Webster Veterinary Clinic Introduce
For pet owners throughout New York, particularly those in the vibrant community of Webster and the greater Rochester area, ensuring the best possible veterinary care for their beloved animal companions is a top priority. When it comes to finding a veterinary clinic that combines medical expertise with genuine compassion, Webster Veterinary Clinic stands as a significant resource. This article aims to provide a clear, engaging, and informative overview of Webster Veterinary Clinic, highlighting its services and commitment to animal well-being, from the perspective of local New York pet owners.
Webster Veterinary Clinic has been an integral part of the Webster community for nearly 40 years, building strong, lifelong relationships with their patients and the families who love them. They understand that pets are not just animals; they are cherished family members. This philosophy is at the core of their practice, influencing every interaction and medical decision. Whether it's a routine wellness visit to maintain health or a critical situation requiring immediate attention, the dedicated team at Webster Veterinary Clinic is committed to providing a high standard of veterinary care. Their approach emphasizes a collaborative partnership with pet families, customizing wellness plans to meet the specific needs of each and every patient. This dedication to both advanced medical care and heartfelt compassion makes them a cornerstone of animal health in the region, striving to provide the best veterinary care experience possible for you and your beloved friend.
Webster Veterinary Clinic is conveniently located at 67 North Ave, Webster, NY 14580, USA. This central location in Webster makes it highly accessible for residents of the town and surrounding areas within Monroe County and the greater Rochester metropolitan region. North Avenue is a well-known local thoroughfare, ensuring straightforward navigation for clients arriving for their appointments. The clinic's accessibility is a significant advantage, particularly during urgent situations where timely veterinary attention is crucial. Its position within the community means it's a familiar and established point of care for many local pet owners, reducing the stress associated with finding and reaching a veterinary provider. Ample parking is typically available at the clinic, further enhancing the convenience for pet parents during their visits. This ease of access underscores Webster Veterinary Clinic's role as a readily available and dependable resource for veterinary services for New Yorkers in the Webster area.
Webster Veterinary Clinic offers a comprehensive range of veterinary services designed to support the health and well-being of cats and dogs throughout their lives. Their focus on progressive medicine means they are equipped to handle various aspects of pet care.
- Wellness and Preventive Care: Including thorough annual physical exams, tailored vaccination protocols to protect against common diseases, comprehensive internal parasite testing, heartworm and flea control, and personalized wellness plans based on your pet's life stage and specific needs.
- Spay, Neuter & General Surgery: Performing routine surgical procedures such as spaying and neutering, along with other general surgeries, utilizing advanced surgical techniques and technology. All patients are carefully screened for safety, and anesthetics are tailored to each pet.
- Pet Dental Services: Comprehensive dental care including professional cleanings, digital dental radiography for full diagnostics, ultrasonic scaling, hand scaling, polishing, and fluoride treatments to maintain optimal oral health. Advanced dental treatment is also available for more severe issues.
- Laboratory and Imaging Services: Offering in-house laboratory testing for rapid results, digital radiology (X-rays) for evaluating various body systems (muscular-skeletal, cardiovascular, gastrointestinal, reproductive, urinary), and ultrasound for painlessly examining internal organs and pregnancies.
- Internal Medicine: Covering a wide range of internal medicine areas including Cardiology, Ophthalmology, Neurology, Dermatology, Gastroenterology, Oncology, and Endocrinology, ensuring comprehensive care for complex systemic conditions.
- Pain Management: A primary consideration in their treatment approach, focusing on managing pain to improve a pet's physical functioning and overall well-being. They offer various strategies to alleviate discomfort.
- Laser Therapy (Photobiomodulation): A non-invasive, drug-free treatment using specific wavelengths of light to reduce pain, inflammation, and accelerate healing, beneficial for conditions like osteoarthritis, joint pain, muscle strains, and post-surgical recovery.
- Fully Stocked Pharmacy: An on-site pharmacy providing a wide range of veterinary drugs, preventatives, and specialized diets for convenient access to necessary medications and nutritional support.
- Hospice and Euthanasia Services: Providing compassionate end-of-life care, including euthanasia and assistance with aftercare, to support pets and their families during difficult transitions. This compassionate aspect is highly praised by a customer who received support during the difficult decision to put their bunny to rest.
- Emergency and Critical Care: Offering emergency care during regular business hours and utilizing the services of a local, fully staffed emergency center for after-hours urgent needs.
Webster Veterinary Clinic stands out for several key features and highlights that enhance the experience for New York pet owners.
- Compassionate End-of-Life Care: A standout feature, as highlighted by a customer review, is their exceptional compassion during difficult times. They were the only clinic in the Rochester area willing to assist a family on vacation with putting their rabbit, Truffles, to rest, making a "difficult time 'easy' to get through." This demonstrates a profound commitment to animal welfare and client support.
