Mountain Avenue Animal Hospital: Kim Helen DVM Introduce
For pet owners throughout Ontario, California, and the broader Inland Empire region, finding a reliable and compassionate veterinary care provider is a top priority. Mountain Avenue Animal Hospital, led by Dr. Helen Kim, is a local institution dedicated to the health and well-being of the community's beloved animals. Located at 1155 N Mountain Ave, Ontario, CA 91762, USA, this clinic offers a range of services designed to support pets through every stage of their lives, from routine check-ups to more complex health challenges.
This practice is more than just a medical facility; it’s a place where a team of professionals strives to treat every pet as if they were their own. The goal is to create a welcoming and reassuring environment for both pets and their owners. The clinic operates with a focus on providing personalized attention, believing that a strong relationship between the veterinarian, the pet owner, and the animal is the cornerstone of effective care. A long-time client’s review speaks to this dedication, stating that the doctors "have been taken care of all 4 of my dogs in the past 15 yeais past 15 years I give them the highest recommendations and nations the employees always do their best to make us feel welcome." This long-standing trust is a powerful testament to the hospital’s commitment and consistent quality of care.
Mountain Avenue Animal Hospital is committed to offering comprehensive veterinary services to address a wide spectrum of pet health needs. Their approach is rooted in both preventative medicine and the treatment of illnesses, ensuring that they can be a consistent partner in your pet’s health journey. While every veterinary practice aims to provide the best possible care, it is important for pet owners to feel confident and informed about their choices. Therefore, the hospital encourages open communication and transparency in all aspects of care.
The hospital's location at 1155 N Mountain Ave makes it easily accessible for residents of Ontario and surrounding communities. Its central position ensures that pet owners can conveniently reach the clinic for scheduled appointments or urgent care needs. The clinic has also prioritized accessibility to ensure a comfortable experience for all visitors. This includes a wheelchair-accessible car park, which provides designated parking spots close to the entrance, eliminating the stress of finding a suitable parking space. The wheelchair-accessible entrance and toilet further enhance the facility's convenience, making it welcoming for all clients, regardless of their physical needs. The availability of a clean toilet on-site also adds to the comfort of your visit.
To ensure that each patient receives the dedicated time and attention they require, Mountain Avenue Animal Hospital operates on an appointment-recommended basis. This planning strategy helps the staff manage their schedule efficiently, reduces wait times, and ensures a more focused consultation. It allows the veterinary team to prepare for each visit and dedicate their full attention to your pet’s specific needs without feeling rushed.
Mountain Avenue Animal Hospital offers a comprehensive suite of veterinary services, designed to address the full range of health concerns for dogs and cats.
Wellness and Preventative Care: Includes routine check-ups, vaccinations, and parasite control to keep your pet healthy and prevent diseases.
Diagnostic Services: The hospital is equipped with in-house diagnostic tools, such as X-rays, to help veterinarians quickly and accurately diagnose medical conditions.
Surgical Procedures: The clinic performs various surgical procedures, from routine spaying and neutering to more complex surgeries.
Dental Care: Comprehensive dental services, including cleanings and extractions, are provided to maintain your pet's oral health, which is vital for their overall well-being.
Nutritional Counseling: The team offers expert advice on diet and nutrition to help manage your pet's weight and address specific health conditions through proper feeding.
One of the key features of Mountain Avenue Animal Hospital is its long-standing presence in the community and the high regard of its long-term clients. As one customer noted, the doctors and employees have been providing exceptional care for over 15 years for their four dogs. This kind of lasting relationship is a testament to the trust and satisfaction the hospital has built with local pet owners. It highlights a commitment to building a rapport that extends beyond a single visit, making them a consistent and reliable choice for ongoing care. The team's effort to "make us feel welcome" also points to a positive and friendly clinic atmosphere.
It is important to acknowledge that every clinic may have varying experiences for different clients, and some have expressed concerns. One review highlighted a tragic and complex situation involving a cat with a pre-existing condition, raising concerns about the use of a steroid shot and a differing opinion from an ER doctor. It's a reminder for all pet owners to be active participants in their pet's care, to ask questions, and to feel comfortable with the treatment plan. This kind of feedback, while difficult, underscores the need for transparency and trust between a pet owner and their veterinarian.
Long-Standing Community Trust: The hospital has been a reliable source of care for many long-term clients in the area.
Comprehensive Services: A wide array of services ensures that many of your pet's needs can be met in one place.
Excellent Accessibility: The facility is designed to be fully accessible, including a wheelchair-friendly car park and entrance, making visits easy for everyone.
Appointment-Based System: Recommended appointments ensure focused and timely care for each pet.
To schedule an appointment or to inquire about their services, you can contact Mountain Avenue Animal Hospital.
Address: 1155 N Mountain Ave, Ontario, CA 91762, USA
Phone: (909) 986-4548
Choosing a veterinary clinic is a personal decision that requires trust and confidence. For those in Ontario, California, Mountain Avenue Animal Hospital offers a professional and experienced team dedicated to providing a high standard of care for your pets. The long-term relationships they have fostered with many clients speak volumes about their consistent and caring approach. By offering comprehensive services and prioritizing accessibility, they have positioned themselves as a valuable resource for the community’s pet health needs. The clinic’s commitment to making clients feel welcome and their focus on providing thorough care make them a strong choice for those seeking a dedicated partner in their pet's well-being. As with all health decisions, an open dialogue with your veterinarian is key to ensuring the best outcomes for your furry family member.
Mountain Avenue Animal Hospital: Kim Helen DVM Details
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Amenities
- Toilet
Planning
- Appointments recommended
Mountain Avenue Animal Hospital: Kim Helen DVM Photos

Mountain Avenue Animal Hospital: Kim Helen DVM Location
Mountain Avenue Animal Hospital: Kim Helen DVM
1155 N Mountain Ave, Ontario, CA 91762, USA
Mountain Avenue Animal Hospital: Kim Helen DVM Reviews
Don’t take your cat to this hospital. The doctor doesn’t have enough knowledge about cat with existing conditions. I took my cat to do a follow up check up on his condition because he was previously in ER and diagnosed with pneumonia. The doctor said he will check on him but all he did was ask me to take the cat out of the carrier and he listened to his lung and then confirmed that he had fluid in his lung. I brought my cat’s medical history and X-ray images and medications he is taking. Dr. Oh said he want to take another Xray and will cost me $248. I refused because I don’t see the point taking another x ray because my cat is uncomfortable and is already heard there’s fluid in his lung. So I asked Dr. Oh if he can give him some treatment to make him feel better and started eating. He gave my cat a steroid shot as treatment but my cat later got worse and died that night. I took my cat to ER again then the ER doctor asked what shot he was taken. He said that steroid will suppress his immune system and it doesn’t help his lung infection at all. I am so sad and feel sorry to my cat that I make him suffer during the last stage of his life. So please be careful and do the research before giving any medication to your pet. don’t trust the doctors who pretend are caring for your pet, some are just for earning more money from you.
December 10 · Eva LeeThe doctors here have been taken care of all 4 of my dogs in the past 15 yeais past 15 years I give them the highest recommendations and nations the employees always do their best to make us feel welcome
December 07 · Oscar RigoliSmall town Dr feel. And they are a caring, efficient, and pleasant staff.
March 27 · Brian NobleMy kitten feels comfortable because the nurses are nice and giving animals love.
July 15 · Juliana EstradaGreat Vet team here very caring and loving people
December 03 · Sean Pratts
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