Elliott's Pet Emporium

For pet owners throughout the California region, especially those in and around San Bernardino, finding a local pet store that combines a diverse selection with genuinely helpful staff can make all the difference in their pet care journey. Elliott's Pet Emporium stands as a notable local option, offering a wide array of pets and supplies designed to meet the needs of various animal companions. While one customer highlights a strong interest in freshwater fish, the store clearly caters to "many other pets here," suggesting a broad appeal for diverse pet enthusiasts in California.

What truly sets Elliott's Pet Emporium apart, based on customer experiences, is the exceptional level of customer service provided by dedicated employees. A heartwarming review vividly describes an encounter with a "kind woman" who went above and beyond to ensure a young daughter's dream of holding a hamster became a comfortable and memorable experience. This dedication to customer well-being, coupled with valuable advice and a willingness to answer "all my questions without any hesitation or attitude," speaks volumes about the store's commitment to creating a positive and supportive environment for pet owners. Such personalized attention is a significant draw for locals in California who value genuine care and expertise.

While some experiences with livestock might require utilizing their stated 14-day replacement policy, the overall sentiment points to a place that strives to accommodate and assist its customers. This commitment to standing behind their products, combined with the outstanding human element, positions Elliott's Pet Emporium as a valued resource in the San Bernardino pet community. For new pet parents or seasoned enthusiasts alike, a visit to this local establishment promises a helpful and engaging experience.

Elliott's Pet Emporium is conveniently located at 891 S E St, San Bernardino, CA 92408, USA. This address places it within a readily accessible area of San Bernardino, making it a convenient stop for residents throughout the city and surrounding communities in the Inland Empire region of California. South E Street is a well-known thoroughfare, ensuring that finding the store is straightforward for both regular patrons and new visitors.

The strategic location on a major street enhances its accessibility, allowing for easy access whether you are coming from nearby neighborhoods or other parts of San Bernardino. For local Californians, this means less time spent navigating and more time focusing on their pet care needs. While specific parking information isn't detailed in the reviews, commercial establishments on main roads typically offer accessible parking options, facilitating quick and efficient visits for customers with various pet supply needs, from bags of food to new fish or small animals.

The ease of reaching Elliott's Pet Emporium contributes significantly to its role as a practical and dependable local resource. Its presence in a central part of San Bernardino ensures that a broad spectrum of pet owners can conveniently access their wide selection of products and benefit from their highly-regarded customer service, cementing its place as a go-to pet store for the California community.

Elliott's Pet Emporium offers a range of products and services catering to various types of pets:

• Freshwater Fish Sales: A "lot of selection" of freshwater fish, providing diverse options for aquarium enthusiasts.
• Other Pet Sales: While specific types beyond hamsters are not detailed, the store carries "many other pets," suggesting availability of various small animals, birds, and possibly reptiles.
• Pet Supplies: A broad inventory of "pet supplies" necessary for keeping various pets healthy and happy, likely including food, habitats, accessories, and care products.
• Pet Interaction Opportunities: As highlighted by a customer, the staff facilitates safe and comfortable interactions between customers (especially children) and pets like hamsters, offering a unique hands-on experience.
• Expert Advice and Information: Knowledgeable staff provide valuable advice and answer customer questions without hesitation or attitude, ensuring pet owners receive the guidance they need.
• 14-Day Fish Replacement Policy: The store has a policy allowing for the replacement of fish within 14 days of purchase, offering a degree of assurance for customers regarding the health of their aquatic livestock. This policy typically involves bringing in the discolored fish, a separate water sample from the aquarium, and the original receipt to assess for replacement.
• Customer Support: A strong emphasis on supportive and kind customer interactions, making the shopping experience pleasant and informative.

Elliott's Pet Emporium stands out with several key features and highlights that enhance its appeal to local pet owners:

• Exceptional Customer Service: The standout feature, exemplified by the "amazing and kind woman" who went above and beyond to assist a customer and her daughter. This highlights a culture of genuine care and helpfulness among the staff.
• Extensive Freshwater Fish Selection: The store is noted for having a "lot of selection of fresh water fish," making it a strong contender for local aquarium hobbyists.
• Diverse Pet Offerings: Beyond fish, the presence of "many other pets here," including small animals like hamsters, provides options for various pet preferences.
• Supportive and Informative Staff: Employees are willing to provide detailed advice and information, ensuring customers feel comfortable and well-informed about their pet purchases and care.
• Positive Interaction Opportunities: The ability for customers, especially children, to safely interact with pets like hamsters under supervision creates memorable and educational experiences.
• Customer-Centric Policies: The existence of a "replacement fish policy for 14 days" demonstrates a commitment to customer satisfaction and standing behind the health of their livestock. This policy usually requires specific conditions, such as bringing in the fish, a water sample, and the receipt, to ensure the issue isn't related to tank conditions.
• Friendly and Welcoming Atmosphere: The overall tone of the reviews suggests a pleasant environment where customers feel valued and respected.

To connect with the team at Elliott's Pet Emporium for your pet needs, please use the following contact information:

Address: 891 S E St, San Bernardino, CA 92408, USA

Phone: (909) 383-2343

Mobile Phone: +1 909-383-2343

For locals in the California region, particularly within San Bernardino, Elliott's Pet Emporium is a highly suitable choice for their pet-related needs due to a combination of factors. Foremost among these is the exceptional customer service, exemplified by staff members who go above and beyond to assist and inform patrons, making the pet-buying and care process a positive and comfortable experience. This personalized attention, as highlighted by a customer's experience with a kind employee, builds trust and encourages repeat visits.

Furthermore, the store's extensive selection of freshwater fish, along with other pets and general supplies, positions it as a versatile one-stop-shop for diverse pet owners. While occasional issues with livestock might arise, the transparent 14-day replacement fish policy provides a crucial safety net, demonstrating the store's commitment to customer satisfaction and the well-being of its animals. For Californians seeking a pet store that offers not just products but also genuine care, expert advice, and a supportive environment, Elliott's Pet Emporium stands out as a reliable and welcoming local resource in San Bernardino.

Elliott's Pet Emporium

891 S E St, San Bernardino, CA 92408, USA