treatments and joyful playtime, Heart + Paw is committed to nurturing the bond between pets and their human counterparts, ensuring every animal receives the individualized attention and expert care they deserve. This location, like others within the Heart + Paw network, is digitally enabled and designed with leading research on low-stress vet care in mind, aiming to redefine the pet care experience for Philadelphia's diverse community of animal lovers.

Location and Accessibility

Heart + Paw at 1111 Ludlow St, Philadelphia, PA 19107, USA, boasts an exceptionally convenient and accessible location within the bustling East Market neighborhood of Center City Philadelphia. This prime address positions the facility right in the heart of urban activity, making it an ideal choice for residents throughout Philadelphia and its surrounding Pennsylvania communities. Ludlow Street, particularly in the East Market area, is well-served by a robust network of transportation options, ensuring ease of access for all visitors. For those traveling by car, while parking in Center City can sometimes require a bit of patience, there are often metered street parking spaces in the vicinity and numerous paid parking garages within a short walking distance. Planning ahead for parking, especially during peak hours, is always a good strategy. A significant advantage of this location is its outstanding connectivity via public transportation. The 1111 Ludlow Street address is directly adjacent to major SEPTA subway lines, including the Market-Frankford Line, and is well-served by numerous bus routes. Regional Rail lines are also within easy walking distance, making it incredibly convenient for pet owners commuting from various parts of the city and its suburban areas. This excellent accessibility minimizes travel stress for both pets and their owners, ensuring that essential veterinary, grooming, and daycare services are readily available without significant logistical hurdles. The thoughtful design of the facility and its strategic urban placement underscore Heart + Paw's commitment to being a central and indispensable resource for the local pet-owning community in Pennsylvania.

Services Offered

Heart + Paw at Ludlow Street offers a comprehensive suite of services designed to provide integrated and convenient care for your beloved pets:

Veterinary Services: This includes full-service general practice veterinary care, encompassing routine wellness exams, vaccinations (for both dogs and cats), preventative health screenings, and diagnosis and treatment for a wide array of illnesses and injuries.
Dental Care: Professional teeth cleaning, dental extractions, and other oral health services vital for your pet's overall health and well-being.
Surgical Procedures: A range of surgical services, including spaying and neutering, soft tissue surgeries, and other necessary operations, all performed with advanced anesthetic monitoring.
Diagnostic Imaging: Access to modern diagnostic tools such as digital X-rays and potentially ultrasound, enabling quick and accurate internal assessments.
In-House Laboratory: For efficient processing of blood work, urinalysis, and other diagnostic tests, allowing for quicker results and treatment plans.
Professional Grooming: Full-service dog and cat grooming, offering baths, haircuts tailored to breed and owner preference, nail trims, and other spa-like services to keep pets looking and feeling their best.
Dog Daycare: Supervised, engaging daycare programs designed to provide socialization, exercise, and mental stimulation for dogs in a safe and fun environment, complete with regular updates and photos for owners.
Behavioral Counseling: Guidance and support for pet parents dealing with various behavioral challenges in their animals.
Nutritional Guidance: Expert advice on optimal diets, weight management, and specific nutritional needs for pets at different life stages or with health conditions.
Online Pharmacy & Pet Portal: Convenient access to prescription medications, food, and products, along with a digital portal for managing appointments and accessing pet health records.
Low-Stress Handling Techniques: The facility is designed and staff are trained to minimize stress for pets during visits, incorporating low-stress vet care research.

Features / Highlights

Heart + Paw at Ludlow Street distinguishes itself with several key features that make it a standout choice for Pennsylvania pet owners:

