River Heights Veterinary Hospital, A Thrive Pet Healthcare Partner Introduce
For pet owners in Oswego, Illinois, and the surrounding communities, River Heights Veterinary Hospital, a proud Thrive Pet Healthcare Partner, is a trusted name for comprehensive and compassionate veterinary care. As a leading animal hospital in the region, our mission is to provide an elevated standard of medicine and heartfelt service to enrich and lengthen the special relationship between people and their animal companions. We understand that your pets are more than just animals; they are cherished family members. Our dedicated team of veterinarians and support staff is committed to offering a wide spectrum of services, from essential preventive care to advanced diagnostics and surgery, all within a caring and supportive environment.
River Heights Veterinary Hospital is conveniently located at 5580 Walter Payton Memorial Hwy, Oswego, IL 60543, USA. This central location makes our facility easily accessible for pet owners throughout Oswego and the surrounding areas. We have designed our hospital with the comfort and convenience of our clients in mind, ensuring a smooth and stress-free visit for everyone. Our facility features a wheelchair-accessible car park and a wheelchair-accessible entrance, making it easy for all individuals to bring their pets for care. We also have a wheelchair-accessible toilet, ensuring full accommodation for visitors. As we prioritize providing each patient with the dedicated time and attention they deserve, we recommend scheduling appointments in advance to ensure a seamless experience. Our convenient location and commitment to accessibility are part of our dedication to serving the entire Illinois community.
Our hospital offers a truly comprehensive suite of veterinary services that cater to the diverse and evolving needs of your pets, from puppyhood through their senior years. Our team is equipped with state-of-the-art technology and expertise to provide a holistic approach to your pet's health. We are particularly proud of our "Feline Friendly Practice" designation, which reflects our commitment to creating a low-stress environment for our cat patients.
Comprehensive Veterinary Care: We provide everything from routine annual examinations, check-ups, and vaccinations to complex internal medicine and intensive care for pets with chronic illnesses or serious conditions. Our services are designed for dogs and cats of all ages.
Advanced Dental Services: Oral health is a cornerstone of overall wellness. We offer advanced dental services, including dental cleaning, digital dental X-rays, oral examinations, periodontal therapy, and complex procedures like root canal therapy and oral surgery. Our use of nerve blocks and pain management ensures your pet's comfort.
Advanced Diagnostics: Our hospital is equipped with state-of-the-art diagnostic tools, including digital imaging, digital radiology, ultrasound, and blood testing. This allows for early detection and accurate diagnosis of pet illnesses and health issues.
Advanced Surgical Procedures: Our experienced team performs a wide range of soft tissue surgery, elective surgeries, and complex surgical procedures, including orthopedic procedures and maxillofacial surgery. We prioritize patient monitoring, pain management, and wound care to ensure a safe and speedy recovery.
Behavioral Counseling: We understand the importance of your pet's mental well-being. Our services include behavioral counseling and consultation, with a focus on pet socialization and addressing various behavioral issues. We even offer Puppy Preschool to get your new family member started on the right paw.
Pet Grooming: In addition to medical care, we offer professional pet grooming services. As one customer noted, our groomer, Francine, provides exceptional care, especially for fearful or reactive dogs, ensuring a stress-free experience without sedation.
Wellness and Preventive Care: We provide a full range of preventive health care, including parasite prevention, microchipping, and nutrition counseling with prescription diet recommendations. We also offer allergy management and obesity management to keep your pet at their healthiest.
What truly distinguishes River Heights Veterinary Hospital is our unwavering commitment to compassionate care, which is consistently highlighted by our clients. Our team goes "above and beyond" to provide a level of support that makes a real difference, especially during challenging times.
Exceptional Compassion: As noted by a deeply grateful pet owner, our staff is "incredibly compassionate, patient, and gentle," especially during the difficult time of saying goodbye to a beloved pet. This demonstrates our dedication to supporting both the pet and the human family throughout the process.
Treating Pets Like Family: The reviews consistently praise our team for treating pets with kindness and care, just like family members. This personal touch builds trust and shows our genuine love for the animals we serve.
Honesty and Transparency: A client appreciated how we explain "everything with honesty and transparency," ensuring that pet owners are fully informed about their pet's health and the available treatment options. This open communication is key to building a strong client-veterinarian relationship.
Accommodating and Flexible Service: We strive to accommodate our clients' needs, with a client mentioning that the team finds "a way to fit us in when one of the cats needed to be seen." This flexibility is invaluable in moments of concern.
Expert and Gentle Grooming: The review of our groomer, Francine, highlights our ability to provide specialized services with an understanding of individual pet needs, making even a typically stressful experience comfortable and successful for a fearful dog.
For appointments, inquiries, or more information on our services, please contact us using the information below.
Address: 5580 Walter Payton Memorial Hwy, Oswego, IL 60543, USA
Phone: (630) 554-3400
Mobile Phone: +1 630-554-3400
Choosing the right veterinary hospital is a critical decision for any pet owner. For residents of Oswego and the surrounding Illinois communities, River Heights Veterinary Hospital is an exceptional choice. Our hospital provides an unparalleled level of comprehensive care, from routine check-ups to advanced surgical procedures, all supported by a team of highly skilled and compassionate professionals. We go beyond basic medical services to offer specialized care like advanced dentistry and behavioral counseling, ensuring all aspects of your pet's health are covered. The heartfelt testimonials from our clients confirm that our team is not only professional but also genuinely caring, treating every pet and owner with the respect and kindness they deserve. The combination of our state-of-the-art facility, diverse service offerings, and a compassionate, client-focused approach makes us a standout in the veterinary field. When you choose us, you are choosing a partner dedicated to your pet's health and happiness, committed to providing the support you need at every stage of their life. We are proud to be a trusted resource in the community and look forward to welcoming you and your pets into our extended family.
