PetMedic Urgent Care Vet Clinic - Westborough Introduce
Introduction / Overview
For pet owners in Massachusetts, dealing with an unexpected illness or injury can be a stressful experience, especially when it's after hours and your regular veterinarian is closed. PetMedic Urgent Care Vet Clinic in Westborough provides a crucial service, bridging the gap between a routine vet visit and a costly, often-crowded emergency room. Modeled after a human urgent care facility, this clinic is designed to handle non-life-threatening but urgent medical issues for your beloved dogs and cats. They offer same-day appointments and a team of experienced professionals dedicated to providing high-quality, compassionate care. Their mission is to offer pet owners a convenient and affordable option for those "in-between" moments when your pet needs immediate attention but their condition isn't critical enough to warrant a full emergency hospital visit.
Location and Accessibility
PetMedic Urgent Care Vet Clinic is conveniently located at 1 Oak St Suite 1A, Westborough, MA 01581, within the Factory Town USA Shopping Center. This central location in Westborough makes it easily accessible for residents across the MetroWest region. The clinic is designed to be fully accessible for all visitors, featuring a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. Free on-site parking is available, which helps alleviate the stress of finding a spot in a busy area. The clinic’s prime location, just off I-495 and near the Westborough Shopping Center, ensures that when an urgent need arises, you can get there quickly and easily.
Services Offered
- Urgent and Emergency Care: Provides immediate care for non-life-threatening conditions like vomiting, diarrhea, limping, and minor wounds.
- Comprehensive Diagnostics: Offers diagnostic capabilities including in-house blood work and digital X-rays for quick and accurate assessments.
- Medicine and Surgery: Handles a range of medical issues and surgical procedures, from outpatient care to soft tissue surgeries.
- Advanced Surgical Services: The clinic also offers advanced orthopedic and soft tissue procedures, including crucial ligament repair and patella luxation, often performed by a traveling surgeon.
- Pain Management: Ensures pets are as comfortable as possible during treatment and recovery.
- Pet Dermatology: Diagnosis and treatment for various skin conditions and allergies.
- Wound Care: Expert care for injuries, including lacerations and bite wounds.
- Health Checkups: Provides health checkups for rescue dogs and other pets to ensure they are in good health.
Features / Highlights
- Urgent Care Model: Fills a vital niche by offering high-quality, convenient, and often more affordable care than a full-fledged emergency hospital.
- Same-Day Appointments: Pet owners can book appointments online on the same day they need care, reducing wait times and uncertainty.
- Compassionate and Caring Staff: The team is frequently praised in reviews for their empathy and commitment to both the pet's and owner's well-being.
- Advanced Diagnostics: Equipped with digital X-rays and in-house blood work capabilities for efficient and effective care.
- Flexible Scheduling: The clinic operates after regular business hours, on weekends, and some holidays, providing care when many primary vets are closed.
- Seamless Communication: The staff is known for keeping pet owners informed, with one review highlighting a veterinarian who maintained a text thread to provide updates on a pet's recovery.
- Thoughtful Gestures: The clinic is known for its empathetic gestures, such as sending sympathy cards and flower seeds to grieving pet owners, demonstrating a deep level of care.
- Wide Range of Services: From routine check-ups for rescue dogs to complex orthopedic surgeries, the clinic offers a broad spectrum of services.
Contact Information
Address: Factory Town Usa Shopping Center, 1 Oak St Suite 1A, Westborough, MA 01581, USA
Phone: (508) 525-4844
What is worth choosing
For Massachusetts pet owners, PetMedic Urgent Care Vet Clinic in Westborough is a service worth choosing for its unique and highly beneficial model. Its core value proposition lies in its ability to provide a perfect middle ground for pet healthcare. When a pet is sick or injured but not in a life-threatening state, waiting until your primary veterinarian has an opening can be agonizing. At the same time, a visit to a 24/7 emergency room can be incredibly expensive and may involve long wait times as they prioritize more critical cases. PetMedic elegantly solves this problem by providing immediate, professional, and affordable care for urgent but non-emergent issues.
The emphasis on same-day appointments is a major highlight, giving pet owners the ability to secure a spot and get their pet seen without a long, stressful wait. The compassionate and professional demeanor of the staff is consistently praised in client reviews. One pet owner recounted how the team went above and beyond, even keeping them updated via text messages about their dog's recovery from what appeared to be a stroke. This level of personalized care and communication builds immense trust and reassurance during a difficult time. Furthermore, thoughtful actions, such as sending a sympathy card to a grieving family, show that the staff's care extends beyond the clinical setting.
