E & J Pet Shop LLC Introduce
For pet lovers across the Hudson Valley, finding a local pet shop that combines a genuine passion for animals with an unwavering commitment to customer education can be a truly invaluable asset. E & J Pet Shop LLC, conveniently located at 1 Galleria Dr in Middletown, NY, is quickly becoming that go-to destination for residents seeking not just pet supplies, but also expert guidance and a warm, inviting atmosphere. This shop distinguishes itself by putting the welfare of animals and the success of pet owners at the forefront of its operations, creating a truly supportive environment for both seasoned enthusiasts and first-time pet parents alike.
E & J Pet Shop LLC is built on a foundation of personalized service and deep knowledge. Unlike larger, more impersonal chain stores, the owners and staff here take the time to genuinely connect with customers, offering comprehensive advice that extends far beyond a simple transaction. As highlighted by delighted customers who received extensive guidance on caring for unique pets like axolotls, the emphasis is on equipping pet owners with all the information they need to ensure their animal companions thrive. This dedication to education and ongoing support underscores their belief that responsible pet ownership begins with proper knowledge and care.
The inviting ambiance of E & J Pet Shop LLC makes every visit a pleasant experience, encouraging customers to explore their offerings and feel comfortable asking any questions they may have. This friendly approach fosters a sense of trust and community, transforming a simple shopping trip into an opportunity to learn and grow as a pet owner. Whether you're considering a new addition to your family or seeking solutions for your current pet's needs, E & J Pet Shop LLC aims to be your trusted local partner, providing not just products but also the confidence that comes from well-informed decisions. Their commitment to caring for both animals and customers truly sets them apart in the New York pet retail landscape.
E & J Pet Shop LLC is strategically located at 1 Galleria Dr, Middletown, NY 10941, USA. This address places it within the popular Galleria at Crystal Run shopping mall, a significant advantage for accessibility. Middletown is a key city in Orange County, serving as a hub for many surrounding communities in the Hudson Valley region of New York. Its position within a major commercial center means that the pet shop is easily reachable for residents from towns such as Goshen, Warwick, Wallkill, and even parts of Ulster and Sullivan Counties.
Being situated within the Galleria at Crystal Run offers unparalleled convenience and accessibility. Customers benefit from abundant parking typically available at large shopping malls, eliminating the common urban stress of finding a spot. This is particularly useful for those purchasing larger items or managing pets during their visit. The mall setting also provides a comfortable and climate-controlled environment for shopping, which is an added bonus. Furthermore, its location within a mall means that E & J Pet Shop LLC can be easily combined with other errands or leisure activities, making it a highly practical choice for busy New Yorkers.
The presence of E & J Pet Shop LLC in such a prominent and accessible location reinforces its role as a key resource for the local pet community. Whether customers are making a dedicated trip for pet supplies or simply stopping by while at the mall, its accessibility ensures that quality pet care products and expert advice are always within reach. This strategic positioning contributes significantly to its suitability as a go-to pet destination for residents throughout the Orange County area and beyond.
While specific detailed service lists beyond what can be inferred from customer reviews are not provided, E & J Pet Shop LLC, as a well-regarded local pet shop, likely offers a range of products and personalized services typical of a dedicated small business focusing on customer care and animal well-being:
- Pet Sales: Based on reviews, they sell specific types of pets, such as axolotls, indicating a focus on certain unique or popular species. Their commitment to providing extensive pre-purchase information highlights responsible animal sales.
- Comprehensive Pet Supplies: A diverse selection of essentials for various pets, including specialized food, treats, toys, bedding, habitats, and cleaning supplies. This would cater to the specific animals they sell and commonly kept pets in the area.
- Aquatic & Exotic Pet Supplies: Given the mention of axolotls, they likely stock a good range of products for aquatic environments (tanks, filters, water conditioners, decor) and supplies specific to exotic pets.
- Expert Pet Care Advice: This is a major highlight, with owners and staff offering detailed, patient, and kind guidance on pet care, behavior, nutrition, and habitat setup. They are highly recommended for their willingness to answer all questions.
- Personalized Customer Service: A core offering, where staff take the time to understand individual customer needs and pet requirements, ensuring a tailored and supportive shopping experience.
- Guidance on Pet Well-being: The focus extends beyond sales to promoting the long-term health and happiness of pets, evident in their pre-sale consultations and ongoing support for pet owners.
- Friendly & Inviting Atmosphere: Creating a comfortable and welcoming environment where customers feel at ease to browse, ask questions, and interact with the staff.
E & J Pet Shop LLC distinguishes itself through several compelling features and highlights that resonate strongly with pet owners in New York:
- Exceptional Customer Education: The most prominent highlight is the owners' and staff's dedication to providing comprehensive, in-depth information about pet care, as exemplified by the nearly two months of guidance given to an axolotl buyer. This ensures new pet owners are fully prepared and confident.
- Highly Knowledgeable & Helpful Owners/Staff: Customers consistently praise the owners for their extensive knowledge and willingness to go above and beyond in answering questions and assisting with pet care challenges. Their expertise is a significant asset.
