Banfield Pet Hospital: Compassionate Veterinary Care in Smyrna, GA

Banfield Pet Hospital Introduce

Located in the heart of Smyrna, Georgia, Banfield Pet Hospital serves as a trusted partner for pet owners seeking comprehensive and compassionate veterinary care. As both a full-service animal hospital and a veterinary pharmacy, we are dedicated to providing a wide range of medical services to support the health and well-being of your beloved dog or cat. From the first puppy or kitten check-up to managing the unique needs of senior pets, our team of experienced veterinarians and dedicated staff is here to guide you through every stage of your pet's life. We believe that a proactive approach to health is key, which is why we place a strong emphasis on preventative care and education. Our mission is to not only treat illnesses and injuries but also to empower pet owners with the knowledge and tools they need to ensure their companions live long, healthy, and happy lives.

At Banfield Pet Hospital, we understand that your pet is a cherished member of your family. Our team is committed to creating a welcoming and supportive environment where both you and your pet feel comfortable and cared for. We strive to build lasting relationships with our clients, founded on trust and open communication. Our clinic is equipped with modern diagnostic and treatment tools, allowing us to provide high-quality medical services right here in Smyrna. Whether it’s a routine vaccination, a surgical procedure, or a complex health concern, we are prepared to deliver the care your pet deserves.

The Banfield Pet Hospital in Smyrna is conveniently situated at 2630 Cobb Pkwy SE, Smyrna, GA 30080, USA. This central location makes us easily accessible for residents throughout Smyrna and the surrounding Cobb County area. We understand that visiting the vet should be as stress-free as possible, which is why we have focused on making our facility welcoming and accessible to all. Our hospital features a wheelchair accessible parking lot and a wheelchair accessible restroom, ensuring that all of our clients can comfortably visit us. To provide the best possible service and reduce wait times, we recommend scheduling an appointment in advance. Our appointment-based model allows us to dedicate the appropriate amount of time to each patient, ensuring a thorough and focused examination. You can easily call ahead to book a visit or ask any questions you may have.

Services Offered:

Preventative Care and Wellness Exams: We offer comprehensive exams and regular check-ups to monitor your pet's health and catch any potential issues early.
Vaccinations: Essential vaccinations are provided to protect your pet from common and serious diseases, tailored to their lifestyle and age.
Diagnostic and Laboratory Services: With our in-house laboratory diagnostics, we can quickly run tests to diagnose illnesses, including gastrointestinal issues. We also utilize advanced digital radiography and dental digital x-ray technology for a clear picture of your pet's internal health.
Surgical Services: Our hospital is equipped for general surgery, including common procedures like spaying and neutering, to ensure your pet's well-being.
Dental Care: We provide comprehensive general dentistry services to maintain your pet's oral health, including cleanings and digital x-rays to check for issues below the gumline.
Specialized Treatments: Our team is experienced in diagnosing and treating a variety of conditions, including orthopedic evaluation and treatment, and coat and skin care for various dermatological issues.
Behavioral and Nutritional Advice: We offer professional behavior evaluation and personalized nutrition advice to help your pet thrive.
Parasite Control: We provide solutions for parasite prevention and control to protect your pet from fleas, ticks, heartworms, and other harmful parasites.

Features and Highlights:

Modern Diagnostic Technology: Our use of digital radiography and in-house laboratory equipment allows for faster, more accurate diagnoses, enabling us to begin treatment sooner.
Comprehensive Care: From routine wellness exams to complex surgical procedures, we are equipped to handle a wide spectrum of your pet's healthcare needs in one convenient location.
Accessible Environment: Our commitment to inclusivity is reflected in our wheelchair accessible facilities, ensuring a welcoming experience for all members of the community.
LGBTQ+ Friendly: We are proud to be a welcoming and safe space for all members of the LGBTQ+ community and their pets, fostering an environment of respect and acceptance.
Appointment-Based Care: By requiring appointments, we are able to manage our schedule efficiently, ensuring that each pet receives the dedicated time and attention they need.
On-Site Veterinary Pharmacy: Having a veterinary pharmacy on-site means we can provide a wide range of medications, making it easy for you to get your pet’s prescriptions filled quickly.

What is worth choosing Banfield Pet Hospital?

Choosing the right veterinary care provider is a deeply personal decision, and it’s one that every pet owner takes seriously. At Banfield Pet Hospital in Smyrna, we understand that trust is earned through consistent, compassionate, and high-quality care. Our team is dedicated to building a positive relationship with you and your pet from the moment you walk through our doors. While a pet's health journey can sometimes be complex and challenging, we are committed to being there every step of the way. We believe in providing informative and transparent care, and our goal is to ensure you feel heard and involved in all decisions regarding your pet's well-being.

Clients who have had positive experiences highlight the dedication and genuine care of our staff. For instance, Dr. McDonald is noted for being informative and for truly listening to every question or concern a pet parent may have. This commitment to active listening and providing honest, empathetic care is a hallmark of the service we strive to provide. The strong bond between a pet and their human is something we deeply respect, and our approach is always guided by concern for both the patient and the pet parent. We are committed to making a difference in the lives of pets in Smyrna and Cobb County, and we are continuously working to improve and uphold the highest standards of care.

We recognize that every interaction with our hospital is an opportunity to prove our dedication. The well-being of your pet is our top priority, and we are proud to be a part of the vibrant community here in Georgia. We encourage you to visit us and see for yourself the level of care and commitment our team brings to every appointment. We are confident that you will find a supportive, kind, and compassionate team ready to partner with you in your pet's health journey.

