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Brothers PetsVet Near MeNorth CarolinaMecklenburg CountyCharlotteUniversity City NorthVet in West Mallard Creek Church RoadVCA Stoney Creek Animal Hospital
VCA Stoney Creek Animal Hospital ico

VCA Stoney Creek Animal Hospital

626 W Mallard Creek Church Rd, Charlotte, NC 28262, USA

4.0
**PET PARENTS BEWARE** The staff at this clinic is either not knowledgeable enough, lacks experience or they are just scared to deal with some situations.Also prices are pretty excessive.My cat Karma was having diahrrea and vomit on a wednesday. By thursday night she was already looking better but then friday morning I noticed her very lethargic and with heavy breathing. Thinking she was getting dehydrated I decided to take her to the vet.After a few calls to different doctors I made the choice on VCA. The price for the physical exam was higher than other places ($115) but they had a coupon for a free exam on first visits so I headed there.Coming in everybody was really nice, the nurse asked me questions and explained what the plan was. They were going to charge me $115 for a fecal exam. I agreed to it, so they took Karma to check her vitals.Well, here is where everything took a turn. After a few minutes the doctor comes through the door and drops the biggest bomb on me. She tells me Karma's heart is failing and her lungs sound like they have fluid in them. An x ray needs to be done to get a diagnostic and she might need oxygen so she says I need to take her to ER but warns me I might be looking at a $2000-$3500 bill or more if she needs a cardiologist and still she can't guarantee Karma will get better. At this point I'm already a mess but then she suggests that if I don't have the funds for that, the other option is to put her down...When I tell you the emotional damage this caused me!I asked about doing the x-rays there at VCA instead, expecting it to be cheaper. I was told it would cost me $800 to get them done there plus I think she said other $400 to keep her there until they had time to deal with her... Looking back none of this made sense but I was in such poor mental state that I wasn't processing it.Now, the only reason I am giving 2 stars is because they truly honored the cupon and didn't charge me anything. I left.I ended up refusing everyhting and taking Karma somehwere else for a second opinion. Best thing I did. I took her to Birkdale Animal Hospital in Huntersville by somebody's reccomendation.They only charged me $250 for the x-rays, kept her in observation for $0 and diagnosed her with pneumonia. We were sent home with antibiotics and only a $417 total bill. Karma is now fully recovered and doing well.I belive the staff at VCA had the best intentions to help but just don't think they are super competent. Always get a second opinion if you're able to. - Nancy Romo
VCA Stoney Creek Animal Hospital Overview Intro Photos Location Reviews

VCA Stoney Creek Animal Hospital Introduce

For pet owners across North Carolina, finding reliable and comprehensive veterinary care is a cornerstone of responsible pet parenthood. In the bustling city of Charlotte, options for animal healthcare are diverse, and among them is VCA Stoney Creek Animal Hospital. As part of the larger VCA Animal Hospitals network, this clinic offers a range of services designed to address the primary healthcare needs of beloved dogs and cats in the local community.

VCA Stoney Creek Animal Hospital aims to provide accessible veterinary care for common pet health concerns. Their focus is on delivering general practice services, including wellness and preventative care, to help pets live healthy lives. Like many VCA locations, they offer various services from routine check-ups to more advanced dental and surgical procedures. While part of a national network, this particular location in Charlotte seeks to serve its local clientele with a commitment to pet health. However, as with any healthcare provider, individual experiences can vary, and it's always prudent for pet owners to align the services and approach with their specific needs and expectations.

The location and accessibility of a veterinary clinic are often key considerations for pet owners. VCA Stoney Creek Animal Hospital is situated at 626 W Mallard Creek Church Rd, Charlotte, NC 28262, USA. This address places the hospital within a readily accessible area of north Charlotte, serving residents in neighborhoods surrounding Mallard Creek and beyond. West Mallard Creek Church Road is a significant local artery, making the clinic relatively easy to locate and reach from various parts of the city. For those residing in the northern parts of Charlotte and neighboring communities, the convenience of this location helps to reduce travel time, which can be particularly beneficial for routine appointments or when transporting a pet that may be feeling unwell. The hospital's consistent operating hours throughout the week, including limited weekend hours, also contribute to its accessibility for busy North Carolina pet parents.