Integrated Care Model: One of its strongest highlights is the seamless integration of veterinary care, grooming, and daycare services. This "one-stop-shop" approach significantly enhances convenience for busy pet parents in Philadelphia, streamlining their pet's health and wellness routine.
Highly Praised Staff: Consistently receiving glowing reviews, the staff at Heart + Paw are described as "all so wonderful," "kind and compassionate," and truly attentive to pets' needs. This fosters a welcoming and comforting environment for both animals and their owners.
Personalized Attention: The team goes above and beyond, with examples like sending "incredible pics and report cards every time I take her to day care" and even throwing a "birthday party (at no extra cost)" for a beloved dog, demonstrating a genuine love and commitment to their furry clients.
Expert Veterinary Team: The presence of highly skilled veterinarians, like Dr. Maci Torres, who are noted for answering all questions thoroughly and creating clear health plans, instills confidence in pet parents. The continuous positive feedback about the "best veterinary practice around" highlights the quality of medical care.
Low-Stress Environment: The facility is thoughtfully designed with leading research on low-stress vet care, aiming to make visits as calm and positive as possible for pets. This is crucial for reducing anxiety, especially for animals who may typically be fearful of vet visits.
Digital Enablement: As a modern pet care center, Heart + Paw utilizes technology to enhance the client experience, likely including online booking, digital records, and communication platforms to keep pet parents informed and engaged.
Central & Accessible Location: Situated in the East Market area, it offers convenient access via public transport and major roadways, making it easy for Philadelphians to reach.
Commitment to Pet Happiness: Beyond medical care, the focus on activities like daycare and celebrating pet milestones underscores a holistic approach to pet well-being, acknowledging their emotional and social needs.
Building Strong Relationships: The emphasis on being "in good hands" and the long-standing trust from repeat customers (like "two years" of visits) illustrates their success in building lasting client relationships.

Contact Information

Address: 1111 Ludlow St, Philadelphia, PA 19107, USA

Phone: (267) 388-1747 (Note: Previous information listed (215) 217-0160, but recent public data shows 267 number as active for this location)

Mobile Phone: +1 267-388-1747

Conclusion: Why this place is suitable for locals

For pet parents residing in Philadelphia and the wider Pennsylvania region, Heart + Paw at 1111 Ludlow St stands out as an exceptionally suitable and highly recommended destination for their pet care needs. The facility’s integrated model, which combines veterinary services, professional grooming, and engaging daycare all under one roof, offers unparalleled convenience that perfectly aligns with the busy lifestyles of urban Pennsylvanians. This "one-stop-shop" approach simplifies pet care logistics, minimizing travel and time commitments for pet owners who appreciate efficiency without compromising on quality. The prime Center City East Market location further enhances its suitability, offering excellent accessibility via Philadelphia's comprehensive public transportation network and major roadways. This ease of access ensures that vital pet services are always within reach, whether for routine check-ups, unexpected illnesses, or daily daycare needs. However, what truly solidifies Heart + Paw's appeal for locals, as resoundingly echoed in customer testimonials, is the genuinely wonderful, kind, and compassionate staff. Pets like "Ellie" not only receive top-notch veterinary care but also "LOVE" the workers, thriving in an environment where they feel safe and cherished. The personalized touches, such as sending "incredible pics and report cards" from daycare and even organizing a "birthday party" for a beloved pet, demonstrate a dedication that goes far beyond standard service. The confidence expressed by owners, knowing their dog is "in good hands," and the praise for veterinarians like "Dr. Maci Torres" who provide clear plans and answer all questions, underscore the high standard of care and communication. This deep commitment to pet and owner well-being makes Heart + Paw at Ludlow Street an invaluable resource, fostering a sense of community and trust that makes it an ideal and reliable choice for any Philadelphia local seeking comprehensive, compassionate, and convenient care for their cherished animal companion.

