Banfield Pet Hospital Introduce
For pet owners across the Kansas City Metro area, particularly in Olathe and surrounding communities like Overland Park and Lenexa, **Banfield Pet Hospital** provides a comprehensive approach to **Veterinary care**. Located conveniently inside the PetSmart store on West 119th Street, this facility functions as a full-service **Animal hospital** dedicated to proactive health management and routine medical needs for both dogs and cats.
The core philosophy of Banfield focuses on **Preventive Care**, exemplified by their signature **Optimum Wellness Plans® (OWP)**. These plans are designed to make routine veterinary care more accessible and affordable for **Pet Parents**, covering essential services like two **Comprehensive exams** annually, **Vaccinations**, and diagnostics. This emphasis on catching potential issues early aligns with the best practices in modern **Veterinarian** medicine, helping pets in Kansas lead longer, healthier lives. Beyond routine visits, the clinic is equipped to handle a wide range of needs, from basic **Parasite control** to complex **General surgery** procedures.
The Olathe location provides modern diagnostic capabilities, including **Digital radiography** and **Ultrasonography**, allowing the veterinary team to quickly and accurately diagnose internal issues, such as **Gastrointestinal illness**. Furthermore, the hospital emphasizes the importance of a pet's behavioral health, offering valuable **Behavior advice** and counseling to support positive human-animal relationships.
While the hospital provides a broad scope of care, prospective clients in the Kansas region should be aware of customer feedback regarding interactions with staff. Some reviews indicate concerns with the perceived demeanor of the staff towards clients, describing attitudes that felt "sweet but condescending" or treating pets as an "annoyance." One customer noted a negative experience regarding a sick puppy: "When I went to check out the two ladies at the front desk told me she basically shouldn’t be acting like that... I found that very unprofessional." This suggests that while the medical services are comprehensive, potential clients should prepare for a potentially corporate-driven environment where the focus might be more heavily weighted on protocol and the care plan system, rather than immediate emotional support or individualized handling techniques, especially for anxious or scared animals.
Despite these service interaction concerns, the hospital's expansive range of services—from general wellness and **Medical grooming** to advanced diagnostics and **End of life care**—positions it as a convenient, one-stop location for continuous pet health support in the Olathe area.
**Banfield Pet Hospital** is strategically located in the heart of Olathe, KS, providing convenient access for pet owners in Johnson County and the greater Kansas City Metro area. Its location inside a PetSmart store offers a unique level of convenience, allowing clients to combine veterinary visits with their pet supply shopping.
The clinic’s address is:
15255 W 119th St, Olathe, KS 66062, USA
The facility is situated near major roadways, simplifying travel from nearby cities like Gardner and Leawood. Accessibility features designed for convenience include:
- **Wheelchair accessible parking lot** to ensure easy entry for all clients.
- A welcoming and inclusive environment that is designated as **LGBTQ+ friendly**.
- **Appointment required** and **Appointments recommended** as the standard policy to manage patient flow and ensure dedicated time for each pet's needs.
The hospital maintains operating hours seven days a week, a feature that provides flexibility for busy Kansas families to schedule appointments, with hours generally running from 8:00 AM to 6:00 PM on weekdays and 8:00 AM to 5:00 PM on weekends. This extensive availability is a significant convenience for pet owners.
Banfield Pet Hospital offers a wide array of veterinary services, focusing on a holistic approach to pet health through routine wellness, diagnostics, and surgical intervention. Their comprehensive offerings are designed to address the health needs of pets across all life stages.
Key services available include:
- **Preventive Wellness** through routine **Comprehensive exams**, annual **Vaccinations**, and **Parasite control** for fleas, ticks, and heartworm prevention.
- **General Surgery** including routine **Spays and neuters** and other standard surgical procedures to address common health issues.
- **Diagnostic Imaging** utilizing state-of-the-art equipment for clearer internal views, specifically **Digital radiography** (X-rays) and **Ultrasonography** (ultrasound).
- **Internal Medicine** focusing on the diagnosis and treatment of complex internal conditions, such as **Gastrointestinal illness diagnosis and treatment**.
- **General dentistry** services, essential for maintaining oral health which impacts overall systemic health.
- **Behavior advice** and counseling to address common behavioral issues and enhance the pet-owner bond.
- **Nutrition advice** to help pet owners manage weight, dietary sensitivities, and overall health through proper feeding.
- **Coat and skin care treatment** and specialized procedures like **Medical grooming** for pets with mobility or dermatological needs.
- **Microchipping** services to provide permanent identification and increase the chances of reunion if a pet is lost.
- Supportive care including **End of life care** and consultations for quality of life.
The Olathe Banfield Pet Hospital stands out in the Kansas veterinary landscape due to several key features that enhance convenience and focus on preventative care:
- **Optimum Wellness Plans® (OWP):** This signature feature provides a yearly package of preventive care services, including two annual exams, standard vaccines, and diagnostics, with the cost split into 12 monthly payments, making routine care financially predictable for Kansas families.