Contact Information:
Address: 2630 Cobb Pkwy SE, Smyrna, GA 30080, USA
Phone: (770) 955-4173

Banfield Pet Hospital Services

Veterinarian
Behavior evaluation
Coat and skin care treatment
Comprehensive exams
Gastrointestinal illness diagnosis and treatment
Nutrition advice
Orthopedic evaluation and treatment
Parasite control
Vaccinations
Dental digital x-ray
Digital radiography
In-house laboratory diagnostics
General dentistry
General surgery
Spaying and neutering

Banfield Pet Hospital Details

Accessibility
Wheelchair accessible parking lot
Wheelchair accessible restroom

Amenities
Restroom

Crowd
LGBTQ+ friendly

Planning
Appointment required
Appointments recommended

Banfield Pet Hospital Photos

Banfield Pet Hospital Location

Banfield Pet Hospital

Georgia Cobb County Smyrna Cobb Parkway Southeast

2630 Cobb Pkwy SE, Smyrna, GA 30080, USA

Banfield Pet Hospital Reviews

An average rating of ★3.9 from 265 user reviews.

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★ 5★ 4★ 3★ 2★ 1

I've been bringing my dog to Banfield for her regular checkups with Dr. Gregg, but unfortunately, my recent experience has been one of the most frustrating and disappointing — and frankly, unacceptable for a veterinary practice.Back in March during her regular checkup, I asked Dr. Gregg to examine a bump that had appeared near one of her nipples. He recommended a biopsy and said he would follow up with a quote. I never received that quote. Fast forward to May, the bump began growing rapidly, so I scheduled an appointment for June 4 and informed Banfield that I wanted to move forward with a biopsy and possible removal of what had become a mammary tumor.Shortly after scheduling the appointment, the tumor began to bleed and smell — clear signs of infection. I immediately called Banfield to request an earlier appointment, as this was now urgent. The lady I spoke with emailed Dr. Gregg during our call, but he immediately declined to see her sooner. I then asked if my dog could be prescribed antibiotics or pain medication in the meantime to manage her discomfort. I was told that nothing could be done unless the doctor prescribed them, and again, I was told I’d need to wait for a response.No one asked for photos of the tumor or showed any real concern about my dog's worsening condition. I had to do all of my own research at home to try to care for her as best as I could while waiting for the appointment.When the appointment finally arrived, I dropped her off for both the biopsy/removal and her regular dental cleaning. Dr. Gregg called me 30 minutes later to say he wouldn't be able to remove the tumor due to its condition. This was infuriating, as I had called and explained the situation WEEKS prior. If anyone had asked for a photo or more details ahead of time, this could have been avoided. This was also the only day I had available for the rest of the month — and it ended up being a complete waste of time as this was supposed to be the day her tumor would be removed so she didn't have to suffer anymore.I then requested that at least a biopsy be done, and Dr. Gregg said he wouldn’t recommend it due to healing concerns, and instead reiterated that the whole tumor should be removed — and I'm thinking to myself "Well duh, that's what this whole appointment was for"! He then referred me to two other clinics, and told me I needed to get her tumor removed as soon as possible - clearly acknowledging the urgency — something I had been stressing from the start!When I returned to pick up my dog about 6 hours later, I wasn’t even spoken to by Dr. Gregg. Another lady briefly updated me on her dental cleaning, which at this point was the LEAST of my concerns. I had to ask YET AGAIN for antibiotics and pain medication, which still hadn’t been offered. To make matters worse, when I got home, I examined her tumor — which was bleeding and infected — hadn’t even been cleaned! It was still covered in blood and pus.This isn’t the first time I’ve felt like my dog’s health was brushed off at Banfield. Once her wellness plan is finished (which is a scam in itself), I’ll be moving to a clinic that actually prioritizes the well-being of its patients over profit. My experience with Dr. Gregg and the staff at this Banfield location was extremely disheartening and showed a complete lack of urgency, care, and communication.Please think twice before trusting Banfield with your pet’s care.
June 06 · Ivey Broughton
After a heartbreaking first visit, Banfield has been supportive, kind and compassionate every visit. While working through a potential health issue Dr McDonald has been informative, and listened to every question or concern I have to provide the best care for my boy. You can tell she truly cares, is honest, and concerned for the patient and the pet parent!
January 14 · Lorryn Fisher
I had the BEST visit at this location! The staff was very kind and answered all of my questions/concerns thoroughly (without trying to up sell me on anything), and were kind enough to offer discounts and advice where possible. They were wonderful with my pets and made their experience as stress free as possible. Finally found a long term veterinarian for my two babies Moon & Pluto!!!
January 14 · Cam R.
I made a schedule an appointment for my pet for a nail trim. Which I called the morning before to confirm, and this Banfield confirmed my pets appointment. I showed up and the lady at the front told me we will be there shortly . I waited for 30 minutes and the front desk come back and tells me after I sat there 30 minutes ,Oh we can’t see your dog today we are busy you will need to come back. I told the girl at the front desk you couldn’t told before I sat there and did not tell me anything. I transferred both of my pet to another Banfield in John’s creek Georgia and never had any problem same with collier road location. I’m very disappointed with this company how me and my pet were treated . So once again I’m transferring my pets out of this location again. Because of this service at this location . I have had the wellness on this pet for over 15 years . Bad Bad Customers communication skills. My star would be a zero for this location .
June 30 · darius stringer
Efficient and quality pet care. Beyond superb customer service. Each time I call, my request are met with grace (I have called a lot due to my dog's ear infection Lol). They will even call to check on your animal after treatment and/or regular visits. I would recommend this location to anyone with pets.
October 06 · Corey Clay