Banfield Pet Hospital Portland, OR: Your Trusted Local Vet

Banfield Pet Hospital Introduce

Welcome to a comprehensive guide about veterinary care, specifically focusing on Banfield Pet Hospital, a prominent option for pet owners in the vibrant Oregon region of the United States. Choosing the right veterinary care provider is a crucial decision for any pet parent. Our furry, scaled, and feathered companions are cherished members of our families, and their health and well-being are paramount. This article aims to provide a clear, engaging, and informative overview of Banfield Pet Hospital in Portland, OR, helping local residents understand the scope of services offered and why it might be the ideal choice for their pets' healthcare needs. We'll delve into their location, the diverse array of services they provide, unique features that set them apart, and how to get in touch.

Navigating the world of pet healthcare can sometimes feel overwhelming, with so many options available. Our goal is to simplify this process by highlighting the key aspects of Banfield Pet Hospital, ensuring you have the necessary information to make an informed decision for your beloved animal. From routine check-ups to more specialized treatments, understanding what a veterinary clinic offers is essential. We will explore how Banfield Pet Hospital caters to the unique needs of pets in the Portland area, aiming to foster a healthier and happier community of animals and their owners.

Banfield Pet Hospital, located at 9140 SW Hall Blvd Suite C, Portland, OR 97223, USA, offers a convenient and accessible option for pet owners throughout the Portland metropolitan area and surrounding communities. Situated in a readily reachable part of the city, this location is designed to minimize travel time and stress for both pets and their owners. Its proximity to major roadways and local thoroughfares ensures that residents from various neighborhoods can easily access their services. Whether you are coming from downtown Portland, Beaverton, Tigard, or other nearby areas, the hospital's central yet accessible location makes it a practical choice for routine visits and urgent care alike.

The accessibility of a veterinary clinic is a significant factor for pet owners, especially during emergencies or for pets that experience anxiety during car rides. Banfield Pet Hospital's strategic placement on SW Hall Blvd helps alleviate some of these concerns, providing ample parking and a welcoming environment upon arrival. This thoughtful consideration of location underscores their commitment to making pet healthcare as convenient and stress-free as possible for the Oregon community.

Banfield Pet Hospital is committed to offering a wide spectrum of veterinary services, addressing the diverse health needs of pets at every stage of their lives. Their comprehensive approach to pet care means that whether you have a playful puppy, a senior cat, or an exotic pet, they aim to provide the necessary medical attention.

Services Offered:

Preventive Care: This includes routine vaccinations, parasite control (fleas, ticks, heartworm), and nutritional counseling to maintain optimal health and prevent common ailments.
Wellness Plans: Banfield offers OptiGen® Wellness Plans, which are designed to provide proactive and affordable care for pets. These plans often cover unlimited office visits, preventive care, and discounts on other services.
Puppy & Kitten Care: Specialized programs for young pets, focusing on early vaccinations, deworming, spaying/neutering advice, and essential health screenings for a healthy start in life.
Senior Pet Care: Tailored care for older pets, including geriatric screenings, pain management, and nutritional adjustments to address age-related conditions.
Dental Care: Comprehensive dental services, including cleanings, extractions, and oral health assessments to prevent periodontal disease and other dental issues.
Surgical Procedures: Routine surgeries such as spaying, neutering, and minor soft tissue surgeries.
Diagnostic Services: In-house laboratory services for blood work, urinalysis, and fecal exams, as well as digital radiography (X-rays) for accurate diagnoses.
Microchipping: Permanent identification for pets, significantly increasing the chances of reunification if a pet gets lost.
Behavioral Counseling: Guidance and resources for common pet behavioral issues, helping owners understand and address problems like anxiety, aggression, or house-training challenges.
Nutritional Counseling: Expert advice on diet and nutrition to help pets maintain a healthy weight, manage medical conditions, and optimize overall well-being.

Banfield Pet Hospital distinguishes itself through several key features and highlights that enhance the pet owner experience and contribute to the quality of care provided.