River Heights Veterinary Hospital, A Thrive Pet Healthcare Partner Services
Veterinarian
- Pet Grooming
- Advanced Dental Services
- Advanced Diagnostics
- Advanced Surgical Procedures
- Allergy Management
- Animal Behaviorist
- Annual Examinations
- Behavior Consultant
- Behavioral Counseling
- Blood Pressure Monitoring
- Blood Testing
- Check-Ups
- Chronic Illness
- Complex Surgical Procedures
- Comprehensive Dental Care
- Comprehensive Examination
- Comprehensive Veterinary Care
- Curbside Services
- Dental Cleaning
- Dental Radiographs
- Dental Work
- Diabetic Management
- Diagnostic Imaging
- Diagnostic Procedures
- Diagnostic Radiology
- Digital Dental X-Ray
- Digital Imaging
- Digital Radiology
- Disease Prevention
- Drop-Offs
- Elective Surgeries
- Feline Friendly Practice
- Fluid Therapy
- Intensive Care
- Internal Medicine
- Intestinal Parasite Testing
- Lab Services
- Massage Therapy
- Maxillofacial Surgery
- Microchipping Pet
- Nerve Blocks
- Nutrition Counseling
- Obesity Management
- Online Pharmacy
- Oral Examination
- Oral Health
- Oral Hygiene
- Oral Medications
- Oral Surgery
- Orthopedic Procedures
- Pain Management
- Pain Medications
- Parasite Prevention
- Pet Health Care
- Pet Illnesses
- Pet Loss Support
- Pet Socialization
- Pet Tribute
- Pet's Physical Examination
- Pets Veterinarian
- Prescription Diet
- Preventive Health Care
- Puppy Preschool
- Reference Laboratory
- Root Canal Therapy
- Routine Surgical Procedures
- Senior Pets
- Shedding Treatments
- Soft Tissue Surgery
- Surgical Intervention
- Tick Disease Testing
- Treatment Plans
- Ultrasound Ultrasound
- Vaccination Program
- Veterinary Consultants
- Veterinary Medical Care
- Veterinary Medicine
- Wound Care
River Heights Veterinary Hospital, A Thrive Pet Healthcare Partner Details
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Amenities
- Toilet
Planning
- Appointments recommended
River Heights Veterinary Hospital, A Thrive Pet Healthcare Partner Photos










River Heights Veterinary Hospital, A Thrive Pet Healthcare Partner Location
River Heights Veterinary Hospital, A Thrive Pet Healthcare Partner
5580 Walter Payton Memorial Hwy, Oswego, IL 60543, USA
River Heights Veterinary Hospital, A Thrive Pet Healthcare Partner Reviews
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★ 5★ 4★ 3★ 2★ 1We recently brought our sweet Cali in because she wasn’t acting like herself, and unfortunately had to make the very difficult decision to say goodbye. I can’t thank this clinic enough for the way they cared for both Cali and us. The veterinarian, techs and entire staff were not only professional, but also incredibly compassionate, patient, and gentle throughout the process.This has always been a clinic that goes above and beyond—whether it’s finding a way to fit us in when one of the cats needed to be seen, explaining everything with honesty and transparency, or simply treating her with kindness every visit. In this most difficult moment, their support meant the world to us.I’m deeply grateful for the care they’ve provided over the years, and I wouldn’t hesitate to recommend them to anyone looking for a veterinary team that truly treats pets like family.
August 30 · Justin WilliamsFrancine the groomer did an amazing job on my boy. He normally has to be sedated for his grooms but he didn't this time. He's a fearful, reactive dog and everything is scary to him. Francine took such good care of him and accommodated all his needs. I've always trusted this team to take care of my pets. They even take care of my mom's cat too. We will be back for sure.
August 08 · Arianna DickinsonRiver Heights Veterinary Hospital is the best around by far. The time they take with each of their patients and pet parents is amazing. They are very knowledgeable and explain all the options thoroughly. We did try a few other vets and ended up coming back to River Heights because of their attentive and caring nature from all the staff and doctors.
August 24 · Tracy NobleWhy I Won't Return to River Heights Veterinary HospitalI recently took my dog to River Heights Veterinary Hospital for a dental cleaning. During the initial consultation, I was assured that I would be contacted before proceeding with any procedures, following an evaluation. However, on the day of the cleaning, I waited for the promised call from the vet. Concerned, I called, and the receptionist informed me teeth had already been extracted. I concluded the 2 loose teeth I noticed from my dog's daily brushings were removed. Later, veterinarian/owner Elizabeth Pocius called and informed me she extracted 13 teeth! I was shocked that she took the liberty of conducting such extensive dental work without my knowledge or consent.My experience with Dr. Pocius was profoundly upsetting and violated my trust. According to the AVMA Code of Ethics, "Both the veterinarians and client decide on treatment." With the acknowledgement and apologies for the lack of communication from the tech, this principle clearly was not upheld. Dr. Pocius disregarded this protocol, undermining the trust that is essential in a veterinarian-client relationship. Due to this breach, I will not return nor recommend pet owners to River Heights Veterinary Hospital.
August 09 · Walter VincentThis place is amazing. I brought my sick French bulldog in and they were so great with her. They explained everything to me and even did her exam in the room with me which was great as the doctor explained everything she was doing as she went along. I am going to be transferring to this vet as our primary vet. I would recommend this office to anyone who needs a great vet.
July 08 · Carrie Sheets
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