Primary Pet Care Introduce
For pet owners throughout Arizona, particularly those residing in the vibrant and family-oriented city of Mesa, finding a veterinary clinic that truly resonates with their values – one that combines professional expertise with genuine warmth and affordability – is a top priority. Our animal companions are not just pets; they are cherished members of our families, deserving of healthcare that mirrors the love and dedication we pour into them. In this context, Primary Pet Care in Mesa has emerged as a truly exceptional and highly recommended choice in the local veterinary landscape. This article aims to provide a clear, engaging, and informative overview of Primary Pet Care, helping local users in Arizona understand its outstanding offerings and why it consistently earns glowing reviews from pet parents who consider them part of their "extended family."
Primary Pet Care is a full-service veterinary medical clinic in Mesa, AZ, renowned for its commitment to providing affordable, loving, and comprehensive care for dogs and cats. Since its establishment, it has built a strong reputation for prioritizing the health and happiness of pets, while fostering a deep sense of trust and connection with their owners. At the heart of this thriving practice is Dr. Austin Gifford, who, along with his dedicated team, is described by clients as "incredible," "professional," and deeply compassionate. Dr. Gifford is a third-generation Arizona native, bringing a personal connection and understanding of the local community to his practice. He obtained his Bachelor of Science in Animal Physiology and Behavior from Arizona State University and earned his Doctorate in Veterinary Medicine from Ross University, completing clinical rotations at Iowa State University. Dr. Gifford has special interests in dentistry and dermatology, further enhancing the clinic's comprehensive offerings. The clinic's philosophy goes beyond just treating ailments; it's about partnering with pet owners to ensure long-term wellness, from routine check-ups to managing complex conditions. This dedication is evident in every interaction, making clients feel "so happy with the quality of care and the kindness of the people" every single time they visit.
Primary Pet Care is conveniently situated at 2650 W Baseline Rd, Mesa, AZ 85202, USA. This location offers excellent accessibility for pet owners not only in Mesa but also from surrounding East Valley communities within Arizona, including Tempe, Chandler, and Gilbert. Baseline Road is a major east-west arterial road, making the clinic easy to reach from various directions and major highways like the Loop 101. For busy Arizona residents, ease of access is crucial, especially when transporting pets who might be stressed or unwell. The clinic's well-managed operations and efficient service, which allow for quick visits, further enhance its accessibility and convenience. The bright and clean office environment also contributes to a more relaxed experience for both pets and their owners, underscoring the clinic's commitment to comfort and ease of access for the local community.
Primary Pet Care offers a comprehensive suite of veterinary services designed to address the diverse health needs of dogs and cats at every stage of their lives. Their focus on affordable, loving care means they strive to provide the most complete veterinary solutions. Their services include:
- Pet Wellness Exams: Regular, nose-to-tail physical examinations are the cornerstone of preventive care, designed to monitor overall health and detect potential issues early. This includes tailored advice on nutrition, exercise, and lifestyle to promote long-term well-being.
- Pet Vaccinations: Essential for protecting pets from common and life-threatening diseases, they provide all routinely recommended core and non-core vaccinations for puppies, kittens, and adult pets.
- Puppy & Kitten Care: Specialized care programs designed for the unique health needs of young animals, including initial exams, vaccination series, deworming, and nutritional guidance.
- Internal Medicine: Diagnosis and management of complex internal diseases affecting organs like the heart, kidneys, liver, and digestive system, ensuring comprehensive care for systemic health issues.
- Pet Dental Care: Comprehensive dental services, including professional teeth cleaning (prophylaxis), polishing, and oral examinations. They also utilize dental X-rays to assess structures below the gum line, addressing issues like periodontal disease and hidden infections.
- Pet Allergies & Dermatology: Diagnosis and treatment for various pet allergies (food, environmental, flea), skin rashes, itching, redness, ear infections (stinky/goopy ears), and other dermatological conditions. Dr. Gifford has a special interest in this area, providing focused expertise.
- Treatment for Sick & Injured Animals: Providing prompt and compassionate care for pets suffering from sudden illnesses, injuries, and other urgent medical concerns.
- General Surgery: A wide range of surgical procedures, including routine spay/neuter operations, lump removals, laceration and wound repair, exploratory surgeries, and removal of foreign bodies.
- Diagnostics (In-House Lab & X-Rays): Equipped with in-house laboratory machines for rapid blood cell counts, chemistry panels (liver, kidney, pancreatic enzyme function, glucose, electrolytes), and digital radiography (X-rays) for quick and accurate diagnoses.
- Microchipping: Offering microchip implantation for permanent identification, significantly increasing the chances of reuniting lost pets with their owners.
- Pain Management: Comprehensive strategies to alleviate pain from injuries, surgeries, or chronic conditions, ensuring pets remain comfortable.
- End-of-Life Care (Euthanasia Services): Providing compassionate support and dignified options for pets nearing the end of their lives, helping owners navigate these difficult decisions.
- DNA Breed Testing: Offering services to determine the genetic makeup of mixed-breed dogs through a simple blood sample.
- USDA Health Certificates: For pets traveling domestically or internationally, they can provide the necessary health certificates.
Primary Pet Care distinguishes itself through several outstanding features and highlights that are consistently praised by their clientele, making them a truly exceptional and suitable choice for pet owners across Arizona.
- Incredible and Compassionate Team: The most recurring highlight is the staff, including Dr. Gifford and his team (like Bekkie, Alexis, Kayla, Lindsey, and Alexis M.), who are described as "incredible," "kind," "caring," and "professional." They go above and beyond to make both pets and owners feel taken care of and welcomed, becoming like "extended family."
