Banfield Pet Hospital Introduce
Introduction / Overview
For pet parents across Maryland, finding a veterinary partner that offers both comprehensive care and genuine compassion is paramount. In Laurel, Banfield Pet Hospital stands as a well-established and trusted institution, deeply integrated into the lives of countless local families and their beloved "fur babies." This particular Banfield location, a part of a nationally recognized network, distinguishes itself through a strong focus on preventive care, aiming to keep pets healthy and happy for a lifetime. With a dedicated team of veterinarians and support staff, including highly praised professionals like Dr. Brown, Banfield Pet Hospital in Laurel is committed to providing quality and attentive health and wellness care for dogs, cats, and even small animal patients. We understand that pets are more than just animals; they are integral members of your family, bringing joy and companionship. Our mission is to support this special bond by offering a full spectrum of veterinary services, from routine vaccinations and essential microchipping to advanced dental and surgical care. The clinic prides itself on fostering responsible pet ownership by emphasizing proactive health measures and offering a unique approach to managing pet healthcare costs through their popular Optimum Wellness Plans. Customers consistently commend the team's commitment to putting their minds at ease, providing prompt appointments, and offering thoughtful recommendations. Banfield Pet Hospital in Laurel is more than just a place to treat illness; it's a partner in your pet's ongoing health journey, ensuring they receive the consistent, high-quality care they deserve throughout their lives.
Location and Accessibility
Banfield Pet Hospital in Laurel is conveniently located at 13600 Baltimore Ave #160, Laurel, MD 20707, USA. This strategic location places it directly on Baltimore Avenue, a major thoroughfare that offers excellent accessibility for pet owners throughout Laurel and the surrounding communities in Maryland. Situated inside a PetSmart store, the clinic benefits from high visibility and easy navigation. This co-location provides added convenience, allowing pet parents to combine their veterinary visit with picking up pet supplies or other essentials. Baltimore Avenue (also known as U.S. Route 1) is a well-trafficked road, ensuring straightforward access from various parts of Laurel, including areas closer to the I-95 corridor or those coming from neighborhoods like Russett or Maryland City. The ample parking typically available at PetSmart locations further enhances the convenience for clients, ensuring a stress-free arrival with their pets. Its central positioning also makes it a viable option for residents from nearby towns such as Burtonsville, Jessup, or even parts of Silver Spring and Columbia. For those relying on GPS or mapping applications, simply entering the full address will provide precise directions directly to the hospital's entrance within PetSmart. This ease of access underscores Banfield Pet Hospital's commitment to being a readily available and practical healthcare resource for the diverse pet-owning population of Laurel and its neighboring Maryland communities.
Services Offered
- Preventive Care and Wellness Exams: Banfield focuses heavily on preventive care, offering comprehensive exams to monitor your pet's overall health and detect issues early. This includes nose-to-tail evaluations of major body systems.
- Vaccinations: They provide all routinely recommended vaccinations for dogs, cats, puppies, and kittens, including rabies, distemper/parvo, feline leukemia, and more, tailored to your pet's needs and lifestyle.
- Optimum Wellness Plans®: A key offering, these year-long packages bundle preventive pet care services (like routine checkups, vaccinations, diagnostic testing, and unlimited office visits) for easy care management and budgeting, with discounts on other services.
- Dental Care: General dentistry services including professional dental cleanings to support oral health. Many locations also perform dental extractions and other oral surgical procedures, utilizing digital dental X-rays to see below the gum line.
- General Surgery: In addition to routine spays and neuters, some locations offer general soft tissue surgeries. All anesthetic procedures include routine bloodwork, IV catheter and fluids, and monitoring.
- Spaying and Neutering: Standard surgical procedures to help control pet populations and minimize certain behavioral issues.
- Diagnostics and Imaging: Utilizing digital radiography (X-rays) to examine body systems, and in-house laboratory diagnostics for same-day results on blood work, urinalysis, and fecal exams to quickly diagnose or rule out conditions.
- Parasite Control: Screening, treatment plans, and preventative options for internal and external parasites, including heartworm tests and preventatives, and tests for tick-borne diseases.
- Nutrition Advice: Personalized guidance on quality, balanced diets for your dog or cat's life stage, lifestyle, and condition, often including one-on-one coaching sessions.
- Microchipping: Permanent identification microchips to help reunite lost pets with their owners.
- Behavior Evaluation: Help decoding if a pet's behavior is medically related and advice on resources to manage behavioral concerns.
