VCA White Rose Animal Hospital Introduce
For pet owners in Pennsylvania, the health and well-being of their animals are of the utmost importance. When a pet becomes part of the family, so does the search for a trusted veterinary partner—a place that not only provides exceptional medical care but also treats your pet with the compassion and kindness they deserve. In the York area, VCA White Rose Animal Hospital aims to be a comprehensive resource for all things related to your pet's health. This facility, part of the larger VCA network, is a full-service animal hospital that also provides pet boarding and grooming services, making it a convenient, all-in-one solution for busy pet parents.
VCA White Rose Animal Hospital is dedicated to a philosophy of high-quality, compassionate care. The team understands that each pet is a unique individual and strives to provide a welcoming and supportive environment for both the animals and their owners. Positive customer reviews often highlight the staff's kindness and the warm, welcoming atmosphere. For many clients, this makes a significant difference in a pet's comfort level, as a positive vet visit can reduce stress for everyone involved. The hospital’s approach is centered on comprehensive primary care, focusing on preventative medicine to keep pets healthy and happy throughout their lives. This includes everything from routine physical exams and vaccinations to nutritional and behavioral support.
The hospital’s services extend far beyond routine check-ups. They are equipped to handle a variety of advanced medical conditions and procedures, offering expertise in areas like internal medicine, orthopedic surgery, and specialty care. The inclusion of modern therapies, such as stem cell therapy and veterinary physical therapy, demonstrates a commitment to providing cutting-edge treatment options. For pet owners dealing with chronic conditions like arthritis or joint issues, these advanced services can be a game-changer for their pet's quality of life. The on-site veterinary pharmacy and home delivery options for prescriptions and therapeutic diets further add to the convenience, ensuring that pets get the care they need without unnecessary hassle.
Located at 2129 S Queen St, York, PA 17403, USA, VCA White Rose Animal Hospital is situated in a convenient location for residents of York and the surrounding communities. The hospital has made a clear effort to be accessible to all members of the community, featuring a wheelchair-accessible car park. The availability of a toilet for client use is another small but important amenity. While not all facilities may be fully wheelchair accessible, the presence of a wheelchair-accessible car park shows an effort to accommodate those with mobility challenges. The hospital's location on a major road simplifies travel, which is especially helpful in case of an emergency or urgent need for veterinary attention.
To provide the best possible service, VCA White Rose Animal Hospital recommends making appointments. This allows the team to prepare for each visit and provide focused, unhurried care. While they are equipped to handle critical and emergency care, scheduling ahead of time helps to streamline the process and ensures a smooth experience for both pets and their owners.
VCA White Rose Animal Hospital offers a comprehensive suite of services that cover nearly every aspect of pet health and wellness.
Services Offered:
- Primary & Preventive Care: Physical exams, vaccinations, flea and tick prevention, and health services for all life stages.
- Advanced Medical Services: Animal internal medicine, orthopedic surgery, wound care, and specialty care for conditions of the heart, liver, and urinary tract.
- Dental Care: Comprehensive dental services to ensure your pet’s oral health.
- Grooming & Boarding: Dog grooming, ear cleaning, and pet boarding services for both cats and other pets.
- Modern Therapies: Stem cell therapy and physical therapy for pain management and joint support.
- Emergency & Urgent Care: Handling critical and emergency situations during office hours.
- Veterinary Pharmacy Services: An on-site pharmacy with options for home delivery and prescription refills.
- Behavioral & Nutritional Support: Pet behavioral support, therapeutic diets, and nutritional counseling.
Features and Highlights:
- Comprehensive Care: A one-stop-shop for medical care, surgery, grooming, and boarding.
- Advanced Medical Services: Expertise in areas like orthopedic surgery and stem cell therapy.
- Compassionate Care: The team is known for being welcoming and kind, making pets and owners feel comfortable.
- Convenience: On-site pharmacy and home delivery options for medications.
- Accessibility: Wheelchair-accessible car park for client convenience.
