Petco Introduce
For pet owners across California, finding a comprehensive and supportive resource for their animal companions is essential. In Redwood City, Petco at 520 Woodside Road aims to be that trusted local hub, providing a wide array of products and services designed to support the health and happiness of pets and their human families. This well-known national retailer strives to cater to a diverse range of pet needs, from the smallest fish to the largest dogs, ensuring that locals have access to essential supplies and valuable in-store services.
Petco Redwood City typically stocks an extensive inventory of pet food, treats, toys, and accessories for various animals, including dogs, cats, fish, birds, reptiles, and small animals. Beyond just retail, the store often provides professional services such as grooming, dog training, and convenient Vetco vaccination clinics, emphasizing a holistic approach to pet wellness. This multi-faceted offering allows Californians to address many of their pet's needs in one convenient location.
Customer experiences at any retail location can vary, and Petco Redwood City is no exception. While some customers highlight outstanding, knowledgeable staff who go the extra mile to provide guidance, especially for first-time pet owners, other feedback points to opportunities for improvement in customer service consistency. Despite these varied experiences, the store's core mission remains to provide a vast selection of products and services to the local pet-loving community, striving to be a reliable partner in pet care for residents throughout Redwood City and the surrounding areas of California.
Petco Redwood City is conveniently located at 520 Woodside Rd, Redwood City, CA 94061, USA. This address places the store on a significant thoroughfare in Redwood City, ensuring high visibility and easy accessibility for residents across the city and neighboring communities within San Mateo County. Woodside Road is a well-trafficked route, making it simple for customers to reach the store whether they are traveling from downtown Redwood City, or from areas such as Atherton, Menlo Park, or San Carlos.
The store's placement within a commercial area typically offers ample parking, which is a key convenience for pet owners, especially when purchasing bulky items like large bags of pet food or sizable pet habitats. Its central location makes it a practical destination for routine pet supply runs, integrating seamlessly into the daily errands of busy Californian families. This strategic accessibility ensures that Petco Redwood City remains a go-to option for comprehensive pet care needs for the local community.
Petco in Redwood City provides a comprehensive array of products and in-store services designed to support the health and well-being of a wide variety of pets.
- Extensive Pet Supply Selection: Offers a vast inventory of pet food (including specialized diets), treats, toys, bedding, collars, leashes, crates, and accessories for dogs, cats, fish, birds, reptiles, and small animals. They boast "more than 10,000 high-quality pet products."
- Aquarium and Fish Care Expertise: Features a dedicated aquatics section, with staff knowledgeable about fish care, providing guidance on selection and maintenance, particularly beneficial for first-time fish owners.
- Professional Pet Grooming: Provides a full-service grooming salon offering baths, haircuts, nail trims, ear cleaning, and more, performed by certified groomers. They emphasize a "full-service grooming salon" and offer breed-specific cuts.
- Dog Training Programs: Offers various dog training classes, including puppy socialization, basic obedience, and advanced courses, to help foster a well-behaved companion. Private lessons may also be available.
- Vetco Vaccination Clinics: Hosts regular, convenient, and low-cost vaccination clinics for dogs and cats, offering essential preventative care such as vaccinations, microchipping, and deworming.
- Live Animal Sales: Sells a selection of live animals, which typically includes various fish species, birds, small animals (like hamsters and guinea pigs), and sometimes reptiles, along with their necessary habitats.
- Self-Serve Dog Wash: Provides a convenient self-serve dog wash station where pet owners can bathe their dogs using provided supplies, tubs, and dryers.
- Pet Adoption Events: Collaborates with local animal welfare organizations to host in-store pet adoption events, helping shelter animals find loving forever homes.
- Online Ordering with Pickup/Delivery: Offers the convenience of online shopping with options for in-store pickup and sometimes local delivery services.
Petco Redwood City offers several features and highlights that contribute to its role as a key pet care provider for the local Californian community.
- Extensive Product Variety: With "more than 10,000 high-quality pet products," the store provides an immense selection across all pet categories, making it a true one-stop shop for diverse pet needs.
- Dedicated Aquatics Expertise: A standout feature is the positive feedback regarding the "guy at the aquariums" who is "very knowledgeable about fish and took their time to provide guidance on the care of fish." This specialized knowledge is a significant asset for fish enthusiasts, especially first-time owners.
- Valuable Guidance for New Pet Owners: The customer service experience for new pet owners, specifically highlighted by one reviewer as "excellent" and a "pleasant surprise," underscores the store's ability to provide crucial support and education, which is vital for responsible pet ownership.
