Urban Veterinary Associates Introduce
Hello, Illinois pet owners! Finding a veterinary clinic that not only provides exceptional medical care but also understands and caters to the diverse needs of modern pet families can be a challenge. Urban Veterinary Associates, located in Westmont, IL, is a full-service animal hospital, veterinary pharmacy, and emergency vet service that stands out for its comprehensive and compassionate approach. This unique clinic is not only women-owned, veteran-owned, and LGBTQ+ owned but also operates with a strong focus on inclusivity and personalized care. The team at Urban Veterinary Associates is dedicated to creating a welcoming and safe environment for all pets and their owners, whether they are bringing in a dog, cat, or even an exotic bird.
The core of Urban Veterinary Associates' philosophy is providing top-notch medical care while building a foundation of trust and respect. As a testament to their commitment, they are an AAHA (American Animal Hospital Association) pre-accredited hospital, which signifies that they have gone above and beyond the expected standards of veterinary care. The team is known for its incredible compassion and professionalism, with veterinarians and staff alike receiving high praise from clients. From the front desk to the surgical suite, every team member is dedicated to making a pet’s visit as stress-free as possible, a goal they achieve through a "fear-free" approach to handling animals. This dedication to excellence and empathy is a major reason why clients, even those who have to travel a long distance, choose Urban Veterinary Associates for their pets' care.
The clinic's expertise extends far beyond routine checkups. They offer a wide range of advanced services, including complex surgeries and diagnostics, providing a level of care often found only at specialized referral hospitals. This allows for a continuity of care that is both convenient and reassuring for pet owners. They are also known for their focus on education, taking the time to explain a pet's health needs, treatment options, and costs. This transparency and dedication to client empowerment builds a strong partnership, ensuring that pet owners can make informed decisions about their beloved animals’ health and well-being.
Urban Veterinary Associates is conveniently located at 35 N Cass Ave, Westmont, IL 60559, USA. Its location is easily accessible for residents in Westmont and the surrounding Western Chicago suburbs, including Clarendon Hills, Western Springs, Lombard, Hinsdale, Darien, Burr Ridge, Downers Grove, Willowbrook, and Lisle.
The clinic is designed with accessibility as a top priority. It features a wheelchair accessible entrance, a wheelchair accessible parking lot, and a wheelchair accessible restroom. In addition, the clinic has a gender-neutral restroom, further demonstrating their commitment to creating an inclusive and welcoming environment for everyone. Parking is made easy with free street parking available. To ensure timely service and provide your pet with the focused attention they need, appointments are highly recommended.
Urban Veterinary Associates provides a comprehensive array of veterinary services for a variety of animals, from traditional pets to exotics. Their services span from routine preventative care to advanced surgical procedures and emergency support.
- Wellness Exams: Routine checkups for dogs, cats, and exotic animals.
- Preventative Care: Including vaccinations, parasite control, and disease prevention.
- Pet Dentistry: From routine dental cleanings to advanced dental surgery for a range of issues, including periodontal disease.
- Advanced Surgical Services: Soft tissue and orthopedic procedures, including routine spay and neuter, mass removals, Patella Luxation Correction, and CCL stabilization.
- Diagnostic Services: In-house laboratory & diagnostics, digital imaging, X-rays, and advanced tools like abdominal ultrasounds and ECGs.
- Emergency & Critical Care: Onsite services for pet emergencies.
- Exotic Animal Care: Specialized veterinary services for birds, exotic pets, and small mammals.
- Acupuncture & Laser Therapy: Offering holistic and traditional medicine options for a comprehensive approach to pet wellness.
- Grooming: Basic grooming services like nail trims and anal gland cleaning.
- Other Services: Microchip identification, nutritional counseling, telemedicine consultations, house calls, and international health certificates.
Urban Veterinary Associates stands out in the Illinois veterinary landscape due to several key features and highlights.
- Diverse Ownership: The clinic is identified as women-owned, veteran-owned, and LGBTQ+ owned, making it a truly inclusive and community-focused business.
- Comprehensive Care for All Animals: The clinic’s expertise extends beyond just dogs and cats to include a variety of exotic animals, a rare and valuable service for the community.