Contact Information:
Address: 2129 S Queen St, York, PA 17403, USA
Phone: (717) 854-1544
What is worth choosing?
Choosing a veterinary hospital is a deeply personal decision, and based on the available public data, VCA White Rose Animal Hospital has a mixed reputation. On one hand, many clients have had overwhelmingly positive experiences, praising the staff for being "super sweet and amazing" and creating a welcoming environment for their pets. This type of compassionate care is invaluable, especially for an anxious pet. The hospital’s extensive list of services, from preventative medicine to advanced orthopedic surgery and stem cell therapy, also makes it a very appealing option for pet owners seeking a one-stop-shop for their animal's health needs. The convenience of on-site grooming and boarding services, as well as the veterinary pharmacy, provides a streamlined experience that many busy pet parents will appreciate.
However, it is impossible to ignore the serious negative review that raises significant concerns about the quality of care and communication. The account of a pet's cast being soiled and leading to further health complications due to alleged negligence is a deeply troubling report. This type of feedback highlights potential issues that new clients should be aware of. While this may be an isolated incident, it speaks to the importance of open and clear communication between the vet staff and pet owners.
Ultimately, for a Pennsylvania resident, the decision to choose VCA White Rose Animal Hospital should be made with a balanced perspective. It is worth considering for its wide array of comprehensive services, advanced medical treatments, and the compassionate approach that many clients have experienced. The convenience of having multiple services under one roof is a major plus. However, it is equally important to be an engaged and proactive pet parent, asking detailed questions and ensuring you feel completely confident in the care plan for your animal. A strong vet-client relationship is built on trust, and it is a client's prerogative to ensure that trust is earned through clear communication and a positive personal experience.
VCA White Rose Animal Hospital Services
Pet boarding service
- Cat boarding
- Dog grooming
- Other pet boarding
Pet Groomer
- Dog ear cleaning
- Dog flea and tick treatment
Veterinarian
- Animal Internal Medicine
- Arthritis & Pain
- Behavior Support
- Boarding & Grooming
- Bone & Joint Support
- Compassionate Care
- Critical And Emergency Care
- Dental Care
- Disease Control
- Dog Care Care
- Ear Care
- Emergency Animal Care
- Eye Care
- Flea & Tick Prevention
- Gi Tract & Probiotics
- Health Services
- Heart Care
- Heartworm Prevention
- Home Delivery
- Immune & Antioxidant Support
- Liver Care
- Medical Treatment
- Orthopedic Surgery
- Pain Medication
- Pet Adoption
- Pet Health Care
- Pet Safety
- Physical Exam
- Physical Therapy
- Prescription Refills
- Prevention Treatment
- Primary Care
- Skin & Coat Support
- Skin Care
- Specialty Care
- Stem Cell Therapy
- Therapeutic Diets
- Urgent Care
- Urinary Care
- Ut, Bladder & Renal
- Veterinary Medical Services
- Veterinary Pharmacy Services
- Veterinary Services
- Wound Care
VCA White Rose Animal Hospital Details
Accessibility
- Wheelchair-accessible car park
Amenities
- Toilet
Planning
- Appointments recommended
VCA White Rose Animal Hospital Photos








VCA White Rose Animal Hospital Location
VCA White Rose Animal Hospital
2129 S Queen St, York, PA 17403, USA
VCA White Rose Animal Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1Claimed my cat originally had a torn ligament, they weren’t even sure that was the case, but almost $1,000 later and they refused to change the cast on my cats leg after I expressed to them that it was soiled, I took him to Pets R Us instead (which they are amazing by the way) because his cast started to stink and this was what was under the cast due to their negligence and putting the cast on horribly! DO BETTER!!!!!!! My poor cat has gone through enough and has dealt with enough pain already but this is straight up ignorance if you ask me. He now needs more medications and antibiotics due to this. Do not take your animal here please.