Features / Highlights:

Experienced and Compassionate Staff: The hospital prides itself on a team of veterinarians, veterinary technicians, and support staff who are not only highly skilled but also deeply passionate about animal welfare. Customer testimonials often highlight the kindness and gentle approach of the staff. For example, a recent review praised Alice for being "SO kind and helpful at the front desk" and Beth, a nurse, for treating cats "so gently and kindly," and Dr. Gridiron for his "kind recommendations."
Modern Facilities: Equipped with up-to-date diagnostic and treatment technologies, ensuring accurate diagnoses and effective medical interventions.
Online Tools and Resources: Banfield provides online resources, including a client portal, where pet owners can access their pet's medical records, schedule appointments, and find valuable pet health information.
Convenient Appointment Scheduling: While one review noted a long wait for surgery, others praise the ease of scheduling, including drop-off appointments for vaccinations, highlighting the effort to accommodate busy schedules.
Focus on Preventive Care: A strong emphasis on proactive healthcare to prevent illnesses before they become serious, promoting long-term pet health. This is evident in their comprehensive wellness plans.
Nationwide Network: As part of a larger network of Banfield Pet Hospitals, they can sometimes access broader resources and expertise, though inter-clinic communication regarding patient history can sometimes be a point of friction, as suggested by one customer's experience.

For those in the Oregon region seeking veterinary care, Banfield Pet Hospital is readily accessible.

Contact Information:

Address: 9140 SW Hall Blvd Suite C, Portland, OR 97223, USA

Phone: (503) 520-8980

In conclusion, Banfield Pet Hospital in Portland, OR, stands out as a viable and often beneficial option for local pet owners seeking comprehensive veterinary care. Its commitment to preventive medicine, coupled with a broad range of services, makes it a suitable choice for maintaining the long-term health and happiness of your pets. While individual experiences may vary, as highlighted by diverse customer reviews, the consistent theme of compassionate and professional staff, as well as the convenience of their location and operational structure, makes them a strong contender for local residents.

For Oregon locals, Banfield Pet Hospital offers the advantage of being part of a well-established network, potentially providing access to standardized care protocols and a consistent approach to pet health. The ability to schedule appointments, the array of services from routine check-ups to dental care and diagnostics, and the emphasis on wellness plans, all contribute to a comprehensive care package. If you are a pet parent in Portland, considering Banfield Pet Hospital for your pet's healthcare needs could provide the peace of mind that comes with knowing your beloved companion is in capable hands, with a team dedicated to their well-being within your local community.