- Experienced Veterinary Team: The clinic boasts a team of three veterinarians (Dr. Gino Sementa, Dr. Susan Lewis, Dr. Lauren Passantino) and five Licensed Veterinary Technicians who regularly attend continuing education, ensuring they are up-to-date with the newest and safest medical advancements.
- Longevity in the Community: With nearly 40 years of service, they have established deep roots and a trusted reputation within the Webster community.
- Advanced Technology: Equipped with state-of-the-art equipment for diagnostics (digital X-rays, ultrasound, in-house lab) and treatment (laser therapy), enabling accurate and effective care.
- Client Communication and Education: They emphasize clear communication and focus on educating pet owners, ensuring every concern is addressed and families are involved in their pet's care.
- PetDesk App Integration: For existing patients, the clinic uses the PetDesk app, which allows for easy appointment scheduling, access to pet records, medication refill requests, and appointment reminders, enhancing convenience for busy New Yorkers.
- Strong Relationships: The clinic values strong, lifelong relationships with its patients and their families, treating every pet as part of their own family.
For scheduling appointments or any inquiries, Webster Veterinary Clinic can be contacted via:
Address: 67 North Ave, Webster, NY 14580, USA
Phone: (585) 872-6467
Mobile Phone: +1 585-872-6467
In conclusion, for pet owners in Webster and the wider Rochester, NY, area, Webster Veterinary Clinic presents a compelling option for comprehensive and compassionate veterinary care. While some operational aspects like appointment confirmation processes may have faced criticism, the overwhelming sentiment regarding their medical expertise and, critically, their profound compassion, especially during difficult times, solidifies their suitability for locals. Their willingness to assist in challenging and sensitive situations, as highlighted by the powerful testimonial of helping a family with their suffering rabbit, speaks volumes about their core values. With nearly four decades of service, an experienced team committed to continuous learning, and state-of-the-art facilities, Webster Veterinary Clinic is well-equipped to provide excellent health services for your cherished pets. For New Yorkers seeking a veterinary partner who prioritizes both clinical excellence and heartfelt empathy, Webster Veterinary Clinic stands as a strong and reliable choice right in their own community.
Webster Veterinary Clinic Photos










Webster Veterinary Clinic Location
Webster Veterinary Clinic
67 North Ave, Webster, NY 14580, USA
Webster Veterinary Clinic Reviews
I’d give 100 stars if I could. I was on vacation with my family and had to bring my bunny with me, we tried for weeks to get Truffles to a vet but no one near us was taking new patients or cared after rabbits. He was suffering and would have died at home alone and I would never have wanted that for him, after calling another dozen or so vets in the Rochester area they were the only ones willing to help us put our bunny to rest. The vet and her staff were all so kind and compassionate and made a difficult time “easy” to get through. I’m just glad I got to be there for him in his end. Thank you again for your help!
Sep 30, 2024 · Nicole FamaThis place is badly run. The last time I was there with my dog, I waited 30 minutes past the appointment time only to be told that it would be another 15 minutes. I left and rescheduled. Today I got a voicemail from Megan at 3:24 pm stating I had to confirm my appointment for tomorrow BY 5PM today or they would “most likely need to reschedule.” I was working and I happened to have time to check my personal VM but if I hadn’t I would have lost an appointment I made months ago. They demanded I call them back between 3:24 pm and 5 pm while I was at work to prevent me from losing the appointment. This is ridiculous.Edited to respond to the owner - I did not get a text. There were NO numerous attempts to contact me. I received ONE voicemail at 3:24 pm on a Friday, when I was working, telling me I had to respond by 5 pm that SAME day or the appointment may be rescheduled. I stand by my review. This place is badly run.
Mar 01, 2025 · Anu ChathampallyI’ve used this vet for all of my animals growing up but honestly over the years things have gone down hill for them I’m probably gonna switch vets cause after dealing with them during an emergency they were really not of much help having someone wait 12 hours with their incision open just to say oh yea bring him in. Like no he should’ve been in there right after the call was made and they shouldn’t have charged her 800$ for a mistake yall made.
Jun 04, 2025 · Nicole MeynadasyI am a new client who was switching after a bad prior vet experience. I was nervous about the switch, and in the middle of making the switch my older cat started acting ill.Everyone I spoke to at this office have been amazing. So nice, compassionate, and worked with me to get my cat's new patient visit moved up to see my cat. I cannot thank them enough.My visit was with Dr. Lewis who was incredible. Just great with my cat and listening to my concerns. She has helped get my cat's health back on track.I genuinely cannot express how grateful I am to be a new client at this office. I am so appreciative to have had it recommended and so relieved to have my kitty as a patient there.
Mar 05, 2024 · Ryan ElizabethExcellent service with no wait time. Doctor Lewis is friendly, informative and takes the time to answer all questions. Bella, Kaspurr and Fisher say " HELLO" and "THANK YOU" Dr Lewis and Staff
Jan 19, 2017 · Lauren Jean
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