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Brothers PetsVet Near MeOhioCuyahoga CountyMiddleburg HeightsVet in Southland DriveVetco Vaccination Clinic
Vetco Vaccination Clinic ico

Vetco Vaccination Clinic

Veterinarian ★4.0·$$

6885 Southland Dr, Middleburg Heights, OH 44130, USA

4.0
I was very dissatisfied with the service at the Vetco clinic. I brought my 2 dogs in for a checkup and vaccinations on Saturday 6/21. I needed a prescription for flea & tick meds. A heartworm test was done on both, and I was told that they would only call if there was an issie. I think they should call either way. I was asked what medication they used previously and was told they would email me a prescription that I could get filled anywhere. I received it via email. Unfortunately the prescription was for Heartgard because that is what we used in the past but I wanted to get Simparica Trio this time. I tried to order the meds through Allivet but they cannot take digital prescriptions so I asked them to call the vet for confirmation. They denied filling the prescription because they said the dogs needed an exam, which they had 1 week prior. I went back to the clinic on Saturday 6/28 to try to get the prescription changed and to find out why they denied the prescription for needing an exam when they already had one. I was told to call the customer service number, but Teresa was not at all helpful. She said we needed to go back to the clinic, which we did first. At the store, we were told customer service would call the vet about the prescription, but apparently customer service does not know how to call the vet. She kept telling us to go back to the store and we tried telling her we did that first. She had absolutely no idea how to help us, and we were on the phone with her for over an hour. We ended up going back to the store again and talked to Jeremy who understood our frustration and was able to help get the prescription changed. He first tried calling customer service and had the same problem we had and got no assistance from them. Jeremy is the only reason I putchased the prescription from Vetco, and he is the only reason I would consider coming back to Vetco in the future. I was extremely disappointed by this whole ordeal. If the person checking us in would have asked if we wanted to stay with Heartgard or get something else, this whole situation could have been avoided. I think the person checking in customers should be asking appropriate questions and the customer service people need to be trained on how to solve problems and should be able to call the veterinarian. I wasted 4 hours of my day off trying to get this situation fixed. I am very disappointed. I thought you should know. - Karren Runevitch
Vetco Vaccination Clinic Overview Intro Services Detail Photos Location Reviews

Vetco Vaccination Clinic Introduce

For pet owners in Middleburg Heights, Ohio, ensuring their furry friends are up-to-date on vaccinations and preventative care is a crucial part of responsible ownership. Vetco Vaccination Clinic, located within the Petco store on Southland Drive, provides a convenient and affordable solution for these essential needs. This clinic operates on a focused model, specializing in core veterinary services without the added costs of a full-scale hospital visit. For many Ohio residents, Vetco offers a valuable alternative for routine care, helping to make critical health services accessible and manageable for their budgets. The clinic is designed to be a quick, in-and-out experience for vaccinations and other key preventative measures, with the goal of getting your pet protected efficiently and effectively.

The clinic's primary purpose is to provide preventative care for cats and dogs, which includes vaccinations, microchipping, and parasite control. They operate on a scheduled basis, with appointments recommended to ensure a smooth and timely visit. This structure helps minimize wait times and allows the veterinary staff to dedicate focused attention to each pet. The clinic's staff, often praised for being friendly and fast, understands that a vet visit can be stressful for some animals. They strive to create a calm environment, with one customer noting that their dog didn’t even yelp when he received his vaccine. This attention to a pet’s comfort, even during a brief procedure, is a testament to the caring nature of the staff.

Beyond the core services, Vetco also provides resources for a variety of other pet-related needs. These include diagnostic testing, such as disease and parasite tests, and a pet pharmacy fulfilled by Vetsource, offering a convenient way to get prescription medications and products. While the clinic does not handle complex surgeries or emergencies, its role as a specialized provider of preventative services makes it a valuable part of the local pet care ecosystem. By focusing on what they do best—vaccinations and preventative measures—they help pets stay healthy and can provide a first line of defense against common illnesses.

Vetco Vaccination Clinic is located at 6885 Southland Dr, Middleburg Heights, OH 44130, USA. This address places the clinic within a Petco store, which makes it a very convenient stop for pet owners who are also shopping for food, supplies, or grooming services. The location is easily accessible for residents of Middleburg Heights and surrounding communities.

The clinic is committed to ensuring a comfortable and accessible experience for all visitors. The facility features a wheelchair-accessible entrance, providing easy and unhindered access. A wheelchair-accessible parking lot is also available, making the journey from the vehicle to the clinic convenient for those with mobility challenges. Additionally, a restroom is provided for the convenience of clients. These amenities are part of a larger effort to make the pet care experience as smooth as possible for all members of the community.

Vetco Vaccination Clinic offers a variety of essential services focused on preventative care and routine health.