Heart + Paw Dog

Veterinarian
Administer Medications
Trust Heart + Paw in Philadelphia and East Market for exceptional administration of medications; our licensed veterinarians provide vital care at our animal hospital nearby, ensuring your pets receive professional, reliable services in a safe environment.
Advanced Diagnostics
Animal Dental Health
Ensure your pet's oral health is at its best with Heart + Paw's Animal Dental Health services, offering expert veterinary care in Philadelphia and East Market while searching for "veterinarians near me" or "pet hospitals near me" right when you need it.
Animal Microchipping
Ensure your pet's safety with Heart + Paw's Animal Microchipping service, providing reliable identification and peace of mind while you search for a veterinarian near you in Philadelphia and East Market, where quality veterinary care and support await.
Animal Rescue
Behavioral Issues
Canine Vaccines
At Heart + Paw, we provide essential canine vaccines to protect your beloved pet’s health, ensuring that our Dublin veterinarians offer top-tier veterinary care in Philadelphia and East Market with ease and convenience, from routine appointments to urgent rear muy dos dog emergencies.
Cat Healthy
At Heart + Paw, our 'Cat Healthy' service in Philadelphia and East Market ensures expert veterinary care, from wellness exams to urgent interventions, so your beloved cat receives the exceptional attention your pet deserves at a nearby vet clinic.
Cat and Dog Grooming
At Heart + Paw, our expert grooming services in Philadelphia, Center City, Society Hill, and East Market ensure that your pets receive loving and professional care with a focus on maintaining their health and happiness from our skilled veterinary team.
Cat and Dog Health Certificates
At Heart + Paw in Philadelphia's East Market, we provide trusted cat and dog health certificates, ensuring your pets receive necessary vaccinations and checks before travel orography updates, all under swift and reliable veterinary care.
Cat and Dog Microchipping
Microchip your cat or dog at Heart + Paw, the trusted veterinarian in Philadelphia and East Market, ensuring peace of mind with your pet's identification while stopping tactical wandering and lost pet incidents—rely on our comprehensive veterinary care.
Cat and Dog Surgery
Heart + Paw offers expert Cat and Dog Surgery services in Philadelphia and East Market, providing comprehensive veterinary care from skilled professionals at our state-of-the-art pet hospital to ensure your beloved companions receive the best surgical attention.
Cat and Dog Teeth Cleaning
Ensure your pet's dental health with Heart + Paw's Cat and Dog Teeth Cleaning service; our experienced veterinarians in Philadelphia and East Market provide essential veterinary care for healthier smiles and happier pets, aiding in their overall welfare.
Cat and Dog Urgent Care
At Heart + Paw, our Cat and Dog Urgent Care in Philadelphia and East Market provides immediate, expert veterinary services for any emergency, ensuring your beloved companions receive the best care at our trusted animal hospital nearby.
Cat and Dog Vaccinations
At Heart + Paw, we offer comprehensive dog and cat vaccinations to ensure your pets stay healthy and protected; visit our state-of-the-art animal hospital in Philadelphia’s East Market for expert veterinary care tailored just for your beloved companions.
Cat's Health
At Heart + Paw, our dedicated Cat's Health service offers exceptional veterinary care and grooming services, ensuring your feline companions receive the highest quality treatment in Philadelphia and East Market when they need it most.
Compassionate Pet Care
Compassionate Pet Care at Heart + Paw provides expert veterinary care in Philadelphia and East Market, ensuring the health and well-being of your loved ones at our trusted animal hospital, ideal for regular check-ups or urgent needs.
Day Camp
Dental Assessment
At Heart + Paw in Philadelphia and East Market, our comprehensive dental assessment ensures your pet's oral health is prioritized, delivering preventative care and reliable veterinary service near you for all your urgent and routine veterinary needs.
Dental Cleaning
Give your pet the highest standard of dental care at Heart + Paw, your go-to veterinarian in Philadelphia and East Market, assuring healthy smiles and overall well-being with expert vet cleaning services tailored to enhance and maintain their oral hygiene.
Dental Procedures
At Heart + Paw, we offer comprehensive dental procedures tailored for your pets, ensuring bright smiles and optimal health—schedule your visit at our Philadelphia and East Market locations for trusted, top-notch veterinary care and urgent services near you.
Dental Radiology
At Heart + Paw, our strategic Dental Radiology services provide precision imaging for your pets’ oral health, enhancing veterinary care near you in Philadelphia and East Market at our dedicated animal hospital when urgent care is necessary.
Dog's Health
At Heart + Paw, our dedicated veterinary health service in Philadelphia and East Market provides comprehensive dog health check-ups, urgent vet care, vaccinations, and wellness plans, ensuring your canine companions thrive with expert attention tailored for their needs.
Ear Trim
Fecal Exams
At Heart + Paw, we offer comprehensive fecal exams for your pets to ensure their health and well-being, utilizing expert veterinary care from our dedicated team at our animal hospital in Philadelphia and East Market for accessible professional support near you.
