Thrive Pet Healthcare - Terrell Plaza Introduce
As pet owners here in San Antonio, Texas, we understand that our furry, scaly, or feathered companions are more than just animals; they are cherished members of our families. Ensuring their health and happiness is a top priority, and that means finding a veterinary clinic that not only provides excellent medical care but also treats them with genuine compassion and understanding. Thrive Pet Healthcare - Terrell Plaza stands out as a highly recommended destination for comprehensive veterinary services right here in our community.
Thrive Pet Healthcare - Terrell Plaza is committed to making quality veterinary care accessible and affordable for local pet owners. They offer a unique approach to pet wellness, combining professional medical expertise with a strong emphasis on client education and support. Whether it's for routine preventative care, managing chronic conditions, or providing guidance during difficult decisions, their team is dedicated to supporting both pets and their human families through every stage of life. This clinic aims to be a long-term partner in your pet's health journey, building lasting relationships based on trust and mutual respect.
Many San Antonio residents have found Thrive Pet Healthcare - Terrell Plaza to be a welcoming and supportive environment, even during unexpected or emotionally challenging times. Their dedication to empathetic care, even when faced with difficult situations, sets them apart and provides immense comfort to pet owners. This focus on compassion, combined with clear communication and a range of services, makes them a valuable asset to the pet-loving community of San Antonio.
Convenience and accessibility are crucial factors for busy pet owners in San Antonio, Texas. Thrive Pet Healthcare - Terrell Plaza is ideally located at 1211 Austin Hwy Suite 108 Ste 108, San Antonio, TX 78209, USA. This address places the clinic within the Terrell Plaza area, a familiar and easily navigable part of the city for many local residents.
Austin Highway is a well-known thoroughfare that connects various neighborhoods across San Antonio, ensuring that the clinic is reachable from a wide range of residential areas. Whether you're coming from Alamo Heights, Terrell Hills, or other parts of the Northeast Side, access to the clinic is generally straightforward. This minimizes travel time, which is particularly beneficial when you're bringing in a sick pet or managing a tight schedule.
Being situated within a suite in Terrell Plaza often means that there is ample and convenient parking available, reducing any additional stress upon arrival. The ease of access to Thrive Pet Healthcare - Terrell Plaza underscores their commitment to making essential veterinary services as convenient as possible for the San Antonio community, allowing pet owners to focus on their animal's well-being without logistical hurdles. This strategic location ensures that quality pet care is readily available when and where it's needed most.
Thrive Pet Healthcare - Terrell Plaza offers a comprehensive range of veterinary services designed to address the diverse health needs of pets, from their youngest days through their senior years. Their approach emphasizes preventative care, early diagnosis, and compassionate treatment.
- Wellness Exams: Routine physical examinations are crucial for preventative care, helping to establish baseline health, detect subtle changes, and prevent serious illnesses.
- Vaccinations: Tailored vaccination protocols to protect your pet from common and serious infectious diseases based on their lifestyle and risk factors.
- Puppy & Kitten Care: Comprehensive initial exams, vaccination series, deworming, microchipping, and guidance for new pet owners on nutrition, training, and preventative care.
- Dental Care: Professional dental cleanings, oral examinations, extractions, and guidance on at-home dental hygiene to prevent periodontal disease.
- Diagnostic Services: Utilizing a range of tools including in-house laboratory testing (blood work, urinalysis, fecal exams), digital radiography (X-rays), and ultrasound to accurately diagnose medical conditions.
- Surgical Procedures: Performing a variety of surgical interventions, from routine spays and neuters to more complex soft tissue surgeries, with a focus on patient safety and pain management.
- Parasite Prevention & Control: Programs to protect pets from internal and external parasites such as fleas, ticks, heartworms, and intestinal worms, including testing and year-round preventative medications.
- Nutritional Counseling: Expert advice on appropriate diets, weight management, and specific nutritional needs to support your pet’s overall health.
- Pain Management: Customized plans and medications to alleviate pain from injuries, chronic conditions like arthritis, or post-surgical recovery.
- Senior Pet Care: Specialized care plans for aging pets, focusing on managing age-related conditions, maintaining comfort, and enhancing quality of life.
- Behavioral Counseling: Guidance and support for common behavioral issues to help improve the bond between pets and their owners.
- Hospice & Euthanasia Services: Compassionate end-of-life care, providing support, understanding, and a peaceful process during difficult times.
- Thrive Plus Membership: A unique membership program offering discounts and benefits on services, making ongoing care more affordable.
Thrive Pet Healthcare - Terrell Plaza stands out in the San Antonio veterinary landscape due to several remarkable features and highlights, as consistently noted by their appreciative clients.
- Exceptional Compassion and Empathy: Clients frequently praise the team, including Dr. Severns, for their profound understanding, respect, and empathy, especially during difficult times like euthanasia. This humane approach ensures families feel supported and non-judged.
- Welcoming and Supportive Staff: The team, including Hayley and the receptionists, are consistently described as welcoming, friendly, and going "above and beyond." Even for walk-ins (though they typically operate by appointment), they demonstrated incredible kindness and willingness to assist.
- Valuable Thrive Plus Membership: The membership program is a significant highlight, offering "discounts" and making quality care more affordable. Clients appreciate the value and even note instances where the clinic voluntarily refunded or canceled memberships during challenging situations, showcasing exceptional customer service.
- Clear and Consistent Communication: Clients report that "all information and more is always communicated," ensuring pet owners are well-informed about their pet's health and treatment plans. This transparency builds trust.
- No Judgment, Only Understanding: Particularly in sensitive situations, the team is praised for their non-judgmental attitude, focusing purely on understanding and supporting the pet owner's decisions.
