Covetrus

For pet parents and veterinarians throughout Nebraska, access to reliable, safe, and convenient prescription fulfillment is a critical component of pet health management. Covetrus, located in Omaha, serves a crucial role in the animal health ecosystem not as a traditional walk-in animal hospital, but as a specialized **Veterinary Pharmacy** and supply chain partner. This facility is part of a larger, global company that focuses on empowering local veterinary practices and simplifying the process for pet owners to receive their animal's medications and nutritional products.

The Omaha location is primarily a hub that supports local Nebraska veterinarians by integrating their practice management systems with a vast, trusted online pharmacy platform. This partnership allows pet owners to order their pet’s prescriptions, including specialty compounded medications, prescription diets, and essential parasite preventatives, directly through their veterinarian's branded online store. The convenience of having these products shipped directly to a home in Omaha, Lincoln, or across the state is a significant benefit, reducing the need for multiple trips and ensuring product authenticity.

The core philosophy driving the Covetrus pharmacy model is "Local care, online convenience." This means that while pet owners gain the ease of online shopping with features like AutoShip for recurring orders, they are still supporting their trusted local veterinarian. The pharmacists and support staff at Covetrus work closely with veterinary clinics to ensure that all prescriptions are approved, correctly filled, and sourced directly from manufacturers, which is a major factor in **product safety and efficacy** for your beloved pets. This collaborative approach aims to strengthen the bond between the pet parent and their primary veterinary care provider.

However, it is important for users to understand the service model and manage expectations, as online fulfillment and coordination between multiple parties—the pet parent, the veterinarian, and the pharmacy—can sometimes lead to delays or communication challenges. While the service is designed for maximum efficiency, customer feedback occasionally points to issues with timely fulfillment and coordination regarding prescription clarification and order cancellation, highlighting the importance of clear communication with both the veterinary office and the pharmacy's customer service team.

Ultimately, Covetrus in Omaha provides a necessary service by acting as a licensed, reliable source for veterinary-exclusive products, offering a level of convenience and product safety that is highly valued in modern pet care management, particularly for pets requiring long-term or specialty medications.

The Covetrus facility in Omaha, Nebraska, functions as a distribution and pharmacy hub rather than a clinical environment for pet examinations. It is designed to facilitate the shipment and fulfillment of veterinary products. The physical address is key for logistics and operational support across the region.

5013 S 110th St, Omaha, NE 68137, USA

Given its role as a pharmacy and distribution center, the primary service option is remote fulfillment and delivery, rather than traditional on-site patient service. Accessibility features cater to the delivery and employee needs, rather than public interaction for pet care, but the location does include:

• **Wheelchair accessible parking lot** to ensure compliance and ease of access for necessary on-site visitors.

Pet owners will primarily interact with Covetrus via their veterinarian’s online store, or through the customer support channels for prescription management, making the physical address mainly relevant to the company's internal operations and supply chain logistics.

Covetrus, through its Omaha pharmacy and online network, offers a specialized set of services designed to support both veterinarians and pet owners. These services are delivered primarily through an integrated, online-based platform:

• **Prescription Fulfillment:** Licensed pharmacy services for filling pet or horse prescriptions for a wide variety of conditions, including anxiety, allergies, pain, and chronic diseases like diabetes and thyroid issues.
• **Medication Home Delivery:** Convenient delivery of medications, prescription diets (dog and cat food), and supplements directly to the pet owner's home across Nebraska and other states.
• **AutoShip and Easy Refills:** Automated delivery scheduling (AutoShip) to ensure pet parents never run out of vital medications and to provide helpful reminders for refills.
• **Compounded Medications:** Provides specialized, compounded medications tailored to fit a pet’s individual needs, particularly useful for difficult-to-administer or custom-dosed drugs.
• **Veterinarian Integration:** The pharmacy is integrated with local veterinary practice software, streamlining the prescription process for both the clinic and the client, allowing for quick prescription approvals and centralized records.
• **Product Sourcing:** All products, including medications and parasite preventatives (Flea & Tick, Heartworm), are sourced directly from manufacturers to ensure product safety and authenticity.
• **Access to Pet Supplies:** Facilitates the home delivery of a broad range of general pet health and wellness products, including nutritional supplements, training aids, dental care items, and medical supplies.
• **Customer Support:** Dedicated phone and email support for pet parents seeking help with their orders or prescription inquiries, ensuring assistance is available during business hours.

As a veterinary pharmacy and supply partner, Covetrus emphasizes convenience, safety, and integration within the local pet care network:

• **Veterinarian-Endorsed Source:** The pharmacy acts as a trusted, licensed extension of the local vet clinic, providing a reliable source for pet medications that is licensed in all fifty states.
• **Product Safety Guarantee:** A key feature is the guarantee that all medications and products are sourced directly from manufacturers, eliminating the risk of counterfeit drugs often associated with less reputable online retailers.
• **Convenience of AutoShip:** The AutoShip feature allows for automatic, scheduled deliveries of recurring medications and food, simplifying long-term pet health management and ensuring continuity of care.
• **Compounding Services:** The ability to provide **Compounded Medications** is a significant highlight, offering customized treatment solutions for pets with unique dosing or formulation needs that standard retail drugs cannot meet.
• **Centralized Records:** Prescription records are connected directly to the pet’s primary veterinary practice, fostering better communication and seamless continuity of care.
• **Local Support, National Network:** While physically located in Omaha, the facility draws on a vast national supply chain to offer a wide variety of products, from everyday parasite control to specialty medical supplies.

For pet parents utilizing the Covetrus pharmacy network through their local veterinarian, customer service and support are available via the contact details for the Nebraska hub. Please note that this is primarily a phone and online-support service, not a location for in-person consultation or pet drop-off.

Address: 5013 S 110th St, Omaha, NE 68137, USA

Phone (Customer Service/Pharmacy Support): (866) 356-6214 (Generally, M-F during Central Standard Time business hours)

It is generally recommended that initial prescription questions and all medical concerns be directed to your local Nebraska veterinarian, who then coordinates with the Covetrus team.

Choosing to fill prescriptions through the Covetrus-partnered online pharmacy, often accessible via your local Nebraska veterinary clinic's website, is worthwhile for pet owners who value **convenience, authenticity, and integration** with their pet’s healthcare provider. The Omaha facility ensures that a wide array of veterinary-exclusive products, including essential **Heartworm and Flea & Tick** preventatives, prescription diets, and even custom **Compounded Medications**, can be delivered right to your door.

The primary benefit over non-veterinary online pharmacies is the security of knowing the products are **veterinarian-approved** and sourced directly from manufacturers, guaranteeing their safety and effectiveness. The integration with your local vet’s records simplifies the process of prescription approval and renewal, creating a seamless cycle of care. While challenges related to customer service and delivery timelines have been reported, the value of having a reliable, licensed pharmacy dedicated solely to animal health—one that works directly with your trusted Nebraska veterinarian—is significant for maintaining your pet's long-term wellness.

Covetrus

5013 S 110th St, Omaha, NE 68137, USA