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Brothers PetsVet Near MeVirginiaNorfolkGhentVet in West 21st StreetMarshall Betsy DVM

Marshall Betsy DVM

Veterinarian ★5.0

939 W 21st St, Norfolk, VA 23517, USA

5.0
Dr. Marshall and team are true professionals: compassionate, skilled and attentive. So many little touches make this office a pleasure to visit: they seem to know my pet my name and quirks (and they seem to be this familiar with all their pet patients). They never seem rushed and genuinely seem to enjoy the animals they treat.Their hours are convenient and they are very accommodating to unscheduled situations that may arise. They fully explain the cost and care options with every situation. The office is very well managed and, while there is certainly an occasional emergency, they are very good about keeping you apprised of what’s going on that could impact your wait time. - Cathy Lewis
Marshall Betsy DVM Overview Intro Detail Photos Location Reviews

Marshall Betsy DVM Introduce

When you're looking for a veterinarian in Norfolk, Virginia, you're not just searching for a doctor; you're looking for a partner in your pet's health. You want a professional who is not only knowledgeable and skilled but also genuinely compassionate and attentive. For many pet owners in the region, that search leads them to Marshall Betsy DVM. Dr. Marshall and her team have built a reputation for providing a level of care that goes far beyond the standard, treating each pet as an individual with unique needs and quirks. This personalized approach, combined with a well-managed and accommodating practice, makes her clinic a trusted destination for pet owners seeking peace of mind.

Dr. Marshall's practice stands out for its commitment to building relationships with both pets and their owners. Clients consistently praise the team's ability to remember their pets by name and even recall their individual personalities. This level of familiarity creates a welcoming and comfortable environment for animals and helps build a foundation of trust. The clinic's staff is known for being unhurried and attentive, taking the time to fully explain care options and costs, ensuring that pet owners are active and informed participants in their pet's health decisions. This combination of professional expertise and warm, personal care is what makes Dr. Marshall's practice a cornerstone of the Norfolk veterinary community.


The practice of Dr. Betsy Marshall is located at 939 W 21st St, Norfolk, VA 23517, USA. This address places the clinic in the vibrant and accessible Ghent neighborhood of Norfolk, making it a convenient option for residents across the city and surrounding areas. The central location on W 21st Street is easy to find, and the clinic has made a concerted effort to ensure it is accessible to all.

For clients with mobility challenges, the clinic provides a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. These features demonstrate a commitment to providing a comfortable and accommodating experience for all visitors. While the clinic recommends appointments to ensure a smooth visit, they are also known for being "very accommodating to unscheduled situations that may arise." This flexibility, combined with a well-managed office, means that even during unexpected emergencies, clients are kept informed and cared for.


Dr. Betsy Marshall's practice offers a wide range of veterinary services tailored to the needs of small animals. Based on public information, Dr. Marshall is known for her professional interests and expertise in several key areas.

  • Emergency Medicine and Critical Care: Dr. Marshall has a strong background in emergency medicine, and the clinic is equipped to handle unscheduled and urgent situations that may arise.
  • Dentistry: The clinic places a high value on dental health, offering comprehensive services to prevent and treat dental conditions in pets.
  • Surgery: The practice is skilled in various surgical procedures, with a focus on providing safe and comfortable care before, during, and after surgery.
  • Pain Management: Dr. Marshall specializes in compassionate and effective pain management protocols, which can include alternative therapies like acupuncture.
  • Preventive Care: Services include semi-annual wellness exams, vaccinations, and parasite prevention to keep pets healthy year-round.
  • Senior Care: Specialized care protocols are available to help older pets age gracefully and comfortably.
  • Behavioral Services: The team provides guidance and support for pet owners dealing with behavioral issues.
  • Microchipping: Offers microchip ID services to help ensure pets can be identified and returned if they get lost.
  • Acupuncture: As a Certified Veterinary Acupuncturist (cVMA), Dr. Marshall offers this alternative therapy for chronic pain and other conditions.

The unique highlights of Dr. Betsy Marshall's practice are what make it a trusted choice for pet owners in Norfolk. These features are consistently praised in customer reviews and demonstrate a commitment to excellence.

  • Personalized and Attentive Service: Clients rave about the team’s ability to "know my pet my name and quirks." This personalized attention creates a deeply comforting experience, making pets and their owners feel truly seen and cared for.
  • Genuine Compassion: The reviews describe Dr. Marshall and her team as "true professionals: compassionate, skilled and attentive." They "genuinely seem to enjoy the animals they treat," which fosters a positive and stress-free environment.
  • Accommodating and Well-Managed: The clinic's convenient hours and willingness to accommodate unscheduled situations are a significant benefit. Clients appreciate that the office is "very well managed" and that the staff keeps them "apprised of what’s going on," reducing wait-time anxiety.
  • Transparent Communication: The team fully explains "the cost and care options with every situation," which builds trust and allows pet owners to make informed decisions without feeling rushed.
  • Commitment to Accessibility: The wheelchair-accessible entrance, parking lot, and restroom highlight the practice's dedication to serving all members of the community, ensuring that everyone can access quality veterinary care.
  • Alternative Therapies: Dr. Marshall's certification in veterinary acupuncture is a notable highlight, offering clients an additional option for pain management and chronic conditions.

For more information or to schedule an appointment with Dr. Betsy Marshall and her team, you can use the contact details below.

  • Address: 939 W 21st St, Norfolk, VA 23517, USA
  • Phone: (757) 351-0167

Choosing Marshall Betsy DVM is about more than just finding a vet; it’s about choosing a dedicated partner in your pet’s lifelong health. What truly makes this practice worth choosing is the combination of highly skilled medical care and a profoundly compassionate approach. The reviews speak volumes about the level of personal attention each pet receives. The team's ability to remember individual pets and their unique needs fosters an environment of trust and comfort that is hard to find. This personalized care can make all the difference in a pet’s experience, especially during stressful times.

Furthermore, the practice’s commitment to transparent communication is a major benefit. By fully explaining care options and costs, they empower pet owners to be active participants in their pet's well-being. This, coupled with their accommodating nature for emergencies and their well-managed office, provides a sense of security that is invaluable. Dr. Marshall's expertise in a variety of areas, including emergency medicine and alternative therapies like acupuncture, ensures that your pet has access to a wide range of treatment options. For those in Norfolk, Virginia, who want a veterinary team that is professional, skilled, and genuinely cares about their pets, Dr. Betsy Marshall and her team offer an exceptional and trustworthy choice.

Marshall Betsy DVM Details

  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Amenities

  • Restroom
  • Planning

  • Appointments recommended

Marshall Betsy DVM Photos

No photos available at the moment.

Marshall Betsy DVM Location

Marshall Betsy DVM

939 W 21st St, Norfolk, VA 23517, USA

Marshall Betsy DVM Reviews

An average rating of ★5 from 2 user reviews.★ 5★ 4★ 3★ 2★ 1

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