Feline Leukemia Testing
Ensure your cat’s health with our expert Feline Leukemia Testing at Heart + Paw—your trusted veterinarian in Philadelphia and East Market—providing compassionate veterinary care at our welcoming animal hospital for peace of mind.
General Veterinary Care
Experience top-notch general veterinary care at Heart + Paw, a trusted animal hospital in Philadelphia and East Market, providing comprehensive services for your pets, including well-checks, vaccinations, and urgent vet services to ensure their health and happiness.
Geriatric Pet
At Heart + Paw, we offer specialized geriatric pet care services in Philadelphia and East Market, ensuring comforting veterinary care tailored for seniors, helping your loving companion thrive during their golden years at our trusted animal hospital.
Health Certificates For Travel
Health Exams
At Heart + Paw, we provide comprehensive health exams to ensure your pet stays healthy and happy, with expert vets ready to serve you in Philadelphia and East Market, making us your go-to animal hospital for all veterinary care needs.
Health Plan
Heartworm Medicine
At Heart + Paw, our dedicated team provides comprehensive heartworm medicine to protect your loving pets from serious harm, ensuring their health with expert veterinary care – conveniently available at our animal hospital located in Philadelphia and East Market.
Heartworm Prevention
Heartworm Testing
Ensure your pet’s health with reliable heartworm testing at Heart + Paw, your trusted veterinarian in Philadelphia and East Market, where we provide top-notch veterinary care to keep your animal companions happy and healthy; visit us today.
Hr Services
Illness Exams
In-House Diagnostics
Experience top-notch in-house diagnostics at Heart + Paw, your trusted veterinarian in Philadelphia and East Market, offering exceptional veterinary care and quick access to critical information for your pet's health at our local vet clinic.
Internal Medicine
Medical Treatment
Neuter Surgery
At Heart + Paw, our expert veterinarians in Philadelphia and East Market provide safe and compassionate neuter surgeries, ensuring optimal veterinary care and focus on your pet’s health—visit us for dedicated support you can trust at our animal hospital.
New Kitten Exams
Online pharmacy delivery
Experience seamless pharmacy delivery for your pets through Heart + Paw, where our trusted veterinarian services ensure your furry family member gets the prescribed medications right to your doorstep in Philadelphia and East Market.
Pet Dental Care
Keep your pet's smile bright and healthy with Heart + Paw's Pet Dental Care, offering comprehensive veterinary services that include cleanings, checkups, and treatments — your premier animal hospital in Philadelphia and East Market, dedicated to optimal oral health.
Pet Diagnostic Services
Pet Diagnostics
At Heart + Paw, we provide advanced pet diagnostics in Philadelphia and East Market to accurately identify health issues and ensure your pets receive exceptional veterinarian care for a healthier, happier life, all conveniently located at our vet clinic nearby.
Pet Euthanasia Service
Pet Healthy
Pet Pharmacy
Heart + Paw offers a comprehensive pet pharmacy in Philadelphia and East Market, providing convenient access to quality medications and care essentials as your trusted veterinary service leader, ensuring your pets receive the best treatment when they need it most.
Pet Radiology
Pet Surgeries
At Heart + Paw, we provide high-quality pet surgeries in Philadelphia and East Market, ensuring your cherished companion receives exceptional veterinary care in our expert animal hospital, from routine procedures to urgent medical attention just when you need it most.
Pet's Vaccinations
At Heart + Paw, our dedicated team offers pet vaccinations tailored to keep your beloved companions healthy and safe; trust the leading veterinarian near me in Philadelphia and East Market for exceptional veterinary care, urgent services, and friendly guidance onsite.
Prescription Diet
Preventative Care Plan
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Preventive Exams
Trust Heart + Paw in Philadelphia and East Market provides comprehensive preventive exams for your pet, ensuring they receive top-notch veterinary care at an attentive animal hospital. Our goal is lasting health and discounts.
Puppy Care
Rabies Vaccine
At Heart + Paw, our Philadelphia veterinary clinic offers essential rabies vaccinations for your pets, ensuring their health and safety while providing top-notch veterinary care, all conveniently located near you as the trusted pet hospital and urgent vet facility.
Radiology And Ultrasound
Regular Check-Ups
Regular Health Screenings
At Heart + Paw in Philadelphia and East Market, we offer regular health screenings to ensure your pets receive the expert veterinary care they deserve, providing early detection for long-term health and wellness, whether for routine check-ups or urgent concerns.
Routine Bloodwork
Routine Check-Ups
Routine Dental Care
At Heart + Paw, our Routine Dental Care ensures your pet’s oral health is prioritized, providing gentle veterinary care and hygiene check-ups to keep teeth and gums healthy in Philadelphia and East Market, making us the trusted veterinarian and animal hospital nearby.
Routine Health
Routine Preventive Care
Sanitary Trim
