Petco Introduce
For pet owners across the vibrant and growing communities of Nevada, especially in the southeastern part of Las Vegas, having a reliable and comprehensive resource for their beloved animal companions is paramount. From selecting the right nutritional food to finding engaging toys or even securing professional grooming services, a convenient and well-stocked local store makes the journey of pet ownership much smoother. This is precisely where Petco on East Serene Avenue steps in, aiming to be that essential hub for all things related to pet care in the neighborhood. They understand that pets are more than just animals; they are integral members of our families, deserving of the best products and attentive service.
Petco on East Serene Avenue is part of a nationally recognized brand known for its extensive selection and commitment to pet health. As with any large retail chain, the quality of experience can sometimes depend on individual staff members and specific departments. While the store offers a broad range of products and services, customer feedback indicates both high points and areas for improvement. For instance, the store is praised by many for having knowledgeable, friendly, and professional employees, particularly by those who have interacted with the store manager, Jen, who is lauded for her helpfulness and willingness to listen. However, some individual experiences, particularly with weekend grooming services, have highlighted inconsistencies in service quality and communication. Despite these varying experiences, the store remains a significant resource for many in the Las Vegas community seeking readily available pet solutions and a wide variety of supplies.
---Petco on East Serene Avenue is conveniently located at 2340 E Serene Ave, Las Vegas, NV 89123, USA. This prime location places it within the bustling southern part of Las Vegas, making it easily accessible for residents in surrounding areas like Anthem, Seven Hills, and Paradise. East Serene Avenue is a well-known thoroughfare, ensuring straightforward navigation to the store. Typically situated within a larger retail complex, the store often provides ample parking, which is a significant convenience for customers purchasing bulky pet food bags or larger supplies. Its placement within a vibrant commercial zone allows for easy integration into a daily errand routine, making it a go-to spot for many Nevadan pet owners.
---Petco generally offers a wide range of products and services to cater to nearly every pet need. While specific offerings can vary slightly by location, the Petco on East Serene Avenue typically provides access to the following:
Pet Supplies: A vast selection of pet food for various dietary needs (including specialized diets), treats, toys, bedding, collars, leashes, crates, carriers, and apparel for dogs, cats, small animals, birds, reptiles, and fish. They aim to stock a comprehensive array of products to suit diverse pet requirements.
Professional Grooming Services: A full-service grooming salon where pets can receive baths, haircuts, nail trims, and other pampering services. Petco-certified stylists typically begin with a seven-point Pet Care Check. While quality may vary depending on the day or specific stylist, these services are designed to maintain a pet's hygiene and appearance.
Self-Serve Dog Wash: For pet owners who prefer to wash their dogs themselves without the mess at home, many Petco locations offer self-serve dog wash stations equipped with tubs, shampoos, conditioners, towels, and aprons.
Veterinary Services (Vetco Clinics): Many Petco stores, including this one, host Vetco Clinics that offer affordable, walk-in vaccination services, microchipping, and basic preventative care for dogs and cats on specific days and times.
Dog Training Classes: Petco provides various levels of dog training classes, from puppy socialization to advanced obedience, typically led by certified trainers using positive reinforcement methods. These can be group classes or private lessons.
Aquatic and Reptile Supplies: Beyond common pets, Petco also stocks a variety of fish, small animals, and reptiles, along with all the necessary habitats, food, and accessories required for their care.
Adoption Events: Partnering with local animal shelters and rescue organizations, Petco often hosts in-store adoption events, providing opportunities for community members to meet and adopt pets in need of forever homes.
Petco on East Serene Avenue, as part of the larger Petco network, offers several key features and highlights that are valued by pet owners in Nevada:
Knowledgeable and Friendly Staff: Many customers praise the staff for being "extremely knowledgeable, friendly, and held a high level of professionalism." The store manager, Jen, is specifically highlighted for her helpfulness and willingness to listen to customer needs regarding products.
Comprehensive Product Selection: The store's broad inventory ensures that pet owners can find almost everything they need for their pets in one convenient location, from various food brands to toys and habitat essentials for different types of pets.
Convenient In-Store Services: The availability of services like professional grooming, Vetco vaccination clinics, and dog training classes directly within the store adds immense convenience for busy pet parents.
Loyalty Programs and Discounts: Petco typically offers loyalty programs (like Vital Care) and various promotions, allowing customers to save on purchases and services, which can be a significant draw for regulars.
Accessibility: Its location on East Serene Avenue makes it easily reachable for a large segment of the Las Vegas and Henderson population, simplifying trips for pet supplies and services.
Commitment to Pet Health: As a category-defining health and wellness company, Petco aims to promote responsible pet ownership through its product selection, veterinary services, and educational resources.