- Trustworthy Recommendations: Clients consistently express high levels of trust in the team's recommendations for care. This confidence stems from clear explanations of treatment plans and diagnoses, ensuring owners are knowledgeable and involved in their pet's health decisions. Dr. Gifford is particularly noted for his compassionate and often conservative approach to treatment, understanding family budgets while still providing all necessary information.
- Affordable Veterinary Care: A significant advantage highlighted by clients is the "affordable veterinary care" with costs discussed transparently before any services are rendered. This commitment to fair pricing makes quality pet healthcare accessible without compromising on the standard of treatment.
- Efficiency and Comfort: The clinic is praised for being "clean, comfortable, and efficient," allowing clients to be "in and out quickly." This streamlined process, coupled with a bright and welcoming atmosphere (including playing music), significantly reduces stress for both pets and their owners during visits.
- Personalized Care for All Pets: From first-time puppy owners to those with senior pets or animals with complex issues like allergies and injuries, Primary Pet Care provides individualized attention. The fact that even "grumpy" or nervous pets seem "super chill" and "like and trust Dr. Gifford" speaks volumes about their gentle and effective handling.
- Proactive Follow-Up: The clinic's excellent follow-up process, including reaching out to check on a pet's progress after treatments like neutering, demonstrates their continuous commitment to patient well-being beyond the clinic visit.
- Diverse Expertise: With Dr. Gifford's special interests in dentistry and dermatology, and the broad range of services offered, pets receive comprehensive care for routine needs as well as more specific, challenging conditions.
For local residents in Arizona, particularly within Mesa and the surrounding East Valley communities, who are seeking outstanding and deeply compassionate veterinary care, here is the contact information for Primary Pet Care:
- Address: 2650 W Baseline Rd, Mesa, AZ 85202, USA
- Phone: (480) 838-3682
They are open Monday, Tuesday, Thursday, and Friday from 7:30 AM to 5:00 PM, and Wednesday from 8:00 AM to 3:00 PM, with Saturday and Sunday closed. It is always recommended to call ahead to schedule appointments and discuss any specific needs or concerns for your pet.
In conclusion, Primary Pet Care in Mesa, AZ, stands out as an unequivocally suitable and highly recommended choice for pet owners throughout the Arizona region. Under the compassionate and expert leadership of Dr. Austin Gifford and his "incredible" team, this clinic delivers a rare combination of high-quality, comprehensive, and affordable veterinary care. From routine wellness and vaccinations to managing complex allergies, injuries, and senior pet needs, they approach every case with professionalism, kindness, and genuine dedication. The consistent testimonials from satisfied clients, who feel they are treated like "extended family" and whose pets visibly trust the staff, underscore the truly exceptional experience offered here. For local Arizona families seeking a veterinary partner that is not only competent and efficient but also deeply caring and transparent, Primary Pet Care offers an outstanding environment where both pets and their humans feel truly valued and well-cared for.
Primary Pet Care Photos










Primary Pet Care Location
Primary Pet Care
2650 W Baseline Rd, Mesa, AZ 85202, USA
Primary Pet Care Reviews
I adopted Bucky, my first dog ever, in October of 2022. I chose Primary Pet Care simply by location. I remember I went in first to meet the staff and look around. I was so impressed on that first day and that first impression has proven true over and over. Dr. Gifford and his team are incredible. Bucky has received care for routine things, strange allergies and two injuries so far and every single time I leave I am so happy with the quality of care and the kindness of the people. Dr. Gifford and the Primary Pet Care team have become part of our extended family and they treat us the same. I cannot recommend these folks enough! (And the real proof is how much Bucky likes and trusts Dr. Gifford. Dogs know these things.)
May 05, 2025 · Maureen BradleyWe love Primary Pet Care! We've been taking our boxer there since they opened and we love Dr. Gifford and their team. We always feel so taken care of. They are professional and we really feel like we can trust their recommendations for care. We highly recommend taking your pet there.
Jun 09, 2025 · Kelsey StrothersWe’ve been bringing our 2 dogs to Dr. Gifford and his staff for several years now and we couldn’t be more pleased with the level of service and care that we receive there. Highly, highly recommend this Vet practice! Dr. Gifford always makes plenty of time to discuss our pets and their needs and is super kind, professional, and genuine in every respect. The staff is likewise, and unlike at some businesses, they’ve been with Primary Pet Care on-going; you won’t see a “revolving door of different faces” here. Thanks to all of the employees at this facility, we feel like our “kids” are always, always, in the best possible hands where their medical needs are concerned. 8 paws, & 4 thumbs up. :)
Aug 08, 2024 · Melanie DetharidgeI met Dr Austin Gifford, and was impressed by him and his facility!We took my Mother in Laws dog in for an exam, and I think they did a great job! Mother in Law recently passed away and I was concerned about the dogs health. They gave me some time and it was much appreciated!!!!!!!!!
Dec 06, 2024 · Gerald KellerWe had to take our 9 year old 145lb rambunctious fur baby in to Primary Pet due to some swelling in a not so comfortable area, it was determined that Rosco had a cancerous tumor and was recommended to have a nueter surgery performed after bloodwork and an examination, we were able to have Rosco seen very quickly by Dr. Gifford who was extremely thorough as far as answering our questions, providing details of the procedure and what to expect. Dr. Gifford was so kind, very informative and empathetic towards not only my fur baby but to my husband and I as well, the entire staff were amazing, very professional and went above and beyond for our sweet pupper boy. They called today to follow up and make sure Rosco is healing well and feeling alright which was very much appreciated! We appreciate the care everyone at Primary Pet Care provided and feel that we will be taking Rosco to this location to see Dr. Gifford for all of his veterinarian needs moving forward! Thank you Dr. Gifford and the entire staff for helping my sweet Rosco feel better!
Mar 26, 2025 · Tiffany Arballo
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