- Coat and Skin Care Treatment: Assessment of abnormalities, diagnostic plans, and treatment suggestions for various skin and coat conditions.
- Orthopedic Evaluation and Treatment: Assessments of musculoskeletal and neurological systems, including radiographs, to determine structural issues in bones, joints, ligaments, or tendons.
- End-of-Life Care: Compassionate services for pets nearing the end of their lives, including discussions on quality of life and euthanasia options.
- Virtual Visits and Pet Chat™: Optimum Wellness Plans include virtual visits with the local Banfield veterinary team and 24/7 access to Vet Chat™ for veterinary advice, enhancing accessibility and convenience for pet owners.
Features / Highlights
- Emphasis on Preventive Care: Banfield's core philosophy centers on preventive care through their Optimum Wellness Plans®, allowing pet owners to manage costs and ensure consistent, proactive health management, which is a major highlight.
- Highly Praised Veterinary Team: Customers consistently commend the veterinarians, specifically mentioning "Dr. Brown" as "great and very detailed," and the entire "team is great" for their compassion and care. This fosters trust and comfort for pet owners.
- Comprehensive and Convenient Services: The ability to receive a wide range of services, from routine exams and vaccinations to dental care, surgery, and diagnostics, all under one roof, provides exceptional convenience. Its location inside PetSmart further enhances this ease of access.
- Quick Appointment Scheduling: Customers appreciate the efficiency in "getting you scheduled" and the "super happy over how quickly we got an appointment, next day," which is critical for pet health needs.
- Proactive Follow-up Care: The "courtesy call received after his visit just to make sure he was doing well with all medications" highlights their commitment to continuous care and pet well-being, building strong client relationships.
- Valuable Recommendations and Advice: The team provides "great recommendations and preventative advice," empowering pet parents with the knowledge to maintain their pet's health at home.
- Optimum Wellness Plans® Benefits: These plans offer significant savings (over 30%), unlimited office visits, and often include virtual visits and 24/7 access to veterinary advice via Pet Chat™, making quality care more affordable and accessible.
- Acceptance of Pet Insurance & Financing: Banfield accepts pet insurance and offers information on financing solutions like CareCredit, making veterinary care more financially manageable for unexpected costs.
- Commitment to Client Communication: While phone hold times are a noted area for improvement, the overall communication regarding scheduling and follow-ups is a strong point, and the intent to assist customers is evident.
Contact Information
Address: 13600 Baltimore Ave #160, Laurel, MD 20707, USA
Phone: (301) 604-1414
Mobile Phone: +1 301-604-1414
Conclusion: Why this place is suitable for locals
For pet parents residing in Laurel, Maryland, and the surrounding communities, Banfield Pet Hospital on Baltimore Avenue stands out as an exceptionally suitable and highly recommended veterinary care provider. Its suitability for locals is deeply rooted in its comprehensive preventive care philosophy, the convenience it offers, and the compassionate expertise of its team. Maryland residents who prioritize consistent and proactive health management for their "fur babies" will find Banfield's Optimum Wellness Plans® to be a game-changer, making high-quality veterinary services more predictable and affordable. The plans, which include unlimited office visits and significant discounts, empower owners to stay on top of their pets' health without financial surprises. Furthermore, the outstanding team, including highly praised veterinarians like Dr. Brown, instills confidence and peace of mind. Customers consistently highlight the staff's dedication, from efficiently "getting you scheduled" to providing "great recommendations and preventative advice," ensuring that pets are "in good hands." The thoughtful "courtesy call received after his visit" exemplifies their commitment to continuous, empathetic care. Located conveniently inside PetSmart, this Banfield offers unparalleled accessibility for busy locals, allowing them to combine vet visits with their regular pet supply runs. This integration of services, from routine vaccinations and dental care to diagnostics and emergency appointments, makes it a true one-stop solution. While acknowledging the occasional phone hold times, the overwhelming positive feedback regarding care quality and the team's genuine compassion strongly positions this Banfield as an ideal partner for any local pet owner. In essence, Banfield Pet Hospital in Laurel isn't just a clinic; it's a dedicated health partner that genuinely cares for your pet's long-term well-being, making it the definitive choice for pet care in the area.
