Vetco Total Care Animal Hospital Introduce
In the vast landscape of Las Vegas, Nevada, finding a reliable and compassionate veterinary hospital for your beloved pet is a key aspect of responsible pet ownership. Vetco Total Care Animal Hospital, located on East Serene Avenue, has established itself as a trusted name in the community, providing comprehensive veterinary services with a focus on high-quality, professional, and empathetic care. The team at this hospital understands that pets are not just animals; they are family members. Their mission is to provide an environment where both pets and their owners feel comfortable and well-cared for, ensuring a positive experience for every visit, whether it's for a routine check-up or a more serious medical issue.
The hospital’s commitment to its patients is often reflected in positive customer reviews. One client was grateful for the "amazing service" their Golden received for a "hot spot," noting that the care was "10X better than going to an actual veterinary office" and was much more affordable. Another heartwarming review comes from a client whose dog, Ginger, had a heart condition and whose life was saved by the hospital. The client was "truly thankful" for veterinarian Dr. Rochelle, who they said "went above and beyond the call of duty." This feedback underscores the team's dedication to compassionate and life-saving care. However, it is important to note that, as with any large organization, some locations may have different experiences. A review mentioning another Vetco location on Blue Diamond Rd described it as "unprofessional" and "rude," highlighting the importance of researching the specific location you plan to visit. The positive experiences, like those on Serene Avenue, stand out for their focus on kindness, professionalism, and going the extra mile for pets in need.
Vetco Total Care Animal Hospital is located at 2340 E Serene Ave, Las Vegas, NV 89123, USA. This convenient location makes it accessible for residents in the southern part of Las Vegas and nearby communities like Henderson. The hospital is committed to ensuring that all clients have a comfortable and convenient experience. The facility is fully accessible to all individuals, featuring a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. These thoughtful accommodations demonstrate a commitment to serving every member of the community. The hospital also includes a restroom for client use. To provide the most efficient and personalized service, appointments are either required or highly recommended. This allows the staff to dedicate the necessary time to each pet, minimizing wait times and creating a more relaxed environment. The clinic also offers onsite services, handling all pet care needs directly within the hospital.
Vetco Total Care Animal Hospital provides a comprehensive list of veterinary services, addressing a wide range of pet health needs. As a full-service animal hospital and veterinarian, they are equipped to handle everything from routine care to more complex medical and surgical needs.
- Bone Repair: Surgical and non-surgical treatments for broken bones.
- Compassionate Vet Care: A kind and gentle approach to all treatments.
- Customized Care: Tailored plans to meet your pet's unique needs.
- Dental Care: Comprehensive oral health services.
- Dermatology: Diagnosis and treatment of skin and coat conditions.
- Dog Vaccinations & Vaccinations: Essential immunizations for dogs and other pets.
- Microchipping: Permanent identification for pet safety.
- Pain Medicine: Effective management of acute and chronic pain.
- Pet Care Centers: A full-service approach to pet health.
- Pet Eye: Examination and treatment of eye conditions.
- Pet Insurance Plans: Guidance on pet insurance coverage.
- Petco Pharmacy Fulfilled by Vetsource: Convenient access to prescribed medications.
- Puppy Training Classes: Resources and advice for training.
- Senior Cat: Specialized care for aging felines.
- Spaying & Neutering: Essential sterilization procedures.
- Surgeries: A wide range of surgical services.
- Vet Diets: Nutritional advice and prescription diets.
- Veterinary Medicine: Comprehensive medical care for various conditions.
- Wellness and Sick Exams: Routine check-ups and appointments for sick pets.
Vetco Total Care Animal Hospital stands out due to several key features that enhance the client experience and the quality of care. A major highlight is their focus on compassionate care, as noted by clients who praise the staff for their kindness and dedication. The hospital’s ability to handle urgent situations, as seen in the case of Ginger, the dog with a heart condition, is a testament to their skilled team. They offer a variety of services under one roof, including comprehensive wellness and sick exams, advanced surgical procedures, and even specialized services like dermatology and bone repair. The hospital also provides convenient services such as a Petco Pharmacy, fulfilled by Vetsource, for easy access to medications, and they offer guidance on Pet Insurance Plans to help pet owners manage costs. Additionally, the clinic has resources for services like Puppy Training Classes, providing a holistic approach to pet ownership.
- Compassionate Care: A team known for its kindness and empathy.
- Comprehensive Services: From routine exams to advanced surgery.
- Petco Pharmacy Fulfilled by Vetsource: Convenient on-site access to prescriptions.
- Pet Insurance Guidance: Help with understanding and using pet insurance.
- Onsite Services: All care provided directly at the hospital.
