Shelburne Falls Vet Hospital Introduce
For pet owners across Massachusetts, ensuring the health and well-being of their beloved animal companions is a priority. When seeking veterinary care, many look for a practice that combines professional medical expertise with a compassionate approach. In the scenic region of Western Massachusetts, specifically in Shelburne Falls, the Shelburne Falls Vet Hospital has been serving the local community for many years. This article aims to provide an informative overview of Shelburne Falls Vet Hospital, delving into its location, the types of services typically offered by a veterinary practice of its kind, and the overall experience you might anticipate for your cherished pets.
Choosing a veterinarian is a significant decision, as they become an integral part of your pet's life journey. A local, accessible clinic can make a considerable difference in managing routine care, unexpected illnesses, and emergencies. Shelburne Falls Vet Hospital has an established presence, and understanding what they offer, based on available public information and client feedback, can help you make an informed choice for your pet's health. We will explore their location, the range of care they provide, and notable aspects of their service, all presented factually to assist you, a local pet owner, in navigating your options for animal healthcare.
Shelburne Falls Vet Hospital is conveniently located at 3 Mohawk Trail, Shelburne Falls, MA 01370, USA. This address places the hospital on a key route in the region, making it accessible for residents of Shelburne Falls and the surrounding communities in Franklin County, Western Massachusetts. The Mohawk Trail (Route 2) is a well-known artery, facilitating straightforward navigation for clients traveling by car.
The accessibility of a veterinary clinic is a crucial factor for pet owners. A location on a main road like the Mohawk Trail typically offers ease of access, which is beneficial for both routine visits and, importantly, during times of pet illness or emergency when quick travel is essential. While specific details on parking facilities are not explicitly provided, a location along a trail often implies a degree of accessibility suitable for local traffic patterns. For residents in the greater Shelburne Falls area, knowing the precise address allows for efficient planning of trips to the hospital, ensuring their pets can receive timely and consistent veterinary attention without undue logistical burdens. This local presence serves as a practical resource for the community's animal health needs.
While a detailed, exhaustive list of every service offered by Shelburne Falls Vet Hospital is not publicly available in the provided information, a general veterinary hospital typically provides a broad range of essential medical, surgical, and preventive care services for companion animals. Based on the nature of a full-service veterinary hospital, pet owners can generally expect the following types of care:
- Routine Wellness Exams: Comprehensive physical check-ups are fundamental for preventive care, allowing veterinarians to detect potential health issues early, and include vital sign assessments and overall health evaluations.
- Vaccinations: Essential immunizations tailored to the pet's age, lifestyle, and local disease prevalence, crucial for protecting against common and serious infectious diseases.
- Diagnostic Services: Including various tools to diagnose illnesses, such as in-house laboratory testing (blood tests, urinalysis, fecal exams), and potentially imaging services like X-rays. More specialized diagnostics might involve external lab submissions.
- Dental Care: Services often encompass professional dental cleanings to remove plaque and tartar, extractions of diseased teeth, and advice on at-home dental hygiene to prevent periodontal disease.
- Surgical Procedures: Common surgeries such as spaying, neutering, and various soft-tissue surgeries for conditions like tumor removal or wound repair. Surgical patients are typically monitored closely during procedures.
- Preventive Medicine and Parasite Control: Recommendations and prescriptions for preventing fleas, ticks, heartworm, and other internal parasites, tailored to the individual pet's risk.
- Nutritional Counseling: Guidance on appropriate diets, weight management, and therapeutic nutrition for pets with specific health conditions.
- Pharmacy Services: Dispensing necessary medications for various conditions, potentially including a selection of over-the-counter pet health products.
- Emergency and Urgent Care: While not a 24/7 emergency center, a local veterinary hospital typically handles urgent medical cases during their operating hours, stabilizing pets and referring to emergency facilities when necessary.
For specific service inquiries and to discuss your pet's individual needs, it is always advisable to contact Shelburne Falls Vet Hospital directly.
The customer reviews provide significant insights into the features and highlights of Shelburne Falls Vet Hospital, particularly concerning Dr. Broady and the team.
- Long-Term Client Relationships and Trust: One review highlights an extraordinary relationship: "Dr. broady has been our vet for more than 20 years. He is wonderful, compassionate and honest about every situation our animals have been facing. We love Dr. Broady. His whole team is professional and caring." This indicates a deep level of trust built over decades, emphasizing consistency and reliability.
- Compassionate and Honest Approach: The same review praises Dr. Broady for being "wonderful, compassionate and honest about every situation our animals have been facing." This compassionate and straightforward communication is highly valued by pet owners, especially when dealing with difficult diagnoses or prognoses.