VCA Stoney Creek Animal Hospital provides a suite of primary veterinary care services for dogs and cats. These services are typical of a general practice, aiming to cover the essential health and wellness needs of companion animals. Based on public information, their offerings include:

  • Primary Care & Wellness Exams: Regular check-ups, vaccinations, and routine screenings to maintain overall pet health and detect issues early. This forms the foundation of preventative care.
  • Advanced Dental Care: Comprehensive dental services including cleanings, evaluations, and treatment plans to prevent and address oral diseases.
  • Internal Medicine: Diagnosis and management of various internal health conditions affecting different body systems in pets.
  • Lab Tests & Diagnostics: In-house testing capabilities such as X-rays, bloodwork, illness panels, and allergy screenings for quick identification and treatment of health concerns.
  • Surgery: Offering a range of surgical procedures, from routine spay and neuter operations to lumpectomies and other minor procedures, with an emphasis on safe and compassionate care.
  • Preventative Care: Comprehensive programs including nutrition counseling, behavioral support, and prevention for fleas, ticks, and heartworms to promote a longer, healthier life for pets.
  • Pet Boarding: Providing a supervised environment for pets when owners are away, offering a place for their animals to stay.
  • Pet Grooming/Bathing: Basic grooming services such as bathing to help maintain pets' hygiene and coat health.
  • CareClub® Wellness Plans: Offering personalized wellness plans with monthly payment options to help manage the costs of routine veterinary care, including vaccines and dental cleanings.
  • First Exam Offer: A promotional offer, sometimes available, for a free initial exam for new clients, designed to introduce pet owners to the hospital's services.

While they offer these services, for very complex or critical emergency situations, they may recommend referral to a specialty or emergency hospital.

When considering a local veterinary option, certain features and highlights can influence a pet owner's decision. VCA Stoney Creek Animal Hospital presents the following aspects that may be appealing to North Carolina residents:

  • Convenient Location in Charlotte: Its address on W Mallard Creek Church Road provides a local option for primary veterinary care for a significant portion of Charlotte's pet-owning population.
  • Part of a Larger Network (VCA): Being a VCA Animal Hospital can offer benefits such as access to standardized protocols, potentially a wider network of specialists for referrals, and programs like their CareClub® wellness plans.
  • Range of Primary Care Services: The ability to receive wellness exams, vaccinations, dental care, and routine surgeries all in one place simplifies pet healthcare management for owners.
  • Availability of Wellness Plans: The CareClub® wellness plans offer a structured way for pet owners to budget for and access routine preventative care, which can be a valuable feature for financial planning.
  • First Exam Offer: A free first exam can be an attractive incentive for new clients to experience the clinic's services without an initial consultation fee.

However, it's also important to note that some public feedback indicates concerns regarding pricing and perceived staff competency or customer service during stressful situations. These are factors that potential clients may wish to consider and discuss directly with the hospital.

For pet owners in North Carolina considering VCA Stoney Creek Animal Hospital for their veterinary needs, here is the contact information:

Address: 626 W Mallard Creek Church Rd, Charlotte, NC 28262, USA

Phone: (704) 717-0616

Mobile Phone: +1 704-717-0616

It is always recommended to call the hospital during business hours to schedule appointments, inquire about specific services and their pricing, and discuss any concerns you may have regarding your pet's condition or the clinic's policies.

For locals in Charlotte, North Carolina, VCA Stoney Creek Animal Hospital offers a readily available option for general veterinary care. Its accessible location in the northern part of the city makes it a convenient choice for routine health visits, vaccinations, and basic medical needs for dogs and cats. The availability of services such as dental care, routine surgeries, and wellness plans provides a comprehensive approach to primary pet health management. While some experiences shared by other pet owners highlight areas for potential consideration regarding pricing and client communication during high-stress situations, the hospital remains a part of a large, established veterinary network. For Charlotte residents seeking a local clinic for their pet's everyday health and preventative care, especially those interested in wellness plans or a first-time exam offer, VCA Stoney Creek Animal Hospital presents itself as a viable option to explore within the North Carolina community. As with any significant decision concerning a beloved pet, contacting the clinic directly and discussing your specific needs and expectations is always advisable to ensure it's the right fit for your furry family member.

VCA Stoney Creek Animal Hospital Photos

VCA Stoney Creek Animal Hospital Picture 1VCA Stoney Creek Animal Hospital Picture 2VCA Stoney Creek Animal Hospital Picture 3VCA Stoney Creek Animal Hospital Picture 4VCA Stoney Creek Animal Hospital Picture 5VCA Stoney Creek Animal Hospital Picture 6VCA Stoney Creek Animal Hospital Picture 7VCA Stoney Creek Animal Hospital Picture 8VCA Stoney Creek Animal Hospital Picture 9VCA Stoney Creek Animal Hospital Picture 10

VCA Stoney Creek Animal Hospital Location

VCA Stoney Creek Animal Hospital

626 W Mallard Creek Church Rd, Charlotte, NC 28262, USA

VCA Stoney Creek Animal Hospital Reviews

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