In addition to its compassionate approach, the clinic's medical capabilities are also a key reason to choose them. With advanced diagnostics like digital X-rays and comprehensive lab work, they can quickly get to the root of a problem. The fact that they also offer advanced surgical services, including orthopedic procedures, means that they are equipped to handle a wide range of issues. In essence, PetMedic provides peace of mind, expert care, and a convenient service that truly complements the existing veterinary landscape in Massachusetts, making it a valuable resource for local pet owners.
PetMedic Urgent Care Vet Clinic - Westborough Services
Veterinarian
- Advanced Surgical
- Animal Medical
- Animal Veterinary
- Blood Work
- Companion Care
- Comprehensive Diagnostics
- Cruciate Ligament Repair
- Diagnosis And Treatment
- Diagnostic Capabilities
- Diagnostic Tests
- Digital X-Rays
- Family Practitioner
- For Pet Owners
- General Practices
- Health Checkups
- Immediate Care
- Internal Medicine
- Iv Fluids
- Mass Removal
- Medical Care
- Medicine And Surgery
- Orthopedic And Soft Tissue Surgical
- Outpatient Care
- Pain Management
- Patella Luxation
- Pet Dermatology
- Pet Emergency Room
- Pet Health
- Pet Health Insurance
- Pet Urgent Care
- Preventive Care
- Rescue Dogs
- Routine Vaccination
- Small Animal Medicine And Surgery
- Soft Tissue Surgery
- Urgent And Emergency Care
- Vet Clinic
- Vet Referral
- Veterinary Assistant
- Veterinary Dermatology
- Veterinary Emergency
- Veterinary Medicine
- Veterinary Referral
- Wound Care
- urgent veterinary care
PetMedic Urgent Care Vet Clinic - Westborough Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
Parking
- Free parking lot
- On-site parking
PetMedic Urgent Care Vet Clinic - Westborough Photos










PetMedic Urgent Care Vet Clinic - Westborough Location
PetMedic Urgent Care Vet Clinic - Westborough
Factory Town Usa Shopping Center, 1 Oak St Suite 1A, Westborough, MA 01581, USA
PetMedic Urgent Care Vet Clinic - Westborough Reviews
compassioncostpainpawdeskscaredempatheticeyesympathy cardafternoon
★ 5★ 4★ 3★ 2★ 1I can't explain how much care went into each visit! My dog had what seemed to be a stroke when I was at work. I came home to her and brought her directly there and they were so helpful in assuring. They even kept me on a text thread with the actual doctor to make sure my Sophie was recovering well! I would absolutely recommend anyone with a pet in distress to go directly to that location because they truly care ❤️
July 05 · Jonathan DyerBrought in my male siamese who had been having some medical issues. I booked the appointment the same day. They got us in right away. Everything from check-in, too in room visit, and checkout was great. Everyone was super compassionate with the tough decision we had to make. I'd come here again in the future.Update 4/6/25: we received a beautiful sympathy card from the team at PetMedic in Westborough with some flower seeds. This has to be the most thoughtful idea. Thank you all!
April 06 · Maria ArcuriThe old girl wasn't feeling great so off we went to Pet Medic. The staff and Dr were very compassionate and kind. While waiting for bloodwork results they even cleaned her up a bit. Sent home with a reasonable treatment plan at an affordable cost
March 08 · Peter BacchiocchiWe have three pups and recently we had to seek urgent care after a weekend for one of them and we went right over to pet medic. Had not used their services before, but had heard that they were quite good. They were amazing!! The pup that they saw is our American staff/Pittie Who had slid a bit going down the stairs and had to limp the next day. They were very caring, professional kind. They didn’t freak out because of her breed and by the way, she’s the calmest sweetest dog you could ever meet, but they took great care of her and of us worried about her. And now almost 4 weeks later she’s had a kind of a relapse and while we’re waiting for our appointment at our regular vet, I wanted to get her more pain medication. I sent the message to them and in just a couple of hours they had reviewed it and they will fill a prescription for medicine for her until we get to see our regular vet. They are timely in their response , and like I say, totally professional, kind and caring and we’re very grateful to have them so close to us.
May 09 · Susan PrimeauDr. S & the whole entire team here at PetMedic are literally everything you need when you have an emergency with your animal babyy!! Not only did they show so much love compassion and trust with our once extremely reactive rescue. But they helped diagnose an issue that would have cost us our babyy if left untreated. And they showed us so much love and compassion and just treated us like absolute family through our entire process with them!So please, if you ever feel like you have nowhere to turn in an emergency with your animal baby like we did, know you can always turn to this office! Thank you all so much for saving our baby’s baby, Bella Rose ❤️Some pictures of Bella Rose & Family ❤️
September 27 · Destin Montecalvo
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