VCA Inc. Introduce
For many pet owners in the sprawling metropolis of Los Angeles, California, finding a veterinary care provider that offers comprehensive services is a key part of responsible pet ownership. As one of the largest and most well-known names in veterinary medicine, VCA Inc. operates a network of animal hospitals across the country, including a significant presence in the Los Angeles area. With a location at 12401 W Olympic Blvd, VCA Inc. serves as a hub for a variety of veterinary services, aiming to provide a wide range of medical options for pets. Pet owners in the region often seek out established names for their animal companions’ healthcare, and VCA's extensive network and corporate structure are often seen as a sign of their reach and capacity to serve a large population. This article provides an overview of what pet owners can expect from VCA Inc. in Los Angeles, based on publicly available information and an understanding of its business model. The company's goal is to offer a consistent level of care across its many locations, providing a broad spectrum of services to address the diverse needs of cats and dogs throughout their lives.
The VCA Inc. location in Los Angeles is strategically placed to serve a wide area of the city. Situated at 12401 W Olympic Blvd, Los Angeles, CA 90064, USA, it is part of a major commercial and business corridor, making it a familiar landmark for residents. The location’s accessibility is a key factor for pet owners navigating the busy urban environment of Los Angeles. For those arriving by car, the facility is equipped with a wheelchair-accessible parking lot, which provides convenience and support for clients with mobility needs. The entrance to the building is also wheelchair-accessible, ensuring that all individuals can easily enter the facility with their pets. Inside, a restroom is available for client use, contributing to a more comfortable and accommodating visit. The focus on accessibility is a practical consideration that benefits all clients, making the process of bringing a pet in for care a smoother experience. The Olympic Boulevard address places the facility in a central, recognizable area, allowing for relatively straightforward travel for those residing in surrounding neighborhoods, from Santa Monica to Beverly Hills and beyond. While VCA operates numerous locations, this central hub serves as a key point of contact for many clients in the Los Angeles region.
VCA Inc. operates as a corporate entity that provides a wide range of veterinary services across its numerous locations. While specific services can vary by individual hospital, VCA's overarching business model is to offer a comprehensive suite of medical and wellness options. Based on the general scope of veterinary care provided by similar corporate entities and the VCA network, the types of services commonly available include:
- General Veterinary Care: This typically encompasses routine check-ups, physical exams, and wellness visits for cats and dogs.
- Preventative Medicine: Services aimed at keeping pets healthy, such as vaccinations, parasite prevention (flea, tick, and heartworm), and nutritional counseling.
- Diagnostic Services: Includes blood work, laboratory tests, and imaging services like X-rays and ultrasounds to help diagnose and treat illnesses.
- Surgical Procedures: Both routine and advanced surgeries, such as spaying and neutering, soft tissue surgery, and other medical interventions.
- Dental Care: A full range of dental services, from cleanings and scaling to extractions.
- Urgent and Emergency Care: Many VCA locations, or their affiliated emergency hospitals, are equipped to handle urgent medical situations.
- Specialty Services: Depending on the specific hospital, specialty services like dermatology, cardiology, and oncology may be available.
- Euthanasia Services: Compassionate end-of-life care and support for pets and their families.
The operational model of a large corporate entity like VCA Inc. presents certain features and highlights that distinguish it from smaller, independent practices. A significant feature is the vast network and resources at their disposal. Being part of a national chain can provide access to advanced medical technology, standardized training protocols, and a large pool of veterinary professionals. The company's scale allows for a standardized approach to care, with policies and procedures that are consistent across their locations. Another highlight is the accessibility of their facilities, including features like wheelchair-accessible entrances and parking lots, which are designed to accommodate a diverse clientele. The presence of restrooms for client use also adds to the comfort and convenience of a visit. However, it is important to note that the corporate structure can also influence the client experience. While standardized procedures aim for efficiency and consistency, some clients may feel that the personalized touch of a "mom and pop" business is less pronounced. The business's operational structure, as a large corporation, means that it follows specific protocols that may differ from smaller, privately-owned practices. These factors are important considerations for pet owners when choosing a long-term care provider for their animals.
For those interested in contacting VCA Inc. in Los Angeles, the company has provided a central phone number and address. The address is 12401 W Olympic Blvd, Los Angeles, CA 90064, USA. The main phone number to contact is (310) 571-6500. For mobile users, the number is also available as +1 310-571-6500. This contact information serves as a key access point for general inquiries, service information, and appointment scheduling. As a large corporate entity, VCA often directs clients to a centralized system for a variety of needs. It is advisable for potential clients to use this contact information to inquire about the specific services available at this location and to understand their appointment procedures. Communication is a vital part of pet care, and VCA's contact points are the primary way for clients to get in touch with the team and manage their pet's healthcare needs. The provided phone numbers are a direct line to the facility, allowing for a streamlined way to get information or set up a visit.
