Banfield Pet Hospital

Introduction / Overview

In the bustling community of Chino, California, Banfield Pet Hospital is a familiar and widely recognized name for pet owners seeking accessible and comprehensive veterinary care. Part of a large national network, this particular location serves as both a full-service animal hospital and a veterinary pharmacy, providing a wide range of essential services for dogs, cats, and small animal pets. The core philosophy of Banfield is centered on preventive care, offering pet owners a proactive approach to their animal's health through regular check-ups, vaccinations, and long-term wellness plans. The team at the Chino location is dedicated to promoting responsible pet ownership and ensuring that pets can live happy, healthy lives. The hospital is known for its modern facilities and a structured approach to care that aims to make veterinary visits as straightforward as possible.

The experience at a large-scale veterinary provider like Banfield can vary, as reflected in customer feedback. One review highlighted a frustrating experience with appointment scheduling at two different locations, including the Chino hospital, pointing to the challenges that can arise with a large, interconnected system. This client, who maintains an annual wellness plan for their dogs, expressed frustration with unexpected closures. On the other hand, another customer had a very positive experience at the new Chino location. They praised the facility for being "super convenient," "very clean and welcoming," and noted that wait times were short. This pet owner was impressed with the "top notch" doctors who "always give their best for our precious pets." This contrast in experiences underscores that while system-wide issues may occur, the local team at the Chino Banfield location is dedicated to providing high-quality, compassionate care to their patients, and for many, they succeed in doing so.

Location and Accessibility

Banfield Pet Hospital is conveniently located at 3959 Grand Ave Ste A, Chino, CA 91710, USA. This address places it within a well-known commercial center, making it easy to find and access for residents throughout Chino and the surrounding areas. The location on Grand Ave provides a straightforward travel route for pet owners, which is a significant convenience when bringing an animal for an appointment. The new location is described by a customer as "super convenient," which is a major advantage in a busy California community.

The hospital is committed to providing a welcoming and accessible environment for all members of the community. Its facilities are equipped with a wheelchair-accessible car park, a wheelchair-accessible entrance, and a wheelchair-accessible toilet. These features are essential for accommodating pet owners with mobility challenges, ensuring that everyone can comfortably and safely access the care their pets need. Additionally, Banfield Pet Hospital is recognized as an LGBTQ+ friendly establishment, fostering an inclusive atmosphere for all clients. While appointments are required or at least highly recommended, the structured planning helps to ensure that visits are efficient, minimizing wait times and allowing the team to dedicate focused time to each patient.

Services Offered

• Veterinary Pharmacy: As a veterinary pharmacy, Banfield provides convenient access to prescription medications for pets. The clinic's services ensure that prescription fulfillment can be handled during appointments, and they also offer an online shop with home delivery.
• Preventive and Wellness Care: Banfield specializes in preventive care, offering services such as routine vaccinations for dogs and cats, microchipping, dental care, and comprehensive wellness exams. They also offer flexible Optimum Wellness Plans® that bundle a variety of services into an affordable package.
• General Pet Care: The hospital provides a wide range of general services, including routine vaccinations, spay and neuter information, dental and surgical care. They are equipped to handle general practitioner and veterinary general practitioner needs.
• Diagnostics and Treatment: Banfield provides essential diagnostic services to identify health issues early on. They offer in-house lab testing and digital imaging (X-rays) at many locations, sometimes with same-day results.
• Online and Virtual Services: With a pet's Optimum Wellness Plan, clients can access virtual visits and 24/7 Pet Chat™ with a veterinary professional, allowing for convenient access to advice and care from the comfort of their home.
• Pet ID Services: The hospital offers microchip implantation to provide permanent identification for pets, a crucial service for ensuring their safety and return if they ever get lost.

Features / Highlights

• Convenient and Comprehensive Care: As an animal hospital and veterinary pharmacy in one, Banfield provides a comprehensive suite of services. The ability to handle everything from wellness exams and dental cleanings to prescription fulfillment in one location is a major convenience for pet owners.
• Preventive-First Approach: The clinic's emphasis on preventive care through its Optimum Wellness Plans® encourages pet owners to be proactive about their pet's health, which can lead to early detection of issues and better long-term outcomes.
• Modern and Clean Facility: Customer reviews highlight the Chino location's clean, small, and welcoming environment, which contributes to a more pleasant experience for pets and their owners.
• Inclusive and Accessible: The hospital is committed to accessibility, with features like a wheelchair-accessible car park, entrance, and toilet. It is also an LGBTQ+ friendly space, making it a welcoming environment for all members of the community.
• Online and Digital Tools: The availability of online appointment booking, digital records, and virtual services like 24/7 Pet Chat™ offers modern conveniences that fit into the busy lifestyles of many California residents.
• Knowledgeable and Compassionate Staff: Positive reviews commend the doctors and staff for their expertise and caring nature, noting that they give their best for every pet they see.

Contact Information

To schedule an appointment or to learn more about the services offered, please use the following contact details:

Address: 3959 Grand Ave Ste A, Chino, CA 91710, USA

Phone: (909) 591-3281

What is worth choosing

For pet owners in Chino, California, Banfield Pet Hospital offers a compelling set of reasons to choose their services. The primary benefit is the clinic's comprehensive and integrated approach to pet health. As both an animal hospital and a veterinary pharmacy, it provides a one-stop-shop for a wide range of needs, from annual vaccinations and dental cleanings to surgical procedures and convenient prescription refills. This streamlined model saves pet owners time and effort, making it easier to stay on top of their pet's health. The focus on preventive care through their Optimum Wellness Plans® is a major advantage, as it encourages regular visits and can lead to the early detection of potential health problems, ultimately contributing to a longer, healthier life for your pet.

Another significant factor is the hospital's commitment to accessibility and inclusivity. With wheelchair-friendly facilities and a public stance as an LGBTQ+ friendly business, the clinic demonstrates a dedication to serving every member of the diverse California community. The positive feedback about the Chino location's clean, modern, and welcoming environment further enhances the experience. While some customers have noted challenges with the corporate system, the local team is consistently praised for their professionalism and compassionate care, which is the most critical factor in a positive veterinary experience. The availability of online tools and virtual services, like 24/7 Pet Chat™, also adds a layer of convenience that modern pet owners value. In choosing Banfield Pet Hospital, you are selecting a provider that combines the resources of a large network with a local team dedicated to providing high-quality, compassionate care for your cherished companion right here in Chino.

Banfield Pet Hospital

3959 Grand Ave Ste A, Chino, CA 91710, USA