Sugar Grove Animal Hospital: Beisinger Richard DVM Introduce
For pet owners across Indiana, and especially those in the growing community of Greenwood, finding a veterinary clinic that truly aligns with their values and provides consistent, high-quality care is paramount. VCA Sugar Grove Animal Hospital, a long-standing fixture in the area, aims to be that trusted partner for your beloved animal companions. This article will delve into the services, features, and overall approach that VCA Sugar Grove Animal Hospital takes to pet healthcare, offering insights for local Hoosiers seeking dedicated veterinary services.
VCA Sugar Grove Animal Hospital has served the Greenwood community for decades, growing from humble beginnings to a team of multiple dedicated doctors and technicians. As part of the larger VCA Animal Hospitals network, they combine the resources and knowledge base of a vast veterinary collective with the personalized, hometown care that local families appreciate. While Dr. Richard Beisinger DVM is associated with the clinic, the practice operates with a team of experienced veterinarians, all focused on the health and well-being of your furry family members.
The core philosophy at VCA Sugar Grove Animal Hospital revolves around providing comprehensive veterinary services designed for every stage of your pet's life, from their first shots to a lifetime of preventative care. They emphasize setting the standard for world-class medicine while maintaining a deeply caring and professional approach. This dual commitment to medical excellence and compassionate service is intended to ensure pets are happy and healthy, and that pet owners feel supported and informed throughout their pet's healthcare journey. Their goal is to make a meaningful difference for pets, people, and the broader community they serve.
VCA Sugar Grove Animal Hospital is conveniently located at 5043 Bancroft Ln, Greenwood, IN 46142, USA. This address places the clinic within a readily accessible area of Greenwood, making it convenient for residents throughout the city and surrounding areas in central Indiana. Bancroft Lane is typically a local road, but its proximity to major routes within Greenwood ensures that navigating to the clinic is straightforward for pet owners, whether they are visiting for a routine appointment or in a more urgent situation.
As a well-established animal hospital, VCA Sugar Grove Animal Hospital likely offers ample on-site parking to facilitate easy arrivals and departures for clients with their pets. This accessibility is a key factor for busy Hoosier pet parents, allowing for efficient visits and minimizing any added stress during transportation. The clinic's location within the Greenwood community underscores its commitment to being a local, reliable resource for pet health needs, ensuring that comprehensive veterinary care is within easy reach for many families.
VCA Sugar Grove Animal Hospital provides a comprehensive suite of veterinary services for dogs and cats, covering everything from routine preventative care to complex diagnostics and surgical interventions. As part of the VCA family, they have access to extensive medical resources and a vast knowledge base, enabling them to offer advanced care. While a detailed list of all services should always be confirmed by contacting the clinic directly, their offerings generally include:
- Preventive Care & Wellness: Essential for long-term health, including thorough health exams, customized vaccination programs based on your pet's lifestyle, and parasite control to protect against common diseases and pests.
- Primary Care: Addressing general health concerns and providing ongoing medical management for various conditions.
- Comprehensive Diagnostics: Utilizing advanced tools like in-house laboratory testing (blood work, urinalysis) and radiology (X-rays) for rapid and accurate diagnosis of internal conditions.
- Surgical Services: Performing a wide range of surgical procedures, from routine spays and neuters to more complex soft tissue surgeries, always with a focus on patient safety, pain management, and thorough monitoring.
- Dentistry: Providing professional dental care, including exams, cleaning, polishing, and extractions when necessary, crucial for overall systemic health.
- Pain Management: Implementing strategies and medications to alleviate acute and chronic pain, improving your pet's comfort and quality of life.
- Health Exams: Regular comprehensive exams to monitor your pet's health status and detect any potential issues early.
- Internal Medicine: Diagnosis and management of internal diseases affecting various organ systems.
- Hospitalization: Providing care for pets that require overnight observation or more intensive medical treatment.
- Referrals to Specialists: As part of the VCA network, they can facilitate referrals to VCA Specialty Hospitals for advanced care in areas like orthopedic surgery, oncology, or physical therapy, ensuring pets receive highly specialized treatment when needed.
VCA Sugar Grove Animal Hospital possesses several features and highlights that are designed to enhance the client and patient experience, though it's important to acknowledge that client experiences can vary:
- Comprehensive Service & Expertise: The clinic offers a wide range of services, from preventative care and diagnostics to surgery and dentistry, ensuring most pet health needs can be met in one place. Their affiliation with VCA provides access to a large network of veterinary knowledge and resources.
- Convenient Technology: Clients appreciate the availability of a dedicated app for easy access to documentation, which simplifies reporting for pet insurance claims and managing pet visits.
- CareClub Program: VCA offers a "CareClub" program which can include wellness exams and certain services, providing a way for clients to manage routine care costs. This can be beneficial for budgeting pet healthcare.
- Professional and Knowledgeable Staff: Many positive reviews highlight "incredible service," "caring and friendly staff," and doctors who are "knowledgeable" and "genuinely care about my pets." They are often praised for being "upfront about the health of your pets."
- Focus on Preventative Care: The clinic emphasizes preventative medicine to keep pets healthy throughout their lives, which aligns with modern veterinary best practices.
However, it is equally important to acknowledge reported areas of concern, as experienced by some long-term clients:
- Inconsistent Communication & Empathy: A significant point of concern raised by one long-term client during a time of grief was a perceived lack of empathy and focus on payment over the pet's passing. Issues with messages not being relayed to the regular vet also surfaced, highlighting potential communication breakdowns during sensitive times.