When considering VCA Inc. for veterinary care in California, it is important for pet owners to weigh the potential benefits and drawbacks. One of the main reasons pet owners might choose a large corporate entity like VCA is the promise of consistency and a wide range of available services. With access to extensive resources and standardized protocols, VCA has the infrastructure to handle a variety of medical needs. However, it is also crucial for clients to be aware of the experiences shared by other customers. The provided reviews from real customers, which highlight a deeply tragic experience and concerns about impersonal care and high costs, are significant points of consideration. One review describes a devastating situation where a dog passed away after a routine visit, with the owner citing a decline in care since the practice was acquired by VCA. This client felt the corporate influence led to a less compassionate and more transactional approach, with a manager reportedly blaming the owner for the outcome. Another review mentions "exorbitant prices" and a feeling of being "emotionally hostage." These experiences, while not universal, are important for prospective clients to consider as they reflect a different kind of relationship between the client, the pet, and the care provider than what might be found at a small, independent practice. Ultimately, the decision of where to seek veterinary care is a personal one, and it is worth choosing a provider whose values, service model, and customer feedback align with your own expectations for your pet's health and well-being. Pet owners in Los Angeles have numerous options, and understanding the full scope of what a large corporate entity offers, as well as the experiences of its customers, is a critical step in making an informed choice for your beloved animal companion.
VCA Inc. Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Amenities
- Restroom
VCA Inc. Photos










VCA Inc. Location
VCA Inc.
12401 W Olympic Blvd, Los Angeles, CA 90064, USA
VCA Inc. Reviews
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★ 5★ 4★ 3★ 2★ 1I am devastated to share our recent experience with VCA in Commack NY, a place we had trusted for 20 years. We brought our 3-year-old dog in for a routine checkup and were assigned a doctor we had never seen before, not our regular vet. This new doctor and staff caused our dog such distress that she suffered a panic attack. During this appointment, they also muffled her with their hands over her mouth and took her in the back for another routine test. When she came back, her lips started to turn blue. This escalated into a heat stroke. We had to rush her to an emergency vet, but tragically, she passed away at 2 am in front of my kids.To make matters worse, the manager did not contact us until 5 pm the next day. When they finally did, they had the audacity to blame us for our dog's death. The quality of care has significantly declined since VCA took over. I strongly urge anyone considering this place to stay away. Our beloved pet might still be with us if we had gone elsewhere. This is what happens when VCs get involved with a Mom and Pop business.
August 09 · Brian ZoneDisgusting company that thrives on holding their customers emotionally hostage. They charge exorbitant prices for service and will rob you pockets while smiling.
March 17 · Deren MI have been going to this place for years. I have seven pets and I take four of them here. I have laid two of my dogs to rest in their office. So let me say I don’t take this lightly. I had to take my dog who is almost 15 to the emergency vet because she presented with extreme pain. So I took her to Jones VCA two days later to see if we can figure out what happened. They did their exam and even though they saw a huge red mark on her belly with a big red line around it the doctor said and I quote I don’t know what that is. Dr Knight. And then they said we need to run $1200 worth of test to see if she has cancer. We’ll deal with that later. Let’s just get on three different pain medications bc it’s late on a Saturday. We can send test that spot on her stomach later. So the spot gets worse. I posted on Facebook and my friend who is a nurse tells me it looks like a brown recluse bite. She’s a human nurse not a Veterinarian. So I take Harley back. And I see a different vet who gives an antibiotic. Mind you they charged me again. Despite the fact that they’re Dr. screwed up, they did not take any accountability for that. So my dog keeps throwing up and she keeps pacing because she’s in pain. So they give us a different amoxicillin even though the first one with something else was making her vomit . so they tell us why will give you four pills of antinausea for $30. And if that doesn’t work, then you need to bring her in yet again and we’re gonna charge you for that again even though we screwed up to begin with. Of course they didn’t admit that. So at this point between the emergency vet in there that were over $600 and we still have her really sick. So today we called another vet and one of the first questions they asked us what was the anti-nausea they put her on. And when my husband said they never offered that until we called a fourth time. She paused because she was so confused that they didn’t give us antinausea to begin with.. Their poor performance, charging me over and over even though they’re doctor could not access a simple spider bite, has cause my dog so much pain and so much grief. It’s $95 to see the doctor now.. I can no longer recommend them. If I were you, I would find somewhere else because their doctors can’t even access a spider bite, and when they see something that you’re going to hear we’re gonna go on a cancer hunt and we’re going to ignore this giant blazing red mark w a huge red line around it. Terrible handling. The very least they could’ve done was not charge us for the recheck. So we had to spend over $100 to come back and they didn’t even give us anti-nausea even though we told her she was getting sick. If I were you, I would just avoid them. Very disappointed and now I have to find a brand new vet for all seven of my pets.
January 15 · jennifer smithNo concept of customer service. They do not return phone calls. My pet insurance will not process my claim because they can not get records from VCA Hillcrest who has been nonresponsive to their requests. There are no records but they can't even get confirmation of that. Stay away from this company...for your pet's health and your sanity.
May 29 · Marc BirouDo Not bring your pet to any VCA for they only care about money and not your pet or it's well being. This establishment is run by criminals who put greed over the animals they pretend to care for they have recently raised their prices so astronomically high that the average pet owner will go in the debt train to provide care for their animal. The staff that work at the vca are mostly good people however those running the vca corporate office are greedy and only care about how much they can make off every customer. I would suggest supporting every other emergency clinic in the vicinity before I ever went to a vca again.
May 24 · Nature Boy
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