June 09 · Angelina KaufmanWe are so thankful the staff was super sweet and amazing, it wasn't just welcoming to us but also are little fur ball 10/10
June 26 · Mileidy Vega IrizarryLondon's Veterinarian office is a top-notch business for pet care. I have been using their services when my pets needed professional help for a couple decades. On my recent visit (January, 2020 ), after a urinalysis & blood work, my 13 year old best friend (kitty cat) was prescribed medicine that allows for her recovery. The entire staff members & Dr. Steely couldn't have been any more helpful. Recommended. Thank you!
January 16 · walt partymillerI want to start off by saying that I am a reasonable person and this is the first review I have ever left on Google.I EXTREMELY RECOMMEND YOU DO NOT TAKE YOUR ANIMAL HERE. OUR PET IS NOW FIGHTING FOR HIS LIFE. READ BELOW:In December we took one of our Siberian Huskies in to see the doctor due to weight gain. Suzanne Steeley (she does not deserve the title of Doctor) examined him, took a blood test, and determined that he had a Thyroid issue and put him on Thyroid medication. Great we thought, he will be back to normal in no time. Wrong!After putting him on the medication it didn't take long for his mood to change dramatically. He become very sluggish and seemed depressed. We called the office concerned, but were reassured that this was just a side effect of the medicine. By February he had lost over 20lbs and had stopped having any interest in food. Again we called concerned and took him in for another exam. Again we were told this was from the medication and Suzanne Steely even stated "Aside from being over-weight he is a perfectly healthy dog."We continued the medication as we believed from the feedback he just needed to adjust, but he continued to get worse and worse. He would only eat chicken we cooked for him and eventually stopped that and stopped drinking water as well. I made the decision to take him off the meds about 2 weeks ago to see if he would improve. He continued to get worse though and all of my faith was lost in Mrs. Steely and Charles E. London's practice so we explored other options.Jameson (our Husky) has been in intensive care for the past week and has been seen by 5 separate Doctors in Maryland, 2 ultrasound specialist, a internal medicine specialist, his test results have been sent to specialist in California, and the overwhelming feedback is how the hell did they miss this!? He is now in late stage liver failure because this went undiagnosed for so long. We are doing everything we can to save him as he is only 5 years old. Two of the doctors said we have a strong case for a law suit due to the negligence by Charles E. London's office. However, our concern right now is saving his life and it is not looking good.I will do everything I can in my power to hold this office accountable and please think twice before you put your pets life in their hands.Because I hate negativity and Google won't allow me to give them anything less than 1 star... The man with the glasses and pony tail that works at the front desk is extremely attentive and nice. He has been my only positive experience working with this place. Kudos to him.Also, please do not insult me and respond to this review with an email address to someone I am sure probably can not offer any resolution to this issue. You contributed to shortening the life of a young pup. There is absolutely nothing you can do to fix this.
April 21 · Cody StevensonVCA Charles E. London Animal Hospital and Suzanne Steeley, DVM essentially killed my healthy 9 month old puppy Oze. I took him there on Feb. 7 for them to do a routine neuter operation. 3 days later he was dead. I began getting concerned the evening of Feb 8 because he was vomiting and wasn't making urine. He would want to go out and would strain and push but nothing was coming out. After taking him back to my vet on the 9th and getting no relief, we headed down to a specialist in Towson, MD who did an exploratory surgery. You can read his findings within the attached letter, but basically his urinary system had been sutured closed in 2 places, had a hole in the neck of his bladder and unrepairable tissue damage. To add insult to injury, the testicle, that was the point of the initial procedure, had been left inside him. So I guess she removed something else? I don't know. The surgeon in Towson said he couldn't locate the prostate and the urethra wasn't located where it was supposed to be. I want to complement the specialist in Towson, however, because he and the entire facility and staff couldn't have been more considerate and professional. It was startling to contrast them against the incompetence and apathy I received from my vet at VCA.I wouldn't want anyone else to experience the pain and loss Oze and I have had to endure. This is just the beginning of my campaign to make sure that everyone possible hears our story. I gave them 1 star because google doesn't let you give 0.
February 13 · Mark Swartzbaugh
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