- Genuine Care for Animals & Customers: The reviews underscore a true passion for both the animals they sell and the customers they serve. This translates into a kind, supportive, and trustworthy experience that builds strong relationships.
- Warm & Inviting Atmosphere: The shop owners make customers feel "warm and inviting," creating a comfortable and friendly environment that encourages repeat visits and builds community trust.
- Personalized Service: Unlike larger retail chains, E & J Pet Shop offers a highly personalized experience, where individual concerns and questions are addressed with patience and kindness, fostering a sense of being valued.
- Responsible Pet Sales: Their proactive approach to educating customers about pet needs before a purchase highlights a commitment to responsible pet ownership and animal welfare.
- Excellent Follow-Up Support: Customers appreciate the ability to return to the store and receive ongoing assistance and answers to new questions, ensuring continued success in pet care.
For inquiries, expert pet care advice, or to explore their selection of pets and supplies, E & J Pet Shop LLC can be easily reached through the following contact details:
Address: 1 Galleria Dr, Middletown, NY 10941, USA
Phone: (347) 201-0344
Mobile Phone: +1 347-201-0344
These contact options provide convenient ways for pet parents in the Middletown area and across Orange County to connect with the knowledgeable team at E & J Pet Shop LLC. Whether you have a question about a specific pet, need advice on a new product, or simply want to learn more about their offerings, their responsive staff is prepared to assist. The availability of both a standard phone line and a mobile option enhances accessibility, reinforcing their commitment to customer service and ensuring that pet owners receive the support they need.
For locals in New York, particularly those residing in the Hudson Valley and Orange County areas, E & J Pet Shop LLC in Middletown stands out as an exceptionally suitable and highly recommended destination for their pet needs. Its prime location within the Galleria at Crystal Run provides unparalleled accessibility and convenience, making it easy to visit whether on a dedicated trip or as part of a larger shopping excursion. However, what truly makes E & J Pet Shop LLC an ideal choice is its profound commitment to customer education and personalized service.
The glowing customer reviews consistently highlight the owners' and staff's extensive knowledge, genuine care for both animals and customers, and their willingness to provide in-depth, patient advice. This dedication ensures that pet owners, especially those venturing into new areas like caring for exotic pets, feel fully supported and confident. By choosing E & J Pet Shop LLC, local residents are not just purchasing supplies; they are gaining a trusted partner in their pet's well-being, receiving tailored guidance and enjoying a warm, inviting atmosphere that makes every visit a pleasure. This unique blend of expertise, empathy, and accessibility firmly establishes E & J Pet Shop LLC as an invaluable resource for the New York pet community.
E & J Pet Shop LLC Photos










E & J Pet Shop LLC Location
E & J Pet Shop LLC
1 Galleria Dr, Middletown, NY 10941, USA
E & J Pet Shop LLC Reviews
I must say this shop is so great.The owners make you feel warm and inviting. I got two axolotos a few weeks now. Before bought my axolotl I was talking to the shop owners for about a month and a 1/2 almost 2 months and they gave me all the information.I could possibly know about axolotos to help me alone , and i'm so happy with my axolotl.
Mar 27, 2025 · Ikimi ScottThe owner is very very helpful! I was able to go back and ask for assistance with pet care and he answered all my questions and was super kind! I highly recommend because I can tell he cares about the animals and the customers! Great service!!! 😌
Jan 23, 2025 · Peach SBoth my tortoises are from here!! They’re great with their animals and amazing customer service.
Jan 01, 2025 · Natasha CarmonaI had a strange experience at E&J Pet Shop. I was expecting puppies and kittens but quickly realized they were selling reptiles. Pretty cool! I pulled my little point-n-shoot camera out of my pocket and took a picture of one of the reptiles. (no flash) I was approaching another tank when I heard the guy up front say, “no pictures”. I was like, “huh? What? How come? It's free publicity” but he still said, “no pictures”. I quickly looked up their Google Reviews to see if there were any photos. Yes, there are a bunch of photos from the store and from people who were in the store. I held up my phone and showed him the photos and he said that the photos on Google Reviews were photos that HE TOOK. I asked him if he was the manager and he said, no — he was the owner. Clearly, there are pics in the Google Reviews FROM CUSTOMERS who TOOK PHOTOS IN THE STORE [ Please look and you'll see photos submitted by customers .... who are clearly in the store ] I wasn't going to argue with him but it’s a shame because I would have taken great pics and I would have posted them with my review of what I thought was a really cool store. I don't really see the downside to me taking pics, especially when other people had done it. Ironically, I had just come from Rock Fantasy in Middletown where I took over 30 pics as the owner showed me around the place! All great publicity for them. I'm really not sure why the owner of E&J Pet Shop was so obstinate.
Feb 08, 2025 · John ArehartLoved their workers and how much they cared and loved their animals! I got one of their sulcata tortoises and he is my best friend. He is living his best life along side our two dogs. His name is tiptoe!
Aug 01, 2024 · Kylie Donofrio
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