Veterinary Emergency Group

When a beloved pet is in distress, every second counts. For pet owners in the Henderson and greater Las Vegas area, having a reliable and compassionate veterinary emergency room is not just a convenience, but a necessity. Veterinary Emergency Group (VEG) in Henderson is not your typical daytime clinic; it is a dedicated emergency and urgent care animal hospital designed to serve the community when a pet's health can't wait. Unlike regular veterinary offices that may be slammed or closed for the night, VEG is open 24 hours a day, 7 days a week, ensuring that expert medical attention is always available for your furry family member, even on holidays. Their mission is to provide immediate, high-quality care with a focus on transparency and a unique "stay with your pet" philosophy, making a stressful situation as manageable as possible for both the animal and the owner.

The moment you walk into the building, the staff at VEG wastes no time in getting to work. This urgency is a critical component of their service, as is their commitment to keeping pet parents informed and involved. The hospital is known for its open-concept design, which is a deliberate choice to foster transparency. This means you are encouraged to be with your pet throughout the entire process, from the initial examination to treatments like receiving an IV. This revolutionary approach not only helps to put your pet at ease during a confusing and frightening time but also allows you, the owner, to stay informed and feel a part of the care team. This sense of partnership is at the core of what makes VEG a different kind of emergency vet experience.

Veterinary Emergency Group is conveniently located at 470 N Stephanie St Suite 120, Henderson, NV 89014, USA. Situated just off the intersection of N Stephanie St and W Warm Springs Rd, the location is easily accessible for residents of Henderson and surrounding communities like Boulder City and Paradise. The hospital's proximity to major roads ensures that you can get your pet the urgent care they need without delay. There is a large parking lot with accessible spaces near the front door, which is a thoughtful detail that helps reduce stress during a frantic time. The staff, affectionately known as "VEGgies," are even willing to come out and help you bring your pet inside if needed, demonstrating their commitment to client and patient care from the very first moment. This prime location and thoughtful accessibility make it a reliable resource for any pet owner in Southern Nevada facing a medical crisis.

As a dedicated emergency hospital, VEG offers a comprehensive range of services specifically for critical situations. They are equipped to handle a wide variety of medical emergencies, from sudden illnesses to traumatic injuries. Their services include:

• 24/7 Emergency and Urgent Care: The hospital is always open and ready to provide immediate care, with no appointment necessary. You can walk in at any time, day or night, and a veterinarian will be ready to help.

• Diagnostic Testing: The hospital is equipped to perform on-site diagnostic tests, including digital x-rays and point-of-care ultrasound, to get immediate results and quickly diagnose issues like fractures, foreign ingestions, or internal bleeding.

• Emergency Surgery: For pets requiring immediate surgical intervention, VEG has a fully equipped surgery suite with a large viewing window, so you can be involved in the process if you choose. They handle everything from laceration repairs to more complex abdominal surgeries.

• Hospitalization and Overnight Monitoring: If a pet needs to stay for ongoing treatment, the hospital provides a space for owners to rest and even stay overnight with their pet, ensuring they are never alone.

• End-of-Life Care: In the most difficult of times, the team offers compassionate end-of-life care, providing support and empathy to families facing heartbreaking decisions.

What truly makes VEG in Henderson unique is its customer-centric model and empathetic approach to emergency veterinary care. This is an environment that actively works to reduce the fear and anxiety for both the pet and the owner.

• "Stay With Your Pet" Policy: This groundbreaking policy is at the heart of their service. Pet parents are welcomed and encouraged to stay with their animal throughout the entire care process, offering comfort and reassurance during a scary time.

• Open and Transparent Environment: The open floor plan and welcoming spaces, which even include comfortable couches with blankets and pillows, are designed to make the hospital feel less like a clinical institution and more like a supportive space.

• Knowledgeable and Empathetic Staff: Staff members are praised for being not only kind and knowledgeable but also non-judgmental and patient. Doctors, like Dr. Kevin Lee, take the time to explain everything clearly and build trust with owners, even in high-stress situations.

• Immediate Care: The moment a pet enters the doors, the staff gets to work, eliminating the often-agonizing wait times associated with emergency rooms.

• Focus on Customer Experience: VEG is committed to a "customer-first" mentality. They offer amenities like drinks and a clean, comfortable environment to ensure that the human aspect of the emergency is also addressed.

To get in touch with Veterinary Emergency Group in Henderson, you can use the following contact information. Remember that this is a 24/7 emergency facility, so you can call or walk in at any time.

Address: 470 N Stephanie St Suite 120, Henderson, NV 89014, USA

Phone: (702) 529-4850

If you are experiencing a pet emergency, the most important thing to do is to get help immediately. You can call the number to speak directly with a veterinarian for guidance on what to do.

For residents of Henderson and the wider Nevada region, Veterinary Emergency Group is a highly suitable choice for any pet medical emergency. Their unique model of care, which prioritizes the presence of the owner and open communication, sets them apart from traditional emergency vet clinics. While the cost of emergency care is always a consideration, as one pet owner noted, the peace of mind that comes from knowing your pet is receiving expert, compassionate, and immediate care is worth every penny. The dedication of doctors like Dr. Kevin Lee, and the entire team, to non-judgmental and thorough care ensures that when you are at your most vulnerable, your pet is in the best possible hands. Their commitment to being a transparent and supportive environment makes VEG an indispensable part of the local pet healthcare landscape.

Veterinary Emergency Group

470 N Stephanie St Suite 120, Henderson, NV 89014, USA