At Heart + Paw, our Sanitary Trim service ensures your pet receives professional care during their grooming, maintaining cleanliness and hygiene for your beloved companion, making us the go-to veterinarian for complete veterinary care in Philadelphia and East Market.
Senior Pet
Shedding Treatment
Spa Treatment
Experience rejuvenating spa treatments for your pets at Heart + Paw, the leading veterinary care and grooming station in Philadelphia and East Market, ensuring your beloved animals receive the ultimate pampering in a compassionate and professional environment.
Spay And Neuter
At Heart + Paw, we provide compassionate and expert spay and neuter services at our animal hospital in Philadelphia and East Market, ensuring the best veterinary care for your pets and contributing to a healthier local pet community.
Spay and Neuter for Dogs and Cats
Your trusted veterinarian near you, Heart + Paw offers safe and affordable spay and neuter services for dogs and cats in Philadelphia and East Market, promoting responsible pet ownership while ensuring essential veterinary care for your pets.
Treatment Plan
At Heart + Paw, our customized Treatment Plan ensures your pets receive the highest quality veterinary care tailored to their specific needs, all conveniently located near you in Philadelphia and East Market, with urgent care available for any concerns.
Vet Centers
Trust Heart + Paw's Vet Centers in Philadelphia and East Market for expert veterinary care, grooming, and genuine compassion, serving all your pets' needs at our fully equipped animal hospital - your go-to vet clinic and urgent vet resource nearby.
Vet Visits
At Heart + Paw, we offer accessible vet visits in Philadelphia and East Market, assuring high-quality veterinary care and vital health services for your pets in a state-of-the-art animal hospital environment; we're your trusted veterinarian when urgent care is needed nearby.
Veterinary Center
At Heart + Paw's Veterinary Center in Philadelphia, our skilled team offers comprehensive veterinary care, emergency services, and professional grooming for pets in East Market, Center City, and Society Hill, ensuring your beloved companions receive the best attention.
Veterinary Medicine
At Heart + Paw, our dedicated fifth provider team in Philadelphia and East Market offers comprehensive veterinary medicine services, ensuring compassionate care and advanced treatment options for pets that require routine check-ups, urgent examinations, and proper growth guidance.
Veterinary Pharmacists
Veterinary Practice
Veterinary Technician Appointments
Schedule your Veterinary Technician Appointment at Heart + Paw for expert veterinary care, whether you're at our convenient Philadelphia location or East Market; we provide urgent services, grooming options, and ongoing health maintenance to keep your pets happy and healthy.
Veterinary Visits
At Heart + Paw in Philadelphia and East Market, our veterinary visits provide compassionate and comprehensive care for pets, ensuring their health and wellness, while easing the stress of visits to the animal hospital with reliable and accessible veterinary services nearby.
Wellness Exams for Pets
At Heart + Paw, we provide comprehensive wellness exams for pets, ensuring top-quality veterinary care, where you can count on us as your trusted veterinary partner located conveniently for you in Philadelphia and East Market.
cat friendly environment
At Heart + Paw, we create a soothing and cat friendly environment that ensures your feline companions receive specialized veterinary care while feeling safe and relaxed, providing peace of mind for pet owners in Philadelphia and East Market when searching for timely medical services.
dental cleanings
At Heart + Paw, we offer expert dental cleanings to ensure thorough dental care for your pets in Philadelphia and East Market, helping to maintain their overall health with our trusted veterinary services in a welcoming environment.
fear free environment
At Heart + Paw, we create a fear-free environment to make veterinary visits stress-free for pets, ensuring that they receive top-notch care at our Philadelphia and East Market clinics for all your urgent veterinary needs, grooming, and holistic interventions.
in-house laboratory
Experience swift and precise diagnosis at Heart + Paw's in-house laboratory in Philadelphia and East Market, providing essential veterinary care so you and your pet can address health concerns promptly at your trusted vet clinic.
preventive wellness exames
Ensure your pet's long-term health and happiness with Heart + Paw's comprehensive preventive wellness exams, conducted by trusted veterinarians in Philadelphia and East Market, next to your local vet clinic, enabling you the best veterinary care.
spay & neuter operations
At Heart + Paw, our expert veterinarians provide safe and affordable spay and neuter operations for pets in Philadelphia and East Market, ensuring optimal understood veterinary care, promoting a healthier and happier life for your beloved companions.
teletriage services
At Heart + Paw, our teletriage services provide immediate veterinary care consultations for your pets, ensuring you get expert advice conveniently from home so you can find the best solutions with the utmost safety for your furry companions in Philadelphia and East Market.
veterinary care
Heart + Paw offers compassionate veterinary care for all pets at our state-of-the-art animal hospital in Philadelphia and East Market, ensuring prompt attentiveness for routine check-ups, urgent care, and seamless connection to local groomers and quality services near you.