- Professional and Caring Team: The acknowledgment that "His whole team is professional and caring" suggests that the positive attributes extend beyond Dr. Broady to the entire staff, indicating a consistent level of service and a supportive environment.
- Dedications to Pet Survival (Despite Challenges): The detailed second review, despite its negative conclusion, initially highlights Dr. Broady's diagnosis of a severe heart problem in Axel and that by following his advice, the pet "is now surviving." This suggests a commitment to attempting to save pets even in dire circumstances, and a focus on guiding owners through complex health issues.
However, it is also important to note the significant concern raised in the second review regarding client relations and communication, particularly the strong negative sentiment expressed about being "yelled" at and then dismissed from the practice. This suggests that while there may be strong loyalty and professional expertise for some clients, others might encounter challenges with interpersonal aspects of their service. This kind of feedback underscores the importance of open communication and consistent professional conduct in client interactions.
For those in Massachusetts looking to connect with Shelburne Falls Vet Hospital for their pet's veterinary needs, here is their essential contact information:
- Address: 3 Mohawk Trail, Shelburne Falls, MA 01370, USA
- Phone: (413) 625-9517
- Mobile Phone: +1 413-625-9517
The provision of both a standard and mobile phone number offers convenient options for reaching the hospital. Pet owners are encouraged to call ahead to schedule appointments, inquire about specific services, or discuss any health concerns they may have regarding their pets. Direct communication with the clinic can help clarify their services and ensure your visit is as smooth as possible.
For residents of Shelburne Falls, Massachusetts, and the surrounding communities in Western Massachusetts, Shelburne Falls Vet Hospital presents itself as a local option for veterinary care. Its suitability for locals is primarily driven by its convenient location and the long-standing relationships many clients appear to have with Dr. Broady and his team.
Firstly, the hospital's location at 3 Mohawk Trail makes it easily accessible for routine visits and urgent care situations for those living in Shelburne Falls and nearby towns. Proximity to a veterinary clinic is a significant advantage for pet owners, reducing travel time and making it easier to maintain consistent health check-ups and address sudden medical needs for their animal companions.
Secondly, the positive feedback from long-term clients, highlighting Dr. Broady's "wonderful, compassionate and honest" approach, suggests a deep level of professional dedication and a caring environment. For many, finding a veterinarian who is trusted and truly cares about their pets' welfare, even over decades, is paramount. The mention of the entire team being "professional and caring" also indicates a generally supportive atmosphere for animal patients. This type of long-term trust and perceived compassion can make a veterinary hospital a natural choice for local families.
However, it is also important for local pet owners to consider all facets of customer feedback, including the highly negative experience described in one review concerning a communication breakdown and abrupt termination of service. While this particular incident may not be representative of every client's experience, it underscores the importance of clear communication and understanding expectations when engaging with any service provider.
In summary, Shelburne Falls Vet Hospital offers the benefit of a convenient local presence and, for many, a history of compassionate, professional care. For those in Western Massachusetts seeking veterinary services, it represents an established local option, and direct communication with the clinic is always advised to ensure it meets your specific needs and expectations.
Shelburne Falls Vet Hospital Photos


Shelburne Falls Vet Hospital Location
Shelburne Falls Vet Hospital
3 Mohawk Trail, Shelburne Falls, MA 01370, USA
Shelburne Falls Vet Hospital Reviews
Dr. broady has been our vet for more than 20 years. He is wonderful, compassionate and honest about every situation our animals have been facing. We love Dr. Broady. His whole team is professional and caring.
Sep 11, 2024 · Roxanne TromblyMy wife and I have been Bringing our friends, our cats to Shelburne Falls Veterinary. As true pet owners we were worried about One of our pets named Axel. We had to rush him to Shelburne Falls to find out what the problem was.We found out from Dr. Brody that he felt Axel had heart problems And most likely had a heart attack and probably wouldn’t make it through the next two weeks. However, we did everything. doctor Brody told us to do and our little buddy is now surviving but for how long, I believe that to be the case too and with his help and our help we got him walking again eating etc.but he still has heart issues so we paid an Additional $450 to have a heart specialist come by, and we would be able to talk to that specialist. Even the staff said we could get in there and have questions for the specialist.However, when we got there, we weren’t able to get right in with the specialist she was late, but we didn’t mind because we knew our little buddy was gonna get taken care of.Well, we didn’t get to go in. It was quite mobbed and I understand that it’s more of a first come first serve basis.The next day, Dr. Brody called my wife and yelled and her screaming & said he would throw both of us out of his office for some thing I did that he didn’t like. My wife didn’t do anything .The actions I’m speaking about were purely me and not her but he wasn’t man enough to call and talk to me pretty near a week later we get an email stating he can’t treat our pets anymore, we have paid him thousands of dollars through the years with our pets and this is what we get? what kind of lowlife would treat your pet like crap because he’s got a hard on for some discrepancies between the receptionist and my wife. The only thing I can say about dr. Brody is how Surprising to find out he doesn’t care about your animals! What kind of lowlife would kick you to the curb and not give a damn about your pets Survival.