- Comprehensive In-Store Services: The availability of professional dog training, a full-service grooming salon, and regular Vetco vaccination clinics under one roof offers unparalleled convenience for local pet parents, addressing multiple pet care needs efficiently.
- Accessibility for Preventative Care: The Vetco clinics are particularly highlighted for making "low-cost dog & cat vaccinations" accessible, demonstrating a commitment to supporting preventative health measures for pets in the community.
However, it is important to acknowledge that customer service experiences can be inconsistent, as evidenced by a contrasting review. This feedback describes an instance of a staff member being "rude and unprofessional" and unwilling to assist with applying rewards, leading to a "sad and disappointing" visit. This indicates that while many staff members provide excellent service, there may be variability in customer interactions that potential visitors should be aware of.
For inquiries about products, services, or to schedule appointments at Petco in Redwood City, please use the following contact details:
Address: 520 Woodside Rd, Redwood City, CA 94061, USA
Phone: (650) 364-6077
It is advisable to call ahead for specific service bookings, such as grooming or Vetco clinic hours, and for real-time product availability to ensure the most efficient visit.
For residents of Redwood City and the surrounding communities in California, Petco on Woodside Road presents itself as a highly suitable and multifaceted resource for all things pet-related. Its primary strength lies in its ability to serve as a comprehensive "one-stop shop" for pet parents, offering an impressive variety of products—"more than 10,000 high-quality pet products"—that cater to virtually every type of companion animal. This extensive selection means locals can consistently find the food, supplies, and accessories they need, reducing the hassle of visiting multiple specialty stores.
A significant advantage for Californians, particularly first-time pet owners, is the presence of knowledgeable staff. The positive feedback highlighting individuals with deep expertise, especially in areas like fish care, underscores Petco's potential to provide invaluable guidance and support. This level of personalized assistance can make a substantial difference in the well-being of pets and the confidence of their owners, a crucial element for fostering responsible pet care within the community.
Furthermore, the availability of diverse in-store services, including professional grooming, dog training, and accessible Vetco vaccination clinics, positions this Petco location as a practical hub for ongoing pet health and behavioral needs. While customer service experiences can vary, the core offerings, combined with the convenience of a central location and the breadth of products, make Petco Redwood City a highly valuable and suitable resource for the local pet-loving community. It strives to empower Californian pet owners to provide the best possible care for their cherished animal family members.
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Petco Location
Petco
520 Woodside Rd, Redwood City, CA 94061, USA
Petco Reviews
Excellent customer service. The guy at the aquariums and the young woman at the register were very knowledgeable about fish and took their time to provide guidance on the care of fish. We are first time pet owners, and this level of support was a pleasant surprise in an age where high quality work isn’t always supported. Keep investing in high quality people to work at your store!
Jun 28, 2025 · Arc B.If I could give a no star review this would be it. I was in the store with my family and we were checked out by Leon. Leon was rude and unprofessional as I was having a disagreement with my husband and he blatantly told me he doesn’t have time for us, there’s a line. I wanted to use my $100 in rewards and he still wouldn’t input them in because he couldn’t be bothered. Making my husband spend $100 of his own money just to get us out of the store. There was also another worker who was just standing there beside him that could’ve opened up another line but just stood there as the line grew. Just sad and disappointing every time I come to this Petco.
Jun 02, 2025 · Jessica Sancetta (Jess)Have been to many petcos and no one offers grooming the way they do last time I went to a petco they asked me to pay more for spritz and they didn't even put it on my dog but this one I don't even have to ask they already know what we like and our dog is the most comfortable comming here!
Apr 06, 2025 · Daniela TejedaWent to the store today to buy some snails and fish for my tank, stood there for 15 mins waiting for an employee to help but they all were standing by the registers talking to each other and looking at their phones. One made eye contact with me and kept looking at her phone.
Feb 22, 2025 · Bruce KentThis one star Strictly due to customer service from Leon and another male employee berating me and insinuating I’m a bad pet owner for purchasing dog food that they sell on the shelves.The nice and gorgeous female employee at the front explained in depth about the situation and gave me a compliment for my cute dog Rufus. Who I feed well…consult with your veterinarian or contact Purina customer service for assistance.Not the minimum wage male employee’s who gang up on customers at our local Petco on Woodside road.
Dec 30, 2024 · Alex Tinkham
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