Heart + Paw Details

Service options
On-site services

Accessibility
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Amenities
Gender-neutral toilets
Toilet

Crowd
LGBTQ+ friendly
Transgender safe space

Planning
Appointment required
Appointments recommended

Parking
Free of charge street parking
Paid multi-storey car park

Heart + Paw Photos

Heart + Paw Location

Heart + Paw

Pennsylvania Philadelphia County Philadelphia Center City East Ludlow Street

1111 Ludlow St, Philadelphia, PA 19107, USA

Heart + Paw Reviews

An average rating of ★4.9 from 902 user reviews.

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★ 5★ 4★ 3★ 2★ 1

I love it at heart and paw! I bring my dog Ellie for the vet, grooming, and day care. The workers are all so wonderful and Ellie LOVES them all. They also send incredible pics and report cards every time I take her to day care and even threw her a birthday party (at no extra cost mind you) 😭. I always know that my dog is in good hands at heart and paw.
February 12 · Andie Bonner
I have been taking my dog twig to 2 of the Philadelphia locations for two years. Today I had the most amazing experience with Dr Maci Torres. She answered all of my questions and made helped us figure out a plan for twig. The receptionist and vet techs are also so kind and compassionate. The best veterinary practice around!! Thank you all
April 25 · Delaney Moore
We absolutely LOVE Heart + Paw, and our puppy loves it even more than us! She gets excited the minute we tell her she is going to 'playtime'. The staff takes such good care of her, we feel like we are dropping her off with family. We receive amazing pictures of her playing throughout the day and she comes home tired and happy. The veterinary team provide exceptional care and it's such a comfort to know she is in good hands. We truly can't say express how much we love them!!
January 30 · simone careaga
My cats Benny & Flynn both have been getting treated at Heart + Paw -East Market since I adopted them a year ago. The staff at Heart + Paw are all very friendly and kind and communicative throughout their veterinary visits. I feel when they come here they are in good hands and never have to worry. They always answer all of my questions and I get a detailed outline after each visit sent to me. They are easy to get ahold of either by phone, text, or appointment making on their website. Super efficient. Their location is super close to my apartment which makes it easy to transport my cats to their appointments. The office is very nice & clean, and while the vet is not always either of my cat’s favorite place, the office does their best to help make Benny and Flynn feel safe and comfortable while they are there. I love how the moment we enter the office the front desk staff greet us with warm smiles and often I show the staff some cute pictures of the boys at home and reels I post on their instagram page. No matter what the circumstance of our visit is, there has never been a time at Heart + Paw that my experience was less than satisfactory. Their customer service and treatment is always above and beyond.
December 12 · Diane Hurst
Not me literally crying leaving the vet — but for all the right reasons.I had just moved to Philly when our dog developed a painful infection in his toes due to allergies. I called five different vet offices the day before with no luck, but this clinic got us in same day. From the moment we walked in until the moment we walked out, I felt like we were in the best hands.The doctor was unbelievably kind, smart, and took the time to explain everything in a way that made sense — no confusing jargon, no pressure to buy unnecessary add-ons (a rare find these days). They treated my dog like family, and even sent us home with two toys so our other pup at home wouldn’t feel left out. Who does that?! It was such a thoughtful touch that made a hard day feel so much better.You can tell everyone here truly loves animals and shows up with both compassion and expertise. I’m so, so grateful we found them — this place is a gem. If you’re in Philly and looking for a vet who genuinely cares, this is it.
May 01 · Allie Ledbetter