Petco Introduce
For pet parents throughout Minnesota, finding a reliable, well-stocked, and supportive pet store is a crucial part of ensuring the health and happiness of their beloved companions. In Eden Prairie, MN, Petco stands as a prominent destination, offering a comprehensive range of products and services designed to meet the diverse needs of pets of all kinds, from the furry to the finned and feathered. More than just a retail outlet, this Petco location strives to be a go-to resource for local pet owners, providing everything from everyday essentials like food and treats to specialized grooming, training, and veterinary services. While individual experiences can sometimes vary, the aim of Petco is to offer convenience, variety, and expertise under one roof. This article will provide a detailed overview of the Petco in Eden Prairie, highlighting its convenient location, the extensive services it provides, its distinguishing features, and why it remains a suitable choice for Minnesota locals seeking quality pet care.
The Petco in Eden Prairie is conveniently located at 8020 Glen Ln, Eden Prairie, MN 55344, USA. This address places it within a well-established commercial area of Eden Prairie, a highly desirable suburb in the southwestern Twin Cities metropolitan area. Its strategic location makes it easily accessible for residents of Eden Prairie and neighboring communities such as Minnetonka, Chanhassen, and Shakopee. Glen Lane typically offers straightforward navigation for those driving to the store. Being part of a larger retail complex, ample parking is generally available, which is a significant convenience for customers, especially when transporting pets for grooming appointments or picking up bulky items like large bags of pet food. The accessibility of this Eden Prairie location ensures that a wide array of comprehensive pet supplies and services are readily available to a significant portion of Minnesota's pet-owning population, facilitating easy and regular visits for their pet care needs.
Petco in Eden Prairie provides a broad spectrum of products and services, reflecting its aim to be a holistic pet care destination for the local community.
- Vast Product Selection: The store is noted for its "Large variety and selection" across numerous pet categories. This includes extensive options for dogs and cats, covering food (including premium and natural brands), treats, toys, beds, crates, collars, leashes, and training aids. Importantly, it also offers a significant range of products for "rodent, lizard, fish, bird and spiders!", making it a valuable resource for owners of diverse and exotic pets who often struggle to find specialized supplies elsewhere.
- Professional Grooming Services: The Petco grooming salon offers full-service baths, haircuts, and essential care like nail trimming, ear cleaning, and gland expression for both dogs and cats. These services are performed by safety-certified groomers who aim to provide a safe and positive experience for pets. While one review detailed a negative isolated incident with management and service quality, the consistent availability of these services makes it a regular stop for many local pet owners. Walk-in services like nail trims may also be available, subject to groomer availability.
- Self-Serve Dog Wash: For pet parents who prefer to bathe their dogs themselves without the mess at home, the store typically offers a self-serve dog wash station, equipped with shampoos, conditioners, towels, and blow dryers.
- Dog Training Classes: Petco provides various dog training programs, including basic obedience, puppy socialization, and specialized classes. These programs aim to strengthen the bond between pets and their owners using positive reinforcement methods.
- Vet Services (Vaccination Clinics): Many Petco locations, including this one, host Vetco Vaccination Clinics, offering convenient and affordable preventative care such as vaccinations, microchipping, and deworming services. These clinics often operate on a walk-in basis, making essential care accessible.
- Pet Adoption Events: In partnership with Petco Love and local animal welfare organizations, this Petco location frequently hosts in-store adoption events, helping local animals find their forever homes. Petco has a policy of not selling dogs or cats in its stores.
- Specialized Departments: The store maintains dedicated sections for various types of pets, particularly a robust aquatics department with a wide range of fish, live plants, and all necessary aquarium supplies. Similarly, sections for reptiles, birds, and small animals are well-stocked to meet niche needs.
The Petco in Eden Prairie features several key aspects that contribute to its role as a significant resource for Minnesota pet owners.
- Broad Product Range for All Animals: A major highlight is the "Large variety and selection" available for virtually "ALL pets!" This inclusivity is highly appreciated by owners of non-traditional pets, who often find it challenging to source specific products. The store is designed to be a comprehensive solution, reducing the need to visit multiple specialized stores.
- Clean and Well-Stocked Environment: Customers consistently praise the store for being "very clean and had a ton of options." A well-maintained and organized store makes for a pleasant shopping experience, allowing customers to easily find the products they need.
- Generally Positive Staff Interactions: While one negative review detailed an isolated issue in the grooming salon involving specific staff members, other customer feedback highlights generally "great customer service" and describes cashiers, such as "Erin," as "very friendly and polite." The overall perception is that staff are friendly and helpful, contributing to a welcoming atmosphere.
- Commitment to Animal Well-being: The reviewer who commented on the general store experience noted that "their animals for sale look healthy and well taken care of." This is a crucial indicator of the store's broader commitment to animal welfare, aligning with Petco's corporate standards for the care of the animals in their charge.