- **Unlimited Office Visits:** All OWP tiers include unlimited, no-additional-charge office visits at any Banfield location, which encourages pet owners to seek advice or bring in their pet immediately when concerns arise, a significant benefit for continuous care.
- **24/7 Pet Chat™:** OWP members often have access to a 24/7 veterinary advice service via text and video, providing peace of mind and immediate guidance outside of regular operating hours, a valuable resource for nighttime or weekend concerns.
- **In-Store Convenience:** Being located inside the PetSmart store allows for unparalleled convenience, enabling pet owners to manage their pet's health appointments and complete all necessary supply shopping in one visit.
- **Advanced Diagnostics On-Site:** The availability of both **Digital radiography** and **Ultrasonography** allows for in-depth internal assessments, supporting the accurate and timely **Gastrointestinal illness diagnosis and treatment** and pre-surgical evaluations.
- **Focus on General Health and Wellness:** The full suite of services, from **Microchipping** and **Spays and neuters** to **Coat and skin care treatment** and **General dentistry**, ensures a complete foundation of general pet health is covered.
For Olathe residents and those in the greater Kansas area interested in setting up a visit or learning more about the **Optimum Wellness Plans**, appointments are recommended and can be made using the following contact details:
- **Address:** 15255 W 119th St, Olathe, KS 66062, USA (Located inside PetSmart)
- **Phone (Main):** (913) 393-4654
- **Mobile Phone (Alternative):** +1 913-393-4654
**Banfield Pet Hospital** in Olathe is worth choosing for Kansas pet owners who prioritize a structured, proactive, and convenient approach to **Veterinary care**. The main draw is the **Optimum Wellness Plan® (OWP)**, which provides significant value by bundling essential **Preventive Care**—including exams, vaccines, and routine testing—into affordable monthly payments. For families seeking cost predictability and encouraging frequent preventative visits without the barrier of multiple office visit fees, the OWP and its feature of **Unlimited Office Visits** is a powerful incentive.
The ability to access a broad spectrum of services, from **General surgery** and advanced **Diagnostic Imaging** (**Digital radiography**, **Ultrasonography**) to **End of life care** and **Behavior advice**, all within the convenience of the PetSmart location, makes it a highly practical choice for busy pet owners. While potential clients should be mindful of the customer service feedback regarding client-facing interactions, the sheer scope of available medical services and the structured focus on long-term wellness through the OWP model makes this hospital a robust option for maintaining the health of dogs and cats in the Kansas region.
Banfield Pet Hospital Services
- Veterinarian
- Behavior advice
- Coat and skin care treatment
- Comprehensive exams
- Digital radiography
- End of life care
- Gastrointestinal illness diagnosis and treatment
- General dentistry
- General surgery
- Medical grooming
- Microchipping
- Nutrition advice
- Parasite control
- Spays and neuters
- Ultrasonography
- Vaccinations
Banfield Pet Hospital Details
- Accessibility
- Wheelchair accessible parking lot
- Crowd
- LGBTQ+ friendly
- Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
15255 W 119th St, Olathe, KS 66062, USA
Banfield Pet Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1- I have four dogs, and have used many Banfield locations across several states. This location has become one of my least favorites. When you call them with questions, they respond with the "sweet but condescending" attitude, as if how dare you not already know the answer to your question. From my observation in the clinic, the staff treats the pet parents as a nuisance, and the pets themselves as an annoyance. If you don't like pets, and you don't want to deal with the people customers, why are you even in this profession? August 08 · Jake Elliott
- I took my 3 month old puppy for her first vet visit due to puking almost every day since Saturday, decided to give her an anti nausea shot, obviously she was scared and made a scene when she got the shot. After when I went to check out the two ladies at the front desk told me she basically shouldn’t be acting like that, and that it wouldn’t be very fun for them when she’s 60-70 pounds. When i mentioned she was puppy and we just got her last Friday, and it was her very first vet visit, and that she was scared her and another lady looked at eachother like I was just stupid and that my 3 month old dog should be trained in everything. And then said “She’s still cute though” and also said she was dramatic, I don’t know how they handled her back there but they obviously didn’t make sure she felt comfortable. Definitely will not be going back there, I found that very unprofessional, and the doctor talked to me more about the care plan than the issues I brought my sweet girl in for. April 15 · Brook Diaz
- I've been using Banfield for almost 2 decades, in multiple states. And I've never had a bad experience, they've always treated my pet like THEIR pet. I recently had to go to a different location to euthanize a very sick pet and that staff were complete strangers to us but they treated us like loved ones and genuinely took care of me and my baby. March 26 · Leanna Walker
- Dr Bellarive is amazing. She is very knowledgeable, thorough and kind. So glad to be on the wellness plan and going to this Banfield for care. May 20 · Dana Collins
- Friendly doctors and staff. Very professional. They have taken good care of my dog March 11 · Diana Patterson
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