- Exceptional Staff: Clients consistently praise the entire team, from the front desk staff to the veterinarians and technicians, for their kindness, professionalism, and dedication.
- Advanced Medical Capabilities: With services like abdominal ultrasounds, orthopedic surgery, and emergency care, the clinic provides a high level of medical sophistication.
- Holistic and Fear-Free Approach: The clinic practices fear-free methods to minimize stress for pets and offers holistic medicine options like acupuncture.
- Inclusivity: As an LGBTQ+ friendly and transgender safe space with gender-neutral restrooms, the clinic ensures a welcoming environment for all.
- Convenience: The presence of a veterinary pharmacy, onsite services, and telemedicine consultations provides a seamless and convenient experience for clients.
To schedule an appointment or to inquire about their extensive services, you can contact Urban Veterinary Associates using the information below. They recommend making an appointment in advance.
Address: 35 N Cass Ave, Westmont, IL 60559, USA
Phone: (630) 541-8088 or +1 630-541-8088
What is worth choosing about Urban Veterinary Associates? For many Illinois pet owners, the decision comes down to the exceptional level of trust and confidence the clinic instills. As one client noted, the team's compassion, professionalism, and true dedication shine through in every interaction, particularly during scary and uncertain times. The fact that they successfully navigated a pet through a mast cell tumor diagnosis and a splenectomy, with a team of multiple doctors and nurses, is a powerful testament to their skill and collaborative care. This is a clinic that not only provides hope with "successful removal and clean margins" but also follows through with equally skilled and thoughtful surgical care, leading to a full recovery.
Beyond their medical expertise, what truly sets them apart is their dedication to the "human" side of pet care. The staff’s kindness and ability to make owners feel completely at ease is a recurring theme in reviews. This is a place where you are not just a client; you are a partner in your pet's health, and the entire team genuinely cares about your animal as if it were their own. For those who need a trusted and capable team for both routine and complex medical issues, and who appreciate a welcoming, inclusive environment, Urban Veterinary Associates is an excellent choice for long-term veterinary care in the Westmont area and beyond.
Urban Veterinary Associates Services
Veterinarian
- Birds $77.00
- Exotic animals $77.00
Complete physical examination with consultation about diet, husbandry, enclosure and species specific nuances to ensure the best care for your extra special species.
- Dental Surgery From $399.00
Full general anesthesia with scaling and periodontal charting of the whole mouth. Full mouth X-rays to evaluate every tooth, even under the gum line. Oral surgery and medication costs will be provided at the pre-operative examination visit.
- Wellness Exam $67.00
Routine examination for pets not showing signs of illness. This would accompany vaccination and routine care.
- Illness Examination $77.00
Complete Physical Examination and consultation with our expert Doctor. Collaborative discussion of differential diagnoses, proposed diagnostics and review of results.
- Abdominal Ultrasound From $425.00
Complete diagnostic ultrasound of the abdomen. Evaluation of stomach, liver, spleen, kidneys, pancreas, adrenal glands, small intestines, urinary bladder and abdominal lymph nodes. Some pets may require sedation, but most can be done without.
- ECG From $35.00
Complete ECG screening with evaluation by Board Certified Cardiologist. Will detect abnormal rhythm and conduction concerns before pet shows clinical signs of heart disease. Part of our routine Senior Wellness and recommended annually for all canine and feline pets, esp. before anesthesia.