- Problem-Solving and Informational Support: The staff are noted for providing "all kinds of information and products" to help new pet owners, demonstrating a commitment to education and comprehensive support beyond just medical procedures.
- Building Lasting Relationships: Many clients express their intention to make this their "place to go" for years, indicating a high level of satisfaction and a desire to build long-term relationships with the clinic.
- Consistently Positive Experiences: Clients state they have "never had an experience that was ever poor," with all appointments being met and the crew always being understanding.
For appointments, inquiries, or to learn more about the services and Thrive Plus membership at Thrive Pet Healthcare - Terrell Plaza, you can reach them using the following information:
Address: 1211 Austin Hwy Suite 108 Ste 108, San Antonio, TX 78209, USA
Phone: (210) 742-9508
For pet owners across San Antonio, Texas, especially those seeking a veterinary clinic that truly cares for both pets and their human families, Thrive Pet Healthcare - Terrell Plaza stands out as an exceptional choice. Its convenient location on Austin Highway in Terrell Plaza ensures easy accessibility, which is vital for managing routine care and unexpected health concerns alike. However, it's the clinic's profound commitment to compassionate care, clear communication, and unwavering support that truly makes it suitable for locals.
The glowing testimonials from clients, highlighting the welcoming staff like Hayley, and the empathetic approach of veterinarians like Dr. Forbrich and Dr. Severns, particularly during emotionally challenging times, speak volumes about the clinic's dedication. The valuable Thrive Plus membership further enhances its appeal by making quality pet care more affordable and accessible. For a veterinary partner that goes above and beyond, providing not just medical expertise but also genuine understanding and a consistently positive experience, Thrive Pet Healthcare - Terrell Plaza is a highly recommended and trusted resource for the pet-loving community of San Antonio.
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Thrive Pet Healthcare - Terrell Plaza Location
Thrive Pet Healthcare - Terrell Plaza
1211 Austin Hwy Suite 108 Ste 108, San Antonio, TX 78209, USA
Thrive Pet Healthcare - Terrell Plaza Reviews
I highly recommend this place, Me and my husband found a couple puppies and decided to keep them, Went to petco to get some things since the babies had some issues seen this place walked in to see about service. I am so glad we did these ladies welcomed us with open arms even though they do not take walk ins. They got our 2 babies together and helped us with all kinds of information and products. I highly recommend this place Hayley, Dr Forbrich and the receptionist were great. We will be making this our place to go. I love the membership and discounts they give with it. Great place and Great customer service.
Jul 03, 2025 · April LuncsfordToday we had an appointment for the extremely difficult decision of letting our cat Bandera pass on. Dr. Severns and the team have been helping us with treatment and management for Banderas arthritis and kidney disease, and recently it became obvious that we needed to make this choice. The team here guided us through every step of the process, and made it as painless as possible for us and for Bandera. There was never any judgement for the choice we made, just understanding, respect, and empathy. They even moved to refund and cancel my plus membership for Bandera, which I would never expect any business to do voluntarily ♥️. Thank you everyone for today, and for all the support this past year and a half.For anyone looking to give this team a try, we have never had an experience that was ever poor. All appointments have been met, all information and more is always communicated, and the crew is always understanding.
Jun 14, 2025 · Joshua KrogerI absolutely adore this vet facility! Michelle is the sweetest tech and has great bedside manner for my baby boy. She is attentive, warm hearted and I know with how much care she puts in each visit she's in a field that absolutely needs her. Dr Baas and Dr Severns have both seen and taken care of my boy and I am forever thankful. Each staff member has treated us with nothing but kindness, attentiveness and respect. I love this place. Thank you so much for taking care of my son!
May 03, 2025 · jinx garciaI utilized Thrive clinics when I lived in Austin and was very happy that there was a location close to my new home in San Antonio. Having access to multiple clinics all utilizing the same database made moving with pets easier. Their was no need to request visit and vaccination records after moving, which made moving to another city a little easier. While we may not always see the same DVM from visit to visit, I could tell the different doctors who examined my dog at the Terrell Hills clinic had taken time to review her chart prior to each visit, which meant they had an idea of prior issues that needed to be monitored during a routine well visit. Since we've entered my dog's senior years, and having had procedures done at her old Thrive clinic in Austin, maintaining continuity of care has been extremely important in helping her to live as long as possible. I rest easy knowing that I have a regular vet clinic close to my new home and that there is a network of clinics in case if an emergency. Some may not feel comfortable with the idea of rotating vets, but I've become familiar and comfortable with Thrives routine and always make sure I'm prepared for the visit with any concerns I have. I always appreciate the rundown estimate of the total cost before they render care, and discuss each charge so you can make an informed decision and move forward with the services/medications that are most important for your pet at that moment. They also accept CareCredit, which was a big help with dental care for my dog's broken molar, and being able to take the best care of my late cat during his last 5 of 19 years as a senior with CKD.
Jun 02, 2025 · Christine LI’ve been bringing my pet here for a while, but my recent experience really changed how I feel about this clinic. At my last visit, I specifically asked for the total cost including additional heartworm medication before paying. I was told it was $154, paid it, and left with all the medication.A couple of days later, I got a call saying I actually owed another $84 because I was undercharged — even though I confirmed the total before paying. I was then told I should have somehow known the price was wrong, which I found extremely frustrating and unprofessional. After I pushed back, they agreed to cover part of the cost, but still made me return one dose or pay for it.I understand mistakes happen, but expecting customers to cover for them after the fact — especially when they did their due diligence — is not okay. Disappointing experience, and I’ll be looking for care elsewhere.
May 30, 2025 · Megan Roch
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