Banfield Pet Hospital Photos

Banfield Pet Hospital Location

Banfield Pet Hospital

Oregon Washington County Portland Denney Whitford Southwest Hall Boulevard

9140 SW Hall Blvd Suite C, Portland, OR 97223, USA

Banfield Pet Hospital Reviews

After 6 previous visits in 9 months (to various Banfield locations, mainly the one next to Winco) that resulted in a wrong or NO diagnosis, this lovely Vet discovered in 5 minutes that my dog has two rotten teeth that have created holes from her mouth to her nasal cavitiy!!! Of course she needs surgery and has been SUFFERING for 9 months! Did they immediately schedule her for surgery? NO! They treated her like she was the same as any dog needing routine teeth cleaning! For the love of God these people had NO MERCY on her after THEY misdiagnosed her and let her suffer for 9 months! They offered their next opening 6 weeks from now! When I asked if any other locations could see her sooner, they told me to call and find out! When I called another location I was told "if her problem was serious the Vet where she was diagnosed would have scheduled her as a priority! I was told I needed a regular appointment with THEIR Vet before I could schedule the surgery!!! Even though it's the same outfit they can open her file. See the results but that wasn't good enough! I was told I needed to speak to the head Vet to get this visit waived. That was Thursday, no phone call since then. Today is Sunday! I want to scream.
Jun 22, 2025 · Karima Karim
This particular location has always been wonderful to us and our 2 cats. I just wanted to mention the recent amazing care the staff gave our babies on 8/5/24 at 10:30 am. For a drop off for updated vaccines.First I’ll start with Alice, who was SO kind and helpful at the front desk and gave me a breakdown of fees and pricing over the phone and everything open and up front without me even having to ask. Scheduling was even a breeze and no hassle at all.Beth was the nurse who came to get my babies and take them to the back, and when she came out I just let her know one of my cats was super calm but the other was very stressed. She immediately offered to take them in right then and there to give them their shots so that we wouldn’t have to do a drop off for hours, since one of my cats was stressed. Beth then complimented my cats and treated them so gently and kindly. The visit was so fast and pain free, and when Dr Gridiron came out to give me a summary of how it all went, he gave me kind recommendations for keeping them as healthy as possible and assured me we were taking good care of them. I just wanted to thank everyone here who did such a quick amazing job and was so kind to me and my cats. Thank you so much banfield staff!!! Customers/kitty patients for life. :)
Aug 06, 2024 · Kyra Messick
I’m leaving 3 stars because I LOVE Dr. Rivera. You can tell she truly cares about the animals and will give you recommendations based on your budget. She does not rush appointments and really listens and answers all questions.That being said Dr Gridiron is one of the most unprofessional vets I have ever met. He showed up late to an appointment, when I asked any questions he would cut me off and talk over me. He told me “people tell him all the time” that he needs more customer service training. Overall just a very rude and condescending person who interrupts if you have questions or concerns and doesn’t listen. I rescheduled my service with another doctor because I didn’t trust he had my animals best interest in mind. He seems very young so maybe just needs some more experience under his belt to learn how to communicate with customers better.But Dr Rivera! Amazing, listens and is so helpful. 10/10 would recommend to anyone!!
Mar 19, 2025 · Aiyana Elise
I am writing to express my frustration and concern regarding the recent care my dog received at your clinic.On July 4, 2025, I brought my dog in for symptoms I believed to be related to a urinary tract infection (UTI) and a possible ear infection. I specifically requested testing to confirm both conditions before treatment. I was informed she did, in fact, have a UTI and an ear infection and was prescribed medications accordingly.After completing the full course of medication for her UTI, my dog is still in pain and showing signs that the infection may not have cleared. I called your office as soon as her medication ran out, expecting a follow-up or a prescription adjustment. Instead, I was told that the doctor was not available to prescribe anything further and that I would need to pay for another exam and testing in order to receive more medication.This response is both unreasonable and upsetting. I already paid for an exam, testing, and treatment just two weeks ago. I am not asking for free services—I am asking for fair and compassionate treatment for a pet who is still suffering and for a follow-up that reflects the responsibility of the original care.As a pet owner, I trusted your clinic to help my dog get better. Being told that I must pay again for what appears to be the same unresolved issue feels like I'm being taken advantage of. I do not have the funds to pay for another exam and tests—I can only afford a refill or change in medication based on her last visit.I believe this practice is unjust, unfair, and exploitative, especially when an animal's wellbeing is at stake. I am considering filing a complaint with the Better Business Bureau (BBB) and other appropriate organizations unless this issue can be reasonably resolved.Please reconsider your policy in situations like this. I hope to hear back from someone soon who is willing to help my dog without unnecessary added costs.
Jul 17, 2025 · Misty Summer
I love my Veterinarian, Dr. Kristen Gerretsen. This is why I stay at Banfield. I have referred several neighbors and friends. However, I continue to be frustrated when I call the Washington Square number and it goes to voicemail 95% of the time.This past November when we were traveling our Petsitter informed me that Raleigh’s ear was really inflamed. I called Wash Sq office several times and left two voicemails and no one called me back. I finally sent an email directly to my Vet,Dr. Gerretsen and she called me and told me to have our Petsitter bring Raleigh in that day.This has happened more than once where I have had to reach out directly on an email to Dr. Gerretsen to intervene. She is always responsive if she is in the office.My friend Cyndi Coombes who I referred to Banfield has had the same frustration getting anyone at the front desk to answer the phone or return a call even after leaving several voicemails.Our Neighbors Kris and Willy Paul who I referred to Banfield go to another Banfield location because they say they don’t experience this problem at the one they go to.I have not wanted to change Banfield’s because I like and trust Dr. Gerretsen so much but if the lack of response from the front desk does not improve I may have to change Veterinarian clinics within Banfield or leave Banfield.I have been loyal customer with Banfield since 2006 so I’m hoping this information I am taking time to send you will get to the right person who can look into this problem. Maybe the front desk at the Washington Square location needs more staffing and or training.Thanks, Karen Frank
Mar 20, 2025 · Karen Frank