- Acupuncture
- Anal Gland Cleaning
- Animal Health
- Animal Therapy
- Blood And Urine Testing
- Ccl Stabilization
- Client Education
- Companion Animal
- Complete Diagnostic
- Dental Disease
- Dental Health
- Dentistry And Oral Surgery
- Diagnosis And Treatment
- Diagnostic Ultrasound
- Digital Imaging
- Disease Prevention
- Ear Infection
- Emergency And Critical Care
- Exotic Animals
- Exotic Pets Exotic
- Holistic Medicine
- House Calls
- Internal Medicine And Surgery
- Laser Therapy
- Laser Treatments
- Mass Removals
- Medical And Surgical
- Medicine Consult
- Orthopedic Surgery
- Patella Luxation Correction
- Patella Luxations
- Periodontal Disease
- Pet Dental
- Physical Exam
- Physical Therapy
- Preventive Care For Dogs
- Regular Medical Care
- Routine Dental Cleaning
- Routine Spay And Neuter
- Soft Tissue (General) Surgery
- Soft Tissue And Orthopedic Procedures
- Telemedicine Consult
- Traditional Medicine
- Veterinary Assistants
- Veterinary Radiologist
- Veterinary Services For Cats
- Veterinary Services For Dogs
- X-Rays
- Grooming
Urban Veterinary Associates Details
From the business
- Identifies as LGBTQ+ owned
- Identifies as veteran-owned
- Identifies as women-owned
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Gender-neutral restroom
- Restroom
Crowd
- LGBTQ+ friendly
- Transgender safespace
Planning
- Appointments recommended
Parking
- Free street parking
Urban Veterinary Associates Photos










Urban Veterinary Associates Location
Urban Veterinary Associates
35 N Cass Ave, Westmont, IL 60559, USA
Urban Veterinary Associates Reviews
compassionatequestionsdiagnosisknowledgeplantestsbabynursedrknee
★ 5★ 4★ 3★ 2★ 1I was referred to Urban Veterinary Associates by our vet of many years for a dental exam and cleaning. Having never been there before I was a bit nervous.I really appreciated Dr. Rumpf's thoroughness, patience and kindness in explaining what was needed for my Smokey's teeth.The Technician and nurses were also very kind, as well as the ladies at the front desk.His teeth cleaning was completed last week and they took very good care of him.I traveled quite a distance to their office, so really appreciated this wonderful experience.Thank you..
March 23 · Denise GonzalezExceptional care from an outstanding team!We are beyond grateful to the entire team at Urban Veterinary Associates for the incredible care they gave our dog, Uma. From her initial mast cell tumor diagnosis to her recent splenectomy, every single person we interacted with showed compassion, professionalism, and true dedication.Dr. Rumpf performed Uma’s first surgery and gave us hope with a successful removal and clean margins. Dr. Torok led her second surgery — a splenectomy — and we couldn’t have asked for a more skilled and thoughtful surgeon. She found and safely removed multiple masses, which thankfully turned out to be benign. We also saw Dr. Novak during this journey, and she was equally kind, informative, and supportive.The nurses and staff are phenomenal. Brenda, Uma’s nurse for both of her surgeries, went above and beyond and made us feel completely at ease. Katrina was the very first nurse we met at our initial visit and helped us feel immediately welcomed and cared for. And at the front desk, Charita has been amazing — always so kind and helpful with check-ins, check-outs, and answering questions along the way.Everyone from the doctors to the techs to the support staff truly cares, and it shows in every interaction. We’re so thankful to have found Urban Vets and are staying with them long-term. They’ve helped our girl through a scary time, and we trust them completely.Highly recommend to anyone looking for compassionate, top-notch veterinary care! 🐾💛
July 10 · Kathy KubikVery pleased with Dr. Rumpf and the entire staff at Urban Veterinary Associates. The facility is clean and inviting. The staff is very caring and gracious. The staff is very thorough in treating my cat. Treatments are always explained in great detail. Communication is top notch. I never feel like I am being "upsold" anything. Highly recommend!!!!!!
July 17 · EMDoctors and staff are incredibly kind, and caring, and knowledgeable!! They take animal behavior into account when introducing themselves to the animal and performing exams to ensure the vet won't be a scary place! They also take the time to answer questions and discuss treatment plans thoroughly!
August 11 · Brittany CornelisonWe highly recommend this location for all your health care needs for your fur babies.Both doctors are great, they really take the time to care for your animals. They listen to your concerns and help you to feel better about any situation. All of the staff are so friendly and they do truly make the visit fear free for your pet.They especially don't grab cats by their scruff like they're going to attack, which is what happened at a different vet.Our Cody was nervous the 1st visit but he enjoyed all visits after until the end when he had to be euthanized.I can't wait to take our new kittens to meet everyone there.Again we HIGHLY RECOMMEND this group.
February 23 · Dawn Kowalkowski
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