Oct 01, 2024 · Tim AlexanderThree years ago I gave this place a five star rating. I have since deleted it.On Sept. 13th we had a medical emergency with our cat Axl. He dropped to the floor, became paralyzed in the back end and was crying out in pain. It was close to opening time so we were able to get him to SFVH immediately. Upon our arrival we had to wait as he was crying out in pain. We stayed calm and waited until Dr. Broady finished up with a client. We should have been taken right in. Everyone heard our cat crying. He was in a lot of pain.We had gotten the diagnosis he had a stroke. Dr. Broady kept talking to us as our cat was still crying out in pain and then he started panting and the vet tech had to say “Doc what are we going to do for Axl.” Like let’s get going!He needed to see a Cardiologist so about a week or so later he saw one at SFVH. We were told we’d get to speak with the Cardiologist. That never happened. I had also asked if I could be with our cat as I was worried he’d be scared without me being with him after all he’d been through. I was told no as it was a small room and there wasn’t enough room for another person. I was told we would be sent the report by Thursday. It was a bit hectic there and I had questions but I figured I’d ask at a later time.Two days later I received a call in the morning from Dr. Broady asking how Axl was and then he proceeded to tell me that wasn’t the reason why he was calling and he started yelling at me and questioning me about something I had nothing to do with and had no knowledge of! After he had his tantrum he hung up on me!I had not received Axl’s echo report so on Sunday the 29th I sent an email asking for the report if they had it and I asked some other questions I had regarding Axl’s care.On Monday, just before closing I received the report with a letter from Dr. Broady that due to my interactions and behavior with his staff over the last few weeks he would no longer be treating our cats. WHAT?! I asked for specifics as to what he was referring to because I had no clue what caused him to say that. I never got an answer.He left us hanging with a cat that has CHF and a report we don’t understand and have questions that never did get answered and more questions after seeing the report. What kind of vet acts like he did and leaves a client with a cat that has CHF hanging with no medical care? He should be ashamed of himself!After this all took place I got to thinking about things. There has never been more dental cleanings and extractions done with our cats since we started going there. Were they really necessary? I’m beginning to think not!Also, how can there be one vet and you’re open only four days a week from 8-5 take on new clients all the time or take in “emergencies” from a non client? Perhaps he is loosing patients? Either they leave due to his attitude or he drops them at will when he gets a bug up his butt!Beware of this so called vet with his Jekyll and Hyde attitude.And yes, a complaint has been sent to the MA state licensing board regarding his actions.
Oct 03, 2024 · Diana AlexanderThis animal care center and its vet Dr. Broady rock it. I have been taking animals I care for on occasion in when needed for over 20 years now. Not once have I left with unanswered questions or puzzled about the diagnosis, treatment, or care of an animal. Cat or dog. This is vet medicine as it should be---straightforward, clear, no-nonsense, and pet-centered. Humans take a back seat and bring their animals in to be educated, which I appreciate. this is not a franchise or large corporation...this is a small town vet caring for your family members. Communication works both ways, and although it's tough to hear, Dr. Broady will let you know when you've missed something or can do a better job with your animals. Priceless wise, accurate advice based on decades of experience. And respect goes both ways. More than happy to have SFVC be part of my care team.
Oct 17, 2024 · Deb NicholsonBEWARE of the crazy rude receptionist! The vet claimed 4 month old puppy had fleas which was false after a bath and examination done by me. The vet said they had fleas but provided no medication solution. I had to go to Pioneer Valley vet that same day to get advantix. I simply asked the receptionist why this wasn't provided and told me to go get the medication from another vet and swore at me said that she was dropping the new puppy as a client. How about the receptionist puts animals first and stops dropping animals as clients and the clinic drops her as a receptionist. She is very rude and thinks she has the authority to drive business away because clients simply inquire why a medication wasn't provided. I see another review complained about the unprofessional receptionist. For this businesses livelihood I hope they get a new receptionist or give the lady a lesson in customer service!
Jul 31, 2024 · M A
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