Banfield Pet Hospital Photos







Banfield Pet Hospital Location
Banfield Pet Hospital
13600 Baltimore Ave #160, Laurel, MD 20707, USA
Banfield Pet Hospital Reviews
Banfield has been a part of my family for the last 7 years. Dr. Brown has been my fur baby doctor for years. She’s great and very detailed. The team is great about getting you scheduled and answering questions. The hold time while waiting on the phone due to a customer in front can definitely be better. Understanding customers inside the location are 1st priority however as a team I feel as though someone who’s free including the staff in the back can assist with calls or questions. Outside of that the team is helpful including the Pet Wellness Team (Insurance)
Apr 30, 2025 · Tyechia WaltonBanfield took great care of our dog Milo. The compassion and care extended put my mind at ease. I knew he was in good hands. Super happy over how quickly we got an appointment, next day, SUPURB. Appreciated the courtesy call received after his visit just to make sure he was doing well with all medications. Love all their recommendations and preventative advice provided. Greatful for this exceptional team, Highly recommend.
May 12, 2025 · Angie W.This place CAN be like family. I have been going to the Bowie Banfield for about 19 years. There has always been some members of the team that help you navigate, illness and wellness care. They get to know you and your pet so you can trust them.Sometimes, the corporate care can get in the way. But there are great vets and vet techs that will help you through all of the red tape!
May 27, 2025 · Lydia DyettI got a new dog and I took him in for the first time on Thursday in which he got some vaccines and I was offered the option to get Benadryl in which I said yes to avoid any allergic reactions which is what he is having now. I even mentioned to the person that I spoke with that I had another appointment to go to and I did not want to be worried about him having any reactions while I was not at home . This hospital has cameras in the room in which they can go back to check that I did say yes to the pre-vaccine but it was not given to him. I spoke to someone yesterday on (2/28) and around 10am they told me to bring him in before 12pm. I was at work at the time because my dog’s vomiting has stopped and I work over an hour away from where I live and I had to go back and get the dog ready so I wasn’t going to make it there before 12. I called again today 03/01 and the lady on the phone was completely rude in which she even made a rude comment about having kids which has nothing to do with the situation or my reason for calling and she proceeded to tell me that I apparently refused treatment which it’s clear on the cameras i didn’t. I was there for over 2 hours in which they started explaining the plans to me before even seeing the dog because they care more about the money than the health of pets . I asked if I could bring him in to get seen and she said no when in my plan itClearly states “unlimited visits” in which I am also paying for. I know that the response I will get from all of this by the owner is a very basic apology which is not okay. To some of us our pets are our kids and there’s people that can’t have kids so the comment about kids by the person that picked up the phone was very offensive and uncalled for.
Mar 01, 2025 · Karen majanoI cannot express enough gratitude for the exceptional care and compassion my dog Lennox and I received at Banfield Animal Hospital in Laurel. Lennox was in terrible pain and wouldn't let anyone touch him because of it. I was desperate and overwhelmed, calling several animal hospitals, only to be told they couldn't help us. Then I called Banfield in Laurel, and everything changed.Brittney answered the phone, and from the moment she spoke, I felt a sense of hope. She was the greatest help ever—calming, kind, and incredibly understanding as I explained the situation through tears. Even though the hospital was fully booked, she went above and beyond, speaking to the doctor on our behalf. Thanks to her efforts, Dr. Owens was able to see us at 11 a.m.When I arrived, still emotional and nervous, I was greeted by Tyler, who was equally sweet and understanding. As a first-time pet owner, I was completely out of my depth and scared for Lennox, but Tyler’s kindness and patience helped ease my anxiety.Dr. Owens was nothing short of amazing. Her expertise, care, and calm demeanor reassured me that Lennox was in the best hands possible. She took the time to assess him and provide the treatment he needed, despite the unexpected nature of the visit.Thanks to the incredible teamwork of Brittney, Tyler, and Dr. Owens, Lennox is already showing signs of improvement. As I write this, I’m watching him rest more comfortably, and it brings me so much relief and gratitude.Experiencing a crisis with your pet is overwhelming, but having a team like the one at Banfield Animal Hospital in Laurel makes all the difference. They not only provided top-notch care for Lennox but also supported me emotionally through one of the most challenging moments I’ve faced as a pet owner.Words truly aren’t enough to convey my appreciation for their compassion, professionalism, and kindness. Thank you, Brittney, Tyler, and Dr. Owens—you are heroes in my eyes, and I will forever be grateful for the care you gave to me and my Lennox.If you’re looking for an animal hospital with a team that genuinely cares about your pet and you as an owner, Banfield in Laurel is the place to go. They turned a stressful, emotional experience into one of comfort and hope, and I can’t thank them enough. ❤️🐾
Jan 24, 2025 · Tia Stemn
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