  • Pet Vaccinations: The clinic provides core vaccines for both dogs and cats, as well as the Feline Leukemia Vaccine, ensuring your pet is protected from common diseases.
  • Flea & Tick Prevention: They offer a range of products and services for pest and parasite prevention and testing, including flea and tick prevention for dogs and cats.
  • Microchipping: The clinic provides microchipping services, which is a crucial step in ensuring your pet can be identified if they ever get lost.
  • Diagnostic Testing: They perform diagnostic testing and disease tests to help identify health issues early on.
  • Pharmacy Services: The clinic's pharmacy, fulfilled by Vetsource, provides a convenient way to get prescription medications and other pet products.
  • Other Services: A nail trim service is also available, along with access to grooming and bathing, as well as positive dog training classes.
  • White Glove Delivery: The clinic offers a white glove delivery service, providing a convenient way to receive pet supplies and products directly to your home.

Vetco Vaccination Clinic is a practical and popular option for many Ohio pet owners for a number of reasons.

  • Affordable Pricing: The clinic is known for its low-cost services, with no exam fees, which can result in significant savings compared to a traditional full-service veterinary hospital.
  • Focus on Core Services: By specializing in vaccinations, microchipping, and parasite prevention, the clinic can provide these essential services efficiently and expertly.
  • Convenience and Accessibility: The location within a Petco store makes it easy to combine a vet visit with other shopping errands. The appointment-based system helps to manage wait times.
  • Helpful Staff: While there are a few mixed reviews, many customers, like the one who praised Jeremy, highlight the helpfulness of specific staff members who go above and beyond to resolve issues.
  • Access to Petco Services: Clients also have access to a variety of other services offered at Petco, such as grooming, training classes, and a wide selection of food and supplies.

For more information or to schedule an appointment, you can contact the clinic using the following details.

Address: 6885 Southland Dr, Middleburg Heights, OH 44130, USA
Phone: (440) 788-2625

Choosing Vetco Vaccination Clinic is an excellent option for Ohio pet owners who are looking for a straightforward, affordable, and convenient way to handle their pet’s routine preventative care. What makes this clinic truly worth choosing is its ability to provide essential services at a lower cost and without an exam fee, which can be a significant financial relief. The fact that the clinic can provide crucial vaccinations, flea and tick protection, and microchipping in a streamlined process is a major benefit for those with busy schedules. The positive reviews from clients who praise the friendly and fast service show that when things go smoothly, the experience can be very pleasant.

However, it is also important to consider the potential for complications. The lengthy negative review highlights a serious issue with communication and a lack of problem-solving skills from some staff and the corporate customer service line. This experience, which involved a major inconvenience over a prescription and wasted time, indicates that while the clinic is great for simple, straightforward transactions, more complex issues may be difficult to resolve. For potential clients, this suggests that it is crucial to be very clear about your needs and to be prepared to advocate for yourself if a problem arises. Despite these reported challenges, the fact that a staff member like Jeremy was able to step in and solve the problem is a positive sign. For pet owners whose primary need is a reliable and low-cost source for vaccinations and routine parasite prevention, Vetco Vaccination Clinic remains a strong and valuable option in the Middleburg Heights community.

Vetco Vaccination Clinic Services

  • Veterinarian

  • A Nail Trim
  • Allergy Relief
  • Cat Flea & Tick
  • Core Vaccine
  • Diagnostic Testing
  • Disease Test
  • Feline Leukemia Vaccine
  • Flea & Tick Prevention For Dogs
  • Flea & Tick Protection
  • Food & Supplies
  • Grooming & Bathing
  • Microchipping
  • Pest & Parasite Prevention & Testing
  • Pet Pharmacy
  • Pet Vaccinations
  • Petco Pharmacy Fulfilled by Vetsource
  • Positive Dog Training
  • Training Classes
  • Vaccinations

    FVRCP Combination Vaccine Feline Leukemia (or FeLV) DHPP vaccine Bordetella vaccine Canine influenza vaccine Leptospirosis vaccine Lyme vaccine Rabies vaccine Puppy shots Rabies shot Kitten shots

  • White Glove Delivery

Vetco Vaccination Clinic Details

  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Amenities

  • Restroom
  • Planning

  • Appointment required
  • Appointments recommended

Vetco Vaccination Clinic Photos

Vetco Vaccination Clinic Picture 1Vetco Vaccination Clinic Picture 2Vetco Vaccination Clinic Picture 3Vetco Vaccination Clinic Picture 4Vetco Vaccination Clinic Picture 5

Vetco Vaccination Clinic Location

Vetco Vaccination Clinic

6885 Southland Dr, Middleburg Heights, OH 44130, USA

Vetco Vaccination Clinic Reviews

An average rating of ★4.2 from 42 user reviews.★ 5★ 4★ 3★ 2★ 1

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