For more information or to book an appointment, you can contact Vetco Total Care Animal Hospital at the following:
- Address: 2340 E Serene Ave, Las Vegas, NV 89123, USA
- Phone: (725) 726-9869
- Mobile Phone: +1 725-726-9869
Choosing Vetco Total Care Animal Hospital is an excellent decision for pet owners in Las Vegas, Nevada. The combination of comprehensive services and a truly caring staff creates an environment where you can feel confident that your pet is in the best possible hands. The convenience of having services like an onsite pharmacy and guidance on pet insurance helps to simplify the process of pet healthcare. Their ability to handle both routine and emergency situations provides a valuable sense of security. While it is always wise to read reviews for specific locations, the overwhelming positive feedback for the Serene Avenue hospital points to a dedicated team that goes above and beyond for their patients. For those seeking a veterinary partner that is both medically proficient and genuinely compassionate, Vetco Total Care on Serene Avenue is a top choice in the Las Vegas area.
Vetco Total Care Animal Hospital Services
Veterinarian
- Bone Repair
- Compassionate Vet Care
- Customized Cut
- Dental Care
- Dermatology
- Dog Vaccinations
- Microchipping
- Pain Medicine
- Pet Care Centers
- Pet Eye
- Pet Insurance Plans
- Petco Pharmacy Fulfilled by Vetsource
- Puppy Training Classes
- Senior Cat
- Spaying & Neutering
- Surgeries
- Vaccinations
FVRCP Combination Vaccine Feline Leukemia (or FeLV) Rabies vaccine DHPP vaccine Bordetella vaccine Canine influenza vaccine Leptospirosis vaccine Lyme vaccine Puppy shots Rabies shots Kitten shots
- Vet Diets
- Veterinary Medicine
- Wellness and Sick Exams
Vetco Total Care Animal Hospital Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Restroom
Planning
- Appointment required
- Appointments recommended
Vetco Total Care Animal Hospital Photos










Vetco Total Care Animal Hospital Location
Vetco Total Care Animal Hospital
2340 E Serene Ave, Las Vegas, NV 89123, USA
Vetco Total Care Animal Hospital Reviews
pricebabyinformationcompassionatefurscareddeskpayconditiondiagnosis
★ 5★ 4★ 3★ 2★ 1Amazing service - our poor Golden had a hot spot show up immediately, booked an appointment here the same day and she got the best care. 10X better than going to an actual veterinary office, who likely would have charged us 3X what we inevitably paid here. Love the Vetco!
June 24 · Dave UrisVetco total care saved my dog’s life! My dog, Ginger has a heart condition and they saved her. The Caring staff is one to be proud of. I couldn’t be more thankful for the veterinarian Rochelle that went above and beyond the call of duty. 2340 E. Serene Ave is the place to go if you want amazing care.We are truly thankful for youLoveGinger and Dixie🐶I WOULDN’T recommend Vetco total care on 3890 Blue diamond Rd as they are , Unprofessional, RUDE and the worst I’ve ever seen!!! they do not care about you and your animal.
September 25 · Kristi LittletonVetco Wellness Plan – Deeply DisappointedI’m writing this with a heavy heart and sincere hope that Vetco takes a hard look at how they handle real moments of need—not just routine care.We purchased a wellness membership for our pets and entrusted Vetco with their Animal IDs and ongoing care. We believed that when something serious happened, Vetco would at minimum offer guidance, clarity, or compassion.But when I called in panic while my pet was still breathing, I wasn’t met with help—I was met with:• Blame (“You could’ve brought an illness home”)• Coldness (“What do you want us to do about it?”)• No compassion, no direction, no humanityThis wasn’t just poor customer service—it was an emotional failure by a clinic that sold us our pet, had our membership information, and claimed to offer care.If Vetco clinics are not equipped or trained for emergencies, that should be made explicit in every membership agreement. But even more importantly, your staff should know how to talk to someone with a sick, injured, or dying pet. That’s not about credentials—it’s about basic empathy.We were let down when we needed you most. And while nothing can undo that, I hope this review pushes Vetco to train its team not just to sell care—but to actually show it
May 19 · Jessica ThallsI will NEVER go to this location again. The nurse, who is a healthy Caucasian woman whose name I didn't quite get is very rude and unprofessional. This was my second time there. I was there for a follow up. She had no clue what I was there. She comes in to the exam room. Does not say hello or sorry for waiting, because at this point I had been there for 56 minutes for a scheduled appointment. At any rate she comes in and just says so what are we here for. I look and said I was asked to come back in two weeks. She goes well I wasn't your nurse. I said but you should know why I am here. Lol. She starts asking about his eyes and his sore but not once does she ever physically look at my dog. I literally said to her why don't you just look at him and see how he is doing and tell me if the medication is working. She just stands up against the wall with her negative energy. I then asked could I be seen by someone else. She then storms out and SLAMS the exam room door. At that point I lost it.The manager was very sweet. On my first visit the young lady that helped me as well as the veterinarian were both nice. However, due to my horrible experience today I will not be returning to this location and possibly no other Petco. If this is how you allow your customers to be treated this is not the place for me.
February 28 · T DThey were caring, kind, helpful, and very thorough in explaining my cats health care. I'm really happy going there.
July 22 · Jane Wieszczecinski
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