- Staff Turnover: Some long-term clients have noted a "quite a bit of turnover of vets," which, while sometimes explained by doctors pursuing specialization, can impact continuity of care and the consistent "tight-knit" feel of a practice.
For appointments, inquiries about services, or any concerns regarding your pet's health, VCA Sugar Grove Animal Hospital can be contacted using the following information:
Address: 5043 Bancroft Ln, Greenwood, IN 46142, USA
Phone: (317) 889-0500
Mobile Phone: +1 317-889-0500
Business Hours (subject to change, always best to call ahead):
- Monday - Friday: 7:00 AM - 5:00 PM
- Saturday: 8:00 AM - 1:00 PM
- Sunday: Closed
For pet owners in Greenwood, Indiana, VCA Sugar Grove Animal Hospital stands as a well-established option for comprehensive veterinary care. Its integration into the VCA network provides access to a wide range of services and extensive medical knowledge, ensuring that most pet health needs can be addressed under one roof. The convenience of their app and their focus on preventative care, including programs like CareClub, offer practical benefits for managing your pet's health and related costs.
However, as with any service provider, individual experiences can vary. While many clients consistently praise the staff's professionalism, compassion, and the quality of medical care, it is clear that communication and sensitivity during emotionally charged situations are areas where the clinic must consistently excel to meet the high expectations of grieving pet parents. For Hoosiers seeking a veterinary clinic with broad capabilities and an emphasis on preventative care, VCA Sugar Grove Animal Hospital presents a viable option. For those moments that require exceptional empathy and seamless communication, particularly during times of loss, clear and upfront discussions about processes and expectations are always recommended to ensure the best possible experience during difficult periods.
Sugar Grove Animal Hospital: Beisinger Richard DVM Photos

Sugar Grove Animal Hospital: Beisinger Richard DVM Location
Sugar Grove Animal Hospital: Beisinger Richard DVM
5043 Bancroft Ln, Greenwood, IN 46142, USA
Sugar Grove Animal Hospital: Beisinger Richard DVM Reviews
Absolutely incredible service, caring and friendly staff, good prices and I love that they have an app and that their documentation is so easy to use when reporting your pets visits to your preferred brand of pet insurance. They’ve been nothing short of fantastic for our golden retriever!!!
Jun 18, 2024 · Dan CunninghamOur Maxie passed away Easter Sunday. He was beautiful black labor doodle. We kept him at home til Monday morning. I called Sugar Grove and spoke with a very nice lady and explained our situation that morning and that we’d like to have him cremated. I also asked if she would let our regular vet know that Maxie had passed away as we only saw a certain vet with our boys. She said she would. Our vet was not in the office that day. She let me know that we could bring him in and someone would meet us in the front to help carry him in as he is 72 lbs. We get there, I call and let them know we were out front and again asked if someone could help us. This was a different girl on the line, the first thing out of her mouth was and I quote “Did you pay yet?” I said to this insensitive ding dong, “My dog just died and your asking me about money!!!” Now mind u we have two dogs n we’ve been coming there with our boys for almost 13 years since they were both puppies. I was so upset and devastated my Max has passed so suddenly and that’s what I get on the other end of the phone. I didn’t know money was their priority over my pet passing away. We’ve never been treated like that in all the time we’ve been going there. Oh and I call today Tuesday to ask if the message had gotten to our vet and I was told there was no message for her from me left for her. And again was I going to pay when I picked up Max’s ashes???? AGAIN, money!We have had many dealings with their office and NEVER EVER not paid our bill there!!!!!!! Oh and this was yet another girl that I spoke with. I’m just so sad that we have been treated this way in our darkest hour. I’ve been crying for three days…. Such a disappointment they have been. And my vet doesn’t even know this has transpired. So heartbreaking upon heartbreak of loosing a so so loved pet.
Apr 12, 2023 · Gwen Lecuyer-SylvanVCA Sugargrove Animal hospital is wonderful for medical care for your pet. They are caring, thoughtful and gentle. Dr Lothery and her staff are awesome! She is one of the main reasons our cocker spaniel is still alive today. She removed a growth on his back leg and was able to conserve muscle loss. Through further treatment, we are happy to say he is leading a normal life and is a cancer free. Thank you so much Dr Lothery! You are the best.
Nov 17, 2023 · LORETTA STAMBAUGHThey've been my vets for over 25 yrs for a reason. I like that they are part of the VCA group of practices. There's places that are cheaper for sure, but often they don't offer the same level of services. They do offer a "Care Club" that gives U 2 exams a year. & certain services are included. Go to their website for specifics. When my Aunt moved here she asked me about a vet for her dog. She started using them also & joined the Care Club when it started.I have always been comfortable & trusting in their care. There's nothing they can't do diagnostically, unless it leads to requiring a specialist. They even do several types of general surgery. On that OR note: there's been one instance where I was VERY unhappy w the care my pet received and that vet is gone! Overall, they do seem to have quite a bit of turnover of vets. When I asked abt this I was told that mostly it was bc they wanted to specialize in specific areas after gaining general care experience. I know this to be true in the case of at least three, one retired.
Oct 16, 2023 · Kim CahillThey are very upfront about the health of your pets and knowledgeable about a lot of issues you might have with certain breeds. They genuinely care about my pets and try to work with me on the cost of their care when needed.
Apr 29, 2023 · Melissa Williams
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