For residents in Nevada looking to connect with Petco on East Serene Avenue, here are the contact details:
Address: 2340 E Serene Ave, Las Vegas, NV 89123, USA
Phone: (702) 914-0500
Mobile Phone: +1 702-914-0500
For specific service inquiries, such as grooming appointments or Vetco clinic schedules, it is always recommended to call the store directly or check their official website for the most up-to-date information. Standard store hours are typically Monday-Saturday from 9 AM to 9 PM and Sunday from 10 AM to 7 PM, but grooming salon hours may differ.
---For pet owners residing in the expansive and diverse communities of Nevada, particularly those in the southeastern part of Las Vegas, the Petco on East Serene Avenue offers a highly convenient and generally comprehensive solution for their pet care needs. Its strategic location provides easy accessibility, reducing travel time for busy individuals and families. The extensive array of products available, covering everything from specialized diets to a wide range of toys and accessories for all types of pets, ensures that locals can find most of what they need under one roof, streamlining their shopping experience.
A significant draw for this specific location is the positive feedback regarding its staff. The presence of dedicated and knowledgeable employees, including a highly praised store manager, means that Nevadan pet parents can often expect friendly interactions and helpful advice, making their visits more productive and pleasant. While occasional inconsistencies, particularly with certain weekend services, may arise, the overall convenience, broad product offerings, and the potential for excellent customer service make this Petco location a valuable resource. It simplifies the demanding aspects of pet ownership, allowing more time for the joyful companionship that pets bring to homes across Nevada.
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Petco Location
Petco
2340 E Serene Ave, Las Vegas, NV 89123, USA
Petco Reviews
do not take your dog here to get groomed on the weekends. no one knows what they are doing and they are very rude. if i could give them 0 stars i would. they charged me $63 when they didn’t cut his nails and his palms were very dry. i took him for his nails specifically. i was at work the time of his appointment so i called and asked what they charged me for. apparently my dog had peed and pooped and bit them which was not told to my mom yesterday but told to me over the phone which is nonsense as my dog does not just do those things unless he was probably being forced which is crazy. i always go to get his nails cut so for them to say that is ridiculous. he was probably over stimulated as no one knew what they were doing yesterday. maybe get better employees on the weekends as i have never had this problem. they said they only charged $19 for the extras when the classic is $28.. 19+28 is not $63. my mom even gave a tip and im not including that in the $63 sooo… where did my other $16 go?
Apr 27, 2025 · veronica jironBest store in Henderson! Jen, the store manager, is always so helpful and takes the time to actually listen and help with products. In fact, every employee that I have interacted with has been extremely knowledgeable, friendly, and held a high level of professionalism.
Jun 25, 2025 · Marla TurnbullThis store is consistently understaffed. If you shop in store you wait in line for more than 15 minutes each time you come in. If you do curbside pickup this store can never fulfill it. I’ve never once had someone bring my food out even when I called to remind them I am there. Then you can come in and wait in line when you’ve already paid. But that’s not the reason behind ordering online is it? It’s for convenience.I’ve noticed the managers multiple times wondering around the store and not helping the front. The cashiers (Ana)I’m sure are overwhelmed. If someone comes in for a pickup we should never be told to wait in line. It takes about 30 seconds to turn and grab order which you can do while guests are paying at the machine. Maybe some training needs to happen here? Never once had an issue at other stores but this one consistently is an inconvenience to their customers.
Apr 19, 2025 · Michelle HarreI absolutely love this store, Blue my dog has been a client of the grooming department for such a long time & everyone is so talented & friendly, Britney is Blue’s favorite. I love how you can go directly to his Vet! Vetco!!! Blue loves everyone. And the team @ Vetco is amazing and their knowledge of medicine & being so professional. I love their honesty & most of all their bedside manner. I recommend them highly!!!
Sep 21, 2024 · Dionesia HolmanI will NEVER go to this location again. The nurse, who is a healthy Caucasian woman whose name I didn't quite get is very rude and unprofessional. This was my second time there. I was there for a follow up. She had no clue what I was there. She comes in to the exam room. Does not say hello or sorry for waiting, because at this point I had been there for 56 minutes for a scheduled appointment. At any rate she comes in and just says so what are we here for. I look and said I was asked to come back in two weeks. She goes well I wasn't your nurse. I said but you should know why I am here. Lol. She starts asking about his eyes and his sore but not once does she ever physically look at my dog. I literally said to her why don't you just look at him and see how he is doing and tell me if the medication is working. She just stands up against the wall with her negative energy. I then asked could I be seen by someone else. She then storms out and SLAMS the exam room door. At that point I lost it.The manager was very sweet. On my first visit the young lady that helped me as well as the veterinarian were both nice. However, due to my horrible experience today I will not be returning to this location and possibly no other Petco. If this is how you allow your customers to be treated this is not the place for me.
Mar 01, 2025 · T D
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