- Convenience of Integrated Services: The ability to purchase supplies, utilize grooming services (including self-wash), attend training classes, and access basic veterinary care all within a single location is a significant convenience for busy Minnesota pet parents.
To connect with the Petco in Eden Prairie for any pet-related needs, here is their contact information:
Address: 8020 Glen Ln, Eden Prairie, MN 55344, USA
Phone: (952) 829-8808
Mobile Phone: +1 952-829-8808
It is always advisable to call ahead for specific service appointments, such as grooming or training classes, as availability may vary. For grooming, in particular, it is wise to confirm services and prices and discuss any specific concerns directly with the salon management prior to your visit to ensure a positive experience.
For Minnesota residents, especially those in Eden Prairie and the surrounding western suburbs of the Twin Cities, the Petco at 8020 Glen Ln serves as a highly suitable and comprehensive destination for their pet care needs. Its vast selection of products catering to all types of pets, including those with niche requirements, makes it an invaluable local resource. While a recent specific incident in the grooming salon highlighted a significant customer service issue, it's important to consider this against the broader context of a large retail operation, where general customer feedback often praises the cleanliness of the store and the friendliness of its staff in other departments. The convenience of having diverse services—from self-wash stations to training classes and veterinary clinics—all under one roof, coupled with a wide product range, makes it a highly practical choice for busy pet parents. By choosing this Petco location, Minnesota pet owners can generally expect to find the supplies they need and access a range of services designed to support the well-being of their animal companions.
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Petco Reviews
Large variety and selection. The store was very clean and had a ton of options for all pets! Dogs, cat, rodent, lizard, fish, bird and spiders! The customer service was great and the cashier Erin was very friendly and polite!
Apr 27, 2024 · Mariah VesselI recently encountered a highly disappointing experience at the Eden Prairie Petco's grooming salon. Despite arriving on time for my appointment, the store was inexplicably locked, leading to a 30-minute delay. Astonishingly, the store manager, who had supposedly been present in the store since 4 am, left us waiting with locked doors and did not respond to our calls.To add to the frustration, the grooming salon “manager” dismissed my concerns and became unreasonably rude - even yelling at me to leave - when I inquired about compensation for the inconvenience. Imagine being such a Karen you must yell at a customer because of your own incompetence 🤣 Fortunately the store manager stepped in to apologize for her childlike tantrum and offered a discount for the service.However, the problems didn't end there. I wish I could at least complement the groomer, because she was also forced to run behind with her day due to the absolute lack of management and compassion for employees/guests. However, my dog emerged from the appointment looking disheveled, still damp, and, unfortunately, with a lingering wet dog smell. His nails weren’t trimmed, teeth weren’t brushed, he wasn’t trimmed on the pads of his feet or ears….all of which were booked services and paid for. Despite the discount, I am now forced to seek immediate grooming elsewhere to correct the subpar service.Beyond all of that, the grooming salon smelled heavily of smoke, so either someone is smoking in the salon or needs a bath themselves. This experience was the epitome of mismanagement and poor service. I strongly advise against trusting your pets to this Petco location, as the evident lack of professionalism and quality does not warrant your time or money.
Jun 13, 2025 · A Google UserI was in with my son the other day and had the pleasure of working with Amarie! She was so incredibly nice and sweet and interactive with my son, it’s simply just made his night and week! She made my night and week too! What a blessing she is, you lucked out with her on your team! She is a rare and wonderful person and it has continued to warm my heart knowing that there’s people like her that exist in the world! That is how much she made an impact on us! THANK YOU AMARIE, keep shining your beautiful light!!!!
Feb 19, 2025 · Lisa KristineI bought a “hamster” cage online to come pick up at this Petco yesterday, it was the only store that had it available so I drove the extra miles to this store. Once I get there, excited to get my new hamster, the employee says “by the way although we sell these & advertise them for hamsters, you can’t keep hamsters in these.” They proceeded to say they wouldn’t allow me to get any hamster with that cage, THEN the “manager” states that I AM able to house small breed hamsters in the cage. Why didn’t they just state that from the beginning? What an absolutely ridiculous visit.
Mar 14, 2025 · Trina SchroederI brought my pup in for a vaccine at one of your vetco clinics at your Eden prairie location. The four vetco employees I encountered were great——my pup was a bit scared and they were very gentle with her. And the cashier who checked me out after the appt, was delightful. Pavlina was as sweet as she could be and finished my already pleasant experience on a great note. I encountered one other employee on my way up to the checkouts and he was also very friendly and made me feel very welcome as I walked by him. Thank you for the great experience.
Jan 27, 2025 · Kim Mager
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